Providence hotellit

Plussat: Very friendly staff, and a nice laid back atmosphere at this historic inn.

Plussat: It is in a beautifully restored house with handsomely decorated rooms

Miinukset: The hotel is next to a very busy Interstate.

Plussat: Great Staff, facility, bedroom & dining!I'd like to come when the weather isn't so frigid to enjoy abit more in the area.

Miinukset: Ouch....cold bathroom floor! (if they renovate, install a warm-tiles heat underlay mat).Possibly getting the 'handouts' they give when checking in, via my eMail before I arrive - so I've got a little insight before arrival? Still, a joy to attend!

Plussat: Cleanliness, staff was wonderful (helpful, courteous, friendly) off-street parking, proximity to all attractions

Miinukset: I couldn't stay longer

Plussat: Location very convenient, lots of character (much better than a plastic hotel), delicious hot breakfast, and very friendly staff.

Miinukset: Water pressure in the bathroom was pretty poor.

Plussat: the upgraded large king room excellent breakfast in a beautiful dining room friendliness of all staff encountered cozy public reading room 'staffed' with homemade brownies

Miinukset: may not have cared for a 'basement' room which is where we were originally booked, presumably because of the lower Priceline price? If Priceline gets the best price at the hotel, I want to know if it is for the room with least ambience.

Plussat: Thoroughly enjoyable atmosphere. Splendid.

Miinukset: No

Plussat: All of the hotel staff, were friendly, helpful, and knowledgeable. Hotel employee took the time to get to know us and knew us by name - an outstanding employee.

Miinukset: Nothing.

Plussat: Large clean room. Very nice exercise room. Coffee always available.

Miinukset: No bathtub

Plussat: nice staff, complimentary wi-fi and breakfast, cookies and lemonade in the afternoon

Miinukset: no - it was great!

Plussat: complementary breakfast; staff was helpful; large shower

Miinukset: would like a frig and microwave in my room

Plussat: The bed was comfortable. Breakfast was fine.

Miinukset: First I had to pay $28 to valet park!It was $20 to park in a nearby lot(even at only 7:30pm)too creepy parking there and walk back. Why was valet more? The attendant laughed Room was freezing -60degrees, tv unplugged and no shower curtain. Never again!

Plussat: Beautiful hotel! Location fit our needs. Extremely clean hotel and room.

Miinukset: We didn't realize we would be charged an additional $28 for parking. Guest should be asked if they want to be in a incentive program and informed about the parking cost. Guest should be told there's a breakfast and what time breakfast is available.

Plussat: The location and the room were great.

Miinukset: Pulled up to the hotel and there was a lot of confusion, no one asked to help with our bags so we took a cart and did it ourselves. There appeared to be several attends but they were preoccupied.

Plussat: It is very close to school we visited.

Miinukset: No

Plussat: Helpful staff.

Miinukset: Only one elevator for at least twelve floors.

Plussat: Very Helpful and Friendly staff

Plussat: Breakfast was decent. They had cold and hot cereal, breads and pastries, waffles, and eggs and a protein that seemed to vary daily.

Miinukset: The room was downright frigid. The thermostat said 68 deg F, but it couldn't have been more than 60. Cold air was blowing through the vent and there was no way to adjust it. Furthermore, very noisy late into the night because of neighboring club.

Plussat: It was VERY secure. The elevator could only be worked by guests and only to their assigned floor.

Miinukset: Parking was not convenient.

Plussat: Location is easy to get to and still close to downtown area. Entire staff were very cordial and accomdating. Nicely appointed rooms and well kept common areas. Pool is fantastic.

Miinukset: Even though staff kept drying tile by inside pool it's extremely difficult to walk. Suggest different tile.

Plussat: Nice room excellent bedding close to elevator.

Miinukset: Received statement from hotel showing a 0 balance. When I reviewed my credit card statement, a $50 charge from the Marriott showed up. Why???

Plussat: very clean, nice and efficient! Thanks!

Plussat: The location of the hotel was great with lots of bars, restaurants and event locals close by.

Miinukset: Hotel was a bit below its normal price point in my opinion. Our suite was very nice but the shower sucked. I'm glad that we got a promotional/discount rate.

Plussat: Clean well appointed room. Nice bathroom. K cup coffee and tea. Great location. Good staff and valley.

Miinukset: Some minor street noise on the alley side

Plussat: We loved everything. The hotel was beautiful, comfortable and ideally located. The staff were very friendly and helpful. I can't say enough. I will definitely stay here again.

Miinukset: Everything was ideal.

Plussat: The bed and the pillows were very comfortable.

Miinukset: The staff was very unorganized and were very easy to get confused. The valet parking was a joke.

Plussat: This is a very attractive hotel. The people are very nice. The rooms are attractive with comfortable beds. There is a bar downstairs with excellent music and no cover. The food at breakfast was excellent.

Miinukset: The booking never got through to the front desk, but they honored the price on my confirmation email.

Plussat: Charming boutique hotel. First-rate front desk staff—friendly and helpful. Ideal location on a quiet side street but close to downtown's shops and restaurants. Easy walk to Brown and RISD campuses

Plussat: It was a beautiful hotel with pleasant, helpful staff. The room was elegant and had everything we needed. It was centrally located. Near both great restaurants and the Providence Performing Arts Center where we caught a show.

Miinukset: The front desk staff was a little slow when checking out. Other than that . . .it was all great.

Plussat: Excellent location. Helpful, friendly staff. Great room. We had a wonderful time.

Plussat: Quiet street in noisy city Great staff Decor

Miinukset: Stability ball in gym was deflated, so minor.

Plussat: We booked this hotel because we were in town for one night, visiting the Waterfire festival. The location was great, close walking distance to the festival, downtown shopping, and restaurants.

Miinukset: The hotel staff/policies were incredibly unhelpful. We were informed when we checked in that if we had called and asked for the military/ government rate we would of paid less than 50% of what we were charged. Of course, there was nothing they could do about it now. What they didn't tell us at check in was that the deluxe king room we had reserved and paid twice what we should of for, was unavailable. They happily checked us in and sent us up to what I can only assume is the worst room in this 4 star hotel. The glass shelf in the bathroom was broken, there was a large stain on the carpet, the door was so crooked on the hinges there were cracks you could easily see through at the top and bottom. But worst of all, it was a QUEEN sized bed, not KING. Shouldn't be the end of the world, but paying double what we were supposed to and then not even getting what we payed for- not really okay. Assuming they gave us the wrong room unintentionally, we gathered our things and went back to check in, where we were told that A: they can't change our room because the hotel is completely booked. B: it was in the fine print of "whatever website" we booked on that the room wasn't guaranteed. C: there was no offer of a rate reduction or other forms of compensation. Well, after reading all the terms and conditions of the website, and finding nothing mentioning the room not being guaranteed, we called the website, who did everything in their power to help, but we ended up cancelling the hotel reservation (through the website, not the hotel) for a full refund. No complaints about the website, they even went so far as to call all the other 4 star hotels in the area trying to get us a transfer. The hotel on the other hand, is a buisness I hope never to meet again.

Plussat: The staff were great, not only attentive but cheerful and genuinely friendly, enjoyed chatting with us. Only a few blocks to walks along the river. Nice big room, really soft bed. We stopped here on the way home from Maine to Brooklyn, NY, and probably will again next year.

Miinukset: The coffee.

Plussat: Great staff, big rooms, clean

Miinukset: A bit expensive to park car ($26 a night)

Plussat: The hotel was in an excellent location and the room had a picture perfect view!

Miinukset: The washer and dryer were both coin operated; however, a change machine was lacking. Replace the washer and dryer!

Plussat: Gooo everithing

Miinukset: Ok

Plussat: Room and staff were excellent.

Miinukset: No pool or hot tub and the fitness center is too small.

Plussat: View was nice from the room, staff was very nice.

Miinukset: Parking is not included. 20 to park per day, and 26 if you have to take your car out at any point that day.

Plussat: Friendly staff and great location. Near a train station that can get you to Boston. Parking garage had many open stalls making it convenient to park.

Miinukset: Price to leave car overnight felt high. The vanity was crowded for two guests.

Plussat: The hotel was a close walk to the mall and the park as well as a nice stroll to other local restaurants. We got a nice view of the city and the halls were quiet for sleeping in.

Miinukset: It cost $26 a day to park in their parking lot. And my sister in law got a fold out couch for her to sleep on and the mattress had red-ish makeup all over it and it was very uncomfortable.