Petoskey hotellia

Plussat: Quaint hotel at a great price. Loved the ambiance! Good breakfast included. Bed wars very comfortable.

Miinukset: Nothing to mention.

Plussat: Breakfast was great.

Miinukset: Hearing people talk, etc., in next room. Small shower.

Plussat: The oldest hotel in Petoskey built in 1911. Actually looks like a huge grand house. Situated in the lovely, upscale Bay View residential area but still a walkable 25 mins into the town centre. Hotel had nice public spaces and outdoor terraces and porch. We weren't blown away with our room but maybe that's because we're British and used to a lot of old stuff! We stayed in a King Deluxe. Furnished more in a 1950s style. Bit of a lumpy bed with sheets and candlewick bedspread. Over bath shower with curtain. Staff are very friendly and helpful and it's quite a sociable place with a lot of guests chatting together over a drink on the porch which was really nice. My favourite thing, however was the breakfast which is included in the room rate. Great homemade entrees that change each morning, plus lots of fruit, oatmeal and cereals, bread, bagels and scones. A veritable feast! There is also coffee and other hot drinks available in the lobby from 7am to late. We didn't get round to having dinner here during our 3 night stay but ilm sure it would be good. We would stay here again.

Miinukset: Slightly lumpy bed. Felt our room could do with a paint job and definitely new curtains.

Plussat: What a pleasant surprise the Terrace inn was! This was our first stay but won’t be the last! Exceptional food and hospitality.

Plussat: Breakfast was very good and the Inn although very old is charming.

Miinukset: The bed was way way too high. When they put a step stool by the bed and you have to use it then it's way to high.

Plussat: Excellent facility with breakfast.

Miinukset: Unfortunately we were there on Sunday evening when the restaurant was not open.

Plussat: The location, the view and the homemade big cookies.

Miinukset: The walls are pretty thin and one can hear conversation from the adjoining room.

Plussat: Very quaint and charming. Breakfast was wonderful.

Plussat: This property was truly clean - the cleanest I have ever experienced. The breakfast was delicious. The staff was friendly and helpful. Beds were comfortable. One small issue is that there is not a TV in the room. There is a big screen TV in a game room/library area for guests to use. This area also has tea, coffee, hot chocolate, etc. available. The setting is on the lake shore. I do suggest that you ask for a room at the back. The road noises in the front were a little distracting during sleep, but not horrible.

Miinukset: We liked the property a lot. No complaints.

Plussat: everything very quaint.. old fashion.. peaceful great views breakfast was wonderful... loved the cookies such a nice touch.. ❤️

Miinukset: Toilets were very small (short) like children’s. Hubby is 6’5 no rails to assist in getting off such a small toilet.. he had to bend his head a lot. Even going down the stairs.. this wS the only inconvience for us..

Plussat: Homemade cookies and friendliness of staff Very welcoming

Miinukset: The water pressure in the shower not a big deal for a weekend and I also understand very old establishment so certainly not a deal breaker

Plussat: Extra effort to please by staff

Plussat: Location, lake view. Decorations were beautiful!

Miinukset: Elevator smelled like burned plastic. Beds kind of small... Food smells during the morning was unpleasant.

Plussat: We LOVED the location. You could walk to all the shops, breweries and restaurants. Very friendly staff. The bathroom in the room was very nice and bigger than your usual hotel washroom. Shower pressure was great. A voucher for breakfast was part of the stay and we are the most delicious breakfast in a lovely dining area with a spectacular view of the water. We ended up owing 1.50 for breakfast for the two of us and were very impressed! What a nice way to end our stay.

Miinukset: Hard to find anything we didn't like. The room was a little bit small (king room). The bed was a little soft for my liking but my husband found it very comfortable.

Plussat: Charming! Very spacious common areas to meet friends.

Plussat: So beautiful. So historic. Great location and views of the bay.

Plussat: The staff was extremely friendly which I do appreciate. Nice aesthetic, gorgeous garden area. Parking was good.

Miinukset: The bed was uncomfortable. Granted I have a pinched nerve in my lower back and bad neck muscle spasms. The pillows were alright, but the bed hurt my back. I slept maybe 6 hours broken up 1st night and I normally sleep 8. Woke up with a sore back. The second night I slept under 5 hours all broken up. So by day 3 I was grouchy because I need my sleep. The food served in the morning offered with the breakfast vouchers was left overs from previous day. They shouldn’t serve stale bread to someone paying almost $200 a night on a bouncy ball material made bed.

Plussat: Thanksgiving dinner was amazing!!

Plussat: Excellent stay top to bottom, the hotel maintenance even helped me change a flat tire. Thumbs up to the Stafford perry!

Plussat: Location and Noggin Bar

Plussat: Location. Historical Significance. Amenities.

Miinukset: No.

Plussat: The hotel is historical and elegant.

Plussat: Great location, quiet room and friendly staff!

Miinukset: Nothing!

Plussat: The location and the towels.

Plussat: Front desk person who checked us in, went over and beyond helping.

Plussat: The beds!

Miinukset: The furniture in the suites... dated and the carpet

Miinukset: Housekeeping kept turning A/C off. Controls on TV did not work . Had to rely on manual controls

Plussat: The discounted price and the high quality of the hotel and free breakfast

Plussat: It’s in beautiful surroundings. The Fall colours were spectacular.

Miinukset: It is not walking distance to restaurants. There was a limo service available.

Plussat: The staff were very helpful and friendly and we used the complementary limousine to go out to dinner, which was very handy and a lot of fun

Plussat: The beds were comfortable and clean. Made for nice relaxing stay.

Miinukset: The rooms were loud at times. Maybe not soundproofed very well. We could hear people in neighboring rooms walking around and even toilets flushing or showers running at times.

Plussat: Easy location for what my family had planned. Easy check-in, nice staff, very nice breakfast.

Miinukset: Nothing to note

Plussat: The room was spotless and staff was as great!!

Plussat: There is an amazing view from the backside of hotel over a valley. The indoor pool area is nice and has a good atmosphere.

Miinukset: This Holiday Inn Express feels like you are staying in a low-budget hotel. Narrow hallways, cheap doors/moldings/lighting. Poor sound insulation, I could easily hear the room above. Carpet is stained/soiled. It is in serious need of a full renovation.

Plussat: We stayed in the king suite. Very nice in every way. The bed was amazing.

Plussat: Location is good. Its close to everything.

Miinukset: The parking is not very good for large pickup trucks. The bathroom doors are less than ideal. You have to walk in and then shut the door.

Miinukset: The bed sheets weren’t clean when we first got there. And neither was the floor or pillows

Plussat: Large room that was clean, nice free breakfast.

Plussat: Comfy clean quiet room ....excellent large free breakfast. Very affordable

Plussat: Location, breakfast, and cleanliness.

Plussat: Pool. Breakfast selections. Convenient location. Kind staff.

Plussat: Staff was super and helpful. Great location and better than average breakfast. They also have discount tickets for the ferry a block away.

Miinukset: Nothing

Plussat: Clean and comfortable. Affordable.

Miinukset: Farther from town than others.

Plussat: We had a room with a nice view of the bay. The room was clean and comfy. The front desk staff was very nice. Breakfast was in a very clean area and was exceptionally good with sausage, biscuits, and gravy as well as the standard fare.

Miinukset: The hot tub wasn't very "bubbly" and pool seemed a bit chilly.

Plussat: The breakfast is great, the property is attractive, and the location is amazing. The staff is very helpful, and the rooms are very private. The price just could not be beat.

Miinukset: The pillows were not great at all. That's about it.

Plussat: Location was great. Breakfast very good. Room clean and comfortable. Pleasantly larger than anticipated. And staff wonderful!! We will be back!

Miinukset: Not a thing!

Plussat: Nicely decorated, comfy beds, great location, free breakfast. I was very happy with my choice

Miinukset: no

Plussat: The staff was really nice. The woman that took care of the morning breakfast did a great job.

Plussat: room was very clean

Miinukset: could hear other guests trudging up and down the stairs, and slamming their doors at night.

Plussat: Clean, great location

Miinukset: Staff not welcoming. Greeted with”what do you want?”

Plussat: The choice of restaurants

Miinukset: The people above us-made so much noise for a very long time

Plussat: Good space and seating.

Miinukset: The rooms smelled like cigarette smoke. The queen sized bed was more like a double.

Plussat: Comfortable bed and comfortable room.

Miinukset: There was nothing that I didn't like about the place. It was homey.

Miinukset: too hot

Plussat: The location and personality. Quaint little mom and pop place. I'd consider going back if some things were addressed.

Miinukset: The light switches, particularly in the bathroom were dirty with built up grime. Dusty and the cloth table cloth had something spilled as it was stuck to the table. The carpeting left my white socks dirty. If these things are addressed, I would go back.

Plussat: I like the 5 star breakfast buffet. The eggs benedict were excellent. Loved the fresh fruit and home made pastries too.

Miinukset: I have no complaints. The view of the lake was great.

Plussat: Very charming with a "Great View" of the bay.

Miinukset: Nope

Plussat: Comfort. Ease of entry. View. Staff. Cleanliness.

Miinukset: Stairs were steep. Room stuffy. Couldn’t open windows.

Plussat: Verne was so kind and made us laugh after a stressful day of driving through a snowstorm. My husband left a shirt behind and Verne called to let us know. We were to make arrangements to get the shirt shipped to us. The room was clean and comfortable, I wish we could have spent more time in Petoskey. This would be an ideal summer vacation spot!

Plussat: The location was perfect, the views of the Little Traverse bay were amazing!!

Miinukset: No, we love the retro look in the bathroom, blue tub and sink!!

Plussat: Great location and reasonable price. Staff was very pleasant and assisted all our needs.

Miinukset: Hotel is older but more than acceptable for the great location and views.

Plussat: In town for a funeral and the staff was very accommodating. Room very comfortable

Miinukset: No

Plussat: We needed a handicap room for my mother and the room was perfect. It was on the main floor and close to the outside enterance so she didn't need to walk far.

Plussat: Great location, pleasant staff experience.

Miinukset: Rooms need updating but we're clean and comfortable.

Plussat: The complimentary limo was great...

Miinukset: The pool needed to be cleaned

Plussat: Comfy and cozy! Loved the country feel! Pool and hot tub! And the limo!

Plussat: Friendliness and roominess

Miinukset: Walls are thin can hear others

Plussat: Cleanliness, friendliness

Miinukset: The price was 30 dollars more than our last stay

Plussat: was very good

Plussat: Staff was friendly

Miinukset: Bad location

Plussat: Great locations Good breakfast Wonderful Staff Free smore's!

Miinukset: No elevator The hotel was dated and not a 2.5 experience

Plussat: The bed and bedding were exceptional, clean and comfortable-even luxurious! The jacuzzi tub and abundant hot water were also fun!

Miinukset: Unfortunately we were right next to a room which contained a snorer.....it seemed like the hotel was far from full. maybe the rooms could be assigned a bit further apart in case of this eventuality.

Plussat: Very close to downtown Petoskey, only 7 minute drive. Offered bike rentals and had a nice outdoor patio with firepit to relax after a long day.

Plussat: One young lady, I believe her name was Jessica, was kind enough to transfer us to another room because the first room smelled so bad. The breakfast and the girl in charge was very nice.

Miinukset: When we checked in the two girls were not friendly at all. We asked questions and they didn’t really want to bother to answer. We were then put into a room that smelled so bad it was nauseating. When we went to do the easy check out, I dialed 0 and no one answered. I walked down to the desk and the girl was on the phone and held up one finger and walked away. I just left the keys.

Miinukset: Price

Plussat: Price and nice room.

Miinukset: Nothing.

Plussat: The breakfast was really good. It was in a great location that was really pretty.

Miinukset: The room had a musty smell.

Plussat: The pool area was nice with a great view and breakfast was nice.

Miinukset: The bay area behind us was one of the reasons we chose this hotel, but was overtaken by geese with poop everywhere, so we weren't able to swim or go down there which was a major disappointment.

Miinukset: It was aliitle far out from casino than I thought

Plussat: Clean updated room! Great bedding and nice bathroom!

Plussat: The breakfast area was very nice and the rooms seemed to be updated. The pool and hot tub area were clean and nice.

Miinukset: The rooms did not have a mircowave or fridge so if traveling for a longer period of time you would have to eat out a lot. It was also very noisy

Plussat: location is great. beds are always the best!

Plussat: The breakfast was good; should have more variety

Miinukset: The bathroom had a bad smell ; I was disappointed that the room didn’t have a refrigerator

Plussat: When we got there our room was not ready yet, but asked if we could change the room to have a view of the water. Said it would be a few more minutes and we were happy to wait. Every staff member we met was friendly and had a smile on their face. Also very clean.

Plussat: Clean, modern, lovely hotel with courteous staff.

Miinukset: We would not stay on the first floor again, We were awakened at 4:18 a m by loud thumping above. We were under either the gym or breakfast room.

Plussat: Very nicely done Wally at check in was so helpful

Plussat: Cleanliness and kind staff

Miinukset: Location

Plussat: The breakfast staff were very friendly. Especially with my 1 year old son! Loved that.

Miinukset: Being underneath the kitchen area, wished we could have gotten some sort of discount especially having a one year old and teen having to hear the chairs. Also would have liked to have a refrigerator in the room.

Plussat: Location and friendly staff

Miinukset: Housekeeping did a so so job. Found our bed was unmade and trash was not empty. We were out the whole day so they had time.

Plussat: Great location, close to down town area.

Miinukset: Over priced for the room we stayed in.

Plussat: Wonderful breakfast! Staff kept the area clean and filled.

Miinukset: We asked for 15 minute early check in to prepare for a wedding. They confirmed a 15 minute early check in. When we arrived, they sent us to a room , with all the luggage, that was not ready. You could not enter the pool room, chlorine burned your eyes.

Plussat: We arrived very late. The Staff were great. Breakfast and coffee were great.Pool great for kids.

Miinukset: This property is a little bit older, but it's well maintained.

Plussat: Room was clean , bathroom had a laundry basket for dirty towels under the vanity ! First time I ever saw that ! The towels could have been thicker a bit . Ease of parking / access . No slamming doors

Miinukset: The hot tub/juccusi was not working due to a part failure. Sympathetic , I know service and parts . However the inn made sure I could use the facility at the inn next door . It was a pain to walk/drive wet but apres ski is not the same without a hot tub . Breakfast typical inn quality it will do in a pinch. Styrofoam plates plastic wear , waffle iron , instant eggs . Not real quiet , but not real loud . Small elevator I think its more or a handicap lift to be fair .

Plussat: Indoor pool

Miinukset: More clothes space and hangers

Plussat: Everything about this hotel is great. The staff are friendly. The pool and the hottub were large. The complimentary stretch limo rides to local restaurants was fun. The front desk staff are over the top friendly. We will stay here again.

Miinukset: The pool temperature was a little cold.

Plussat: Breakfast was good.

Miinukset: Bed was hard and uncomfortable. Hot tub was disgusting. Asked for cleaner to clean it myself so I could use it. Front desk said the would send a maid no one ever showed up. That why we got the room we did was for the hot tub and never used it. They said it was from rusty pipes. I have cleaned for 25+ years it was body scum from not cleaning out jets.

Plussat: Bed was comfy

Miinukset: Room wasn't ready when we went to check in at 3. Took 45 minutes for the room to be available and was cleaned poorly

Plussat: The staff

Miinukset: no

Plussat: The breakfast was amazing. And the free bottles of water and fruit was an added plus. The room was nice and the bed very comfortable.

Miinukset: The layout of the building was a bit odd, but nothing too bad

Plussat: Clean room with comfortable beds. Multiple outlets available on the night stands and on the table. Decent breakfast options. Excellent coffee.

Plussat: Very clean room. Very helpful lpful staff

Plussat: Hotel shuttle downtown

Miinukset: Bathroom not clean, outdated, rooms were outdated, free breakfast was not enjoyable, very poor selection of offerings, no change room attached to the pool area, fitness room was sub par

Miinukset: carpet and doors in hallway could be updated- doors were very squeaky - Did have a problem with screaming kids and slamming doors but front desk was helpful and addressed it

Plussat: Rooms were clean. Sliding door with screen to balcony.

Miinukset: The very small elevator with the sliding according door you have to shut yourself. The awkward walk around down the hallways. Pillows were very hard. Tv cable and room phones were out.

Plussat: Lady at front desk was very nice and location

Miinukset: We stayed down stairs this time. Very noisy.

Plussat: Location

Miinukset: No more Kleenex in rooms.

Plussat: Clean room. Was quite at night.

Miinukset: No

Miinukset: The name tag that stuck my wife in the neck. The lack of food in the cafeteria. The lack of caring.

Plussat: They offered food the whole day, breakfast, and then delicious soups after skiing.

Miinukset: The energy saving light; the switches were hard to find at night to turn on the lights.

Miinukset: The room was dirty. Hair and dirt in the bathroom. The sink did not drain.

Plussat: Very friendly staff. All day snack is a nice thing.

Miinukset: Would be great if bathroom door would open out not in. I would be able to fit in the bathroom with my wheelchair much better.

Plussat: Massage bed

Miinukset: Road noise and lack of sufficient seating in the dining area.

Plussat: I liked that all the soaps were there and ready to use. The location was great. The people were great.

Miinukset: I didn't like the shampoo dispenser in room 202 because it didn't dispense very well. I didn't like that the Toilet tissue is only 1 ply. I didn't like the fact that there were no tissues in the room at all.

Plussat: The hotel offered so many amenities, like no other we've stayed with before!

Plussat: Very impressed with how nice it was!

Miinukset: Nope

Plussat: Location, food is plentiful.

Miinukset: No elevator

Plussat: Breakfast was good. The staff was super friendly and helpful, excellently.

Miinukset: There were no fans in the bathroom. There could be some more decorations in the rooms. However, I feel they are expecting most people to spend more time at the casino and less in the room.

Plussat: All in all a great experience with nice accommodations

Miinukset: Everything was good

Plussat: Pool, hot tub, and sauna were great. Beds were very comfortable.

Miinukset: We woke up to the smell of marijuana at 4am. Had to run the bathroom fan all night and open the window. Staff just said sorry. We were surprised that they didn't offer us any compensation for the bad experience.

Plussat: A good night sleep. Hotel is under renovation.

Plussat: Really good TV, several movie channels available. Wifi worked well, bed was comfortable with a good pillow selection. Lots of soft fluffy towels and enough soap.

Miinukset: Musty smell to the room, probably related to the concrete-block foundation and carpeting. Mildew on the ceiling in the shower area. Hair dryer didn't work; response when I reported this to the front desk was a useless "gosh darn it!" Breakfast was all donuts & muffins with some juice and coffee. Went elsewhere to eat :-/ Disappointing view - Petoskey and the Bay blocked by buildings across the street.

Plussat: Location

Miinukset: Cleanliness--outside "hallways" were filthy and garbage cans were overflowing. Bathroom floors were dirty. Refrigerator was dirty inside and never got cold.

Plussat: Bed was perfect, close to casino

Miinukset: Room stunk like cigarette smoke so bad it burned my eyes. The bathroom floor had dirt and hair all over it

Plussat: Location was great

Miinukset: Smoke detector was hanging from the wall..phone cord was disconnected behind the stand and the room could have been cleaner.

Miinukset: The sink was full of facial hair, the toilet wasn’t cleaned off, the floor had dirt on it and the pillow cases were stained and dirty.

Plussat: Only hotel in all of Petoskey that allows pets, so really no other choice...

Miinukset: This is definitely a 1.5 star, MAYBE a 2 star hotel. Saturday morning at 9a, I tried to check out but the office was locked and even the cleaning ladies were standing around wondering where the front desk clerk was? The "breakfast" is a joke too...

Plussat: nice accomodations,comfortable.great staff,would very much come back!

Plussat: Friendly staff

Miinukset: Needs fixing up bad. No sign out front. Stairs need repairs/replacing. Bagged breakfast of fruit & granola bar? No pool, being remodeled.

Plussat: Location.

Miinukset: No exterior windows. No view.No breakfast. Would never recommend. Pool and hot tub out of order. Room smelled musty. Poor mattress.

Plussat: only the price..

Miinukset: We did not expect much for a 2.5 rating. The wall paper was coming off the wall in bathroom. Holes in the bathroom walls The shower head fell off when I tried to adjust the flow. The towels were very nice. They apologized as they were just taking over

Plussat: It was easy location to get to

Miinukset: They're in the process of restoration. They have quite a ways to go but they were honest about it and the price reflected it

Miinukset: They have removed their hot tub and the pool needs to be a little warmer

Plussat: Affordable and had a pool for the kids to swim, close to shopping, staff was nice

Miinukset: No hot tub, beds were very uncomfortable, room and Halls smelled of smoke, room was not cleaned very well at all, garbage cans overflowing, microwave in room didn't work, toilet didn't flush properly, shower head didn't spray properly