Porto Alegre hotellit lähellä Palace of the Azoreans

Plussat: The hotel is in a great location as it's walking distance to lots of bars an restaurant. The room are nicely decorated with a good bed and shower. The breakfast was excellent !

Plussat: Nothing

Miinukset: We definitely do not recommend my jacket was stolen from the room and we did not find it strange i never recommend

Plussat: Staff very friendly and available.

Miinukset: At the check in the room was not ready for 3 guests. The totally I paid was different of the reservation value + garage. I will not complain, but they did some mistake and I paid more than expected.

Plussat: The fact they try to be eco friendly. The staff was super helpful and the room comfortable. Love the outdoor area on the roof.

Miinukset: That there is still a lot to improve to be 100% eco friendly.

Plussat: Everything was good, for me the highlight is the fresh herbs you can get atupstairs to make a tea. Great idea!

Plussat: Great staff, nice big rooms

Miinukset: Breakfast could have more healthy options

Plussat: My experience consist of two different part. First of all, Eko Residence it's a quite old city hotel, but in a moment of my visit it was in deep process of re-shaping and reconstruction. If you will got room on floor, where reconstruction was not completed (in my case - 4), you may be shocked (as was shocked I am). But after my complain at my room to reception boy quickly changed my room to another one (in my case - 7 floor), and new one was absolutely the best, light, spacious, with kitchen corner, new furniture, and overall spotless. Best rooms at higher floor and looking to the street. Pretty rooftop lounge with sunbeds and fitness room.

Miinukset: At the moment of my review, part of hotel's rooms was old, dark, worn out, furniture and bed was quite tired out. Construction noises from the guys, who rebuild rooms on same or neighbor floors was annoying. Breakfast was (typical for South America, btw) quite poor and non-impressive with traditionally terrible "coffee".

Plussat: Friendly hotel in a good location

Miinukset: some noice coming frmo the corridor as the door does let some noise in

Plussat: staff is goooooooooooooood!!!!!!!!

Plussat: Receptionists, servers and staff were all exceptional. The size of the rooms. The elevators worked well. The breakfast was very good.

Miinukset: The toilets were small and hard to flush, the shower was ok.

Plussat: Location- staff and facilities

Plussat: The reception staff helped me to contact the tour companies .. they were helpful and smiling

Miinukset: I am a traveler traveling around the world .. I came to Porto Alegre 3 nights and do not have time to search .. I want quick information.. There is no office to provide information service and tourist reservations.. A hose must be placed inside the bathroom ... better than washing the old system!!

Plussat: Location, amenities, breakfast.

Miinukset: Old rooms, carpet floor not clean, humidity smell...

Miinukset: The swimming pool was not accessible.

Plussat: The lobby and the bar.

Miinukset: AC not working well and the rooms seem to be old and dusty

Miinukset: No hot water on the shower

Plussat: Once inside it is a beautiful hotel, very clean and well maintained.

Miinukset: We didn't find the staff to be very tourist oriented, especially English speaking tourists. Due to the language barrier they were either unable or unwilling to be very accommodating. The location is in a run down area of the city, not a good area for pedestrians.

Plussat: Room was nice, breakfast was OK, the location itself is good if you have a car, once it is close to Free Way.

Miinukset: The área around the hotel is not good. It is not recommendable to walk around.

Plussat: The pool area was alright

Miinukset: The first room was ADA accessible however it was infested with ants

Plussat: Hyvä hinta-laatu suhde, kiva sisäpiha

Miinukset: Epämääräinen alue

Plussat: It's great location.

Miinukset: - After 4 days ( I was staying for 8) my room's furniture became dusty. - Breakfast is between 7am and 9:30. If you want to leave early or can't get up before 9:30, then no breakfast for you. - According to the receptionist, you can't have a visitor in your room. Yet the lobby is a small space with 2 desks near the reception.

Plussat: -

Miinukset: WIFI has never been working for all my stay at the hotel. Everyday they told me they would have fixed ... but nothing

Plussat: The friendly and helpful staff ( Rodrigo in particular), the breakfast, and the large rooms.

Miinukset: Label the food, please, so that people know what they are eating. I took what looked like a regular croissant; it had meat.

Plussat: Only the localisation is fine, but the rest was a mess!

Miinukset: My room was stinking due to the unpeofessional plumbing of the waste water tubes.

Plussat: Price for a room with basic facilities is good for the price.

Miinukset: Pillow was too soft for me. Shower heads oxidised and furnishings are old.

Plussat: The hotel is very well situated near the city center. Wireless internet connection free of charge is available in the whole hotel, including the rooms. Staff is very friendly and helpful.

Miinukset: People with light sleep might be potentially disturbed by some noise (freezer, lift, outside noise), however this noise is not at all especially loud.

Plussat: Localization, staff,

Miinukset: The bathroon have smell , and the room have smell of fungi

Plussat: The staffs treat customs very well and nice, even their English are not good to communicate clearly.

Miinukset: They didn't provide sampoo.

Plussat: Staff personel were very helpfull and nice

Plussat: Good location close to metro and central historic district

Plussat: The staff were really friendly, ordered us a pizza over the phone after we arrived late, allowed us to store our bags after checkout and were generally really nice and helpful. The bed and shower were HUGE, and the shower was lovely and powerful. Breakfast was a really, really good spread and tasty too.

Miinukset: The WiFi wasn't working for our entire stay, and the area is a little scary after dark. The room was incredibly warm despite the air con!

Plussat: The breakfast was delicious!

Miinukset: nothing

Plussat: The pool is lovely

Miinukset: The wifi didn’t work, moved 3 different rooms and still no internet. It was our wedding day and I was going to contact my family in New Zealand but I couldn’t. The shower had hairs all over the walls and it’s a bit run down.

Plussat: Everything very good.

Miinukset: Area near hotel not safe and dangerous, if you want go in the city only by taxi.

Plussat: Price and location was convenient

Miinukset: The only thing I asked when I checked in was a quiet room, and yet they put me right by the elevator and next to the cleaning staff office, which meant that at 6:30 am everyone in that place started talking very loud. No respect of guests who need to rest until 8-8:30.

Plussat: Staff is helpful. Nice breakfast.

Miinukset: The bathroom is not too old fashioned.

Plussat: Despite the location in a ugly area of the city, it becomes strategic because it's near the bus station and touristic downtown.

Miinukset: There was no hairdryer in the bathroom, despite the hotel being rated as four stars hotel.

Plussat: The hotel is in front of the city´s bus station. The room was decorated with simple and old furniture, but it was quite confortable especially during a sojourn.

Miinukset: The hotel wasn´t aware of my reservation until I phoned to confirm it, although I had already received the confirmation from Booking.com. The breakfast wasn´t satisfactory.

Plussat: The pool was small but nice with a beautiful view of the harbour

Miinukset: I arrived at 8.30 am, flying from Curitiba. The staff member behind reception, pointed to my booking form, where it said that I could check in at 12.00. I told him I understood that, but was it possible to check in earlier, as I need to shower and get to a business meeting by 10pm. He said I could have a room if I paid an extra night. I argued, and he was very unsympathetic to my needs. There was no manager on duty to help. Finally on principle I said I would cancel and check into another hotel. Two other staff behind reception told him to go ahead and book me in. So he did, but with mo apology or smile.. he had absolutely no sense of customer service whatsoever. On another note, the area around hotel is quite dangerous....

Plussat: Very good.

Miinukset: No.

Plussat: Good breakfast and pleasant staff .

Miinukset: Bad location . Close to the market and bus station but very unsafe area. The rooms were spacious and clean but we could not sleep at night due to the noise . Water from somewhere outside was falling in a tin roof making noise the whole night .

Plussat: Nothing

Miinukset: Lift , noisy needs servicing , area outside room scruffy, in need of renovation. A moderate price, cheap, you get what you pay for!!

Plussat: Cleanliness

Miinukset: Location and the hotel doesn't look we'll maintained.

Plussat: The only good thing was the shower, it had HOT water!

Miinukset: Absolutely terrible room, NO HEAT, very dirty and old, curtains falling apart, window seals have never been cleaned and a pungent smell in the bathroom!!

Miinukset: Neighbourhood is a bit dodgy at night.

Plussat: Friendly staff, 24/7 reception and located close to the public market.

Miinukset: The bedroom didn't have a safe, noisy air conditioning and needed to be switched on via a hidden breaker switch and mattress was not comfortable, however this is a personal choice.

Plussat: Very nice hotel. I felt on the movies

Miinukset: My stay was too short

Plussat: The place is good. There’s frigobar on the room and the shower is good as well.

Miinukset: The entrance door has card key but the locking doesn’t work. I don’t know of all the rooms have the same problem or it was only on mine. I didn’t feel safe in a room that has no locking. Anyone who gets the card can get in.

Plussat: Great staff.

Miinukset: They made me pay extra just for having a friend come up to the room for half an hour. Pillows were bad. Old air conditioning that didn’t do its job properly and was extremely noisy.