Palmdale hotellia

Plussat: Their pet policy is great and they do not charge extra. Staff was very friendly and the rooms were very spacious and the kitchenette is very well stocked.

Plussat: It was perfect

Miinukset: Nothing, since It was perfect

Plussat: Clean and modern

Miinukset: Expensive for a hotel in the middle of nowhere

Plussat: Everything , very clean rooms . Feel like home

Plussat: Everything was on point; From the room , to the amenities, to the breakfast. I will definitely book here again !

Plussat: It was very clean. Had everything I needed and moderb. Would definitely recommend to friends. Thank you

Miinukset: Nope!!

Plussat: This was the best hotel I have ever stayed in. Staff went above and beyond to make sure that we had everything we needed. She is a valuable part of your team and I want to make sure she is recognized for it. Highly recommend The Element. 10/10

Miinukset: None

Plussat: The room was spacious and clean

Plussat: The rooms were well designed. Had full, heavy door on the bathroom. Had a kitchenette stocked with tableware. Had a nice shower.

Plussat: It is very environmentally friendly. They have 2 Tesla charging stations. The breakfast setup is refreshingly different.

Miinukset: No

Plussat: It was clean, beds are very comfortable, staff was nice & friendly, & good breakfast, & no charge for our dog. A large room, And close to shopping!! Walking distance!! Will book again!! AAAA rating!!

Miinukset: Maybe a couple more trash can outside of building.

Plussat: The staff were very friendly, the hotel was beautiful lovely stay I will be back .

Plussat: The people who work there are so friendly they are the best part of staying there! And the breakfast was actually really good!

Miinukset: The beds and pillows are absolutely horrid hard and unforgiving, we ended up sharing the couch when we were there and for the price being almost $---- for 2 nights I would have expected at least comfortable beds and pillows.

Plussat: It’s like a little apartment. Separate living room and all. Loved how clean and spacious it was.

Plussat: Staff is very nice. Bed and pillows very comfortable. Shower has great pressure and warmth.

Miinukset: Nothing to report.

Miinukset: Food for happy hour was a let down

Plussat: Service was great...the staff was great...The breakfast great.

Miinukset: Cleanliness is an issue. The carpets are really dirty in the hallways, food on the floor in the elevators.

Miinukset: The indoor pool and hot tub were closed for renovations. We were not aware of that until arriving to check in. Disappointed.

Plussat: Rooms where great

Plussat: Breakfast

Miinukset: The room was cold and everytime I call the front dest they will not answer

Plussat: Nice hot breakfast

Miinukset: Pool was closed!!!!

Plussat: It was very clean. The breakfast buffet was delicious. It felt very upscale for the star level.

Plussat: Located in a good area. Good bed, nice shower head. Good selection at breakfast.

Miinukset: Reserved King Size bed, arrived and not available - had to take twin queens. Room was cold upon arrival, and heater was very slow to respond. Refrig was very warm and never cooled - this required saved dinners to be tossed. Fair quality of breakfast.

Plussat: The staff was very nice and friendly. Ready to help and make your stay comfortable.

Plussat: Good hotel. Great breakfast , staff very nice.

Miinukset: Nothing.

Miinukset: The price seems high but the hotel is well taken care of even though the tub faucet leaked and the tub drain backup when I was taking a shower. Otherwise it’s a nice place

Plussat: Loved the decor, loved that it was on the outskirts of town --e.g. easy to get to from the freeway. Loved the landscaping and the beautiful pool and Jucuzzi hot tub --I used both! Water temperature was perfect. The only thing I didn't like was that I eat only organically, so the breakfast was very limited for me. Other than that I really enjoyed my stay...and also that there was a very clean laundry on site! Thank you again for the wonderful stay!

Miinukset: Mentioned above --I eat only organic unprocessed foods (no artificial ingredients), so breakfast was very limited to me.

Plussat: Breakfast was good but not enough options for vegetarians

Miinukset: More options for vegetarians

Plussat: Nice features, free laundry, pool and entertainment

Miinukset: They did not honor our reservation for a two bedroom and didn't notify us prior. They 'extended' others over our reservation and tried to split our family into two rooms. basically, if the hotel doesn't honor the reservation, I can't recommend them.

Plussat: Location

Plussat: Very comfortable and staff are very helpful and friendly. Clean rooms. Breakfast was included and they had free chocolate chip cookies when we returned one night.

Miinukset: We do not have any concerns or complains.

Plussat: It was close to friends and family. At night the neighbors around me were quite on either side and didn't really hear anyone until I walked out of my room. I could go outside to smoke without feeling I was doing something wrong.

Miinukset: My room had ants that did not stop coming back thru the sinks, dishwasher, and bathtub; this happened for 4 out of the 7 days I stayed. I called 3 times to the front desk and all they did is spray ant killer. They only stopped once I closed all drains and had to run the dishwasher once a day to get rid of them. The couch in the room was either dirty or not clean, there was dark spots or dirty areas.

Plussat: Easy access to the freeway, local shopping and dinning. Property needs more parking when hotel is full can be hard to find a place.

Miinukset: Our heater/cooler wasn’t working, but when notified they did come right up to repair. Making our stay comfortable

Plussat: Very clean and welcoming

Plussat: The location and cleanliness.

Miinukset: construction going on

Plussat: Thanks to Hotel employee. She maid our stay much better.

Plussat: A/C Clean Had a nice balcony

Miinukset: N/A

Plussat: Excellent service, comfortable beds!! Will definitely stay there again...

Plussat: Nice clean hotel. Staff are very polite and friendly.

Plussat: I like the morning staff at breakfast.

Miinukset: The fire alarm going off on Monday was exciting but woke me up and barely got to the door when it went stopped. The evening crew on Tuesday night needed another person especially when it got busy.

Plussat: The beds are super comfortable

Miinukset: No

Plussat: Clean and comfortable

Miinukset: Shower not working and Air condition not at all working. I have checked in late night they have given me room without air conditioner working. I dont have time to change room. I get up with cold.

Plussat: Very friendly staff

Miinukset: Entrance to parking lot is a little confusing..

Plussat: Lobby, pool and front desk area were nice, clean and modern

Miinukset: Slow elevators and loose, worn carpeting in the 2nd floor hallway.

Plussat: Location to our relatives that live in Palmdale, and also the great value.

Plussat: Good location, night desk personnel very polite and informative.

Miinukset: I returned from my appointment 15-20 min after check-out to return the keys. Personnel at the desk did not inform me if i would be charge for the keys, I ask for a copy of the receipt and the person mention to me that a receipt was emailed to me Which i would not be able to view until i return. That still did not answer my question about the keys which he accepted at the desk. 4

Plussat: Breakfast was 5 stars

Miinukset: None

Miinukset: Bed and pillows weren't that comfortable.

Plussat: Awesome experience for all phases

Miinukset: No

Plussat: Friendly staff and location

Plussat: The service and the food

Miinukset: Everything was excellent

Plussat: Clean. Well run. Good price.

Plussat: Great breakfast. A variety of items to choose from including made to order eggs and omelets. The location is very good, with access to numerous restaurants for all budgets. Access to and from the freeway is good.

Plussat: Friendly staff and really clean

Miinukset: TV didn't work. Faucet leaked. Neighbors were loud

Plussat: No breakfast for me.

Miinukset: My tub was supposed to be a jacuzzi as I paid extra for it, but no jacuzzi.

Plussat: How big and open the room was. It was very nice to come back to after a day at universal studios(an hour car drive I know). We loved how clean the room was and the breakfast. Would 100% come back.

Miinukset: The vanity above the sink in the bathroom was out and the bed was on the firm side. But I dont really care about either of them. Just figured I'd mention it.

Plussat: The place was really clean and my room was HUGE. We went to universal studios and came back and crashed out. I loved the breakfast every morning.

Miinukset: They took forever to check us in

Plussat: Hotel was all good and better compared to best western few miles away.

Miinukset: Everything was perfect but when I noticed that I had left my bluetooth headset in the room and called the hotel, they told me they didn't find anything from my room. I moved in to a new home right after checking out from the hotel, so I was surprised to hear that they did not have it.

Plussat: I liked the variety of breakfast.

Miinukset: I didn't like that there is a $10 charge per day

Plussat: The breakfast is fine. We've had somewhat better breakfasts at other Hampton Inns.

Miinukset: Did not like the dated dreary wood decor, not like newer Hampton Inns we've stayed in.

Plussat: Was conveniently located and there was any type of restaurants and fast food places around to eat.

Miinukset: The $10 parking each night.

Miinukset: Hold that is put on card for incidentals daily if you decide to stay longer.

Plussat: Breakfast was good. Location was good. Will stay there again.

Plussat: Location and the heated pool.

Plussat: The way the room designed the heated pool & breakfast

Plussat: I liked how clean every area was and the breakfast!

Miinukset: The pool was small but not that bad. It wa also very clean.

Plussat: Friendly staff

Miinukset: Bad parking lot. Too small.

Plussat: How clean the room was

Miinukset: Parking is horrible

Plussat: Everyone was professional and very nice to us.

Plussat: Everything.. it’s amazing no complaints.

Plussat: This is beautiful place to stay “in every way”. I was very surprised with the value for the excellent room, facilities and location. Staff was so very helpful and friendly. A pure pleasure to stay here. Can’t wait to return!!!

Plussat: Good clean room, nice beds, very good breakfast.

Plussat: Breakfast no where as good as Holiday Inn and other Best Western on this trip.... similar, but eggs terrible, as other selections, similar but mediocre

Miinukset: Breakfast, also - "Bathroom sink and mirror "bathroom" extremely small - not in room with shower/toilet - in bedroom area instead

Plussat: The staff was awesome, Breakfast was great, We stayed for 4 days and from front desk to every staff member were very helpful. We highly recommend the this hotel

Miinukset: None

Plussat: Location and breakfast were the best part. Staff is friendly and courteous.

Miinukset: The bed was uncomfortable mattress need replacement. Woke up sore. There was also ants 🐜 in the bathroom.

Miinukset: Currently in renovations

Plussat: I like the location close enough to the freeway and close to shopping centers. I like that the rooms are cleaner than most hotels for the price in the area.

Miinukset: This hotel is decent and clean, however, the bed was not too comfortable. The shower tub also was clogged. They need to fix this.

Plussat: The hotel was clean. The night staff was very friendly and helpful.

Miinukset: There was no direct access from the freeway. You had to drive past the hotel, turn into Palmdale Regional Medical Center (or some other location), then back-track to the hotel. There was a constant noise that reminded me of a coffee maker brewing coffee. It made it difficult to sleep.

Plussat: Everything!!!!

Miinukset: The only thing I dislike about it, it’s the parking fee specially because the parking lot isn’t that great.

Plussat: Convenient location for our needs. Great lemon blueberry pancakes offered at lobby coffee/breakfast bar.

Miinukset: Proximity to freeway allowed for noise annoyance. Our room was on backside, I'm sure front rooms were much better regarding freeway noise. Overall comfortable stay however.

Plussat: clean, new, local

Plussat: The staff was wonderful. Very helpful, everyone was always smiling.

Plussat: Friendly staff, clean and modern lobby, clean and spacious room. Extremely comfortable bedding and pillows.

Miinukset: Only thing that was a deterrent was the outside. It didn't seem to be kept up nicely.

Plussat: Location

Miinukset: Parking... I had to parked behind the hotel and it was scary plus I had to pay for it.

Plussat: it was clean and the bed was super comfortable.

Miinukset: you have to pay for parking.

Plussat: They charge parking 10

Miinukset: They did not mention parking fee 10 dollars

Plussat: Looked great everything was up to par & great environment. Clean and neat people were good and easy to get to enjoyed spending time at this hotel, I really was impressed with everything and will come back again thanks for all your help and support for yoe

Miinukset: No everything was nice.Looked great everything was up to par & great environment. Clean and neat people were good and easy to get to enjoyed spending time at this hotel, I really was impressed with everything and will come back again thanks for help thank

Plussat: We asked for a quiet room and were accommodated away from the highway. The Starbucks in the foyer was good for dinner (even if the prices on the menus were all out of date!)

Miinukset: There were renovations going on at the time of our stay - the pool was closed (you could use the next door hotel’s pool) and second floor bedrooms were closed off. The lift was very slow as it was constantly being used by the building team. The Starbucks breakfast was good, but it seemed a little mean to allow only orange juice OR coffee not both. Overall not the usual standard you expect from Courtyard, especially when the, newly refurbished, Residence Inn was directly next door.

Plussat: Stayed in a very good room. King size bed + bedsofa.

Miinukset: Paid parking. Mi room was close to the warming system of the hotel, a little noisy

Plussat: presentable

Miinukset: the unanticipated parking fee and lack of parking.

Plussat: Our family loved the food and the kind service. The free breakfast was very good and full of choices.

Miinukset: Less chlorine ion the pool.

Plussat: The staff was so friendly and helpful. The location is great.

Miinukset: Although staff claims there are pull-out sofas in all the rooms, that is not true.

Plussat: Great experience. Hall we stayed on smelled like dogs

Miinukset: Just the dog smell

Plussat: Reception, was very friendly, welcoming and helpful. Room was roomy, bed comfortable, and clean. Close to several restaurants and fast food places. Good breakfast.

Miinukset: Nothing. Everything was nice.

Plussat: The property is being renovated and our room was very nice. Beds were great! I would recommend this property!

Plussat: Breakfast

Miinukset: Rooms clean but suite did not have pull down sofa had to take queen room to accommodate 4 they offered air mattress Property under renovation pool closed and not disclosed prior to stay

Plussat: The front desk staff was incredibly nice and caring about us.

Miinukset: The cleanliness was unsatisfactory, the hall reeked of marijuana and something rotted. The couch in our room smelt of piss. Door frames lose and mismatched paint. I felt ROBBED for the price I paid.

Plussat: The workers are very nice and friendly and the two separated bedroom queen size bed is nice

Miinukset: The tab was clogged (the right bathtub), the couch was uncomfortable , the carpet was ripping and there’s sharp nails sticking out by the kitchen and living room( next to the dining table)

Plussat: The staff did there best faculty was under remodeling not disclosed at time of booking no pool

Miinukset: Stay good but noisey don't get room in the courtyard area people out all night

Plussat: Nice, clean updated rooms with all the amenities you would expect. Free breakfast, free WiFi though it wasn't working the first night and family friendly atmosphere.

Miinukset: I was billed for the room twice and had to call back 3 times before getting a call back from the front desk not a manager. All the while being told a manager would contact me. The first call lead to us being blamed for their mistake. Waiting on manager

Plussat: Easy to get to. Rooms were really good size. Staff was very nice.

Miinukset: The fire alarm went off sometime around 5am and it was impossible to fall back asleep. I’d guess this is not a regular occurrence, but, it still sucked to be woken up that early. :/

Miinukset: The noise in our room from the air conditioning

Plussat: Spotless, personal touches like paintings lampshades mirrors Given a choice of room locations

Miinukset: No lift to upper floor, not an issue for us

Plussat: Everything

Miinukset: I was not aware of the required deposit until I checked in.

Plussat: The Location

Miinukset: The bed was a little hard and the air didn't work good it was hot in the room

Plussat: Nothing !!!

Miinukset: Worst staff ever!!! I ask late check out, answer u late 20 min we charge FULL day!! My partner had tiny service dog , staff called my cell phone 6 times between 10:00 - 11:00am, knock on the door at 10:00 am, Then lie about it !! Check out time is 12 !!

Plussat: I liked that check in was a really fast process. There was a lot of parking available. The bed was a pretty good size. In n Out was right next door for late night munchies.

Miinukset: There was nothing that I didn't like. Maybe that I didn't get the chance to use the pool. Oh well.

Plussat: The room was clean and comfortable.

Miinukset: Everything was good

Plussat: Nothing

Miinukset: Taking so long to gave me my deposit, back ,its takes 7 business days I will never go there smagain

Plussat: The staff ladies were excellent, pleasant, and quite helpful. The breakfast was a big surprise, as I was under the impression that there was no or a very light continental breakfast. Wonderful coffee too! Shower and bath were very good as well.

Miinukset: Very minor quirks, like the door key and TV were not user friendly, and the bathroom light was too bright, with no door to close for the sink part.

Plussat: It was very reasonably priced and I enjoyed the closeness to where I needed to be.

Miinukset: the staff was poor on English and motel was not accomadating to needs. I needed couple bowls at evening and more coffee they would not allow me to have it, Told me had to get from maid in am time. No manager contact info

Plussat: We liked everything about Knights Inn. From check-in with staff were wonderful people to the comfort of the beds to the delicious coffee served with your mini breakfast! Very quiet location and the maids were attentive for any additional towels or items needed. Rooms are very nice since they have been remolded and an added service of room service is a great touch of delivery to offer.

Miinukset: Not really a dislike, but a suggestions to put in an ice machine on each floor. That would make a great difference!

Plussat: Roaches! One was crawling on the night stand the night I checked in. Spotted another one in the bathroom.

Miinukset: No

Plussat: Just needed for emergency. Otherwise its best to avoid this.

Miinukset: Beds were bad. Too old.

Plussat: Price

Miinukset: Smell

Plussat: Clean friendly staff knows who i am

Miinukset: It was very noisy with very scary people; fighting, yelling, slamming doors. It’s the bare bones.

Plussat: The price

Miinukset: Nothing

Plussat: It cost 55 a night

Miinukset: The room was disgusting - floor was matted and dirty, people smoked out front of the AC unit so it blew the smoke into the room, there was something spray on the wall, the room smelled like cat pee and there appeared to be drug deals going down in the parking lot. Stay here at your own risk

Plussat: Nothing

Miinukset: The toilet was working

Plussat: Nothing

Miinukset: Once again then the covers were there nothing to do but stay in your room dead town all you can do is eat

Plussat: The beds are really comfortable & the location is close to 14 freeway,

Plussat: The price

Miinukset: It was a little loud at times

Plussat: Nothing really

Miinukset: Not clean

Plussat: The location and the desert breeze is great

Miinukset: The matress is worn out . We rented # 117. The matress was horrible

Plussat: Lovation And nice desert breeze

Miinukset: The matress was completely worn out We did not sleep well because of bad matress

Plussat: The dinner across the street from the motel

Miinukset: The room wasn’t very clean and it was dog poop on the grass in front of room door

Plussat: Clean

Miinukset: They lie about free WiFi and I didn’t have a refrigerator or a microwave

Plussat: The room was very clean the staff were pleasant and the location was perfect and it quite.

Plussat: Nothing much very overpriced

Miinukset: Location was horrible also the front desk was very inconsiderate and demanding

Plussat: The rooms were nicely furnished clean and great location and friendly staff.

Miinukset: Can't think of anything I didn't like about this place.

Plussat: Convience

Miinukset: No.

Plussat: Close to anything you need motel in a very decent area. offers morning coffee.

Miinukset: The motel is ok... it does have a few roaches ugh.. and they need to get all new beds and furniture because what's in the rooms now suck big time my bed has a huge dent evidently that bed was very used. They can clean better vs just wiping the surface. Clean and get better vents and filters for the rooms looks like it has not been changed since the motel was built.

Plussat: The staff here was very helpful and friendly.

Miinukset: I checked in did not know there provided the laundry room closed, it has been closed for a full week. I had to go to a local laundromat. The room is still closed.

Miinukset: Ac did not work and bathroom sink did not drain could not get it open

Plussat: The room was clean and the A/C worked great!

Miinukset: The bathroom sink was clogged. I did not report it, because we were only staying one night.

Plussat: Price was very competitive

Miinukset: Very shady location. Characters in and out police in and out.

Miinukset: the flor its a little dirty and the window the beginning room smell like cigarrete but its a ok pretty coool just this little things

Plussat: It was next to the freeway.

Miinukset: There was no hot water for the 2days I was in the motel and I wasn't even given any type of discount at all for the inconveniences

Miinukset: Roaches

Plussat: Price was great.

Miinukset: Room cleanliness and appearance was very poor

Miinukset: The tv didnt work so we left early

Miinukset: People smoking every we're bad area beer bottles in the hallway people using drugs in front of you don't care if your walking by

Miinukset: The carpets and the smell was disgusting

Plussat: Being able to smoke and drink

Miinukset: A little ghetto. A little loud.

Plussat: There was nothing really good about this place, the clerk at the front desk was friendly upon arrival. When I entered through the back entrance which was recommended, the carpets were filthy. I walked up the stairs to the second floor where my room was...

Miinukset: and across from it in the hallway was a dirty broken AC unit. The entire place smelled old cigarette smoke. The smoke detecter was ripped from ceiling and there was just a hole. The TV did not work. It was horrible filth. I was scared and did not get sle

Miinukset: There was many roaches and it smelled very strong of urine.

Miinukset: I have never gotten the deluxe room with one queen bed I booked. They only gave me the regular room with one king room and bed smell when I got in. I had to turn on the cooling system to make the smell better. Misleading and chest.

Plussat: Pleasant staff:)

Miinukset: Drug users/ homeless were clearly either squatting or staying with paying customers. Back door was just unlocked for whomever to come and go as pleased. Would NEVER stay here again.