Nashville hotellit Southeast Nashville

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Plussat: Very good facility. Just a quick stay for a business trip. Served my needs well.

Plussat: The room was clean but small.

Miinukset: The Staff. When I made the reservation online I was very specific that I needed a pet free room. My son is very allergic to dogs. When we checked in there was a black woman with straight black hair. She had the front died red. She was by far the rudest person I have dealt with in a while. When we walked in she was dealing with a young Hispanic couple. She was short and very demanding with them. I thought maybe they had said something to upset her. However when it was our turn she was just as cold with my son and I. First however she made us wait while she dealt with someone on the phone. She was rude to them as well and then just hung up on them without even saying goodbye. I asked if she was having a long day and she said "No". I guess she is just always rude to the people who stay there. When I asked if they received my request for a pet free room she told me pets had been in every room they had. When I asked if my son had asthma attack could we change rooms she just reiterated that every room had had pets in it. She obviously did not give a shit. In addition at 7:00 AM I had to get up out of bed and tell a manager and his employee (who had decided to have a conversation at the top of their lungs just outside our door) that my son and I were trying to sleep. These people are clueless when it comes to customer service. Someone should look into who is managing this location. When I asked for extra pillows I was told they did not have any. I'll never stay at this location again. Makes me wonder about Red Roof as a company.

Plussat: Everything was good nothing bad about it, my second time staying within 2 weeks ,. I don't have anything bad to say about the place. I had my 20 month yr old son with me and it was plenty of room

Plussat: Close to downtown. Pretty inexpensive.

Miinukset: Housekeeping

Miinukset: Parking was full early on, coupled with a few inconsiderate people that took up extra spots and the staff did nothing about it.

Plussat: It was clean and a comfortable bed. Also close to the fairgrounds where we were going to an antique show. Very easy to get to off the highway (I-65).

Miinukset: The TV remote was very difficult to use. They have two versions of rooms. We had the less expensive option. It costs $10 more to get small refrigerator and coffee maker, too high for what most offer for free. Parking close to room was very limited. We had to park quite a ways from our room.

Plussat: The room was clean

Miinukset: When I checked in people were hanging out everywhere. Sitting out front of their rooms. Didn't feel safe, as they would stare you down until you got to your room. There was no security on premises. It really felt like a prison block.

Plussat: The staff was very kind and attempted to be accommodating but was unsuccessful

Miinukset: The room was not at all what I would consider clean. The drains were all stopped up so my shower turned into a bath. And though the parking lot was decently bare, they were "booked up" on non smoking rooms so we got to leave the hotel smelling like an ashtray

Miinukset: Dated and a bit run down

Plussat: Very friendly staff, 12 o'clock check out, free breakfast, updated interior, very comfortable bed and pillows

Miinukset: Our bathroom smelled like mildew. I was so disappointed I couldn't even take a shower after a long road trip

Plussat: It was decently clean.

Miinukset: Almost Everything was Not good. This is a $25 room/night NOT a $100! It was extremely loud with every kind of noise: cars, trains, planes. I'm pretty sure there was a drug deal going on right outside our door, there was a loud party just a few doors down.

Plussat: The beds were horizontal. The toilet flushed. The TV was plugged in.

Miinukset: The cockroaches everywhere. The disgusting exterior of the building. The cold and unwelcoming staff. The pitiful excuse for a breakfast. All of the room staff were dressed as if they just rolled out of bed. Not a pleasant experience. I should have had to pay about half what I did for a room here.

Miinukset: Train

Plussat: big bed

Miinukset: not clean

Plussat: The location was good. Within 15 minutes of downtown Nashville, Green Hills mall and other areas. The location is a good location and central to what's going on around Nashville.

Miinukset: The hotel room was partially updated, but the front door area was dirty and old, and the bathroom area still looked like it did in the 80's. The wall where the beds sits is painted with the wooden build headboard on the wall, carpet looks more recent and a newer flat screen, but furniture is still old. The outside hasn't been updated either. The advertising doesn't represent what you see at the hotel, which is misleading. So, if you are only in town for 1 night, it's good value for that. Anything more than 1 or 2 nights, and it's not worth the money.

Plussat: The location was convenient for getting around, and the room was spacious.

Miinukset: Sheets were still damp from the wash

Miinukset: Near train tracks. Train was going through area in the middle of the night.