Intercontinental - New York Times Square

Clean. Great location friendly staff

Nothing

My absolute fave hotel in Hell’s Kitchen when I can afford it.

Great location, great views of city, friendly staff and lovely room

Travelled for 4 nights with mum. Perfect location, close to Times Square and the subway but not so close in the centre that it’s too loud. Our high floor (30) double x double room was perfect. No noise (from the street or neighbours or elevators!), the most comfortable beds I’ve had the pleasure of sleeping in! Lots of room, friendly and professional staff. All queries and questions were always promptly answered and help was given. Quick lifts, great door staff and always cheerful on your arrival back to the hotel. Large rooms - for this location especially. Fabulous shower. Safe and wardrobe space in the room. Just perfect. The views were fantastic. Some of the city and some of the river!

The only thing would be to be able to use the daily report fees in one purchase instead of 10 per day. But that’s a small complaint as I would 100% stay here again.