DoubleTree by Hilton New York City - Chelsea - New York - Makuuhuone

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Erinomainen

tammik. 2019

10,0

This hotel is good location

The elevator
Erinomainen

elok. 2018

10,0

Awesome

It was near majority of my attractions!! Subway was nearby!!

Nothing
OK

elok. 2017

6,0

Great location, ok hotel

It's located close to Penn Station and subway lines, between 6th and 7th Avenues, and an easy walk to Times Square.

The hotel is wedged into the middle of a busy block. There are only 2 elevators which have to be shared among guests and employees trying to clean the rooms. Going up and down at peak periods requires a lot of patience. As well, the room is very small (though likely ok by New York standards). With two of us and suitcases, it was a very tight squeeze around the room. The A/C fan blows freezing cold air, while under the blankets, you sweat.
Erinomainen

kesäk. 2017

10,0

Excellent

Great service. Luggage service is organized. Staff were all very helpful and friendly. Location was perfect. Warm chocolate chip cookies!
OK

huhtik. 2017

5,4

Poor service

I booked this hotel because of its location.

The hotel did not have the room I was upgraded to. The hallways and the room offered to me looked well used and not particularly clean. And, there were no hot water at the hotel. I decided against staying in and moved to a different hotel.
Erinomainen

huhtik. 2017

10,0

Hotel near MSG in NYC

1, value for money 2. location 3. quiet by NY standards 4. Gym 5. free WI-FI 6. coffee machine in room 7. safe in room

1. no complimentary water bottle (this should cost the hotel no more than $0.20 / bottle) 2. I am a Hilton's Rewards member, but because I booked through Kayak, I did not get credited by Hilton for my points for the stay. Also, I normally would get high speed internet through my Hilton's Rewards, but that too, was not available. I find the above two items annoying for a frequent traveler & petty on Hilton's part. With the plethora of hotel options in NYC, it is just too time consuming not to use a "hotel search engine".
Erinomainen

maalisk. 2017

10,0

Great weekend stay

Everything

Sometimes a wait for elevators but not a big deal
Erinomainen

helmik. 2017

8,8

Convenient location, walking distance from Penn St

Location and staff

Space. Felt packed. But understand for this location.
Erinomainen

marrask. 2016

10,0

Everything was great
Erinomainen

heinäk. 2016

8,8

Nice hotel

Staff was excellent. Bar was golden after we got to the hotel from both exploring and enyoing the city. Concierge was great! Plenty of places around to eat including the hotel. Nice view with a glimpse of the Empire from our room.

Rooms were clean, a little cramped, but its NYC. The staff (maids) tends to be forgetful about simple items like toilet paper or anything to stir coffee with! Location its a mix, depending on the line needed. Sometimes we went to 34th ST in order to get some other line.
Erinomainen

toukok. 2016

10,0

Quick NYC business trip

Close to everything walking, they staff was great very informative about the area, and very helpful with everything I needed. Would definitely stay there on my next trip to NYC!!
Erinomainen

huhtik. 2016

9,7

Quiet but Central

Located on a quiet side street but still within walking distance to many attractions. Plenty of subway stops within a block or two that will take you to any destination you want. Staff was super friendly and inviting. Bed was comfortable and bathroom was clean. Close to Megabus drop-off location. Room was bigger than I thought it would be given the location. There was an iron and hairdryer in the room, but no mini fridge (which wasn't necessary for our short stay).

There are some things out of the control of the hotel; construction around the area and trash left in the street for city pickup didn't make walking for the most pleasant walking experience. There were coffee stains on the nightstand lampshade and the carpet could use a good cleaning or replacement. Not sure what the parking situation is as we took the bus.