Porto Alegre hotellit lähellä Palace of the Azoreans

Plussat: The breakfast was really good. For every taste was something present. Fresh fruits, sweets, pancakes, cakes, bacon and eggs. different types of bread, several smoothies as well as fresh prepared orange juice...

Plussat: Breakfast was very good. The staff friendly and the bed very comfortable.

Miinukset: Room maintenance was not good. Laps not working. Safe door was broken. Wardrobe did not open properly.

Miinukset: The hotel was a little far from the center of the city, no restaurants or bars near. But nothing that a taxi can't fix.

Plussat: Good breakfast, confortable bed, easy check in.

Miinukset: My wardobre was missing one door. The hotel is under renovation, so I think some things are kind of unfinished. Anyway I asked about it at the reception and the clerk didn't have a clue about it and didn't bother to send someone to check it.

Plussat: Room was comfortable and breakfast was good. The hotel allows access to the rooftop where a pool is located and from where it's nice to see the sunset at the river. The location is good, close to a mall and also close to the "Marinha" park as well as to Beira-Rio stadium and the recently renovated riverwalk next to the Guaíba river from close to the hotel all the way to the Gasômetro powerplant.

Miinukset: Bathroom in the room could have been better cleaned in the shower area.

Plussat: The room was great, the staff just wonderful and our stay was top notch.

Miinukset: Everything was wonderful.

Plussat: Room was comfortable, staff was friendly and accesible. They understand my travel needs and went the extra mile to please me. Although the area is not perfect, there are restaurants in short proximity.

Plussat: The free breakfast was great, my room was very nice and clean.

Miinukset: Tried to order room service from the room phone, staff who answered I guess couldn't speak English and hung up on me. Had to go down to front desk to place order. Staff at desk couldn't speak English either, but together we worked it out. Ordered Ceasar Salad, but it did not come with Ceasar dressing.

Plussat: Location

Miinukset: Everything was ok

Plussat: The area is nice, close to the parks on river side.

Miinukset: The staff members very rarely speak English. And very badly...

Plussat: The facilities.

Miinukset: The TV. No English and TVs are all fixed and cannot.be changed. Hotels should have TV in original language. Portuguese is only spoken here.

Plussat: Staff anda food

Miinukset: Location anda price

Plussat: Very clean, silent, comfortable, well located. Staff were very polite. Amazing breakfast!

Plussat: Excellent nice food nice hotel , helpful staff thank you ritter

Plussat: Once inside it is a beautiful hotel, very clean and well maintained.

Miinukset: We didn't find the staff to be very tourist oriented, especially English speaking tourists. Due to the language barrier they were either unable or unwilling to be very accommodating. The location is in a run down area of the city, not a good area for pedestrians.

Plussat: Close to subway and bus terminal

Miinukset: Very dirty room, especially bathroom. Extremely poor sound insulation.

Plussat: Perfect location for bus-journeys.

Plussat: The rooms, staff, breakfast and proximity to the main highway

Miinukset: The neighborhood.... the central station

Plussat: Very helpful staff

Miinukset: Location near the bus station is very noisy.

Plussat: The hotel is very nice but the rooms very small. Location in a safe and quiet neighbourhood. Gym was ok. WIFI was good. A good breakfast with a choice of fruits, cereals, bread and scrambled eggs.

Plussat: Great location close to restaurants, clubs, and parks. Nice classic architecture in public areas

Miinukset: Average room furnishings, pool needing cleaning, so-so breakfast selection and display

Plussat: Location was good

Miinukset: Rooms too small Breakfast very poor No International Television programmes in English

Plussat: Nice location. Good breakfast and food. Enjoyed spending time by the pool at the rooftop watching the sunset or having drinks and starters in the new rooftop bar.

Miinukset: Nice staff but it would have been great if one of them spoke English

Plussat: Location

Miinukset: Staff and room

Plussat: I liked the room's bed and the location of the Hotel. The neighbourhood seems safe and nice. Room service was good, and the food taste was really nice.

Miinukset: Staff is rude, not so friendly as I'm get used to when I travel to other places in Brazil. I took a Super Luxury room and for my disappointment, the room had nothing of luxury. The luxury of this hotel can be found in a half-price hotel in Rio de Janeiro. I received a Welcome drink that I couldn't use because the restaurant was closed and the room service only included wine and beer. This was really disappointing since I was celebrating my wife's birthday. Definitely, I won't come back here. Leisure are was super dirty. There's a bar on the roof top, which is loud. You can't hear from the room, but you hear weird sounds from time to time coming from upstairs, noisy thing! Seems to be a luxury hotel but to be honest, it is a mid term hotel. Hated it -_-

Plussat: Breakfast, location, room

Miinukset: The staff at reception is always a bit slow, and when you arrive from a 25 hours flight you want your room fast.

Plussat: The location is good.

Miinukset: The bathroom. Was very worn out and dirty. The airco was off when we arrived, so the room was way too warm. The airco also had an unpleasant smell. I had better memories of this place. Time is showing the signs.

Plussat: The hotel was extremely well located and in a very safe neighborhood.

Miinukset: The staff attempted to charge me a tax of 50,00 reais for a room for a couple because when I booked I clicked on "single occupancy" by accident even though when you book for a "couple" you don't pay any more money. Futhermore, I was without wifi for half of my trip which as an international traveler without a functioning cell phone is unacceptable since wifi is the only way i can communicate; also when the wifi was working it was EXTREMELY slow.

Plussat: wonderful location.

Plussat: Bed mattress was comfortable, I had a good night of sleep :)

Miinukset: I stayed in Porto Alegre for a conference and Açores was a convenient option because of its location/proximity to the event. I was "welcomed" by a bossy lady who typed our personal details in the computer and immediately requested payment. I am used to that so no worries... In the room, the water tap in bathroom was malfunctioning and spilled all over the place. In the first night, I can't say the shower water was freezing, but it was not very warm either... During breakfast there were flies in the food and no one covered the food or did anything to deal with the issue. Also i didn't feel the the dishes were properly washed nor dried.

Plussat: Super comfortable, great value for money, had a gym, managed to get early check in, close to bus station (20 minute walk to good area of bars and restaurants). Recommend!

Plussat: It’s near the highway

Miinukset: It’s not like the pictures on the website

Plussat: The staff was very courtious and quick to respond.

Miinukset: The place needed a good, thorough cleaning, especially the bathroom. There were dirty finger prints on the bathroom light switches and the doors. I found hair in the sink and the toilet seat did not look clean. The safe was covered in dust. I had to ask a cleaning woman (who was very nice and helpful) to change the bed cover, as one was stained and the other had holes in it. The carpet in the hallway needs to be urgently replaced or ripped out. I specifically asked for a double bed and what I found was two single beds pushed together with sheets for a double bed on top. The problem was that one single bed was clearly higher than the other and it was as though we were sleeping in two separate beds. The breakfast in the morning was not bad, but the tray of pineapple contained pieces that had clearly gone bad (they were dark brown on top). Plus, we had to pay for parking separately, which should be made clearer on the website when booking. I have definitely stayed in nicer places for the same amount.

Plussat: Good place to stay, I really recommend it for a business trip.

Miinukset: The air conditioner was leaking water inside of the room. It was unique problem that we had.

Plussat: The breakfast was really amazing. Everything was good.

Miinukset: Inside my room the air conditioner was leaking water. However, it was not a big problem.

Plussat: Location

Miinukset: Bathroom was very poor

Plussat: I liked of breakfast and location.

Miinukset: Nothing.

Plussat: Good location, polite staff, comfortable room & beds

Miinukset: Towels & breakfast dishes were not exactly clean

Plussat: Good location and breakfast

Miinukset: Roof top swimming pool was fab, but closed early and at the weekend wasn't available as there was a wedding on

Plussat: Nothing

Miinukset: everything

Plussat: Despite all day. It is a good value

Miinukset: Broken shower, noisy AC that didn't let me sleep, run down bedroom + furniture.

Plussat: location, front of bus station

Miinukset: facilities very old, bad smell

Plussat: Price and location was convenient

Miinukset: The only thing I asked when I checked in was a quiet room, and yet they put me right by the elevator and next to the cleaning staff office, which meant that at 6:30 am everyone in that place started talking very loud. No respect of guests who need to rest until 8-8:30.

Plussat: Fair value for money, breakfast was OK, but the bacon was fried to death, as is the norm in South America it seems... Good location for our onward bus trip to Uruguay.

Miinukset: Restaurant food options were pricey, so we went next door to Ritter Hotel to eat the unlimited buffet for R40/person for dinner...

Plussat: Great breakfast, staff friendly and efficient..

Miinukset: Wi-Fi connection is very poor :(

Plussat: Very friendly and clean!

Miinukset: Well located/ wonderful breakfast/ beautiful view from the pool!

Plussat: Central location, friendly staff, good breakfast

Miinukset: No beds at the pool, hotel needs refurbished

Plussat: Good position, nice pool but just a person in the hotel speaks english and the wi-fi doesn't work very well.

Miinukset: A place that seemes stuck in the 80s.