Pittsburgh hotellit South Side Flats

Plussat: Our stay was fabulous and the staff was very helpful . Next time we go to Pittsburgh will be staying at the Hyatt.

Miinukset: Parking was $18 night and valet only that makes it really expensive for tipping the Marriott 1000 ft away does not charge for parking

Plussat: Location, neatness, cleanliness.

Miinukset: Bar food needs improvement.

Plussat: Front desk person was very helpful. Great location and shuttle service to the wedding we were attending.

Plussat: I would've loved if they asked me if I wanted a Riverview since the hotel was not crowded

Plussat: Didn’t expect a studio apartment! Beautiful clean room with view of the river. Nice hot breakfast with omelette bar. Big, clean fitness room. Great location across from shops and restaurants yet very quiet and peaceful with super friendly staff. Also Lavery much appreciate that they use ceramic plates and metal cutlery instead of single use items. Thank you for very nice three night stay.

Miinukset: Nothing

Plussat: Location

Miinukset: Limited parking

Plussat: Location! Location! Location! German brewery right next door!

Miinukset: Pool was closed for maintenance during a busy holiday weekend. Weird design for a room.

Plussat: I was able to check in early, I do appreciate them accommodating me. Thanks.

Miinukset: Wanted a better view

Plussat: there was a parking ramp directly across the street for cheap daily parking

Plussat: The hotel was great in pretty much all areas

Miinukset: The real only negative for me was the valet. Im just not a fan. I would rather park and go on my own. But the valet service itself was great. Always friendly and always available and never really had to wait for pick up and drop off. Another item maybe the free breakfast. It was ok... they got slammed in the one day i went and ran out of stuff and the taste was avg.

Plussat: The layout of the room was nice and I liked the shower.

Miinukset: I did not like having a frayed bath mat and although you offer a free shuttle service it would have been better if that particular staff would not have been complaining about being short-staffed and having to work dbl shifts.

Plussat: I never made it there to stay

Plussat: The location was very convenient with respect to the Southside. The property was well maintained and the rooms were very clean.

Miinukset: My room was on the train track side. There were trains several times during the night. It seemed like the front desk staff was never at the front desk or even in the near vicinity - when I checked in; when I had a couple of questions and when the hotel locked me out of my room on the 3rd day of my stay. I was not happy when I got locked out. Each time, I had to wait up to 10 minutes for somebody to show up. Also, the cleaning people didn’t restock the room completely (e.g. coffee, creamer, towels) So, I had to ask them for items that should have been restocked. Bottom line, the customer service level leaves something to be desired. They need some additional and/or better trained staff.

Plussat: Good location. Good staff and good breakfast.

Miinukset: A bar.

Plussat: Nothing as such except location

Miinukset: - smoking room provided specially when non smoking room was booked - one one listens. We had to sleep in cigarette smelly room. Talked to the front desk several times but all rude responses. No one from hotel management called/talked - tv did not work

Plussat: Big open rooms

Miinukset: No

Plussat: Front desk staff was exceptional!

Miinukset: The breakfast was not good. What was called scrambled eggs was some sort of plastic substitute, the bacon and sausage appeared to be reheated from frozen. I think if a property can't do a hot breakfast well, they should stick to continental.

Plussat: Uima-allas ja kuntosali. Aamiainen kohtalainen.

Miinukset: Vierestä kulkevan junan meteli jo aikaisin aamulla ja vielä myöhään illalla. Kolmas (ilmoitettu) sänky ei ollut valmiiksi pedattuna, ja kaikki sen sänkyvaatteetkin puuttuivat. Jouduimme pyytämään ja odottamaan tätä palvelua.

Plussat: Every one of the staff we were in contact with were very nice and helpful. We would definitely be back.

Plussat: Location

Miinukset: Yes the freight train that runs directly behind the hotel at all hours of the night .. like all hours and it has to blow its horn as it enters a tunnel located next to hotel

Plussat: The breakfast was great very clean friendly staff and great price!

Plussat: Loved and loved

Plussat: There were breakfast options (build your own sandwich basically) that is not seen at many hotels. I enjoyed coffee availability all day as well. The room itself was very spacious and well kept. I liked the kitchenette and that plates/utensils were provided.

Miinukset: It was somewhat of an inconvenience to not have an earlier check in time. I was there for a training which started at 8:30 AM and was unable to check into my room until about 2:30 PM. I had asked about it twice before 2:30 PM and kept being told it'd be about a half hour/hour that a room would be ready each time. In addition, there was mold on the inside of the shower liner which took 3 attempts to address (note to housekeeping, speaking to housekeeping directly, and finally speaking to the front desk). The matter was resolved by a new shower liner but the individual at the front desk simply asked if I wanted to change rooms which would not solve the overall problem. The pool was also closed during my stay.