Porto Alegre hotellia

Plussat: Breakfast and restaurant was great.

Miinukset: Location is not great

Plussat: Despite my stay was not long enough to evaluate all facilities, I can say it's a good hotel. Wifi, breakfast and the room (clean and confortable) met my needs for an overnight stay.

Miinukset: It doesn't seem reasonable to charge extra for parking

Plussat: Very clean, super comfy bed, amazing breakfast, easy to get to airport, close to train to get to other parts of city

Miinukset: For me, nothing because we chose hotel to not have to leave. There isn’t much around in walking distance though.

Plussat: The property is very well located and clean. Clean and quiet and I was surprised that ir was 2 minutes away from the airport. Very convenient

Miinukset: I would suggest a better food (dinner) it was very expensive for the quality of food

Plussat: The staff is amazing and you can tell that the hostel is good organized! The hostel looks beautiful and is super clean! I liked the Breakfast with the vegan cake :) the beds were comfy! I would recommend it!

Miinukset: Everything was good :)

Plussat: I’ve been traveling for two years and mostly in Europe, but this place easily comes out on top. The staff are amazing here, every one of them. They go beyond what is expected and are so friendly and polite. They all speak excellent English too. There are so many hangout areas here to relax in, really like that aspect. The facilities were great, many bathrooms and showers, and a totally good functional spacious kitchen for cooking. The breakfasts were super! The only thing is that I wished breakfast was served later until at least 10am. And lastly, the location is in a great safe area of town with lots of cafes, restaurants, bars and a huge beautiful park one street away.

Plussat: Cozy and friendly

Plussat: A hostel with a welcoming and super helpful staff located in a vivid but safe area. Very good atmosphere and easy to meet other people. Super clean and delicious breakfast (big plus for vegan cake and fresh fruit)!

Plussat: Very clean, very friendly staff, nice rooms, good breakfast, good location, felt very safe

Miinukset: The beds were a bit short

Plussat: Location, staff, breakfast, facilities, the room, facility control..

Miinukset: That I couldn't stay any longer

Plussat: great place to stay, relax and socialize. simple but very tasty breakfast

Miinukset: Could have blackout curtains and the bathroom window was too hard to close

Plussat: The staff is very welcoming, the location is excellent, it feels like you are at home with your friends. I encourage everyone to book this hostel.

Plussat: The staff, especially Kiro, were very welcoming and helpful throughout the stay.

Plussat: I loved this hostel. It was clean, social and the staff were very friendly and nice. There were even free drinks on Monday night when we were there. I have no complaints ! Really this is a great place to stay

Miinukset: Nada

Plussat: I have stayed at the hostel many times and my expectations have always been reached. The staff are very helpful, the breakfast is complete, the rooms are comfortable, the hostel is organized and quiet.

Miinukset: I did not find items that I could name as unsatisfactory.

Plussat: Location

Miinukset: Room service breakfast. Breads stale and of poor quality. Unacceptable in a hotel of this level.

Plussat: food excellent and the location was perfect for us

Plussat: Central location very safe and a lot of restaurants in the neighborhood

Miinukset: The place

Miinukset: The decoration is old. Needs a refurbishment

Plussat: Great location and breakfast , very friendly staff, comfortable bed.

Miinukset: Room a bit old with damaged wall in the entrance hall (scratches and painting not in good condition), and light bulb at bathroom burned out. Not expected at Sheraton. Very disappointed with parking fee, R$85 for overnight parking is insane at Porto Alegre and was not advised at check in.

Plussat: Location was great. It was very close to places to eat and places to do a little shopping.

Plussat: Modern bedroom and lot of space - nice little swimming pool

Plussat: My arrival after 9:30pm was very welcoming and effecient. I required extra help from reception who were attentive and actioned immediately. Room was very spacious.

Miinukset: Pool area had no shade. Cafe workers could be educated more on what they sell Sometimes breakfast area warm.

Plussat: Great staff

Miinukset: Location could be better

Plussat: Like the larger room with sitting area, it makes a difference from the standard hotel room. view and windows great. rooftop pool great but a little small and they need some lounges but better to have an outdoor pool then none at all. I loved that!

Miinukset: nothing, everything was great!

Plussat: Clean and confortable

Plussat: It is a good structure, clean and with a very nice staff On the street at the side of the hotel you can park your car by night free and between 8 and 8PM, for two hours each ticket.

Miinukset: They have several problems with the internet, Their LCD are very old. The parking is very expensive. And it seems to be on this way by around

Plussat: Breakfast is very good and the room was very clean.

Miinukset: Too expensive for what they offer.

Plussat: Lovely hotel, well located and the staff were very attentive.

Miinukset: N/a

Plussat: Location to airport

Miinukset: Not a big deal, but some of the electrical outlets need maintenance. Exposed wires and loose outlets.

Plussat: Very good location close to the airport. Clean room.

Plussat: Clean, nice room. Free pre-breakfast (coffee, juice and snack) for travelers on early flights that leave before breakfast service starts at 6AM

Plussat: The hotel was nice, clean, and staff was friendly. The proximity to the airport was great. I left the airport at 4am, and there was complimentary coffee at the reception area (big plus for me). I would definitely recommend.

Miinukset: I had trouble connecting to the Wi-Fi, and the shower head could've been cleaned a little - water sprayed in every direction. If I had had a safety pin with me, I would have cleaned it myself. So, I ended up using the hand-held attachment. Last but not least, the shuttle service from the hotel to the airport could have been complementary - it is literally a two-minute ride. However, it was definitely not expensive.

Plussat: Convienient to ap. Clean. Free shuttle from ap but you have no way to know.

Miinukset: Paid for king, got queen sized bed. No coffee in room. If you didn't pay for breakfast they didn't want to give you coffee but another guest told us it was free. Stayed 2 days but had go back down the 2nd day as our keys wouldn't work. No free shuttle back to ap. Told us a snack was free between 4-6 am but when we arrived near 6, they said that they had already put it away and didn't even want to give us coffee. Would not stay here again.

Plussat: The rooms are confertable. Very near to airport. There is a good breakfast.

Plussat: Comfortable and easy access by the airport. Nice breakfast buffet

Plussat: Location- staff and facilities

Plussat: Very good location next to the historical city center. This traditional hotel keeps its charm, with good service, and spacious rooms.

Miinukset: En suite bathroom not sufficiently lit. Not all rooms have been refurbished. The older decor has carpet on the room floors, which can be a problem for allergic guests. Breakfast room in need of modernization, especially the chairs.

Plussat: Once inside it is a beautiful hotel, very clean and well maintained.

Miinukset: We didn't find the staff to be very tourist oriented, especially English speaking tourists. Due to the language barrier they were either unable or unwilling to be very accommodating. The location is in a run down area of the city, not a good area for pedestrians.

Plussat: Room was nice, breakfast was OK, the location itself is good if you have a car, once it is close to Free Way.

Miinukset: The área around the hotel is not good. It is not recommendable to walk around.

Plussat: Hard to find anything good about this place.

Miinukset: Couldn’t check in because staff was handling accommodation for people in a cancelled flight. There were no separate lines for regular customers. Not willing to reimburse either.

Plussat: Hyvä hinta-laatu suhde, kiva sisäpiha

Miinukset: Epämääräinen alue

Plussat: Good location and some nice bars around

Miinukset: small rooms and not good ventilation system

Plussat: The hotel was extremely well located and in a very safe neighborhood.

Miinukset: The staff attempted to charge me a tax of 50,00 reais for a room for a couple because when I booked I clicked on "single occupancy" by accident even though when you book for a "couple" you don't pay any more money. Futhermore, I was without wifi for half of my trip which as an international traveler without a functioning cell phone is unacceptable since wifi is the only way i can communicate; also when the wifi was working it was EXTREMELY slow.

Plussat: Location. Staff

Miinukset: My room did not get cleaned.

Plussat: Lobby and reception are nice; Excellent location; Rooftop pool and bar are small but a nice space to relax. Effective AC in rooms, rooms reasonably clean (housekeeping so-so)

Miinukset: Fitness room is a joke; Ironing board on 7th floor in ridiculous condition, Iron even worse (see photos! LOL!!!!), housekeeping so-so, but still room was cleaned and bathroom items filled sometimes (not always).

Plussat: The breakfast was great. New property so all nice new rooms. Nice rooftop pool. Rooftop bar near pool (not owned by hotel though).

Miinukset: Maybe a little more lighting in room? We couldn’t use PowerPoints and charge anything As standard round international adapter could not fit into socket. It’s the new shaped socket.

Plussat: Mattress and pillow were comfortable and sheets were clean. Breakfast was simple but good. I had enough to get stuffed. Facilities were functional: toilets, showers, wi-fi, refrigerator, stove, heater, air conditioner, fans. Location could not be better: inside the bohemian area with many bars and restaurants apart from sightseeings nearby. Security was good: they controll well who comes in and out and are always aware of the surroundings. Friendly staff: they interact nicely with guests and are very helpful. On weekends they organise barbecues and invite everyone over.

Miinukset: The WCs should be cleaned more often. There was hair onto the walls and floor. The bins in the toilets should be emptied more often as well.

Plussat: Location and staff are great!!

Plussat: Friendly staff, nice garden and top location.

Miinukset: Room was a little run down and dirty.

Plussat: I liked everything! Richardo was amazing in checking me in, telling me all the details about the property and helping me up with the suitcase. The room was clean, spacious with lockers, ac, own shelf, light and plugs by the bed. The sheets smelled fresh, bathroom, clean, big shower, hot water, good breakfast (2 kinda bread, meat, cheese, butter, jam, dulche de leche, coffee, tea, milk, crackers, fruits) . The backyard was amazing with tables, swimming pool, felt like in a park.

Miinukset: I liked everything

Plussat: 1- Location and silence a great combination , facilities around the corner and bird sound on the wake up ( 2-Their cleanest standard is amazing , sparkling clean ! 3- Staff is supporting and well trained a must!

Miinukset: The lights and lamp-stands are the normal uncontrollably white , nothing what a easy change can solve.

Plussat: Staff is amazing

Miinukset: TVs need to be updated

Plussat: Staff, Cleaness, location.

Miinukset: Decoration of the room,