Pittsburgh hotellit North Shore

Plussat: Exceeded my expectations

Plussat: Location to PNC Park

Miinukset: Front desk wasn't obvious. We thought it was the counter to purchase from the café so we walked around several halls looking for it until we saw someone else obtaining room keys.

Plussat: The location is great for downtown events, the staff was SO friendly and accommodating. The room was beautiful and clean, and the breakfast was fantastic.

Miinukset: Paying to park isn't ideal, even if it's expected for cities.

Plussat: Clean Comfy bed, delicious breakfast, great assortments, the most friendly people work there and shuttled me back and forth to the hospital all day so I didn’t have to worry about getting a ride, hotel employee went above and beyond

Miinukset: No

Plussat: Employees were very friendly and explained all the benefits that come with my stay. Very satisfied.

Miinukset: Nothing did not meet my expectations. Very good experience.

Plussat: Its proximity to everything!

Miinukset: No

Plussat: the breakfast was the best hotel one we have seen. room very nice and location perfect for what we were doing. shuttle service was for area 3 miles around the hotel and excellent.

Miinukset: no, not really

Plussat: It’s hard to pin point one or a few things I had an amazing stay

Miinukset: The room had black marks on the walls

Plussat: Location to both sports fields, restaurants, and attractions.

Miinukset: The room was on the 7th floor and was directly beside the overpasses so we couldnt sleep due to the traffic noise. Also when we went downstairs for breakfast we intended on coming back up to our room to relax before checkout and when we arrived the housekeeper already had our entire room stripped so we had no choice but to leave early when checkout wasnt until 12 noon. When checking out staff member didnt seem to care that this happened and just sent us on our way. I probably wont stay here again in the future. Pool also looked very cloudy couldnt really see thru the water at all. Very murky.

Plussat: Location

Miinukset: No

Plussat: Everything was above expectations

Miinukset: No

Plussat: location

Miinukset: One staff members extremely rude. Check in was painful like she was totally bothered by us checking in. Also almost got hit by an employee pushing a luggage cart he muttered under hi

Plussat: Location of the event we wanted to attend to. The shuttle was busy but this was not a problem due to fact it was new year’s. The room was absolutely comfortable and cozy.

Miinukset: The parking and I did ask for a quiet room in which I have no idea what that mean. We was put near the parkway so the next day I was awakened by the buzzing of the cars moving.

Plussat: It is clean

Miinukset: That I got a text back from the shuttle driver that he got a booty call and wouldn't be coming to pick us up.

Plussat: Had my name on the tv when I walked in the room!

Plussat: The room was good. I’ve stayed in better but also worse. The beds were comfortable. The breakfast was good. I really loved that there was a free shuttle provided by the casino to take us there and back. The hotel provided one too but we used the casino shuttle.

Miinukset: Parking was pricey imo as was the room for the overall quality, perhaps it’s less on a non-holiday. Couldn’t figure out about the room darkening shade until the morning because it was not functioning properly so the room was bright in the morning. The tub could use an update, old style. The carpet in the room was a little stained. The staff members were not very knowledgeable it seemed except for one who may have been the manager. Had to wait a little bit for them to restock the breakfast food between 9 & 9:30am.

Plussat: Nice hotel and good location, but my wife and I are covered in bedbugs from our stay.

Miinukset: Our room had bedbugs. My wife and I are covered with bites after our 1 night stay.

Miinukset: Everything was fine, but when I went back to the front desk I asked for another parking pass. I handed him my card and he brushed it off and smiled at me and I proceeded to thank him because I know they are usually $24 (not from him telling me but from online). Already spent $180 for one night. So I was very grateful, then I checking my bank acct the $24 was taken out the DAY after. Why act like you were doing me a favor and giving me one when you actually charged me.. this was around 7:30 12/31. Very poor customer service.

Plussat: Location. No hidden fees. Advertised parking fee. Price was amazing for North Shore hotel.

Plussat: Clean room, pleasant service, nice breakfast.

Miinukset: No, would go there again, definitely.

Miinukset: I paid for a room then had to pay an extra 24 dollars for parking. A person that pays over 100 dollars for a room shouldn't have to pay extra for parking your personal vehicle for the night. Also there is no designated area to park in to go into the lobby just to check in. You have to pull to the curb and put your 4 ways on; there is a sign there that reads "Park at your own risk".

Plussat: The hotel was recently renovated and looks and feels wonderful. Especially for the price, I was very impressed overall with

Miinukset: Nothing comes to mind.

Plussat: Staff great very helpful, very clean and comfortable !

Miinukset: Hotel located in great location,very clean, great breakfast !

Plussat: Centrally located with a Free shuttle. Staff was friendly and knowledgeable about the surrounding area.

Miinukset: Hotel breakfast was average at best. The pancake machine repeatedly stopped working. The breakfast attendant didn't seem like she knew how to fix it. So we gave up, eggs were rubbery and sausage was cold. I will say, the hotel was sold out so it was busy.