Sheraton Tribeca New York Hotel

The bed was very comfortable

There wasn't a smoking area

The view was breathtaking! Even though the room had a great view, the bad air conditioning helped to quite literally "take my breath away" too

The rooms AC wasn't working properly, upon complaining, they sent a technician to my room who did some things in the AC and said something about fans not working but it will get cold soon and left, it got so hot in the middle of the night that my wife and I decided to leave and sleep in my car for the night as the outside was cold and comfy. I understand the limited staff and service due to Covid 19, I also understand the kitchens being closed but I would expect them to at least provide me some utensils when asked, even the disposable utensils would have been nice. Overall, it was the most disappointing hotel stay of my life, even worse than Indian 2 star hotels in Kolkata, India. Also, I called them twice, they should have informed me that no amenities and hotel services are available due to the pandemic, I went there to celebrate my anniversary with my wife but thanks to Sheraton, it was ruined.