Nasik hotellia

Plussat: The staff where very helpful and courteous, Asim the Cheff was very helpful and did what we wanted, Pooja at the reception was always was sweet and provided all help, Samiksha at the Panchratna restaurant made us comfortable in every possible manner

Miinukset: Everything was good

Plussat: The breakfast spread could have been better !!

Miinukset: Limited breakfast and offer on dinner or lunch for the family.

Plussat: Well I like my stay as always it's always convenient and relaxing to stay at the Taj gateway ambad

Miinukset: The dinner buffet needs to be improved drastically... This time the hi tea was not up to the mark

Plussat: The Hotel is well located, has a huge area, great amenities like Jogging Track, Play area for kids, the gardens are lush and well maintained. Swimming pool and other activities were very enjoyable. Breakfast was great with ample of options and very delicious. It was a perfect Holiday for us.

Miinukset: The air conditioning in the room was not setting to the temperatures set, it got very cold at night. They need to maintain the air conditioning units.

Plussat: High Tea, Breakfast and Dinner was Great. Lovely service provided by Reception staff Sumit. Very Nice service by Swimming pool staff Dhiraj and Vitul. Overall a great stay.

Plussat: 1. Reception staff cute and humble 2. Food was delicious 3. Superb clean n Neat 4. Calm n cool campus

Miinukset: 1. Just expected Breakfast to be included in Hotel Rent for a day which was not there, it should have been there. 2. Check In Time 3 PM felt late , it can be 12 or 1 PM And check out to be max by 11 3. From Main Gate till Hotel Reception , if possible keep a car or vehicle for people especially old agers if they come by rickshaw or taxi as for them to walk 300 meters may not be so easy , rather tiring . Rest all excellent

Plussat: Your staff at panchavati restaurant was courteous enough to arrange for a cake as he overheard our communication while serving dinner. Good presence of mind..... Prashant n krishna were there......

Plussat: Beautiful place. Good service. Friendly staff.

Miinukset: Breakfast was not up to the mark on the second day of our stay there. Not very interesting options. Also, baked goods tasted a little stale and dry.

Miinukset: Air conditioner in the room was horrible!

Plussat: I like the Location.

Miinukset: There's no dining table.

Miinukset: Very old fashioned hotel. Rooms were not clean at all.

Plussat: The staff was warm& caring

Miinukset: Very good service,lovely food.

Plussat: Food was good.

Miinukset: Very rude front reception staff..poorly lit rooms.

Plussat: Very nice beds for four of us stay in a single room

Miinukset: Actually we did not move from the room due to rain otherwise we will have some idea.

Plussat: Very nice room. It's convenient because it's off the highway; only that getting there is a little convoluted - the GPS guides to go against the highway traffic. The staff and the food was very good. Would definitely recommend this hotel.

Miinukset: The guidance to reach the property.

Plussat: Clean and well managed with good food. Great helpful staff.

Miinukset: All good.

Plussat: Well maintained, clean, Good food & very responsive staff for all issues..

Miinukset: Shortage of King size beds. Had to make do twin beds..

Plussat: Family room was very spacious .

Miinukset: They charged for baby milk which I have never seen in any other hotel .

Plussat: Nothing

Miinukset: Bad sofa bed, small children playing area, small swimming pool and only one shower room beside toilet, location very bad, staff nothing professional. Won't visit here again. Nothing compared to Gateway Hotel, Ambad on opposite side of road

Miinukset: Bathroom, camod

Miinukset: 1. Breakfast was charged extra. I paid totally Rs 4800 approx. If I had booked directly with the hotel I would have paid Rs 4000 with breakfast in total. So I am at a loss. 2. Hence forth I will book directly.

Plussat: Front Office and Reception Staff were excellent. Restaurant needs a lot of Improvement. Cant charge rates of 5 Stars when the Hotel is not 5 Star.

Miinukset: The Spa and Wellness center needs to honour clients of the hotel first than, must consider taking private clients.

Plussat: Needs a valet parking till late .

Miinukset: The room matteress are thin very thin Jain Palace at yeola matteres were big and better this is main nasik needs better mattress please and the toilet were stinking bad need it clean rest it's a good property.

Plussat: Staff was courteous

Miinukset: Food given once was staleit wa

Plussat: Very poor service..uncleaned room

Miinukset: Poor service ..bad rooms ...uncleaned rooms

Plussat: Staff

Miinukset: Location and cleanliness

Plussat: Coffee

Plussat: Hotel was good bt as per rate little bit on higher side

Plussat: Nothing.

Miinukset: I have never ever came across as horrendous & as pathetic hotel as IBIS Nashik. They treat you like you are a street goon who has randomly checked in & will run away with their money with even as low as 300 rupees. They ask money upfront for everything which is quite demeaning and make you feel pathetic. I travel alot for work, have stayed in IBIS hotels in the past but not anymore.

Plussat: Cleanliness, staff behaviour.

Miinukset: There was no room service for food.

Plussat: Location is in quite industrial area, food was okay, service was also at par with most other hotels. Overall not so bad experience.

Miinukset: No personnel for car washing and limited amount of resources including no option of plates for room delivery is unheard of.

Plussat: We didnot like anything . Poor management and bad service. Not good for family.

Miinukset: The was not as shown in the booking.com

Miinukset: There was no crockery or cutlery to provide to the guests . It was my birthday and my kids had organised a cake for me from the hotel itself but there was no cutlery or crockery available to eat the cake which was rather sad.

Miinukset: No room service at night. Cooling system to be repaired

Plussat: Service was superb. Young and vibrant team who took care of our needs.

Plussat: Room cleanliness

Miinukset: No arrangement for the driver at night

Plussat: Very costly !

Miinukset: Better pricing & more Tea & Coffee sachets in the room could improve your rating

Plussat: Cheerful staff that was willing to go the extra way to help out. Good food variety!

Miinukset: No support facility for chauffeur driven cars

Plussat: All things

Miinukset: nothing

Plussat: Online booking and instant confirmation on booking.com

Miinukset: Direct booking is expensive than online booking

Plussat: Stay more comfort

Miinukset: Best hotel

Plussat: room, service

Miinukset: I was forced to make payment for my room before getting the keys. although I had made booking for 2 rooms. they charged extra saying my rooms were not booked. I booked 2 rooms for 5 adults as I was going to ask for extra bed. I had booked the rooms with complimentary breakfast which was not provided. I had to pay for breakfast for 3 people. my experience with this hotel was not very good. as my parents were travelling and I was not with them and I had specifically asked the hotel staff to not bother them with payment and they heckled my parents for money. I would never recommend this hotel nor am i going to use booking.com for any of my next vacations

Plussat: Newly made up rooms

Miinukset: Na

Plussat: Nice Room & cleaning proper.

Miinukset: Restaurant Rate are so high it's not worth... No WiFi connectivity it's shown at booking time.

Miinukset: Need strict security guard in the night parking area & restaurants. local people comes for food after drinking, create unpleasant atmosphere for families.

Plussat: Staff was courteous & friendly.

Miinukset: Intercom wasn't working properly.

Plussat: Rooms were clean and food is fantastic, Location is great, IT is truly value for money, Vegetarian thali was awesome, Morning breakfast was fine too.

Miinukset: Billing process

Plussat: Hotel staffs are very friendly. Restaurant is only for vegetarian. So I went other restaurant for food. Location is good.

Plussat: The food was good, people courteous.

Miinukset: How can a 3 star hotel not have a bar and why full vegetarian?

Plussat: Good staff. Good cleaning. All promises were kept. Good basic hotel , decent location.

Miinukset: Breakfast buffet can be better. Room service food was good. Room was a bit small. You have to view this feedback in light of the room rent of 3000 with taxes per night approx , given that the room size and breakfast could be better. Lift had spring pull iron frame doors, which were difficult to operate

Plussat: Hotel restaurant was excellent with good food and good service.

Plussat: I was told that as my booking was through booking.com , I paid Rs 250/- extra per room. That means I ended paying Rs 750/- plus taxes for 3 rooms than more what was normally charged by other booking sites .

Plussat: Very happy with the overall experience. Awesome food.....must go for veg people..........seriously loved d food and the hotel is clean too.

Miinukset: 185 rs for breakfast is little huge amount.....

Plussat: Should have gym inside.

Miinukset: Restaurant

Plussat: Overall and location is good

Miinukset: Fare in Ibibo is much higher as compare to direct booking which is disappointed

Plussat: Nothing except location

Miinukset: There is no communication with staff, they are not even listening , no proper hot water supply instead of rainy season I was repeatedly called to reception but they didn't even notice about problem, due to lack of hot water 7-8 bucket of water literally wasted and after that receptionist also tell me that wait for hot water, is it worth to waste a huge amount of water instead of water crisis in Maharashtra and India ?? Just think about it and do something for that please.. Thank you.

Plussat: Neat and clean rooms Good bathroom Good restaurant

Miinukset: Noise from the highway

Plussat: simplicity

Miinukset: food was not complementary

Plussat: Nothing

Miinukset: No cleanliness

Plussat: Food

Miinukset: Location (on the main highway) you can hear the noise of vehicles all night due to which we had a very disturbed sleep, the lobby was very noisy for some reason till 11.45pm(I guess some guests were talking too loudly and were doing sleeping adjustments in the adjoining room)

Plussat: Good Location. Courteous staff

Plussat: Comfortable stay.

Miinukset: GST was too much

Plussat: All was good

Miinukset: Nonthing as such

Plussat: every thing upto mark..

Miinukset: I had expected a mosquito net but didn't get one..

Miinukset: some repairing work was going on near room of my friend and his family in the day time, since we were tired with the traveling, we were expecting for the rest which we could not, on complaining also it was not resolved.

Plussat: Comfortable and cost-effective property for a night's stay. I needed a place in that part of the city, for a night, and it was just the right place. Very friendly and co-operative staff.

Miinukset: Nice place to stay,breakfast was fantastic being a non veg still I liked it.

Miinukset: service

Plussat: Staff members were very cooperative. Hospitality was excellent.

Miinukset: Breakfast area was not enough clean. They should accomdate other breakfast area. Thats it. Overall it was good.

Plussat: Very cooperative, helpful, good food, Chef and his is very nice,

Miinukset: Food was not good,

Plussat: the general manager was accomodative and offered a free meal to compensate for the bad experience. however free meal.is not I was looking for rather wanted a pest free room. later after changing the room things were better. had shared the pictures with Mr Datta of the lizard in both rooms.

Miinukset: both my rooms had lizards, was given a smoking room without asking. staff was not courteous on check in. staff not trained well enough. Chinese food was very bad quality.

Plussat: Location is Good . Hotel is clean

Miinukset: No staff response on time. Very poor service quality . Restaurant staff unfriendly.

Plussat: Courteous and humble staff, ready give a 'Woh' experience, food preparation and service.

Miinukset: the recycled paper Laundry Bags were smelling unbearable. I highlighted this issue to the staff shortly after arrival. The courteous staff promptly removed those bags from my room. Suggest to consider replacing these smelly bags by biodegradable plastic bags.

Plussat: Hotel is good, always prefer Ginger due to food quality and hotel cleanliness.

Miinukset: Timing at reception for check In and check out

Plussat: Extream cleanliness & didn’t have to contact reception for just anything

Miinukset: The shower curtains are short so water spills all over the bathroom Shower cubicle is a better solution

Plussat: NA

Miinukset: They asked to pay for dental kit. AC don't work properly, need switch On the Fan.

Plussat: Great hospitality by staffs

Miinukset: There wasn't enough hot water for shower. The price of the room was Rs.4000 per night and it is no value for money.

Plussat: Location is good.

Miinukset: Service is very bad. Some small order take a 1 and half hour.(Toothpaste). AC is not working properly.

Plussat: Ambience was good. Staff seemed to helpful. Breakfast was nice.

Miinukset: Overpriced. No. Swimming pool, property was not upto the mark.

Plussat: Rooms were fine according to budget standards

Miinukset: The breakfast spread and services were quite slow.

Plussat: Front desk and service manager hospitality.

Miinukset: Room service was poor, as nobody used to answer the intercom.

Plussat: It was okay. Staff

Miinukset: Staff not well groomed to assist customers. Not curious to make our stay tension free

Plussat: Hotel location, breakfast food variety, Food menu

Miinukset: Swimming pool not present

Plussat: Ambience

Miinukset: Prices are higher

Plussat: Friendly staff, nice rooms. Good toilet bathroom setup so when showering the water does not splatter every where.

Miinukset: Wifi was not properly functioning at all times. Not easy to find when going there for the first time.

Miinukset: Poor facilities. Poor service.

Plussat: Nothing much Was overpriced

Plussat: Very clean for comfortable stay. Staff are really good. The Veg Food served is very delicious. Daily news paper is delivered at the door.

Miinukset: They provide warm water in the bath room only upto 12 noon. In this cold season it is necessary to have hot/warm water 24 hours.

Plussat: It was spacious, beautiful and very near to every place. There was all the facilities. The pool was good too. There restaurant's food was also good. You have all the facilities in the room and all day hot and cold water. Overall a great experience.

Plussat: All the staff were courteous and helpful. Priya the restaurant hostess goes the extra mile in suggesting food items that would appeal to you.

Miinukset: Nothing

Plussat: Nothing

Miinukset: No coordination among staff. Reservation was not updated. Though informed of check in time and desired type of room, property did not care. Staff are very carefree and not oriented to hospitality. Overall my stay was just 4 hours.

Plussat: Bath tub in the bath room and the buffet breakfast.

Miinukset: Swimming pool was not clean.

Plussat: Nice large rooms. Friendly staff. Great attitude. Decent stay.

Miinukset: Facilities are old. Rooms need work - run down furniture and fittings all over. The hotel is from an era where it was one of the best - currently, it is probably 2 star. The swimming pool is also old and the slides are out of use. Hot water was a challenge in-room. The maintanence team turned up and let the water run for 25 mins to get hot water. Criminal waste of water. Needs modernisation else such things will continue.

Plussat: Nothing

Miinukset: We had to ask for everything that was supposed to be in the room . The room was not cleaned I had to call the lady to clean it

Plussat: I liked the staff behaviour and availability and there overall support.

Miinukset: Few essential things should be in d room like hair dryer.sleepers for bathroom.basic snacks.it. would have made it awesome along with hotel should work on external looks and yes should tie that dog somewere away from heat n rain...

Plussat: Good location,neat and clean hotel.

Miinukset: The staff on phone said that food will be available till late night but when we reached hotel on check in at 11:30 pm I was told that the kitchen is closed for treatment of disinfectant.i had to go out for food at midnight.

Plussat: All the services were good except the bar and restaurant does not get the range of Phone and WiFi. This should be corrected. The food quality is good. Rooms are clean. Parking is not comfortable and sufficient.

Miinukset: All the services were good except the bar and restaurant does not get the range of Phone and WiFi. This should be corrected. The food quality is good. Rooms are clean. Parking is not comfortable and sufficient.

Plussat: Nothing

Miinukset: Everything. Worst experience.

Plussat: The Location was easily accessible. The staff was polite. The only problem that I had was with cleanliness. The bathroom curtain was so dirty, can't even describe it in words. The towels were also not clean. I asked them to change the towels but no one bothered to change them.

Miinukset: Cleanliness

Plussat: expensive

Miinukset: front desk staff should be more helpfull

Plussat: We can’t sleep full night very bad air Conditon very big voice and full night not have cooling very very old air condition

Miinukset: We can’t sleep full night very bad air Conditon very big voice and full night not have cooling very very old air condition

Miinukset: AC was not working no response form the House Keeping Service was poor to nil

Miinukset: Facilities in The wash room

Plussat: Bathroom was clean and spacious.

Miinukset: Size of the room was small...it was not spacious. Car parking outside the hotel premises.

Plussat: Nothing actually

Miinukset: everthing

Plussat: Staff was very friendly, very neat and clean rooms, location was good near to bus stand, facilities was awesome provide bus hotel, breakfast was good, will visit again

Miinukset: Nothing

Plussat: Staffs were cooperative

Miinukset: Cleanliness and room quality

Plussat: Nice stay good rooms environments was homely

Miinukset: Nothing

Plussat: I don't recommend this hotel at all.

Miinukset: Room smells like anything after using room freshener also. Toilet is too bad and prone to electric shocks.

Plussat: Property is located in slum area.

Miinukset: Rooms were pathetic

Plussat: They have many plants. I loved that.

Miinukset: It is a mid range hotel.. shouldn't name it as 'Royal heritage' nothing royal or no heritage is in it. They could have charge little more but the beds and pillows are so full of dust, i got dust allergy and it was really tough for.me.yo get a good sleep. Pillows are quite hard too. Wrappers were smelly.. i mean we stayed just for a night and we drove 5to6hrs in those consecutive two days. We needed a good sleep. Complementary breakfast also had just two options.. even they were not.able yo toast our bread. The thing is I thought I got a good deal, but I was not. Rarely i book rooms of this range. I shouldn't have done. Offers and etc are just useless words. I paid comparably less so I got less.. so just stay realistic. But dusty beds are too much even for 1800 per night.

Plussat: Stay was pleasant and comfortable, staff was friendly, rooms was clean, bathroom was tidy, facilities was good

Miinukset: All was good

Plussat: The staff was very friendly and helpful. They took care of all our needs without qualms.

Miinukset: Cleaness and room service are very bad

Miinukset: After having free breakfast they charge us Rs.500/- extra. we have already paid charges for breakfast.