Pittsburgh hotellit Central Business District

Plussat: Room was very comfortable. Nice free dinner and breakfast buffet, however, my daughter is gluten and lactose intolerant so she didn’t have many options for food. Coffee was fabulous! Valet service was great!

Miinukset: Not many choices for people with food allergies.

Plussat: The staff very friendly. Well worth the cost to stay with the goodies included.

Plussat: Loved the space and value of the queen suite. Staff was friendly and accommodating.

Miinukset: One dark spot in the room by the closet.

Plussat: Beautiful hotel. Very clean ,professional staff., I would stay at drury again

Miinukset: View was terrible from the window. The hotel didn’t accommodate either request for early or late check out. The patio and pool closed to early. Room had two terrible paint touch up spots and was out dated.

Plussat: Room was quite large, well-furnished, quiet and more than we expected. Price even included a very nice buffet dinner for all of us which was unexpected. Arranged for us to keep our car in the garage after we checked out with no additional charge.

Miinukset: No

Miinukset: We love hotel employee! The wind down meal with even a glass of wine is perfect. From warm cookies to popcorn to a rooftop patio, hotel employee is welcoming and warm. We even had a visit from the manager at breakfast. Well done, . We will stay

Miinukset: The valet situation was super tight. There were multiple events coming and going. Obvious not something that can be altered. I can tell you that I had miscellaneous apple connectors attached in my truck for navigation and pieces of it were missing when the vehicle was returned to me. I chose to pick the truck up in the street due to the business of area at the time. I noticed when I went to get back on the highway and everything was torn apart. I did not file a report - I took it as my responsibility to empty the vehicle-I do know better. That does not reflect on my stay and would stay there again

Plussat: All the staff were very friendly and accommodating

Plussat: location is so so, facilities is so so relatively low price

Plussat: Place was great

Miinukset: Wish I could have stayed longer

Plussat: The hotel staff was very accommodating which was a healing balm after a difficult experience I just had. The front desk person got me into a room early and let me park me car and welcomed me to have breakfast. I had a totally pleasant experience

Miinukset: no, the bed was a little too firm for me

Plussat: Staff were extremely friendly and always available. Excellent location with easy access to all sports arenas.

Miinukset: Nothing negative to say. Perhaps brochures/ pamphlets with local activities would help vacationers with planning and getting around this beautiful city

Plussat: Bianca at the reception counter was so very helpful and recommended took my needs. Just next to market square: easy access to food

Plussat: It was perfect, location was central to all our activities

Miinukset: Everything was great no complaints. Staff could have been a little friendlier.

Plussat: Fantastic location; a quick walk to the water, bridges, forts, but off on a quieter side street.

Plussat: Excellent front desk support from Doug

Plussat: The staff was very friendly, the location was great.

Miinukset: Our view was of the air conditioning units, which later became less important once we had to deal with the guests next door. The couple was incredibly loud and using vulgar language. They argued from the time we arrived back at our room at 11 p.m. until the early hours. We were going to call the front desk once it was still continuing after 1:00 am but we believe they were intoxicated and didn't want to escalate the situation. We did inform the front desk during check out.

Plussat: The staff was very accommodating and professional

Miinukset: Just wish it had a swimming pool for the kids

Plussat: Location

Miinukset: Nothing

Plussat: The staff was very friendly and helpful!! Very clean and located in the best place close to everything!!!

Plussat: Super clean, well maintained, and in a great location to access downtown pittsburgh/ market square attractions. My other guest forgot her key and I was asleep, but the concierge was very friendly and gave her another. Much appreciated.

Miinukset: Parking is expensive - would appreciate a discount for hotel stayers.

Plussat: Security in Elevator

Miinukset: The parking for $30.00 per night is outrageous. I used to live there and hotels 1 block down the street charges less than that and they valet your vehicle. As you enter the hotel it smells like suagge and smells the same in the room.

Plussat: The room was nice and didn't suck.

Miinukset: The location was downtown Pittsburgh, lots of bums/homeless people hanging around. Loud noises most of the night made for a sleepless night. No complimentary breakfast. No shuttle service. Parking was $30!

Plussat: Though it was a historic building it has been updated into a very modern and well appointed environment.

Miinukset: A couple joined us last minute causing us to extend our trip and subsequently our stay we just asked for a bigger room to accommodate us. The gentleman at the desk made countless errors including charging a card he didnt have authorization to charge but

Plussat: Staff helpful & courteous. Room very nice.

Miinukset: Lobby & lobby bar area uncomfortably cold.

Plussat: Its convenience

Miinukset: $20 for a glass of really bad wine

Plussat: Beautiful hotel and excellent staff enjoy my stay

Plussat: Location

Miinukset: No

Plussat: nice rooms, friendly staff

Miinukset: Had to make a reservation for 1 night (Thursday night) and then add an additional 2 nights on a separate reservation ( Wedding Block). This was very time consuming and difficult. I would recommend that for a Wedding Block an additional night be added on both ends of the stay. The reception was being held at the Hotel and we weren't sure why it was so difficult to have a single reservation for our stay. There were many guests of the Wedding staying at the Hotel and we didn't feel like having to make multiple reservations for a stay was good customer service. We booked 2 rooms for Thursday night, and then 2 rooms for Friday and Saturday night. We therefore had multiple reservations with varied pricing.

Plussat: Great location and always clean..

Miinukset: Nope

Plussat: Nice windows. Modern furniture, comfortable mattress. The TV was nice.

Miinukset: Not enough light in the room. Very poorly lit at night. The coffee pot was hidden in the dresser. I think there should be a place by the ice bucket for the coffee maker. Found it right before we left and was disappointed. Could hear every door on the hallway opening and closing. The hair dryer was sad.

Plussat: The room was gorgeous...and the view from our windows were outstanding. The ladies couldn't stop talking about how beautiful it was. The service was great and the breakfast was delicious. We had a great time and we're looking forward to coming again!

Miinukset: Nothing!

Plussat: They let us check in very early and gave us a bed choice

Miinukset: No!!

Miinukset: Parking

Plussat: Everything. The staff, location, food, views, rooms, spa, etc. Top hotel

Miinukset: 2 things only. 15usd for wifi per day? Too expensive! It should have free wifi. And the parking, 32dls for the day, also very expensive. In others top hotels they dont charge you for that, its complementary, just like wifi. But here, is a rip off

Plussat: Nice people checkin and facilities really good. Spa and gym great. Location superb.

Miinukset: My sons room was not cleaned every day and the hotel failed to transfer all rooms to my account despite confirming they had. Just a little poor and almost embarrassment with my family.

Plussat: Everything! CustomerService was outstanding!

Plussat: The service and amenaties were Excellent and every emmployee was attentive and efficient.

Plussat: Definitely a top-notch hotel. Everything you would expect when staying somewhere at this price point.

Miinukset: I second the other comment about the nickel and diming. Valet and Wifi should be included in the cost of your stay. Also, I was very unimpressed by the food at the hotel bar, Andy's. I wouldn't have minded the fact it was so overpriced as can be expected at a hotel, but the Angus sliders had no taste. We should have made a quick walk over to Primanti Brothers which is only about 5 minutes away on the square.

Plussat: Great location, nice sized rooms. Staff was very helpful and friendly. Really nice spa and gym. The bed was comfortable, and the room had all the amenities I would expect to find in fine lodging.

Miinukset: Only real complaint was finding a bucket of fried chicken (several days old) in the mini fridge of the room we stayed in....

Plussat: Bed was very comfortable. Eric the concierge was very friendly and helpful. Staff were friendly.

Plussat: Wonderful jazz ensemble on Friday evening was a nice surprise. Everything was great!

Plussat: The staff was extremely helpful and nice. The view from my room was excellent. The room was very comfortable. The location was perfect.

Miinukset: The food was average and maid service was slow.

Plussat: We had the best time in Pittsburgh and the hotel was awesome, the most comfortable beds , service was great. The atmosphere was warming and welcoming! Will definitely come back!

Plussat: Room was spacious and well adorned, view of the stadium and river was beautiful, and the building itself has a sleek elegance that can't be overstated. The staff was friendly and helpful, and the food at Habitat and Andy's, while expensive, was delicious. We stayed for the first time on Valentine's day and plan on doing the same next year.

Miinukset: The price is excessive, nearly $400 for one night. While you certainly get what you pay for, I would recommend staying elsewhere unless you can justify this kind of expenditure as it really is a one a year kind of splurge for us. You also have to pay for wi-fi ($15 a day) which is just silly considering the cost to stay.

Miinukset: Very expensive

Plussat: location, the front desk staff and valet were extremely friendly and professional. room was immaculate! loved loved the hotel!

Miinukset: the only thing we had any issue with was the outlets in the room. Only two worked-- the one in the bathroom did not and the other ones were sporadic. made it very difficult to try hair and do make up. other than that it was fabulous!

Plussat: Great rooms, view and hotel management and staff were excellent.

Miinukset: There is no current restaurant or bar as ownership changes. Once this is resolved and a new restaurant and pub is in I look forward to staying again but without room service or dine in food, I was forced to walk across the way and eat a menu I was not fond of.

Plussat: Loved the perfect location and friendly staff. Welcoming fireplace in lobby. Decorations for holiday season

Miinukset: Faucet was loose in bathroom.

Plussat: The hotel was put visitors safety first by having locked elevators

Plussat: The hotel is in a perfect location. We walked to the Penguins game and to the Strip District. The room was beautiful and the bed was comfortable.

Miinukset: Parking was $29 a day. That was pretty high so we used public parking which was four blocks from the hotel but was only $25 for three days.

Plussat: Perfect location

Miinukset: Nothing

Plussat: Location was great , staff was helpful and pleasant.

Miinukset: Parking cost for vale was very expensive , and no pool or hot tub

Plussat: It was nice ans very friendy service.

Miinukset: Only availabe parking was valet. Or t use local garage abut 4 blocks away. The heating system seemed old. It was very noisy shen it was on and had to crank it up to 80 just to get it warm in the room

Plussat: Hotel was in a perfect location and room was super nice!

Miinukset: Didn't know until we got there that parking was going to be $29 extra a night.

Plussat: location and staff

Miinukset: better gym and a more reasonle parking prices

Plussat: Location and staff. room was great too. Large room.

Miinukset: No. Bed could have been softer but that is all.

Plussat: The location is great.

Miinukset: The staff at front desk was very inpatient. However staff working at valet parking desk are much nicer.