Palm Coast hotellia

Plussat: i felt very comfortable and safe,

Miinukset: some noisy customers.

Miinukset: Good value. Nice place and breakfast was great.

Plussat: Breakfast was fine, I didn't know it wasn't included until we got here, I was never asked to include that as an option.

Miinukset: N/A

Plussat: Cleanliness, comfortable beds, pool area

Miinukset: I thought Hilton was a pet free facility. We heard dogs barking into the night. Met people walking dogs in hallways.

Plussat: Service

Miinukset: Nothing

Plussat: Staff was very professional

Miinukset: Yes there was a horrible smell in hallway. The bathroom was very small ie tub the pea green room color was depressing hard carpet and beds I'm differently not coming will surely pay the difference next time for Hampton inn

Plussat: front desk people are AWESOME and always help in any way. Good with directions too. All people were helpful but John was exceptional.

Miinukset: less expensive meals.

Miinukset: Check in did not provide WiFi password nor explanation of restaurant that existed.

Miinukset: Mold all over the shower, no mattress pad on the bed, had to wear shoes on the carpet because our feet were turning black... hair on toilet and on sink vanity... just an overall bad experience

Plussat: Room was decent sized, clean and stocked appropriately

Miinukset: Breakfast was not included which seems very sub-standard for a hotel like this, short staffed-they were unable to bring anything up to the room.

Plussat: Comfortable room and beds

Miinukset: We travel along this route twice a year and always stay at this hotel. I call the property directly to book the room. We need a king sized bed and that is what my confirmation #3151744560 says. This year we arrived, went to the room and found two queens. I returned to the front desk where a young lady was not at all helpful. She looked and said they were fully booked. I explained we were repeat customers and showed her my confirmation. She said she was sorry but there was nothing she could do. I asked to speak to the manager. She said the manager was not there but would be in the morning. In the morning, about 8:30 I went to the desk and a young man said the manager would be in shortly. By nine he was not there. I told the desk clerk I had to leave but I would like the manager to call me. I checked that the correct phone number was in the file. It was. He never called. I'm extremely disappointed in the management of the hotel. I wonder if something has changed in the last year with the management. I can understand mistakes, but the person on duty at night did not try hard at all to fix my problem, and the fact the manager never called makes me consider finding another hotel for our twice annually trips south.

Plussat: Really liked the location. Beach was near by and miniature golf was great. Swimming pool is decent. Food was very good. Rooms were huge.

Miinukset: Parking signs are not great. Lazy river was not working. Room was not ready on time. Perhaps lack of staff.

Plussat: The one bedroom suite was large, very clean, great views and the bed was super comfy. The location is awesome and all of Palm Coast is so pretty with plenty of places to shop nearby including an outlet mall.

Miinukset: The lazy river was closed and Loggerhead food and service was awful.

Plussat: Genuine place and wonderful location, worthy the value.

Miinukset: Room was not first line to the cost

Plussat: The resort was wonderful with many amenities and activities. There is a lot to do outside as far as the beach, pool, bike riding and golf. The rooms are spacious with everything you need for a quick trip or an extended vacation.

Miinukset: The service was lacking especially at the pool bar and cafe. The servers were very slow and over worked. There didn’t seem to be enough staff to take care of all of the guests. The pools also were not well attended to. Kids were playing in the adult only pool and there was debris all in the pools. The tv’s in the rooms are outdated and with no option for purchasing programming. Also the antennae and directv kept going out. Overall the service was slow at all of the restaurants which is ok if you’re just relaxing but with kids, it’s another story.

Plussat: The property is beautifully situated on the ocean.

Miinukset: The pictures were deceiving. Our room although it was clean we were on the second floor near a trash Shute and it smelled disgusting. The lazy river was green and non functioning.

Plussat: Erittäin hieno hotelli

Miinukset: Oltiin kolme yötä ja kertakaan ei siivottu huonetta . Siivoisime lopulta ite

Plussat: Room was quiet, nice view.

Miinukset: Lazy River was fake. It is a small pool shaped like a lazy river. Husband and kids were disappointed immediately. The walk from the villas to the pool was a tough one and not too safe for kids running ahead of me.

Plussat: The Villa had lots of room and the grounds and pool area are lovely

Miinukset: The mattress wasn't very comfortable.

Plussat: Very spacious and clean. Staff were extremely friendly and helpful. Room overlooked the pool which was very nice.

Miinukset: Very very dated. Everything needs modernising in the rooms. The appliances in the kitchen were a yellowy brown colour, NOT white. Kitchen cupboards were the same.

Plussat: Well appointed and great value

Miinukset: Not much to complain about here

Plussat: Very clean unit

Plussat: Great holiday resort, we only visited for one night but will return to spend more time! They also are eco friendly which for us is a huge bonus

Plussat: Convenient.. quiet. Excellent staff. Comfortable.

Miinukset: It was VERY dated.. was there 10 yrs ago and the curtains, colors were still the same. Needs updating but comfortable and clean. Staff were excellent. And... get rid of the postage stamp tvs and upgrade as well. All good accommodations have 55” or larger at least in the living room.

Plussat: We found this place last minute while moving locations. The price was great for the beauty of the resort. The pool was a big hit for our family. We definitely plan to come back to Legacy.

Plussat: Staff was excellent.

Plussat: Very clean rooms.

Miinukset: No cafe or bar.

Plussat: Location

Miinukset: Beds seemed small (queen)

Plussat: Staff, location. Nice place.

Plussat: The bed was very comfortable. The check-in clerk, Brandon, was especially helpful.!

Miinukset: There was considerable road noise due to it's location near I-95. Ice machine on our floor was out of order so we had to travel to another floor to get ice!

Plussat: Check in

Miinukset: Breakfast staff were rude and did not resolve problem of moldy water pitcher.

Plussat: The staff was great and the location was perfect

Plussat: Clean and comfortable room. Friendly staff.

Miinukset: Nope

Plussat: Clean & staff was very nice & helpful.

Miinukset: Great experience

Plussat: Friendliness of the staff definitely some southern hospitality here!!!

Miinukset: N/A

Plussat: It was all amazing!!! I went there, to ask my woman to marry Me!!!!

Miinukset: All was good!!!

Plussat: The location. Friendly staff. Nice room setups

Miinukset: I travel often and was disappointed to have a reaction suspected to be due to cleanliness or mold.

Plussat: Location and nice breakfast options

Miinukset: Nothing in particular.

Plussat: Customer service

Plussat: Toilet seat missing one of two bolts making it unusable. Took an hour to have fixed. How did that escape room preparation?

Miinukset: Loud fan of heat/cool unit and failure of unit to remove humidity from air.

Plussat: Location

Miinukset: I stayed three nights...they did not make up the room every day. Breakfast was cheaply done.

Plussat: The breakfast

Miinukset: The rudeness of the Male staff when I checked in.

Plussat: Good location. Quite. Breakfast was excellent.

Miinukset: We found another guest's socks by the bed. Which should have been found when the room was cleaned.

Plussat: Recently remodeled Hotel including rooms and ground floor common areas.

Miinukset: The bed was to soft for my aging back.

Plussat: The hotel was great in all ways except the comfort of the bed. It was hard and made us sore from sleeping in it for 2 nights.

Miinukset: The bed was uncomfortable.

Plussat: Easy to access quick shops close by, the hotel lobby halls and room were clean

Miinukset: Room staff did not clean the room after our first night, only left clean towels. Did not make the bed or leave more shampoos and lotion

Plussat: Cleanliness

Plussat: suite layout, great breakfast!

Miinukset: the last Hampton suite we stayed in had a smart TV. We were able to watch netflix. Regular TV is hopeless

Plussat: ALL

Miinukset: NONE

Plussat: The staff

Miinukset: No USB post for charging

Plussat: Breakfast

Miinukset: Very hard to find - signage is almost non-existant. We spent 20 minutes finding the hotel after coming off of I-95 and tired.

Plussat: Great place to spend the night when traveling on I-95. Very nice location on a shady cul-de-sac. Staff was friendly and hard-working. The hotel was very clean and well maintained.

Plussat: I stayed in this hotel almost 5 years ago and some of the same staff was still there on this stay. They're doing something right if they have retention like that.

Plussat: Location.

Miinukset: The breakfast choices were few and the coffee could be better.

Plussat: Location

Miinukset: The bathroom set up is bad. It is very disturbing to other guests just to use the restroom.

Plussat: The breakfast was great and had many options. Also it was very pet friendly with a nice area designated for them. Also the location of the place is awesome everything is like with in walking distance and great place to walk your dog around.

Miinukset: I don’t think there is anything that was bad.

Plussat: Good price for room and breakfast

Miinukset: The entire floor in the room including the bathroom was dirty as our feet were dark just from walking around the room

Plussat: IT was ok for the overnight stay we needed. room was clean

Miinukset: the hotel seemed a bit hidden off the road not as easy to be seen for someone coming on and off the highway

Plussat: Close to restaurants and beach

Miinukset: Lumpy mattress....poor breakfast...small tv... motel is showing its age

Plussat: Ok value. Clean

Miinukset: Breakfast was rushed. Not enough tables and food was not good

Plussat: Friendly clean hotel great price

Miinukset: No complaints

Plussat: - the breakfast was amazing and on point. - comfortable bed - small yet mighty microwave - quiet

Miinukset: - the initial bathroom smell was kinda weird, almost metallic. - the fan in the bathroom was quite loud and annoying.

Miinukset: cleaning staff overlooked my room one day and on check out I was at breakfast and the cleaning staff thought I left and starting pulling room apart to clean while I was in breakfast room. Stripped bed etc, left room door open.

Plussat: Location, price and room setup.

Miinukset: The comfort level of the sheets from one bed to another where very different. Since it’s only me staying in a queen size bedroom with two queens.don’tI disturb the second bed.

Plussat: Close to the vent we attended

Miinukset: There was mold in the shower , the room had a lot of construction dust, and air didn’t cool room down properly . Very loud and walls are extremely thin. I have pictures of mold as well

Plussat:  

Plussat: It was very good.

Plussat: We enjoyed the breakfast, and the convenience of being close to 95.

Miinukset: What I noticed is the bathroom was dirty. The corners and baseboards. Bathtub was not cleaned and mirror had something all over it. The door did not shut tight! But it did lock but could see light all around it.

Plussat: This hotel is so mold infested we could not even breathe. My son got sick due to it. The first night there they couldn’t give me a key to my room so they told me if I have to go in the room I would have to go get someone from the front desk. The only person who tried to accommodate us was the guy who works overnight but the other room he gave smelled like mold too. One of the staff told me they had a flood which caused the mold. The manager is a useless waste of skin. I spent most of my time away from the hotel only was there for sleep. Worst hotel ever .

Miinukset: Mold and manager

Plussat: The price was good

Miinukset: The room had a very strange odor

Plussat: The staff was friendly and the hotel was clean and affordable. It also was very near to the place where we attended our event.

Plussat: Location and nice curb appeal.

Miinukset: We were on 2nd floor and could hear all the noise above us. Toilet rocked and floors needed cleaning and vacuuming. On last day, they started to pick up breakfast early and couldn't find ccx a fork or napkin.

Plussat: I will not think twice about staying here again. Very satisfied! Super friendly staff.

Miinukset: The walls seemed a bit thin relating to noise, but tolerable.

Plussat: Very clean lobby, Hal’s and rooms. Staff was very accommodating and friendly. Nice place to stay.

Miinukset: Was a little hard to find at night time. It’s off the beaten , back behind the Home Depot. Signage not the greatest.

Plussat: The hotel on a whole was great. It was perfect location for the lacrosse tournament we were attending. Rooms were roomy & clean. The employees were friendly & helpful. The continental breakfast was okay.

Miinukset: The continental breakfast. We had early games on Sunday & there wasn't any healthy options that we could just grab & eat or take with us & eat. There were lots of pastries & pop-tarts & cereal. We were hoping for some healthier options even just fruit that we could take with us like bananas, oranges or apples. The only other thing was the bathroom could have been cleaned better. There was hair & dirt in the corner by the toilet.

Plussat: Very clean, updated, quiet

Miinukset: The pool was small

Miinukset: breakfast was limited

Plussat: I enjoyed the quiet nights and the large, handicapped room.

Miinukset: It was older and in need of some cosmetic repairs, but it was clean and comfortable.

Plussat: Comfy bed

Miinukset: Nothing

Miinukset: Did not like the bed and pillows they were very uncomfortable the breakfast not much to choose from

Plussat: Lean

Miinukset: No

Plussat: It was cheap and nice. Great Breakfast also.

Miinukset: No

Plussat: Clean and fast check in and out

Miinukset: Bed was a little too soft

Plussat: The staff was wonderful they went above and beyond, especially Dasiy.

Miinukset: There was not anything that we didn't like!!!

Plussat: The location was excellent right off I-95 and with a lot of restaurants near by.

Miinukset: The pillows smelt horrible. They added a bunch of fees that were not told about before hand. On top of they didn’t meet our request of the first floor when we were traveling with a dog. The breakfast was horrible it tasted disgusting because the bagels were stale and the coffee didn’t taste anything like Folgers as they claimed that’s what it was.

Plussat: Hospitality

Miinukset: No

Plussat: Convenient, large and roomy. Breakfast had large selection

Miinukset: Bathroom was clean but could use some updating

Plussat: Friendly staff, efficient check in, decent breakfast, cleanliness.

Miinukset: Nope

Plussat: This place would get a much lower score, however, the staff was very friendly and helpful. The common areas and the rooms were fairly clean, however, the location is so dated there is mold everywhere. Bleach stains all over the carpet.

Miinukset: Broken curtain, no hot water, safety concerns

Plussat: Not enough staff-there were kids sports teams at hotel- you knew they were coming- have more than one person doing breakfast. Ran out of items many times. Ran out of French Vanilla milk for coffee Monday morning. Even little things like the bagels were not cut properly so half was so thin it broke while the other half was so thick it wouldn’t fit in the toaster. Omelets were over cooked and dry. My room had no lightbulb in the desk lamp and the front desk person could not find one. She was the only person who around and couldn’t go looking for one. I don’t blame her-she was nice-but how do you have a full occupancy with only one person on duty. I could not do my work properly because it was too dark. The toilet seat was wobbly. The hotel is in need of renovation. Had to keep curtain closed because windows were cloudy and dirty and I didn’t want to look at it. Card with TV channel list was inaccurate. Needs to be updated.

Miinukset: See above

Plussat: Desk person was nice.

Miinukset: The keys to our room never worked so security I feel is an issue . The carpets were filthy in the hallway and in the room there was a very strong odor of some kind of deodorizer covering a iron smell in the bathroom

Miinukset: Could not find the parking lot

Plussat: The decor was very current and new looking. The bed was very comfortable. The carpet was very clean. Nice breakfast bar. For the price, it was definitely a good deal.

Plussat: Clean

Miinukset: Breakfast bar

Plussat: Nothing! my stay was ruined due to being charged double took 3 weeks to get refund.

Miinukset: Management sucks!!!!

Miinukset: No hot water on one of the days. Room was not cleaned two of the three nights.

Plussat: Nothing

Miinukset: The smell was very unpleasant. Smelt like they sprayed Raid everywhere. Hard to get room door open and could not put the security lock on.

Plussat: Location and size of room

Miinukset: Coffee pot had a crack and leak everywhere toilet was dirt room smelled musty

Plussat: Cheap, descent rooms, good tv and friendly staff.

Miinukset: Rooms smelled bad due to mildew and/or due to strong odor spray. Probably should not have carpet in Florida with outdoor entrances.

Miinukset: Room was very dirty on the floors, especially behind the beds. When we got in we hit a few spider webs, we found a couple of live cockroaches including one in the bed. Breakfast was poor with no fruits at all. The room was smelling mold and they didn't have any available to replace. terrible experience, we will never come back.

Plussat: Location for the area

Miinukset: Not as nice as the places I normally stay at. Not Econo Lodges fault.

Plussat: Friendly staff, good location

Miinukset: Need major update.

Miinukset: Yes, I checked out after the first night. The hotel is not that clean. It had spiders on the walls and a big stuck to the carpet. Our room was right over all the street traffic. Our neighbors door squeaked so bad it kept us up at night.

Plussat: Nothing at all the room and lobby had a foul odor the room was not clean and beds was hard a very uncomfortable

Miinukset: everything

Plussat: The front desk staff was very nice.

Miinukset: hair all over the bathroom floor. I know it was only 2 or 3 stars but for location I didn’t know it would be that bad. The sink/drain area needs to at least be replaced. Would be fine if I had only paid around $--- but for $--- (with taxes) redicul

Plussat: I'm on the hotel business and this property is clean and well maintained.

Miinukset: Small pillows (and I do mean small). Minor problems all things considered.

Miinukset: ROACHES, MOLD.

Plussat: Basic value motel with no major problems but definitely in need of an overall touch-up.

Miinukset: Room had worn smell with lots of small defects like stains on walls, bedding etc. At night you could see through the entire door frame which allowed light and cold air to enter the room. When the AC compressor kicked on it would emit a huge rattling sound from something inside the ac unit.

Plussat: I liked nothing .

Miinukset: In my first room, I pulled back the sheets and it was never changed from the last guest. Hairs everywhere. There was a plastic bag covering the smoke detector.. I was given another room. It seemed cleaned, until I saw the bathroom floor. It was filthy. Had an appearance of mud tracks.