Palm Coast hotellia

Plussat: Location

Miinukset: Very slow water flow. Very difficult to take showers, maybe it's because we stayed on the 5th floor. AC is very loud, wakes your up in the night all the time. I went to the pool at 7:45am. I got out of the building to the pool area, and there is a fence with the gate to enter the pool. The gate was locked. I figured it was too early. When I tried to re-enter the building the card-swipe key did not work. I was stuck in that very small area between building and the pool. The only option I had is to climb over the fence. Good thing I had my cell phone on me, and I googled the phone number for the reception and called them. Sure enough no one answered. I waited for some time and called again. John answered, I explained to him what happened, he came and opened the door from the inside. He did not even apologize. I asked him what would've happened if I did not have my cell phone, on what he answered that he would let the management know. Horrible customer service.

Plussat: Location/ Staff

Miinukset: Not really

Plussat: Concept and size of room.

Miinukset: Swarm of bees outside and they couldn't do anything about it. Also jets in master bath jacuzzi do not work. Disappointed.

Plussat: Location was nice and quiet and relaxing. The kids loved the back patio. I loved the master bedroom bed, very comfortable. We had a great family experience

Miinukset: The toilet overflowed twice so maybe there is a slight issue w the plumbing.

Miinukset: the dryer was broken, lack of service for the price.

Plussat: Not much

Miinukset: Got to room and water all in the hall Back to checkin to get another room

Plussat: Location

Miinukset: It was not clean

Plussat: These are condo units and are accordingly very livable for a longer stay, like a week or more.

Miinukset: A bit dated and worn but not a big deal.

Plussat: Clean and pretty. The room was spacious, the beds comfortable and the decor pleasant. Plenty of amenities such as pool, putt putt golf, tennis, game room ect.

Miinukset: Brocken items such as cupboard doors and jetted tub. Not a monorail issue, just in poor condition. Not close to businesses, stores, restaurants or theme parks. 15 minutes to nearest beach by car 1,1/2-2 hours to major theme parks. Traffic not an issue

Plussat: Quiet setting

Miinukset: no

Plussat: Staff was very friendly and attentive. Very nice hotel

Plussat: I was able to park my truck/trailer combo - a Dodge 6500 with a 40' trailer (about 5' shorter than your average semi) without too much difficulty in the back parking area. If you are towing a trailer, and they aren't too full up, this is a good place to stop. It's convenient to I-95, and there are numerous restaurants to either go to, or take delivery from. The breakfast buffet was good, with the notable exception of the eggs, which I suspect were from the same batch of powdered eggs Hawkeye refused to eat in season 2 of MASH.

Miinukset: The eggs at breakfast were older than the carpeting in the hotel. That's about my only complaint

Plussat: No refrigerator in the room we called down to get extra ice bucket to keep baby milk cold was told we can one have one the break fest was go by 8am the girl couldn't keep up with allthe guest and emplemployees eating at the same time and to top it off bed was hard as a rock.

Plussat: The resort was wonderful with many amenities and activities. There is a lot to do outside as far as the beach, pool, bike riding and golf. The rooms are spacious with everything you need for a quick trip or an extended vacation.

Miinukset: The service was lacking especially at the pool bar and cafe. The servers were very slow and over worked. There didn’t seem to be enough staff to take care of all of the guests. The pools also were not well attended to. Kids were playing in the adult only pool and there was debris all in the pools. The tv’s in the rooms are outdated and with no option for purchasing programming. Also the antennae and directv kept going out. Overall the service was slow at all of the restaurants which is ok if you’re just relaxing but with kids, it’s another story.

Plussat: Nice size room, comfy bed, nice bathroom, friendly staff.

Miinukset: Everything was fine.

Plussat: No complaints, everything was as expected for the price.

Plussat: It was ckeab,

Miinukset: I could not connect with the Wi Fi. When I called they treated me on the phone like I was an idiot because I could not connect. Finally, they told me that if I brought my computer down to the lobby they could get me on the Wi Fi and I could take it back to my room. When I went to the lobby, they told me the Wi Fi wasn't working in the room, but that I could log on in the area where breakfast was being served. They misled me and treated me like I was stupid, when the Wi Fi wasn't working. They should have just told me that it was out. In the past, we have always stayed at Hampton Inn when we travelled, but we will never stay at one again. Besides being treated like a foo, the food at this Hampton was very poor.

Miinukset: Room 110 could not sleep to much noise from front desk. Requested and moved to a new room and the staff knows that that room you can hear the noise. Why do they rent it out????

Plussat: most staff were helpful and friendly

Miinukset: mouldy smell in room and in tap water carpets and hard floor were not as clean as I would like

Plussat: We stayed here for 5 days when the power was out at our house due to hurricane Irma. The staff went above and beyond to make us feel comfortable and to make sure we had what we needed. We had our boxer with us and they accept pets. A lot of people had pets and there is a nice place out back where the pets can "go" and it is well kept. I also work from home and rely on the internet for connectivity, so I was concerned since most hotel internet access is worthless. The access was excellent and allowed me to work well at a small desk in the room. The rooms are nice and the staff kept them clean. The mini-fridge in each room also helped it be more like home and the free breakfast of eggs, sausage, cereal and belgian waffles was great.

Miinukset: Nothing to dislike really other than the breakfast area could have been a bit bigger.

Plussat: The hotel was right off the highway, but secluded enough that there was no highway noise. Continental breakfast in the morning was fresh and great too! Staff was friendly and helpful! Would stay again.

Miinukset: The pillows could be better.

Plussat: The staff was very professional and friendly. The room was clean and comfortable. Not noisy. A family, respectful place.

Plussat: The best thing about this hotel was the location.

Miinukset: The walls are paper thin and we heard EVERYTHING around our room. Had to stay up late at night with whoever was up late at night and woke up early in the morning with whoever woke up early. We had our 'Do Not Disturb' sign on the door, but several times we had to ask the housekeeping staff to have their 'discussions' in another area so that we could get some sleep. Every 3rd time we used our room keys they did not work. We will NEVER stay here again. Extremely poor value for what we paid for these accommodations.. We travel to Palm Coast occasionally, but this was the first (and last) time we stayed here. There's a LOT of work to be done at this hotel.

Plussat: The thing I liked best was I only had to stay one night!

Miinukset: Mildew smell in room. 4/5 other people having the same issue at the time I was. They changed our room but it was no better. The lady at the desk was arguing with me telling me they were painting on that floor and that was the smell While this might have been true if the hallway it was absolutely not try of the Petrie dish room we slept in. Check in was excruciatingly long. Hallways were disgusting.

Plussat: Friendly staff Nice and clean

Plussat: The staff were friendly and helpful.

Miinukset: The first floor smelled musty and damp. The entire place feels dated. I needed a cheap hotel room for a night, and that's exactly what I got.

Plussat: The hotel overall is clean. Have stayed in much more expensive hotels that weren't as nice as this one! The only complaint I had was the bed was really hard and the people next to us were having a party all night long.

Miinukset: Bed was hard

Miinukset: Older Noises at night. Stayed on a Monday night and heard slamming doors and noise out back most of the night

Plussat: Clean

Miinukset: No pool, dining, or work out area. Everything else was great.

Plussat: I like the staff the amenities the continental breakfast and the ability of the staff to accommodate my needs.

Miinukset: I had an upgrade sweet I like the new floors, but the couch and the love seat and the Ottoman all need to be upgraded to go with your style make it a bit more cozy. Add a little bit more light in the business area and accommodating with pen pencil and paper. Add to the sweets a set of plates and silverware and glassware... You're there make the final move for those staying in the suite , have the newspaper USA Today provide you a discounted rate based on your needs or a minimum. Have your front desk staff or think about adding Limited alcoholic beverages for sale along with snacks that way I'll never have to leave thank you.

Plussat: It is a fine little hotel. It was exactly where I need to be. It was clean and spacious. The front desk people were personable and helpful. I didn't use any special features, just stayed one night and gone.

Miinukset: Should remember that I don't want ground floor rooms

Plussat: I always stay here when visiting friends. Staff is wonderful, and it is a great price and location.

Miinukset: I agree with the other reviews that the air conditioning system needs updating. It can feel more sticky and humid inside than it should be. .

Plussat: The location is convenient.

Miinukset: It was noisy all night long--with doors banging throughout the early morning hours (3:00 a.m.) The coffee is subpar and tasteless. The breakfast food is always taken before you can get any. There is no refrigerator.

Plussat: Breakfast good

Miinukset: 2nd floor of hotel has serious black mold issues, you can see it and you can smell it as soon as you get off elevator on 2nd floor

Plussat: Bed was comfortable Room was clean Not too long of a drive to the beach I was frequenting(Flagler Beach, 15-20 minutes away)

Miinukset: Breakfast was not great, although hotel was busy, but pop-tarts? Air conditioner could not keep room cool

Plussat: I liked how comfortable the beds were and the room was fairly clean

Miinukset: It was extremely noisy all night couldn't get much sleep and being pregnant I was not happy. If like to give it another shot to stay but I'm not sure.

Miinukset: Ice Machine on first floor had no ice. Went to 3rd floor to get ice. Vending Machine on 1st floor. Took my quarters but did not go down in machine to place order for soda. Then put dollar bill in and clicked on soda but did not dispense and did not refund my money again. Went to front desk and attendant gave me the $2.00 back.

Plussat: It was in the center of everything

Miinukset: All the common areas were dirty ,all the carpets were stained and looked as they haven't been vacuumed all week . Cigarette butts all over the front of the hotel .

Plussat: Breakfast , Dog friendly

Miinukset: Although our reservation was made well in advance, after smoke smelling of burning plastic billowed from our air conditioner we were put on the third floor in a smoking room. It was like sleeping in an ashtray! Disgusting, dirty, extremely smelly and worst of all, when traveling, unrestful. The attitude of the manager was of too bad for you, call my boss on Monday. Bad situation, handled poorly.

Plussat: Honestly, nothing. Maybe that is was close to the highway.

Miinukset: Shady characters loitering outside, room that smelled like pet urine, a box of faucet parts on the sink, hairs everywhere... checked out approximately 6 minutes after I checked in. And it was only that long because I didn’t feel safe walking back the one way to the lobby. Absolutely disgusting and seemingly unsafe. Pass on this one.