Pittsburgh hotellit Central Business District

Plussat: This is the second time staying at this hotel. Both times EACH staff member was extremely pleasant, helpful and professional! The food offered for evening & morning is excellent; saves on food expense too. Highly recommend this hotel.

Plussat: Free dinner and a drink was included. Management and staff were great. Walking distance to the convention center.

Plussat: Hotel had free breakfast AND free evening snacks and cocktails

Plussat: Excellent friendly staff including Darnell the breakfast porter who is really helpful.The valet parking service is very convenient and well run.

Miinukset: The location of the bar seems odd to me a bit out of the way. I would consider relocating it to the main floor.

Plussat: We loved everything about the Drury & thank you for a pleasant stay!

Miinukset: There was nothing we didn't like.

Plussat: Staff and location

Miinukset: The cleaner should give more effort on cleaning such as vacuuming the floor and clean the bath floor

Plussat: Everything about the hotel and experience exceeded our expectations! Absolutely fantastic, would definitely stay again and recommend to others.

Plussat: Location, cleanliness, breakfast!

Miinukset: The rooftop closing at 10pm.

Plussat: Location, room, service, food

Miinukset: Nothing

Plussat: Atmosphere was nice

Miinukset: The hair on the back of the shower wall but don't worry we go it.

Plussat: Paul then night shift member was excellent and had superior service .

Miinukset: Food could be improved.

Plussat: The staff were terrific, they accommodate my request for early check in and late check out. Food buffet was wonderful. Management staff very untuned to clients. All valet staff were amazing!!!

Miinukset: None

Plussat: Close to the city centre. Wide and quiet room. Breakfast and parking included. Kind staff.

Miinukset: Bed sheets haven't been changed from the previous guests: we found them dirty. Also the bathroom haven't been cleaned.

Plussat: Great location. Friendly and helpful staff. Free parking. Free breakfast.

Miinukset: Cable TV was spotty and no PPV movies. We have stayed here in the past and had better service and the ability to rent movies.

Plussat: Everything was awesome there service was the best. Accommodation was beyond expectations.

Miinukset: There was nothing I didn't like..this was a very excellent choice.

Plussat: Comfortable, convenient and clean

Plussat: Great location

Miinukset: Did not clean the room.

Plussat: I Had nice stay The location is excellent This hotel is located in downtown across Historic Heinz History Museum and close to popular Strip District which has variety of shops Parking was easy and safe Lisa in housekeeping and Eric in breakfast area are fantastic staff members Breakfast was delicious

Miinukset: The property didn’t have refrigerator

Plussat: The fact that it is close to downtown and the Strip District. Also, it has free parking and breakfast.

Miinukset: The room decor was out dated with the dark color scheme and furniture. The TV was extremely small and the tiles in the bathroom were broken.

Plussat: Everything was wonderful! With additional praise to Chelsey for all that she did in helping with reservation, her ability to answer questions, and above all her beautiful friendly personality!!

Plussat: Good breakfast. Front desk hellpful

Miinukset: Bathrooms need updating

Plussat: Plenty of parking places Good Location

Plussat: The front desk folks were wonderful. The breakfast was excellent, beyond expectations. Loved the free parking in such an urban area. Cookies in the afternoon and breakfast bags were a great amenity as well.

Miinukset: Unfortunately, our room's maid dropped the ball. The floor was filthy, dried coffee or pop in large splotches, hair in front of the bathtub, and obviously unvacuumed carpeting. Our second day, none of our toiletry or coffee items were replenished. However, when I mentioned this to the front desk upon checkout, we were generously compensated for these unfortunate oversights. Would I return here? Absolutely!

Plussat: The staff was friendly. The room is big and more importantly clean. It is in walking distance to everything.

Plussat: Everything was amazing from the lovely staff to the rooms and amenities!

Plussat: great location

Miinukset: no free wifi

Plussat: The service and amenaties were Excellent and every emmployee was attentive and efficient.

Plussat: Location is excellent.

Miinukset: Had to change rooms because first room was not clean. Dirty bathtub, dust on surfaces, stained chair & lampshade, hair in/on bed.

Plussat: Everything pretty good in general, although pricey.

Miinukset: The price for the breakfast is excessive. Orange juice was a blend of natural and bottled (8 or 9 dollars), an abuse.

Plussat: Loved the floor to ceiling windows - it made the room much brighter. We also really loved the bathroom. It was clean and the entire experience was, overall, very positive. We would absolutely stay again.

Miinukset: I was surprised that our room did not have a mini fridge that we could keep bottled water in. The room provides a glass bottle to fill with water from the vending area but no way to keep it cold since the mini bar fridge is full and very small.

Miinukset: The fact that I can’t use the hotel’s WIFI for free in my room was very inconvenient!

Plussat: Wonderful jazz ensemble on Friday evening was a nice surprise. Everything was great!

Plussat: Location. Space. Bed was comfortable

Miinukset: Room service menu. Worst czr salad I've had. So salty.

Plussat: The feather pillows were awesome!

Plussat: I stayed in a room with a city view and boy was I not disappointed! I was on the 18th floor with a view of the iconic One PPG Place tower (the one that looks like a glass castle) with the river, bridges and Mount Washington beyond. It was so nice I left the curtains open during my entire stay because I wanted to watch the view change from afternoon straight until the next morning. The bed was also incredibly comfortable and I loved the Le Labo bath products. The front desk staff were fabulous, friendly and efficient.

Miinukset: My only complaint would be that while the room was definitely well priced for what you got everything else was ridiculously overpriced: 15 dollars for Wifi access (I would expect this to be free for guests) and nearly 70 dollars for a room service meal that comprised of a pasta dish and one glass of red wine that also took 45 minutes to get there. Also breakfast is not included which at a hotel like this I would expect it would be

Plussat: Very clean and comfortable. Very helpful and friendly staff.

Miinukset: Free Wifi

Miinukset: $336 for one night is very high for what the hotel offers.

Plussat: Loved the location- perfect for our event at the PPG paints center. Staff were all friendly and strobe to make us happy. John the bartender made us feel very welcome and gave us good tips about the city.

Miinukset: Honestly, for a hotel this nice, the lack of a hot brewed coffee station in the morning was a glaring error. They only offered a kuerig with restaurant creamers. I know I look forward to a large brewed cup of coffee (tastes different) than that. Plus, I had a kuerig in my room. I shared this feedback with the desk. I hope they add it to their service.

Plussat: Location is perfect for our events. The courtesy shuttle driver, Charles Brown, was very pleasant and helpful. When we needed an hour extended checkout, it was handled very efficiently. The room was clean and comfortable.

Miinukset: There were not enough toiletries. We couldn't find a shower mat to use, had to use a towel on the floor.

Plussat: So close to the venue we were visiting!

Miinukset: We keep getting the same room every time we book

Plussat: The staff was very helpful and polite. The shuttle service was great!!! We used this 2 or 3 times a day. The shuttle drivers were prompt and friendly. We had a great time!!! The location was perfect because we went to a concert at the PPG arena which is located see right next door.

Plussat: helpful staff, clean

Miinukset: pool out of order, no ice machine no vending machines

Plussat: Location. Facilities are nice

Miinukset: Shower had a lot of mildew in the corners. I spoke to front desk and it was scrubbed with bleach.

Plussat: Didn't eat there.. I will give kudoos for the 3 shuttle drivers Charles, John and Rick.. They were awsome. couldn't ask for better people.. Staff was great too.

Miinukset: First of all the ice machine on 4th floor was out of order so we had to go up or down a floor to get ice. Second, the swimming pool was out of order and we could not use it. third, our king bed squeeked and made noises. I'm thinking of another hotel for my next trip. We come out at least 4 times a year for baseball and hockey games.. Is the Cambria getting run down? Even the 3 flags in front of the hotel are in poor shape..

Plussat: The complimentary taxi was great. The drivers were superb - Rick and Charles. Both knowledgeable and went out of their way to help in little ways. They added value and differentiated this place from others - thank you guys. Also the catering manager Hannah - awesome and gave us an alternative list of sites in Pittsburgh.

Miinukset: I stated I didn't have a car when we checked in - I was charged parking on a daily rate, even when I said I didn't have a car. Then the practice of daily charging for 'incidentals' is so annoying when you don't incur charges. Its like they don't trust you and assume your going to wreck a room. They have your CC details and could check at the end of your stay and charge then, or check the room on a daily basis when it gets serviced to see if there is any damage. Every time you questioned the practice you felt you were dismissed and not trusted. Its not a good basis to run a hotel when you pre charge your guests and for that reason only, I'd be reluctant to return. If that practice stopped, I'd be back.

Plussat: Proximity to the city as well as U Pitt.

Miinukset: One elevator and the pool were out of service the time that we were there

Plussat: Staff was mostly pleasant, clean and stylish room

Miinukset: No walkable nightlife, pool closed

Plussat: Location for a show at PPG is supurb, walking to restaurants on the other hand takes some time.

Miinukset: The room never got cold enough, never fell below 75 despite being set at 68 and air running the whole time. I checked the air filters and they were filthy. I notified staff and no attempts to rectify the situation were made. In fact, staff never responded.

Plussat: Both were good

Miinukset: Everything was good.

Plussat: Great rooms, view and hotel management and staff were excellent.

Miinukset: There is no current restaurant or bar as ownership changes. Once this is resolved and a new restaurant and pub is in I look forward to staying again but without room service or dine in food, I was forced to walk across the way and eat a menu I was not fond of.

Plussat: Nice downtown location, rooms were really nice. Within walking distance to a lot of things.

Miinukset: Unsure where to park, should have done valet

Plussat: All was good very nice and helpful staff

Plussat: The property’s location is close to everything you would want to do in Pittsburgh. The room was modern with the latest amenities (including accessing your Netflix account on the TV), but had tons of character.

Plussat: The hotel is in a perfect location. We walked to the Penguins game and to the Strip District. The room was beautiful and the bed was comfortable.

Miinukset: Parking was $29 a day. That was pretty high so we used public parking which was four blocks from the hotel but was only $25 for three days.

Miinukset: 1. Could not get to the hotel until after 10pm. Roads to hotel were blocked due to Charity Run. Called hotel and they could not give us a route to the hotel. 2. TV in the room was incorrectly wired so it got "NO SIGNAL". I had to correct the cable connections to get TV to work. 3. Alarm was set to 4am … It woke up entire family. 4. Bathroom door latch was LOUD, waking up everyone anytime someone used the bathroom. 5. No linens for sleeper sofa. Had to wait for delivery. Remember, all this occurred after LATE Check-In … never really had a chance to relax in the room

Miinukset: The restaurant was ehhh. Too expensive for the quality of the food which was mediocre at best.

Plussat: Great location.

Miinukset: Our room had plastic on the window. Couldn’t see anything out our window. Check in was at 3. We didn’t get into our room til 4-4:30. Our friends came around 5-5:30. Their room wasn’t ready til after 5:30, when checkin was at 3!!

Plussat: I liked the easy check in

Miinukset: The staff was young and not very helpful to a new visitor

Plussat: The staff was so wonderful and helpful, especially Justin! He is a keeper!

Miinukset: For the money, it would have been great to offer a complimentary breakfast! But you even had to pay for the coffee downstairs. You should be competitive and offer that. Even though everything else was great, we won't book here again because no complimentary breakfast!

Plussat: The property was clean and fancy. The room felt inviting and intuitive.

Miinukset: The view wasn’t good. The shower head had poor pressure.