Newport Beach hotellia

Plussat: Fantastic service, clean, many amenities, character and charm, great food, great location

Miinukset: Parking is limited but it is free.

Plussat: I chose the Bay Shores Peninsula on a whim, and boy was that a good gamble! The place is really quaint, staff is amazingly kind and attentive, and our room was perfect. There's not a lot of space in the rooms that goes to waste, nice sized closet with small fridge and safe, bathroom clean and well appointed, they even had a little nook turned into a dressing table for us ladies, complete with plugs and a coffeemaker. Good TV plus on demand channels and a wall of DVD movies in the lobby you can borrow. The rooftop lounge area is perfect for morning coffee or evening wine. The breakfast buffet was nice, quite a few choices and good coffee to boot. Plus they make fresh cookies every day, I mean really, it's like visiting family. Parking was a little lacking because there is construction happening, but that is truly out of their control and the staff helps out with that piece as much as they can. We will definitely be back!

Plussat: Location was perfect. Decorated in cute/classic beach vibe. Loved that they had beach chairs, body boards, for our use. Easy walk to the pier. Would stay here again.

Plussat: Extra friendly staff, fun surfer feel, beach equipment to borrow, excellent location!

Plussat: It’s a very cute and cozy facility I enjoyed my stay here only complaint is the very limited parking for your guests.

Miinukset: Limited parking for guests.

Plussat: Sparkling clean rooms with mini-fridges & fruit; breakfast buffet each morning One block from the beach; minutes by foot from the pier Beach equipment for guest use.

Miinukset: Parking is horrendous & isn’t improving: only 7 real spaces in the hotel lot, with a couple others squished under the second floor rooms. One Chevy Suburban parked in the lot one space away from the wall, sticking so far into the lot you couldn’t get around to the final space without a compact car. When I parked in the space under the hotel on the back alley, someone damaged the hood of the rental car, since I had parked “nose out” since neighbors across the alley routinely ignored the “no parking in alley” rule. Spaces there are so narrow you can’t both exit the car from the parking spot. You can expect traffic to be difficult on weekends.

Plussat: amazing location, close to the beach, access to beach towels, boogie boards, lawn chairs, awesome awesome staff!!! The front desk associate (Donna) gave amazing recommendations for local restaurants and gave me coupons for free drinks and discounted food!!! Also, gave great recommendations for a really good place to rent surfboards from. I just loved the personal feel and vibes. This was one of my most favorite places to stay in all my travels. I am definitely returning for a vacation next time.

Plussat: The location to everything was perfect. The views from the roof top were outstanding. The staff is unbeatable, so informative and really helpful. Food was great too.

Miinukset: They paid for you parking if there was none left at the hotel, just hard finding one during a busy Saturday.

Plussat: Everyone was so friendly and nice. So welcoming! You guys made our stay so enjoyable!

Miinukset: Everything was great. We have no complaints!

Plussat: It was a great stay there. You can borrow stuff for the beach for free the whole day like chairs, beach umbrellas, bath towels, surf boards. For breakfast you can go to the rooftop where you have a fantastic view to the harbor and over Newport Beach. Just cross the street and you are at the Pacific. The hosts are very very friendly there. They even wrote us a postcard to Austria. We very appreciate that. We have traveled a lot already but this has nobody done before.

Plussat: Great staff and hospitality...amenities were plenty!

Miinukset: Bed was a little soft

Plussat: Room had terrace, rooftop was beautiful ocean view, great for having breakfast, free parking, wonderful owners, fresh baked cookies everyday , perfect location to Marina and Newport Beach

Miinukset: Parking difficult but Warren helps u get a spot every time

Plussat: didnt have breakfast

Miinukset: Pool way to big , felt like a VEGAS pool

Plussat: The attention to detail and the personal touches for our experience. They made our anniversary very special!

Miinukset: I was confused about pricing when booking spa services. I thought the price quoted for some items were per couple, but turned out to be per person, even though it was a couples service. This information was poorly clarified to me when speaking to the staf

Plussat: It’s an akaIng resort.

Miinukset: Price point more realistically ....

Plussat: Amazing service.. professional and friendly

Plussat: Everything

Miinukset: Nothing

Plussat: Privacy, mostly attentive staff, spacious.

Miinukset: Service by the pool villa was poor

Plussat: Everything

Miinukset: Nothing

Plussat: Amazing resort everything excellent

Miinukset: Nothing

Plussat: Great fast service. Attentive staff. Beautiful pool. Staff was very accommodating with our kids and the shuttle and golf cart drivers went above and beyond to give us rides and put smiles on our kids faces even when they were super busy.

Plussat: Turndown

Miinukset: Food

Plussat: Best pool at a hotel I’ve been to in years, great service, great food and absolutely beautiful grounds and views!

Miinukset: It’s pricey so not affordable to stay very long.

Plussat: Everything . Staff was amazing . Rachel from the concierge helped me decorate our room for our 2 year anniversary. Had balloons and roses delivered and even had a cake made for us . Everyone there was super respectful . Treated us so good . We miss it already !

Plussat: Large spacious 2 bedroom apartment attractive decoration--comfortable beds very clean great facilities (pool, gym, tennis) close to beach and restaurants

Miinukset: hot water in bathroom #2 took a long time to warm up.

Plussat: The location was great

Miinukset: We booked this hotel for one night, thought we'd have a calm, relaxing day by the pool and enjoy the ocean view. We didn't realize just how family oriented this hotel is. There were kids everywhere, running and screaming, not what we were looking for and certainly not what we paid for. We should have paid a little extra and gone across the street to pelican hill. Bit, once we have a family of our own, we'll know where to go.

Plussat: Very good location convenient to the beach, restaurants and tourist destinations and still in a big metropolitan area like Southern California.

Plussat: Having two bedrooms and a kitchen was very nice especially when traveling with another couple.

Plussat: Great views great service great accommodations.

Miinukset: Nothing really.

Plussat: Big, spacious, comfortable, clean units. Outstanding views of the Pacific Ocean and coastal hills. Nice pool and gym. Close to beach and to excellent restaurants in Corona del Mar.

Miinukset: no complaints about anything.

Plussat: wonderful facilities, large and comfortable villas, lots of activities

Miinukset: low water pressure and the hot water took a long time to warm up.

Plussat: Fantastic location. Nice bar and fitness center.

Miinukset: Our room. I was quoted on line a suite with a partial ocean view. We were placed in the 2nd floor overlooking the roof of the restaurant. Very disappointed. For the price of $----for 2 days would have expected a much nicer view. Very disappointed.

Plussat: The view. Picture was taken from 10th floor.

Miinukset: Potatoes for breakfast can be better.

Plussat: Location, customer service, in hotel amenities and restaurants, grounds and the room was great..

Miinukset: Spa could be slightly bigger, needs more of a wow factor.

Plussat: I like the service and people are very very friendly. Location is great

Miinukset: Everything was great

Miinukset: Mother’s Day the restaurant was only serving breakfast from 6-9. Off the regular menu. After that the price was 109.00 for buffet. Outrageous price and left late sleepers out of luck for breakfast.

Plussat: The bedding and pillows were absolutely perfect

Plussat: The beautiful layout of the suite and the view. The entrance to the hotel and the convenience to the shops at Fashion Island. The comfort of the bed and the privacy of where the suite was located. The customer service was great, restaurants and the pool area as well as the lounge area.

Miinukset: The little fridge wasn’t working therefore our stuff went bad.

Plussat: The room was very clean and large! The views from the three balconies were spectacular! Absolutely fantastic stay in every way!!!! Beautiful landscapes and overall ambiance! The staff is top shelf. I wouldn’t change a thing and couldn’t ask for more! Tt

Plussat: I have stayed here many times over the years. Service level is exceptional

Plussat: The room was nice and the bed comfortable. The overall staff was great and friendly and helpful.

Miinukset: The housekeeping service was awful. Left trash cans with out emptying them. Did not restock items in the bathroom. Had to call down every day and also go to the front desk to complain. Even then we did not get the items delivered to the room.It took 5 attempts the last night. Not what we expect from a high end resort.

Plussat: Room service breakfast was solid

Miinukset: The valet parking charge was unexpected and had I known I would have self-parked my car.

Miinukset: This was our fourth year staying there, we were happy with the hotel during the previous visits but during our last visit’s penultimate night a huge family has moved in to the neighboring suit. During the first night they’ve returned to the room around 11:00 PM and they started what sounded like a domestic disturbance with several adults shouting and kids crying and screaming for about 2 hours, this woke up our daughter who could barely sleep afterwards, she was frightened by the violent shouting and commotion. The security service and the night shift seemed understandable but by the morning the receptionists’ stance has changed and they told us pompously it was just a baby crying and anyway, if we can’t take a little crying, we should move to a different room since that family will stay in their suit for about a month. We couldn’t move because we had a lot of things scheduled for our last full day of vacation and also we needed a couple of hours to pack all of our stuff. We were hoping for a better last night but the party has started again at 01:00 AM in the night, a literal party with people shouting/singing happy birthday and similar sentiments for the following 30 minutes (when I guess someone else from the neighboring rooms has complained). Since both of our last nights were ruined, we’ve asked for a compensation which was swiftly promised but when actually checking out, we haven’t received anything. Although otherwise it’s a great place, we obviously won’t return next year.

Plussat: The friendly employees, the lobby was very luxurious The restaurant food was amazing view was amazing Loved it

Miinukset: The coffee machine didn’t work in the room and The rolling bed was very noisy and uncomfortable I wish we could of used the sand area but I guess it Was for members only

Plussat: Great experience. We will be back

Plussat: All staff levels made you feel welcomed and went above and beyond! Love it!!!

Plussat: Absolutely love the property! Great location, perfect size hotel for us and the staff was great! Food is very good and the patio is perfect!

Miinukset: The only negative we experienced was my husband’s Apple Watch was stolen from our room. You just don’t expect this kind of thing to happen in such a great property. We typically lock our valuables in the safe but he placed it on the charger when he came to the pool and when we got back to the room it was gone.

Plussat: Incredibly friendly and helpful staff.

Plussat: loved the décor and style of the hotel. Staff very helpful.Very useful shuttle service that took us to several restaurants and local shops and beaches.

Miinukset: All good

Plussat: Felt solid. Great looking place.

Miinukset: Check-in could’ve been a little less surly.

Plussat: It’s a beautiful spacious beach club overseeing the water. There are many nice restaurants and a upscale shopping strip and a beach across the water, unfortunately it’s 20-30 minutes walking distance along a super busy and noisy main Street. Fashion Island Mall is also just a 15 minute drive away. Everybody is super friendly in general.

Miinukset: Standard rooms are facing a busy street, if you like to sleep with open windows, it’s a bad choice. Harbor view ones are more spacious, offer a large balcony and two sinks in the bathroom. Storage is limited though. Our bathroom wasn’t ready when we entered (open soaps, a used towel, water staying in the sink, but clean in general). I asked 3 times to clean up. They also offered a bottle of wine as a welcome gift, only it wasn’t there. The next they in the afternoon normal service took care of everything, all previous requests had been unsuccessful.

Plussat: Generous size rooms, bathrooms, lots of towels, excellent quality, beautiful everything!

Plussat: nothing... service horrible... room extremley noisy over the kids pool and a funeral going on in front of the room.. horrible experience and everything but quiet

Plussat: Excellent service!! Staff makes the difference..

Plussat: Very friendly staff and beautiful surroundings

Plussat: Our room was warm, cozy and inviting, and included traditional conveniences of traveling. Building was interesting. Location was lovely. Rooftop patio was perfect at sunset.

Plussat: You will Love the Property, the Staff and the view! Do not miss having dinner downstairs at 21 Oceans. The food was out of control! Then have brunch at Dory's Deli!

Miinukset: Nothing! It is old and Charming

Plussat: if you want to be in the heart of Newport Beach this is a great location

Miinukset: Garbage trucks and street sweepers show up at 4 am...VERY loud

Plussat: The place was perfectly located on the beach in Newport Beach, Ca. The room was nice, the bed was comfy and it was very clean. The rooms are all on the second floor so the view to the ocean was unobstructed.

Miinukset: Our room was on the street/parking lot where everyone parks to go to the beach and bar and restaurants. It was very noisy starting at 5:30 in the morning! This was on a Friday morning so hopefully its not that bad on the weekends.

Plussat: I thought the establishment was quaint. And the noise at night was not as bothersome as the reviews mentioned. Overall, we felt like for us to stay there again, somethings needed to be fixed and updated. Otherwise, place was quaint and the staff was friendly, accommodating and great. We love that the inn had a history to it and we enjoyed the experience in staying at an establishment that is more than a hundred years old.

Miinukset: However, I did feel like the room needed a few updates. The bedside tables needed to be fixed. The window screens needed to be replaced and extra blankets needed to be provided for the daybed that was in room 10. The most disappointing experience of all was that the daybed smelled like urine that wasn't cleaned which made the sleeping experience kinda unbearable. The breakfast was decent except for the frittatas that seemed like a day old that were reserved again the next day.

Plussat: Enjoyed the character and charm, great location near beach and restaurants, nice breakfast, 2 patio areas with views, and very helpful pleasant staff.

Miinukset: Some noise at night from nearby restaurants.

Plussat: The location & price

Miinukset: The noise at night from people just outside the hotel

Plussat: Ambience of room! Bed very comfortable, glad to have a refrigerator, block out shades made it easy to sleep in and ac worked great! Security of hotel front door.

Miinukset: Although there is an elevator, there are a lot of steps. Fine for me and my sister, but not for the elderly or someone with walking issues.

Plussat: Staff is very nice and the place is very quaint if you like vintage historic hotels. Location to the beach can't be beat and it is near all the places to eat and the pier. Everything is within walking or bike riding distance.

Miinukset: Meal in the morning provided but other than that, no access to hot water, coffee or even a microwave. Coffee and hot water along with some breakfast items were available in the morning, served with a really good quiche and hardboiled eggs EVERYDAY. Not much variety. So noisy at night, although they offer earplugs, its not recommended and should be before you even have to ask. Grossly overpriced.

Plussat: Beautiful

Miinukset: View from the rooftop, old fashion & restaurant was amazing.

Plussat: The room was clean and the staff was very friendly.

Miinukset: I couldn't breathe. There was no air circulation. I could not sleep. When I went to check out, they could not confirm the cost and said I should check my credit card bill.

Plussat: Location is right in the middle of everything. Park the car and walk where you want.

Miinukset: 3pm check seems late in the day for check. In addition our room was not even ready at 3.

Plussat: Staff was exceptionally friendly. Staff at front desk, valet staff and staff in halls always friendly and acknowledged. Downstairs bar was under my room hall and was often very noisy.

Miinukset: Too rainy to visit upstairs but main bar very noisy

Plussat: Over rated

Miinukset: Three pairs of shoes stolen from mynroom and they dont tell u their is a pet fee of an extra 100$ Per night

Plussat: Everything is great at this property!

Miinukset: There is a lot of construction in the area. We could not sit on the balcony or keep door open.

Plussat: Everything except not enough closet space

Miinukset: It was all extremely good

Plussat: The atmosphere was lovely service was great best young girl bartender

Miinukset: 4 almost 400 a nite I expected a lot more looking over a parking lot with massive construction and noise it was bad u should let ur guest know about this no relaxing on this trip! Limited breakfast menu would do a bit more .

Plussat: Awesome rooms and very well appointed decor and location is awesome. Very beachy and luxurious feel.

Miinukset: Arriving Friday night in the summer, looked like a scene from real housewives and bumping house music from the bar. Security guards in the lobbby didn’t make for a very reassuring feel. Had to move rooms b/c too loud in first room from the rooftop bar. Breakfast place doesn’t open till 8am, not too kid conscious with families who have kids that are up early.

Plussat: The hotel itself is darling, but not a good value for the money. At $550/night, parking should’ve been cheaper, the pool should’ve been more luxe and the pool bar service should’ve been substantially better. Like many things in Newport, it’s a really cute facade with not a lot of depth behind it.

Miinukset: Staff at the pool was friendly but clueless; we had to seek out our own drinks then ask for more by the occasional passing-by server (who seemed to be serving only one couple, despite a full pool... we saw many others getting up to get their own drinks, too). The rooms are small, though cute. Parking was expensive — and we live in Manhattan Beach so understand expensive LA parking. The service at the rooftop bar was abysmal and snotty. Just not a good impression overall.

Plussat: Was OK, but not brilliant

Miinukset: choice and freshness

Plussat: Would never stay there again, they tried to over charge us by nearly 2000.00, they lie about everything and try to hustle you to pay more for rooms that they don't give you, for example 100more per night for a pool view, king bed, we got a queen with a Hugh tree in our balcony to not see anything, they said it was the're version of a king bed, what a joke! At this time we are still in dispute with them.

Miinukset: Everything

Plussat: As you walk into the lobby area you are greeted by the staff and the scent of the hotel is refeshing . I wish they sold the scent of the spa area in a bottle because i would purchase it. Cameron is an amazing staff member who met our needs and request to have a late check-out . He's always exceptionally friendly . Great smile, warm, truly accommodating and goes above and beyond the call of duty. I'm a local resident of Orange County and Lido is my favorite getaway spot. When I stopped by at 8am to check if I could pay for the room before my boyfriend arrived at 1pm , Andrew was so helpful and accommodating that he even said the room was ready . I was able to also access the room to drop off some of my things and surprised my boyfriend. Andrew gave us a room with a great view . Corner and 3rd floor it was just too bad it wad overcast and we couldn't enjoy the poolside. Aside from no one had control over mother nature . Cameron and Andrew are great and exceptional assets to your staff and team . We will become regulars here . Thank you Lido House . We will be back on a regular basis.

Miinukset: That the rooftop bar is not open on Monday's

Plussat: A superb overall experience. We will be back. Great setting, excellent restaurant lively bar with excellent cocktails, marvelous restaurant. We could not have been more pleased.

Miinukset: Nothing!

Plussat: We enjoyed the hotel property so much that we ate more meals at the hotel restaurant than we were expecting. It felt more like a resort than just a hotel. It was very relaxing and kid friendly. Hotel staff, specifically restaurant staff was phenomenal! Will be back even though a little pricey. Worth every penny.

Miinukset: Parking fees, price for breakfast. Would have liked free bottles of water in the room every day.

Plussat: The atmosphere and drinks were great. The food NOT so great. I had the salmon which was okay, the broccoli had yellow in it, my mother in law had the fish and chips, the batter was very thick with no flavor and my son had the chicken strips and fries, chicken was over fried. Overall we had a nice stay and the staff was exceptional.

Miinukset: See above

Plussat: The customer service was amazing and it made the whole experience that much better!

Miinukset: Wish it was a bigger balcony and they didn't have laundry area, but those things weren't really a big deal!

Plussat: Front desk and buffet staff was very kind and helpful.

Miinukset: Cleaning staff was pushy trying to clean our room well before check-out. They opened the door and held it open and kept asking questions quite rudely after I said the room was occupied. I wish they had room service at night.

Plussat: Clean and attractive

Miinukset: Nothing

Plussat: Javier is amazing. He’s a great chef and a really good guy.

Miinukset: Parking seemed pricey.

Plussat: The location for me was great. The staff was very accommodating and friendly.

Plussat: Clean room, nice restaurant.

Miinukset: Last minute arrival while traveling. While the hotel is beautiful and very clean, we prefer a location closer to the beach towns.

Miinukset: They added a 50 charge to my credit card.

Miinukset: No extra charges for the price. More cable networks.

Plussat: It was close to the freeways, walking in the surrounding area was an option with proximity of grocery stores. Nice selection of water in the lobby. Security gate parking.

Miinukset: Due to the position of the property the pool area has early sunlight but the afternoon hours are shadowed

Plussat: Location

Miinukset: View

Plussat: I had a fall during my trip of America and broke my wrist the lady on reception noticed my injury and gave me the option of another room which would meet my needs better.which we took.

Miinukset: Nothing.

Plussat: The room was amazing and clean. Nice hot tub in the shower and the bed was super comfy.

Miinukset: Parking was horrible but luckily they have a small gated lot for your car but only one car per room.

Plussat: Staff are great and go out of their way to help and the manager goes above and beyond to make you feel welcome

Plussat: Front desk lady was talking over me when I was asking questions, rude

Miinukset: The picture of my room was way different, bait and switch, pay thinking what to expect and was way different on line. And no refunds . So your stuck or lose hundreds of dollars

Plussat: Everything!

Plussat: The room

Miinukset: The staff

Plussat: The decor was nice, and the hotel is in the best spot at Newport beach.

Miinukset: So, we had to pay for parking, and first we were told that the guest lot was full, then it changed to, our mid size SUV was too big to fit in the lot. So after we go through hell and back for an hour trying to find street parking we get to the room, put our bags down, and I wanted to go check out this guest lot. LOW AND BEHOLD about half the lot is empty, and theres like, 3 SUVS as big or bigger in the lot. I go bring it up to the front desk employee. THEN the story changes to, well, my manager told me to not let anymore SUVs park back there because HES STORING HIS FRIENDS SUVS BACK THERE and apparently having anymore SUVs back there would be "too much". Nice. The managers friends cars come before paying guests. Disabled paying guests to top it off. Got it. I fully intend on sharing this info with four sisters(the hotel company)

Miinukset: front Desk never answers the phone

Plussat: The location right on the beach couldn't be better. The breakfast had some good options, including steel-cut oatmeal. The staff was very friendly.

Miinukset: My tiny room didn't have a window, other than some glass blocks on one wall of the tub and a skylight over the tub. While the room does look like the picture, I assumed (silly me) that there was a window on the wall not shown in the picture. The bathtub/shower and the sink are in the room as shown. The mirror over the sink is to the side and not very helpful when shaving. The room is small. OK size for one person.

Plussat: Not only was the location ideal, but the room was beautiful, clean, and they were so accommodating. I would come back here in a heart beat!

Miinukset: It was hard to find electrical sockets, but not a huge deal at all.

Plussat: Perfect location with a seat at the window for drinks while watching the sunset.

Miinukset: If I have to say something it would be that parking costs but is still better than trying to find it anywhere else.

Plussat: Location. Vibe of the hotel was good.

Miinukset: The fact that there is no self parking. Additionally, not a big fan of the flight crew from Australian Airlines mobbing the lobby of the hotel. I am sure a great corporate account but every day it was difficult to navigate around them and hear.

Plussat: So beautiful and up to date and super modern

Miinukset: I liked everything

Plussat: There was a sound in the room that went off every minute. It was very hard to sleep. We told the staff, but they didn't seem to care. For a 4 star hotel, I woukd expect to at least sleep. Besides that, it was a beautiful hotel. The resteraunt was great

Plussat: Overall good.

Miinukset: Double charged for the stay. The front staff director checked us in. Appliances were so noisy, had to disconnect the fridge to be able to sleep.

Miinukset: The paid valet parking

Miinukset: Mandatory $33+tax Valet parking with no self park option

Plussat: All the employees I encountered were very nice. I liked that lobby had many cubbies for little privacy. The restaurant was very good for breakfast

Miinukset: The fact that valet was only option at $33 per day seemed ridiculous. Had to readjust seat every time. I prefer to park myself. I did not like that there was no top sheet, just flat bottom sheet and duvet cover which made me too hot. Would prefer top sh

Plussat: Lobby smelled great and staff very helpful

Miinukset: It would be great if you could self park for a lower cost.

Plussat: It was clean room was average I've stayed in 2.5-3 star hotels that were about the same nothing special

Miinukset: Staff was a little rude, parking cost $33 per day valet only wil probably never stay in Newport again

Plussat: Fabulous staff, comfy bed.

Miinukset: Could hear planes take off and traffic outside but that's more the location.

Plussat: extremely friendly staff and great location

Plussat: An elegant modern hotel with very large rooms. The pool area was particularly pleasant. Very nice breakfasts. Great location if you are using John Wayne Airport

Miinukset: You have to have a car - nothing is within walking distance. Yet you cannot park for free and you must use valet parking.

Plussat: Really nice place.

Miinukset: No complains.

Plussat: The convenience and accessibility to the Airport. The room was so beautiful. Business center was easy to use

Miinukset: N/A

Miinukset: It’s a nice hotel but just in the short hall I was on there was always a room service tray or trays on the floor for an extended period of time- nobody was to see that. It’s gross— they should be picked up in a more timely manner.

Plussat: Very clean and comfortable!

Plussat: Staff,friendly, exceptionally ,helpful, and friendly Price, reasonable

Plussat: hotel was very close to my work venue and the airport. Free shuttle service was also available.

Miinukset: Even as a member of the Hyatt loyalty program,, the drinking water was not complimentary.

Miinukset: The toilet in the room was very loud, has an explosive sound when flushed, so it wakes up everyone if you were to go while sleeping or napping. In addition, the sound of the the toilets flushing in adjacent rooms could be heard in my room.

Plussat: Black out curtains, mini fridge, mini sofa, quietness, free complimentary parking, and restaurant inside.

Miinukset: Complimentary WiFi could be better.

Plussat: Location

Miinukset: None

Plussat: Hotel was beautiful, my babies loved the airplanes from the balcony. Perfect location between the beach and Disneyland. Super clean. Food at the restaurant was very good, best burger we ate on the whole trip. Staff was pleasant, good bar. We’ll be

Miinukset: Loved everything especially the free parking! It just feels great coming back to the room after a long day and not having to pay for parking. Especially after paying everywhere else all day. Thank you ;)

Plussat: Very clean and comfortable bed. Quiet location, you can’t even hear the airplanes. Soundproof rooms. Pool was heated & staff was welcoming/friendly.

Miinukset: No microwave in room, when flushing toilet it was really loud, & the fridge in room made noise at night.

Plussat: Bed was really comfortable. Parking was free!! Close to the freeway and there is a Benihana restaurant right next door!

Miinukset: Nothing!

Plussat: 1) The front desk allowed me to switch from two doubles to a king plus roll away when we arrived. 2) Despite having to purchase breakfast (I originallly thought it came with the room price of $300 plus tax.....) the restaurant did a very nice job with the meal.

Miinukset: 1)Being charged $33 to self park overnight in a location 1/4 mile away from my room when I could have parked on the street just as close or closer for free. 2) Not being able to get in and out of the parking lot 3) Not knowing the hotel well enough to stay out of the tower at the far end---terrible views

Plussat: Clean

Miinukset: Expensive hidden fees and paid twice on same taxes.

Plussat: Location near the Fashion Island, walking distance to shops & restaurants

Miinukset: The plumbing in the room is very poor, every time when someone using the toilet or shower, the noise is so loud that wakes you up, plus airport is close by which has lots of airplane flyby noises.

Plussat: The stay was great other than the $33 resort fee the $33 parking fee per day and WiFi is not even included add another $15 a day. What’s the point of charging a resort fee when you don’t get anything included! Also, our sheets smelled like mildew and didn’t feel freshly laundered.

Plussat: The pool was nice and the staff was very helpful

Plussat: the breakfast was very good. the activitites in and around the property were great. Pool area great.

Plussat: Was impossible to get them to answer the help line on landline in hotel. Otherwise fine

Miinukset: RUDE STAFF!!!!! Not helpful AT ALL! Stay in Marriotts often, check in staff acted as if my questions were stupid. Tried getting my Bonvoy points and she wouldn’t allow it because i booked through booking. Looked down on me for using a “third” party booking agency.

Plussat: The location is very good,easy access to different attractions and malls, staff helpful and cheerful, breakfast at restaurant very good in terms of variety and quantity.

Miinukset: I didn’t get the twin bed-rooms I booked on arrival, they would only be the next day.

Plussat: Location

Miinukset: Nothing

Plussat: The location for the mall is spot on!

Miinukset: The bathrooms are too small and the individual who designed the shower door should really rethink it. Make it a sliding one and not one that opens into the toilet. Absurd!

Plussat: Perfect location flanking the ocean. A minutes walk to the Fashion Island shopping center which included the amazing "The Lot " cinema and restaurant complex.

Plussat: Close to everything. Restaurants, bars, short drive to shopping and beach.

Plussat: Large room, comfy beds, nice bath products, HIE will now be a new go-to for me. SUPER value.

Plussat: Spanish woman with the bad blonde hair job was the worst person I could ever experience. Just wanted to leave after check in :( but it was too late

Miinukset: Similar to a terrorist attack dealing with the Spanish woman with the bad blonde hair. She was horrible when I checked in, horrible at breakfast and then she knocked on my door like a crazy person. Worst ever, left because of her and I was going to stay for seven nights.

Plussat: Breakfast and they let us borrow chairs and towels to take to the beach

Miinukset: Paying for parking and making a left turn into the hotel parking lot! Sooo dangerous!!!!

Plussat: The accommodation was very spacious and an excellent value for the price. The staff was very helpful and cordial.

Miinukset: Not a thing.

Plussat: Good location. Great breakfast

Miinukset: The hallway smell wet

Plussat: Location

Miinukset: Pool was out of order

Plussat: Great staff, have amazing recommendations for nearby bars, restaurants and activities.

Plussat: Front desk staff was awesome. They were so pleases to tell us the good spots to go.

Miinukset: Small rooms. And beds

Plussat: The restraunts on the road it is situated on are really good

Miinukset: We booked it for the pool and it was out of use the full 4 days we were there.

Plussat: breakfast is good, breakfast room nice and clean , thanks to all hotel personnel,

Miinukset: no bad comments, no complains.

Plussat: Perfect location. Friendly and helpful staff. Large rooms with comfortable beds. Good breakfast. Hope to come back here

Plussat: Dirty ,stained curtains,old ,narrow hallways,no heated pool

Plussat: Has little bit of a small, not sure if the fan needs some filter replacement or because its next to a smoke shop but over all we loved it, perfect location, perfect parking, friendly service and the rooms are clean.

Miinukset: I think there carpet needs some deep cleaning, rooms little more decoration or new paint and arcondition filters replaced. That would make this place absolutely perfect

Plussat: The closeness & restaurant next door.

Miinukset: The nats flying all over inside our room.

Miinukset: Very noisy. Poor sleep as a result. No elevator and very steep stairs. We are 77 and should have been given a ground floor room.

Plussat: Room was spacious, clean, walking distance to the beach, short drive from Newport Pier area, local neighborhood felt safe. Close to restaurants. I booked last minute as a last minute deal type thing that had popped up and it was super easy to do. Rate was exactly as quoted on the site, no charge for parking.

Plussat: Clean room. Quiet at night. Short walk to the beach and Orange county bus stop. Very nice hotel. 3 great restaurants wthin 2 minutes walk.

Plussat: It's so close to the beach! They also let you borrow whatever you need for the beach so it was nice not to pack those things for the trip.

Plussat: Really liked the location. We were taking the Catalina Flyer to Catalina the next morning and this location was relatively close to the Pier where the Flyer was docked. If you were going to the beaches, they had towels, chairs, toys, boogie boards to borrow. The parking was drive up to the door of the room at an angle with plenty of space for cars to get through and get out without any maneuvering. The rooms were clean and comfortable and there was no noise to disturb us overnight. The front desk staff was very friendly and helpful with suggestions of where to eat within walking distance. There were 3 and we all loved staying here!

Plussat: Location, beach equipment rental, friendly staff

Miinukset: Outdated, cleaning staff not very good cleaning rooms,

Plussat: I didn't realize how close to the beach it was located. Very convenient. The availability of beach towels was a very nice perk as well.

Plussat: Across from beach

Miinukset: A little run down

Plussat: The staff was nice and the pools were great and food was delicious

Miinukset: No shuttles anymore was very disappointing was not aware until we arrived Extra charges were added that were supposed to be taken off have had to call many times to fix it Ac didn’t work the first day and was just told it works

Plussat: The grounds are so beautiful. My room was comfortable and my sons and I truly enjoyed our stay

Miinukset: There was nothing that I didn't like

Plussat: it was good

Miinukset: would have been better if my wife and l were not sick.

Plussat: The grounds are gorgeous but honestly the staff was even better! Kind, helpful, and informative. There was literally not a single time of the day or discipline which did not genuinely make our day. Incredible guest service and stellar facilities. Next time we are in Los Angeles, we will go OUT OF OUR WAY to stay at this resort!

Miinukset: I wish the resort fee had been known prior to booking.

Plussat: Top Place good People and super service

Plussat: we chose this hotel as the only reasonably priced accommodation close to the family we were visiting, so didn't make use of swimmingpools, restaurants or gym. However it all looked nice and well looked after, the gardens were beautiful.

Miinukset: We had no view, the ground floor room looked onto a steep , ivyclad slope, which when climbed got us onto the golf course. If I should book this hotel again I would request a room away from the ground floor ( or first floor ,as they call it in the US. Also felt the car parking were excessive,$27.00/day.

Plussat: Staff are very good all around. Location is excellent. Food/drinks are very good. Great swimming pools, giant chess board, etc. Haven't tried the golf course. Rooms and beds large.

Miinukset: Rooms are pretty dated. Nice if bathrooms in Bay area could be updated.

Plussat: The grounds are very scenic.

Plussat: Great pools, staff is very nice. Clean room with awesome patio on the first floor.

Plussat: The facilities in the hotel were good but no more than one would expect from a 4 star hotel.

Miinukset: The additional charge for the hotel - Resort Fee - is not really appropriate given what is available. The self Parking facility is a long walk from the hotel rooms and really to charge 27 dollars a day is not realistic. This parking should be free of charge for hotel Guests

Miinukset: Dislike the fact that we got a room called bay view, yet it was next to a pool with screaming children very misleading. Room was very nice just not worth the money, if I wanted to deal with the noise I would have stayed at a motel 6.

Plussat: The hotel location is close to shopping and restaurants and the beach

Miinukset: The distance from our room to the main parking lot

Plussat: Love the location for beach and pier access. Was upgraded to a balcony room so enjoyed a sunset view. Rooms had coffee maker, microwave and refrigerator and upscale tv. Also had a desk area with chair and another chair for comfort.

Miinukset: Was given a key to an unmade room to had to go back to lobby...received an upgraded room with balcony so was very happy. Streets can be busy and when you walk to the beach you must cross two. A liquor store is right next door, handy but tacky.

Plussat: Clean, modern room, great location, near everything, restaurants, shopping, the beach.

Miinukset: would have liked a little balcony

Plussat: Within walking distance of the beach and grocery store.

Miinukset: .The location was on a busy street. I had my window open as I did not want to use the AC. I could hear traffic most of the night

Plussat: At first we got really bad room, next to garbage container and under the stairs. It smelled bad, and cleaning supplies were left in the bath tub. I really believe that this room should never be rented out. Make sure that you don't get room #14. Then we got another room, which was better. On the positive side, bed sheets and towels were very clean, and most important the location is great! Overall, because of its location, I would recommend it, as long as you don't expect too much from the room.

Plussat: Room was noisy. Next to a leaking noisy ice maker and on the street So had to turn a fan on and shut window to sleep

Plussat: The insides of the rooms were nicely furnished and renovated to seem mostly like hotels on the inside. After asking a couple different ways after my first worried night on the first floor, the staff "upgraded" me upstairs (I had to pay the difference and wait a few hours for it to be ready but that did not affect my plans personally, probably could have affected others trying to sightsee), but at least they were eventually accommodating, which I appreciate. The upstairs room even had a jacuzzi in it! So they have made some progress toward being a hotel, but still have a little work to do - the fence/gate I mention in my suggestions being the highest one. They also had free (K-cup, but somehow delicious) coffee in the lobby, which was super useful since I was having to work from the hotel (the desk setup was taller and better in room 4 than room 7). While not always immediately there, the staff were all nice.

Miinukset: They falsely advertise themselves as a hotel when really they are a motel with doors directly to the outside, just with hotel-like renovations inside the rooms themselves. The reason this distinction is critical is for safety and the feeling of safety for solo travelers, esp. female. I've had bad experiences in motels (someone broke the window in the room next to mine in the middle of the night) so I purposefully don't book motels for my own sense of safety. Also there is a liquor store next door that has a bunch of people outside of it making noise until past 2am, which does not help with feeling safe, especially when the first floor rooms have doors directly accessible from the street (I would add a door, or at the very least, a locked gate next to room 4, as it is about two steps off of the sidewalk). This vibe was very surprising for what I thought Newport Beach would be like, I was expecting a small boutique hotel and got a partially renovated motel. Also they told me I couldn't do laundry, but there were a couple people throughout sitting on this sort of ratty couch outside during the day clearly doing laundry. If it was a service for homeless people in the area, I am actually all for it, just a heads up to people that might be off-putting. (Maybe you could offer them a room to stay in while they do that..?) The staff was also often not there when I came, though they'd usually show up within a couple minutes.

Plussat: Location and price

Plussat: The location of the location was excellent the room was perfect the balcony was a bonus representing

Miinukset: Officials also made it seem as if he was a developer developed by one of the most respected names in real estate Donald

Plussat: It was close to the beach, a block and a half or so. Room was okay, was clean.

Miinukset: Room was INCREDIBLY noisy. Busy street on both sides and no double-paning. Cars were maybe 10 feet from my window, so opening the window was impossible, and the AC sounded like a tractor running in the room. It was impossible to sleep. Never again!

Plussat: Good location.

Plussat: Location is good near the beach and some good restaurants

Miinukset: small noisy room with no ambience

Plussat: Loved everything! Great room & so close to the beach! Plus the complimentary bike use was awesome!!!

Miinukset: We had to leave!!!!

Plussat: Friendly staff, location and the beach is just across the road, excellent sunsets!

Plussat: How nice the staff was when we were checking in and how comfortable the bed was! The location is great and very close to the ocean and places to eat! The rooms just have a cozy feel to them and also the balcony was pretty cool!

Plussat: Very accommodating staff and great breakfast, wonderful proximity to the beach plus FREE chairs, umbrellas and beach toys!

Miinukset: Everything was good minus the parking was all for compact cars on the actual hotel lot. They do have an overflow lot across the street.

Plussat: I like the free breakfast.

Miinukset: I think for how much we paid I expected more. I could here the people walking on top floor of us all night. Right next to a busy street could hear cars all night. For some reason I thought we were on a private street from the look of the map.

Plussat: The bed couldn’t of been more comfortable Spaghetti Bender restaurant next-door was wonderful

Plussat: The front desk staff was very kind and helpful. The location was great!

Miinukset: The price was a little high

Plussat: I love that it's a 3 minute walking distance to the beach and that they provided a complimentary breakfast

Miinukset: It's an old building, but they're doing their best with the upkeep. Our toilet in 303 didn't stop making noises and there were big holes in the carpet. Nothing major though, still enjoyed my stay.

Plussat: Great location, just a short walk to the beach. Staff was great, hotel was clean, pool was a plus also.

Miinukset: only thing I didn't like was the eggs in the breakfast bar, would like real eggs instead of the fake powdered eggs.

Plussat: Friendly staff, accommodating . Had issue with safe, staff came right away , Great walking distance from beach

Miinukset: Ac not so great, musty humid feel in room. Plan b we opened the windows, great weather in Ca

Plussat: Good breakfast. Very nice staff.

Plussat: The old town. Very charming and surprisingly a worthwhile stop on our way to Lugo.

Miinukset: The receptionist. Was very snobby so we just went to the tourist office to get suggestions.

Plussat: Great customer service and location

Miinukset: The bed was a little like a skate park. (meaning there were ups and downs- one side felt like sleeping in a valley...)

Plussat: It was close to the beach.

Miinukset: Floors and remotes were sticky. Headboards and rugs were filthy. Walls were dinged up. No screen on one window. Noisy as all get out. (Advertised as soundproof rooms.) You could hear everyone coming and going. Used bath towels to clean the floor.

Plussat: Perfect location. Courteous, helpful, and friendly staff.

Miinukset: No complaints.

Plussat: Location and friendly staff.

Miinukset: Rooms are dated, needs remodeling and upgrades.

Plussat: The bed was excellent. I have back issues and sometimes struggle with hotel beds.

Miinukset: I would have appreciated more information about the parking procedures before we arrived. It was our first visit, and we were unaware of what to do or where to go. We were late for a family wedding reception and didn't need the added anxiety. .

Plussat: Its a perfect location with entertaining amenities outside your door, including pet friendly and valet parking.

Miinukset: The furniture was a little beat up but it all cosmetics.

Plussat: Closeness to beach, Balboa Island, restaurants.

Miinukset: Cockroaches from bathroom grate through bed area. No room for luggage or comfortable sitting chair inside room.

Plussat: Location

Miinukset: Breakfast

Plussat: Great location

Plussat: Location is close to our venue

Miinukset: The floors in the room are dirty in the continental breakfast was not impressive

Plussat: location was great and staff excellent!

Miinukset: Bathroom plaster was flaking off. 1980 jetted tub that does not look like it work but would be a fool to try given the appearance. Heavy dust on vents.

Plussat: The location of the Inn is great, right in the centre of Balboa. The inn itself seemed charming but we unfortunately had a terrible experience here.

Miinukset: Having arrived at the hotel with three rooms booked, confirmed and prepaid, we were informed the hotel was sold out, that we should have been notified of the cancelled booking and nothing could be done. The staff made no attempt to relocate us, offer us any kind of compensation and in fact were rude and condescending. A frustrating and disappointing experience all around.

Plussat: Breakfast -Poor Location OK for what we needed to do but not great

Miinukset: Poorly furnished - Shabby

Plussat: Clean, comfortable. Decent night's sleep.

Miinukset: Minimal breakfast. No dishes in kitchenette. $850 fine if you trip the smoke alarm when cooking.

Plussat: The bed was comfortable

Miinukset: There was someone trying to get into my room. It was so loud in the hallways and my wake up call was almost 10min late

Plussat: Price

Miinukset: Phone didn't work.. needs some updating

Plussat: Close to airport

Miinukset: Beds. Bugs.. Broken fixtures. TV didn't work. Bad smell

Plussat: Location and room was nice size

Miinukset: Phone wasn’t working , door handle broke

Plussat: Run down hallways, elevators and it was loud through walls. Book elsewhere

Miinukset: The smell of cooking in the hallways and a dirty pot

Plussat: It looks beautiful, nice floor plan, pretty roomy, spacious.

Miinukset: So far none at all.

Plussat: Felt welcomed as soon as I walked into the registration desk.

Miinukset: Common trash containers full. Only 1 wash cloth in my bathroom.

Plussat: good location

Miinukset: Unpacked after late night arrival we found that the toilet was not functioning. We packed our bags and moved to another room 9(without assistance) and settled in an then found that the bathroom did not have supplies, such as towels, soap, and shampoo. When we checked out, there was no one at the front desk and the breakfast bar was out of most of the supplies. There were were no lights on at the front desk, this was 7:00 AM. I later contacted Extended Stay America via a extensive survey asking them to contact me, with no results.

Plussat: Kitchen

Miinukset: There was power outage for 5 hrs and there was no back up lighting.

Plussat: It was clean and easy to find parking on a Sunday.

Miinukset: Thought the breakfast they advertise was misleading. Coffee was good, but the individually wrapped breakfast bar & muffin was all that there was. Basically take what you get back to your room.