Nashville hotellit lähellä Tennessee State Capitol

Plussat: The location is great, within walking distance to Broadway. The pub inside hotel was very good.

Plussat: The room was clean and nice. Bob’s was incredible and definitely the highlight of our stay.

Miinukset: When we arrived our keys did not work and we were on the 7th floor. We had carried our own luggage up so I found a housekeeper to help. She didn’t speak English so she took me to a house phone on the floor. They told me they were so busy it would take awhile to send someone up and it would be easier if we came down to get re-keyed. That did not make us happy for paying $500 a night for a room. The next morning we called down for our car but they said they were so busy we would have to come down and turn our ticket in to wait. We waited outside 20 minutes for our car. I was not impressed.

Plussat: Location

Miinukset: Spa! Customer service is good! The therapist are not ! Really bad valve not happy!

Plussat: The room was very spacious for just one person and provided a great view of Nashville. The bathroom was spacious as well and didn't make me feel cramped at all. The front desk staff were extremely helpful and even though I had a few difficulties checking in (on my part), they were very patient and did their best to assist me.

Miinukset: The only thing that didn't work well in the room was the light that was in the foyer area. I should've called about it, but it wasn't a big deal to me so I let it go. Also, the room service prices were a bit expensive for the quantity that you receive. It's $5 for what I considered to be a very small glass of juice. I understand the need to inflate prices for the convenience of receiving it in-room, but there's already a service or delivery fee and another 21% charge. Guests should receive the appropriate quality and quantity for the prices that they pay. I'm also aware that this is how businesses/hotels work to make money, I just wish there was more consideration put towards the fact that people work hard for their money and it shouldn't be taken advantage of in this way.

Plussat: The hotel itself is gorgeous. Our room was beautiful and so spacious. The location was perfect for walking to all of the Nashville night life.

Miinukset: When we were ready to check out, we gave our ticket to the valet for him to bring us our vehicle and we were told our vehicle would be brought to us within 5-7 minutes. Twenty-five minutes later, we were still waiting on our vehicle. Not happy

Plussat: Clean and great location

Miinukset: Price was a little steep for one night

Plussat: Very nice staff , restaurant were great

Plussat: Location was the best part of this hotel.

Miinukset: 1. Had to wait 30 min past check in time to get room. 2. Bed and mattress were old and worn out. 3. Robes were dry rotted. 4. There was mold on the bathroom vent.

Plussat: Cleanliness and location.

Miinukset: The staff at the check in counter could be a little more friendly and welcoming. All other staff was great!

Plussat: Location

Miinukset: In bathroom a tub as well as a shower

Plussat: The quick and easy checkin was great! The Kitchen Notes restaurant was fantastic. Food and service were outstanding. We had the breakfast buffet both days with made to order omelettes. We had dinner as well. I highly recommend the shrimp and grits.

Plussat: Beautiful

Miinukset: Cost of parking was outrageous.

Plussat: Great room, friendly staff, really great location.

Plussat: Easy location

Miinukset: Not many amenities and there was a lot of street noise

Plussat: The staff and the room and the room view was amazing. They made here Birthday everything we wanted it to be and more the greatly exceeded our expectations. Would recommend to everyone.

Miinukset: No coffee maker in the room had to get dressed and go downstairs

Plussat: The staff is awesome and it's a very convenient location

Miinukset: You get a lot of street noise and there aren't a lot of amenities

Plussat: Room was clean. Bed was comfortable

Miinukset: No ice machine, no coffee machine, location was directly downtown & could hear noise from the street. Room was not cleaned one day-was told they have until 3pm to clean & then turndown was at 5pm. Was not asked at checkout how our stay was.

Plussat: Loved everything about it from the roof top bar to the coffee shop !

Plussat: Fantastic, even smelled brand new. Staff, rooms, and location all exceeded my expectations.

Miinukset: Build more Thompson Hotels!

Plussat: Service was great throughout the hotel - from the front doors to the rooftop bar. Rooms were often cleaned twice daily. Location was perfect.

Miinukset: Not much storage in the rooms. Some exterior noise was a bit loud in rooms, but nothing too bad.

Plussat: Everything was excellent!

Miinukset: Nothing

Plussat: A great choice if you would like to be near to but not amongst the nightlife of Broadway. Excellent rooftop bar. Usual Thompson quality throughout. Interesting shops near at hand.

Plussat: rooftop bar nice location

Miinukset: no coffee in room no pay per view no electronic checkout needs better lighting

Plussat: This is one of the nicest hotels I've ever stayed. The staff is amazing and should be recognized.

Miinukset: The gulch is trendy and pricey

Plussat: Very comfortable

Plussat: Quirky friendliness. Very quiet even on 2nd floor on weekend. Loved big shower. Artsy decor is interesting.

Miinukset: I do not like coverlets/comforters that cannot be separated from their covering sheets if you get hot at night. Parking was comparable to NYC. Since it's close to Vanderbilt U, to discourage long term parking, street parking is $1.75/hr. Ouch!

Plussat: The staff was very helpful , great people

Miinukset: Nope

Plussat: When we arrived, we were offered complimentary drinks. The desk staff were very helpful and gave us some dinner recommendations! Loved the vibe of the hotel. The room decor was perfect!

Plussat: Very clean, very nice hotel.

Miinukset: Parking/valet is really tight. Hard to turn into during rush hour. Caused traffic to backup. Mainly due to location in a congested busy area

Plussat: The complimentary social hour was great!

Miinukset: N/A

Plussat: Breakfast was amazing, but definitely not free. The staff was friendly to our dogs, and alot of guests had pets and know how to act. the coffee bar was quite good. The (bellhops?) were courteous and very helpful.

Miinukset: the parking cost was pretty ridiculous, but we managed to get on a city website to look at alternatives to parking in the hotel's garage...Though parking cost was comparable to other hotels, it was frustrating that the valet upsell was reiterated throughout our stay. You could tell that there were issues with staff support during the holiday, as it was slow to get puppy beds and towels, even though we had asked for dog beds during booking.

Plussat: Quiet room in a great location. I did appreciate the large shower and the guitar pick table.

Miinukset: Gym was a little small and there wasn't any kind of lounge chair in the room.

Plussat: The staff was great ! The location was great, and in fact we spent another night to explore downtown Nashville, go to Hattie B's within walking distance. Best chicken ever !

Miinukset: The parking was hard to get to, and a ways from the room. I thought things were a little pricey ..

Plussat: Nice, Relaxing, Friendly and Very Clean! All the staff was super nice and ready to help you in any way they could with a Smile!

Miinukset: I couldn’t say one negative thing! The location was too far to walk to the downtown area. But that was what we wanted. So the location was perfect for us.

Plussat: Very well decorated. Lots of things to see in the common areas and room. Nice shower. Very large TV. Check in was very easy.

Miinukset: The front desk agent at check out let someone interrupt us and then the agent started helping them. Absolutely baffling behavior. I will not return based on that. The number of hotels in Nashville is not going down anytime soon. Parking ticket robot=emtpy

Plussat: The location to everything

Miinukset: We had to wait to check in.

Plussat: The room was great and the location was really close to Bridgetone Arena

Miinukset: nothing

Plussat: Location

Miinukset: Not very clean

Plussat: Staff was very nice and helpful. Beautiful and well maintained.

Miinukset: Bathroom is large and has toilet in separate space, but there is no door on that space. The bathroom door is just a sliding barn door, which is beautiful but it does not muffle ANY sound. Very awkward if you are staying with someone and have to use toilet

Plussat: Bed was fluffy

Miinukset: Bedroom space

Plussat: Location

Miinukset: Way over priced for what you get

Plussat: Rooms are very comfy. The location is excellent and you could easily walk to The Bridgestone Arena and bars/ restaurants on Broadway.

Miinukset: Found someone else’s hair on our bed when we checked in but they remedied it quickly

Plussat: Easy walk to Broadway. Super CLEAN!

Plussat: They had a wonderful fitness center and all of the staff were very helpful and friendly.

Miinukset: No door on bathroom

Plussat: Every employee I had the privilege of talking to was extremely nice.

Miinukset: No

Miinukset: It was not a good experience. The a/c in the room was very noisy when it started up. There was way too much noise from the surrounding rooms. To be honest we are VERY disappointed. We came to relax and it was a big disappointment.

Miinukset: AC didn’t work, bed was so uncomfortable that I was literally sore and exhausted when I woke up.

Plussat: Hotel was clean and beautiful local to all things in Nashville

Miinukset: The shower head was too short and was not a Westin rain head.

Plussat: Modern decor and so easily accessible to multiple attraction spots downtown.

Miinukset: Costa valet can be expensive. The day we were checking out a convention was starting at the site and there was not enough staff to support the valet or bell service.

Plussat: No one cleaning rooms for 4 days, nothing opened, everything need to ask and wait

Plussat: Rooftop Pool

Plussat: The location is the heart of downtown and such a wonderful hotel with amazing views. We enjoyed a meal at the restaurant and it was very good and reasonable.

Miinukset: Initially at check in there was an issue with being told that although it was after 4:00pm when we arrived that are room had a late check out at 5pm and then would need to be cleaned. The staff were able to make other arrangements.

Plussat: The lobby is nice

Miinukset: The king deluxe with guest bedroom on high floor with city view.....king bed check. That’s it literally the refrigerator was broken and we had already asked for towels a remote for the tv I’ve bucket coffee pot I paid double of what I should have!!!!!!! Also this was all for me and my wife anniversary!!!! I was let down as it was a surprise

Plussat: The hotel itself is beautiful, and the check in staff were great. The location can't be beat.

Miinukset: I was charged for three rooms and I only booked two. I have called several times regarding this issue; each time they say they're going to get back to me, and they don't. I'm very frustrated. I shouldn't have to deal with this.

Plussat: I really love the lobby area--it's glorious and looks very fancy. We are upgraded to a corner room and it's awesome. We loved it!

Miinukset: The room looks clean, but behind the tables there were a lot of rubbish from previous guests. It's probably not the cleaning people's fault as once a while they shall have some guys to move the tables and have them clean the back. Breakfast ends too early

Plussat: Its pretty and in a good location

Plussat: Good location

Miinukset: Parking overpriced

Miinukset: The only thing that didn't match the rating of the hotel was the towels. They weren't bad, they just didn't meet what I'd expect from a 4 star hotel.