Nashville hotellit Donelson

Plussat: Nice breakfast and very helpful staff.

Miinukset: Nothing

Plussat: Hotel employee was at the front desk and she was one of the most pleasant attendants that i have encountered upon a hotel visit.

Miinukset: I did not find anything i did not like. Maybe the fact that i couldn't stay another day to enjoy the wonderful experience.

Plussat: Comfy bed room had couch and 2 tvs Juice machines open 24 hours. Cookies available too. But I didn’t try any

Miinukset: Couch was poor quality the back was loose on it. The chairs in the main lobby desperately need replacing. Worn and stained. Not a good look. Breakfast food had no hot food and no bread left. Tiling job in shower was extremely dodgy and unprofessional. Needs better quality maintenance and outside restaurant was very grubby which I noticed upon parking. I did not try the restaurant.

Plussat: The staff was very friendly.

Miinukset: The entire hotel smelled horrible and my bathroom was dirty.

Plussat: Staff friendliness is amazing. The room was so clean I didnt want to sleep in it (lol) everything was perfect. We will return!

Miinukset: NA

Plussat: Great location to airport, clean rooms, incredible staff!

Plussat: Close to airport but not a lot airplane noisr

Miinukset: One of the remote controls for the television did not work properly. It was then I realized that if my biggest complaint about a hotel room was that one of the 2 TV remotes didn’t work as expected it must be a good place.

Plussat: Hotel employee and the crew were very accommodating. He made sure he stayed in contact with us to see if we needed anything, he really made our stay in Nashville feel like home. Would love to stay here when we visit Nashville again.

Plussat: Staff members on reception were very helpfull. Good location- public transport's stop to citycenter near the hotel, 10 minutes to Shopping Mall on Uber taxi.

Miinukset: The hotel room smelled so badly I could not sleep. It was musty and the curtains were dirty and tattered. There is only room air conditioners and I think they were the source of the mustiness. The furniture looks worn and and drab. Do not stay here.

Plussat: The man that worked the front desk was exceptional! After driving through a massive thunderstorm that led us to get turned away from hotels due to power loss he was great to get us in quick find a room that met our needs. Made us feel welcome and at home with lots of information.

Miinukset: Only downside was that when we opened the pull out couch there were coins and stuff in it so the sheets probably weren’t changed after it’s last use.

Plussat:  the check in agent was beyond awesome. She was so nice and personable. Breakfast was great. Comfy bed. Spacious room. Will stay again. Love Nashville!!!

Miinukset: Bathroom/shower needs updating

Plussat: A great deal for the price!

Plussat: They did not have cookies in evening, staff at breakfast demanding. Not the service received at Gulf Shores.

Plussat: Very friendly staff throughout the hotel. Large, spacious, affordable room with great amenities. Lots of choices for breakfast, which is free.

Miinukset: Located about 20 minutes from downtown Nashville BUT right across the street from The Grand Ole Opry so not sure that is even a negative.

Plussat: Very impressed with the suite that we got. A lot of other hotels that claim they're suites don't have the room that this one has. The bathroom was a little small, but they had a separate area for the sinks and mirror. So no problem.

Plussat: Location

Miinukset: Room extremely dark with every light on, couldn't read. Only one comfortable chair. TV was terrible! Extremely slow to change channels. When you turn on TV, volume was set extremely high, blast you out! Couldn't turn on if someone sleeping. Bad exp.!

Plussat: Breakfast was amazing and the staff was INCREDIBLY friendly.

Miinukset: Everything was great! We were here for three nights and didn't have a single issue.

Plussat: Free shuttle great location good continental breakfast

Miinukset: Nothing

Plussat: The hotel checked our bags so that we could go down to The Grand Ole Opry to pick up tickets. The Staff was extremely polite and helpful. The Breakfast was fresh and tasteful with plenty of selection.

Plussat: This place was great very clean

Miinukset: Easy access

Plussat: The hotel is very clean, staff are great, beds are amazingly comfortable and location is good. It's very quiet at night because this hotel is at the end of the road. Great place to stay. We've stayed there 3 different times.

Plussat: The location was great. We really liked the shuttle available to downtown so we didn’t have to worry about parking.

Miinukset: The only thing that we had an issue with was the TV didn’t work when we arrived. A staff member came and programmed it. However, it didn’t work the next day.

Plussat: Leaving.

Miinukset: It was MASSIVELY over priced for such an average hotel. The breakfast was so poor we avoided it. The previous night we stayed at The Hermitage in Downtown Nashville for approximately the same price. The difference in almost every respect was astounding.

Plussat: Hotel staff was kind

Plussat: friendliness of the staff

Miinukset: air conditioner shut off when I came back and room was 74 or 75 degrees.. took a bit to cool it down. Would have liked a King bed instead of queen

Plussat: The location was excellent for our trip

Plussat: Location and courteous staff.

Plussat: Everything was Great!

Plussat: Very nice and clean I would recommend this place to everyone.

Miinukset: Nothing

Plussat: Clean.. Nice looking rooms.. Staff was friendly and helpful

Miinukset: N/A

Plussat: gym and breakfast

Miinukset: HARD beds....like bricks. ROUGH blankets!! lots of airport noise=no sleep, loud pocket door to bathroom. pool was dirty

Plussat: Location was near the event we were attending. The staff were friendly and helpful, they gave us a checkout time an hour and a half later than normal. It was easier to put together a healthy breakfast than some places we've stayed.

Miinukset: We couldn't seem to turn the fan/ac all the way off -- but that might have turned out to be a plus because it kept us from noticing planes once we went to sleep.

Miinukset: We had roaches in our room..

Plussat: Bed slept amazing and the sheets were so soft!

Miinukset: The breakfast options which there would’ve been scrambled eggs and a protein

Plussat: Room was very spacious

Miinukset: None

Plussat: (This feedback considers the COVID-19 pandemic, as the stay occurred during the pandemic.) PROS: - In the room, "Desk" (actually a table) was on wheels and could be moved - In the room, "Sofa area" (seating by bed) could be used as a dining area when "desk" is moved and used a table - Bed was adequate - Plenty of electrical outlets located in convenient areas - Working ice and vending machines - Sign on entry doors and posted at the reception desk requested everyone to wear masks to follow CDC recommendations for COVID-19 spread prevention. - Easy access to highways from hotel

Miinukset: CONS: - Staff at check-in and check-out were not wearing masks; only one housekeeper was spotted wearing a mask during the entire stay - Because of the above, there was not a lot of confidence that surfaces in the room, or anywhere in the hotel, were actually cleaned with disinfectant - I WAS CHECKED INTO A ROOM THAT ALREADY HAD PATRONS IN IT - very disconcerting when I was trying to unlock the door and someone on the inside opened it, thus forcing a too-close-for-comfort encounter with a stranger - No change in how breakfast was served (buffet style); with the staff and patrons not wearing masks and the same utensils used by everyone to serve themselves, potential spread of COVID-19 was high. (Because of this, I did not partake of the hotel breakfast.) - Inside hotel and room were "clean-ish"; room appeared clean, but found long hair strands on lamp and on sink surface; stairs and carpet dirty, spots on walls - Outside of hotel was dirty - trash everywhere around the grounds; dumpster overflowing with trash - NOT QUIET: ***DOORS SLAM!!!*** Doors and door frame are metal; they do no shut softly. No care was taken by staff or other patrons to shut doors quietly. Doors are thin and let most sound in. Be prepared to be jolted by every door slam and to hear every word from staff and patrons in the hallways. - Refrigerator did not work - Couldn't connect to WiFi - Outside pool area was completely disorganized - patio furniture and their cushions were scattered everywhere with no organization for duration of stay - Checked out 1 night early due to noise and overall discomfort

Plussat: very cozy

Miinukset: not one thing

Plussat: The room was very nice, especially for a basic and affordable selection. Unfortunately the pool and hot tub were not open due to COVID restrictions. The property seemed well maintained and pretty otherwise.

Miinukset: It was virtually impossible to sleep here, despite the bed and room being lovely. The doors do not have any sort of slow-down on them, and you repeatedly hear BANG, BANG, at all hours as people let their door slam. The cleaning crew was up ridiculously early trying to do rooms. I was still asleep at 9 a.m. - hey, on vacation! - and they were banging on my door. If checkout time is 11:00 a.m., wait until 11:00 a.m. OR verify with the front desk who checked out. A sound of a vacuum, BANG, and constant chatter was pretty awful.

Plussat: Price, staff and cleanliness.

Miinukset: No

Plussat: Really nice place!

Plussat: Pool area and bed

Miinukset: Pool area closed

Plussat: Very clean and great location

Miinukset: Breakfast wasn’t very good

Plussat: Room was very spacious and bed was very comfortable.

Miinukset: No

Plussat: The staff Toni and Monica were so very sweet and helpful, beautiful souls.

Miinukset: The Pool was closed.

Plussat: Everything is absolutely amazing, the staff is extremely nice and accommodating. And I love the room, my favorite part being the light-up mirror.

Miinukset: The pool being closed

Plussat: The beds were very comfortable

Miinukset: The amount of people hanging around the parking lot

Plussat: The room was exactly what I asked for.

Miinukset: The breakfast was horrible.

Plussat: That they had a shuttle bus that took you downtown. Price was 10.00 per person round trip.

Miinukset: No

Plussat: A comfortable suite but starting to look dated. Nice breakfast included with flexible times. About 2mls from Grand Ole Opry by car with a designer outlet to enjoy with many restaurants. Half an hour from Nashville centre - Broadway the place to be for all your musical needs.

Miinukset: Despite a payment being taken out once (confirmed by receipt and member of staff) , our currency card still has a second one pending which is disappointing. Our provider claims this will be removed after a month!!

Plussat: The front desk staff was very friendly, the breakfast bar was fresh and the lady who took care of it was very helpful helping us to find everything. The room was spacious and clean. Our stay was a great experience.

Miinukset: The cost of the room was a little much. The location was the only reason that we paid that much. It is close to our granddaughter's house.

Plussat: It was close to the Oprey and very conveinent to downtown Nashville. Plenty of options on shuttles, and Uber. Desk clerks were very helpful on information and suggestions.

Plussat: Everyone was great

Miinukset: Nothing

Plussat: location,cleanliness

Plussat: The breakfast was amazing! Good location and very nice!

Plussat: Clean lobby and breakfast area. Breakfast. Location.

Miinukset: Shuttle doesn't go downtown.

Plussat: Location was good.

Miinukset: Beds were uncomfortable and had small pillows. Our key kept needing reset.

Plussat: The location was so convenient. The continental breakfast was very good. The staff was helpful with information about the shuttle service.

Miinukset: No

Plussat: The room was clean and staff helpful. The location was great

Plussat: Large comfortable room. Well maintained facility. Great staff. Location couldn't be better

Miinukset: Room was a bit musty.