Porto Alegre hotellit lähellä Palace of the Azoreans

Miinukset: The hotel was a little far from the center of the city, no restaurants or bars near. But nothing that a taxi can't fix.

Plussat: Good breakfast, confortable bed, easy check in.

Miinukset: My wardobre was missing one door. The hotel is under renovation, so I think some things are kind of unfinished. Anyway I asked about it at the reception and the clerk didn't have a clue about it and didn't bother to send someone to check it.

Plussat: Room was comfortable and breakfast was good. The hotel allows access to the rooftop where a pool is located and from where it's nice to see the sunset at the river. The location is good, close to a mall and also close to the "Marinha" park as well as to Beira-Rio stadium and the recently renovated riverwalk next to the Guaíba river from close to the hotel all the way to the Gasômetro powerplant.

Miinukset: Bathroom in the room could have been better cleaned in the shower area.

Plussat: The room was great, the staff just wonderful and our stay was top notch.

Miinukset: Everything was wonderful.

Plussat: 3 min walk to a big shopping center with supermarket inside . Amazing view from the room . 5 min drive to all good parks and more .... recommended .

Plussat: Good space. Confortable bad.

Miinukset: Poorly remodeled.

Plussat: The free breakfast was great, my room was very nice and clean.

Miinukset: Tried to order room service from the room phone, staff who answered I guess couldn't speak English and hung up on me. Had to go down to front desk to place order. Staff at desk couldn't speak English either, but together we worked it out. Ordered Ceasar Salad, but it did not come with Ceasar dressing.

Plussat: Location

Miinukset: Everything was ok

Plussat: The area is nice, close to the parks on river side.

Miinukset: The staff members very rarely speak English. And very badly...

Plussat: View was really nice from the top floors, rooms have a small balcony, breakfast is on the top floor with extra good view.

Miinukset: Was pretty pissed off that they wanted to hit us up for R$10 when we asked for a fork to eat our takeaways with.

Plussat: Nothing, it is not a 4 start for sure.

Miinukset: Old, without good structure, elevator seems that will be tear down, no room services, no comfortable bed or pillows, the bathroom is small and old .

Plussat: Very Efficient check in and check out process, which has been rare to find in Brazil. There was water in the mini fridge at the room, very convenient. The breakfast was at the 16th floor, it was good and there were lots of windows with a very nice views of the city. Very nice for someone that have t been there before or like views as me. Room was clean overall, No carpets and good ventilation in the room which is very important for me. The internet worked very well!

Miinukset: The quality of the bed mattress and sheets could be better. The TV remote control was dirty, should be cleaned when they clean the room. Desk chair was not very comfortable. Cleaning service was good but there are opportunities for improvement.

Plussat: Bed

Miinukset: Windows room

Plussat: The hotel met my expectations, offering good quality for the price. Nice installations and decoration. The bed is very comfortable, the shower provides high pressure and temperature (though it's very noisy so that I could hear other rooms' showers working). The breakfast is fine, fairly diversified (though some days the loafs were dry), and it is served in the 16th floor, were we have a nice view of the city. It's located in the historical centre, surrounded by restaurants, pharmacies and small markets.

Miinukset: When the curtains are open, the room loses all privacy because there are residencial buildings right in the other side of the street. I asked for a room in the upper floors and with a wide view, but probably that was not available. But that was not really a big issue for me. I would stay at the same hotel next time.

Plussat: The bed is cozy and the room is large enough for more than 2 people stay comfortably.

Miinukset: The building and most of its facilities look pretty old, however, the hotel (on average) is comfortable and clean.

Plussat: THE VIEW FROM THE RESTAURANT AT THE TOP OF THE HOTEL - AMAZING.

Miinukset: PARKING WAS NOT SO GOOD.

Plussat: Very good bedroom

Miinukset: They don’t have room service! The restaurant is for the breakfast but you can’t order for dinner or lunch

Plussat: The hotel is very nice but the rooms very small. Location in a safe and quiet neighbourhood. Gym was ok. WIFI was good. A good breakfast with a choice of fruits, cereals, bread and scrambled eggs.

Plussat: Great location close to restaurants, clubs, and parks. Nice classic architecture in public areas

Miinukset: Average room furnishings, pool needing cleaning, so-so breakfast selection and display

Plussat: Location was good

Miinukset: Rooms too small Breakfast very poor No International Television programmes in English

Plussat: Nice location. Good breakfast and food. Enjoyed spending time by the pool at the rooftop watching the sunset or having drinks and starters in the new rooftop bar.

Miinukset: Nice staff but it would have been great if one of them spoke English

Plussat: Location

Miinukset: Staff and room

Plussat: I liked the room's bed and the location of the Hotel. The neighbourhood seems safe and nice. Room service was good, and the food taste was really nice.

Miinukset: Staff is rude, not so friendly as I'm get used to when I travel to other places in Brazil. I took a Super Luxury room and for my disappointment, the room had nothing of luxury. The luxury of this hotel can be found in a half-price hotel in Rio de Janeiro. I received a Welcome drink that I couldn't use because the restaurant was closed and the room service only included wine and beer. This was really disappointing since I was celebrating my wife's birthday. Definitely, I won't come back here. Leisure are was super dirty. There's a bar on the roof top, which is loud. You can't hear from the room, but you hear weird sounds from time to time coming from upstairs, noisy thing! Seems to be a luxury hotel but to be honest, it is a mid term hotel. Hated it -_-

Plussat: Breakfast, location, room

Miinukset: The staff at reception is always a bit slow, and when you arrive from a 25 hours flight you want your room fast.

Plussat: The location is good.

Miinukset: The bathroom. Was very worn out and dirty. The airco was off when we arrived, so the room was way too warm. The airco also had an unpleasant smell. I had better memories of this place. Time is showing the signs.

Plussat: The hotel was extremely well located and in a very safe neighborhood.

Miinukset: The staff attempted to charge me a tax of 50,00 reais for a room for a couple because when I booked I clicked on "single occupancy" by accident even though when you book for a "couple" you don't pay any more money. Futhermore, I was without wifi for half of my trip which as an international traveler without a functioning cell phone is unacceptable since wifi is the only way i can communicate; also when the wifi was working it was EXTREMELY slow.

Plussat: wonderful location.

Plussat: Nice roof top and great location

Plussat: I love this hotel. Great location, relaxing stay. The 5th time i have stayed here. And will return

Plussat: Good breakfast, comfortable bad.

Miinukset: Small TV

Plussat: Staff were very friendly and helpful, SPOKE ENGLISH! The area upstairs was wonderful, great views, pool and chill area. There was wifi all over the building, which is always a gold one for travellers. Very nearby the main park as well as great cafes and restaurants. this place is friendly for those who are in wheelchairs or disabled.

Miinukset: Would have liked to receive a bottle of water or toothpaste in the rooms BUT thats just me looking for something to complain about.

Plussat: Good and clean rooms. Good breakfast.

Miinukset: The airco didn't work but we easily changed room. That was good. The check-in always takes a lot of time, I don't understand why it must be this way as I have been there at least 10 times. Also the check-in via an email you can receive is not working properly (at least not for me as foreigner).

Plussat: The bed and pillow were very confortable. Shower was great. I loved the terrace. We can harvest herbs for tea, there are hammocks to rest. Really nice.

Miinukset: although the hotel is located very close to the university it is a quite dangerous area with lots of pickpocket.

Plussat: The staff were excellent - extremely helpful, provided great service, and helped us arrange a number of activities that it would have been challenging to book without their help. Great service and great value.

Plussat: Everything is perfect, nothing is wrong with this hotel. The staff, breakfast, and rooftop pool area are amazing.

Miinukset: The neighborhood is not the best, but that's not the hotel's fault. But I find myself in Porto Alegre again, I would stay there.

Plussat: Always stay there, now 5 times. Love the location and staff is very friendly.

Plussat: Great service and breakfast. The whole city of Porto Alegre was a great surprise

Plussat: Breakfast was good, location was great. Helpful staff

Miinukset: The room was small, not englsih cable tv channels.

Plussat: Buffet breakfast was excellent, as well as comfort in our room and cleanliness. Location was very good, staff was very nice

Miinukset: We stayed six days in this hotel. On two of these six days we arrived after dinner and found that the room had not been cleaned. On day one we phoned the reception complaining and asking for, at least, clean towels. After waiting for about one hour the clean towels did not arrive and we had to go downstairs to complain in person to the reception to get them. Apologies and more apologies. Two nights after that we found again that the room had not been cleaned. We were too tired to complain and showered using the same towels. Apologies and more apologies the morning after and "you should have called when you arrived at 10 pm to have your room cleaned". No, please!!!

Plussat: loved the staff! Extra helpful. Enough English and Spanish to be able to help. Great breakfast and good dining area. Near everything.

Miinukset: not easy access if you come by car. GPS of some help because the direction of surrounding streets has changed I was told. Drove around the hotel about 4 times, finally paid a taxi to lead me there. Everything else very pleased with

Plussat: I REALLY LIKE THE STUFF AND THE FOOD THAT I COULD ORDER IN THE HOTEL !

Miinukset: BUT THE ROOMS WERE QUITE OLD, SPECIALLY TEH BED ... I COULDN´T SLEEP VERY WELL BECAUSE OF THAT AND ALSO BECAUSE OF THE NOYSE FROM THE FRIDGE AND THE HALL ...

Plussat: Parking on premises

Miinukset: Very lonely on weekends. Intimidating to find somewhere to dinner

Plussat: The position close to the center, the nice park in front of the hotel, the big comfortable rooms, and the nice staff.

Miinukset: Breakfast was very average. The coffee wasn't good at all.

Miinukset: Spent too much time waiting for my car; Parking fee too much high.

Plussat: help us when necessary

Miinukset: Termites in the bathroom

Plussat: The attention of the staffs

Miinukset: The bad signal Internet in b d room

Plussat: Staff was super helpful and floor was quiet

Miinukset: Room was smelly and restaurant was very dirty

Plussat: The breakfast is very good, had vegetarian options. The shower is excellent.

Miinukset: We payed the toothbrush and dental past.

Plussat: Very good hotel, good location and helpful staff..The room is comfortable, clean and tight; the area is surrounded by a lot of shops and restaurants; short walking distance to the train station; enjoyed my stay

Plussat: Clean, good breakfast, and awesome staff

Miinukset: The amenities like the soap bar could be better.

Plussat: Very friendly Check in, great location, great hotel. Clean, comfy.