Providence hotellia

Plussat: Like home away from home. Nice friendly staff, good food and drink

Miinukset: I had to leave. They are awesome

Plussat: Nice and clean. Nice indoor pool warm room warm water

Miinukset: Looks out onto scrubby city depot lot

Plussat: Clean, convenient, nice.

Miinukset: No.

Plussat: Bed was awesome and checkin was a breeze

Miinukset: A little noisy

Plussat: Clean, rooms roomy comfortable

Miinukset: no

Plussat: New modern roomy and a nice healthy breakfast. Walkable from airport! Comfortable beds and quiet air/ heating system.

Miinukset: No safe in the room.

Plussat: Convenient too the airport.

Plussat: Housekeeping was not up to par for the Hyatt

Miinukset: Bed not made properly. Dirty glasses in our room for 3 days. Paper on floor an in hall whole stay. Horrible breakfast, cold . But great coffee.

Plussat: I was very pleased by this hotel and the wonderfully accommodating staff. The beds were the most comfortable I have found yet in my travels. There was no microwave in the room but there is one available to guests in the lobby area. Very pleased.

Plussat: leaving

Miinukset: newer hotel poorly managed...unable to enforce quiet hours... rap music and parties all over hotel

Plussat: This is a beautiful new hotel right next to the airport, train station and rental cars. The rooms are quite comfortable, staff extremely accommodating and breakfast excellent.

Miinukset: Although not terrible, if I had to complain about something, it would be the housekeeping. They forgot us one day, and when they did come, they forgot many things like replenishing the towels, remove dirty dishes, no creamer and all decaf. Not a big deal.

Plussat: Our room was great!

Miinukset: The staff seemed untrained. But it didn’t really affect our stay except it took a long time to check in.

Plussat: I like that you feel like you’re in a home...I guess I wish we had a slightly better room like the first time but it was decent..the accommodations aren’t amazing but everything else is so smooth n good I can overlook it not being luxurious

Miinukset: The breakfast foods could be a little better

Plussat: Very friendly and caring place. Super clean and comfortable

Miinukset: Nothing

Plussat: Very friendly staff, and a nice laid back atmosphere at this historic inn.

Plussat: Bed was very comfortable

Miinukset: Didn’t like the full kitchen in the bedroom. No chair except for desk chair. Breakfast only fair.

Plussat: Breakfast was ok, did not have many vegetarian options. There is a warm breakfast though on request and a very dedicated kitchen staff. The little room where you had cookies, cakes, popcorn, and the most comfortable couches, that was a delight.

Miinukset: Nothing they can change at the moment- the stairs

Plussat: Breakfasts very well done

Miinukset: Windows easily seen thru from st

Plussat: The location was excellent.The staff was kind and caring.The breakfast was very good and showed creativity.

Miinukset: The price of my room on Friday and Saturday Night was too high,considering I was in Providence in late November.

Plussat: Clean, charming and comfortable

Miinukset: Wish there was more convenient parking when they have a full house.

Plussat: Huomeiden viihtyisyys ja paikan sijainti, Rhode Islandin upea osavaltiotalo näkyy hotellin pihalta. Etäisyys keskustaan on lyhyt ja kävelyreitti sinne kiva. Talolla historiaa 1800-luvulta ja sitä korostetaan hienosti.

Miinukset: Vaikka alue on rauhallinen ja viihtyisä niin vilkkas 95-tie menee aivan vieressä ja liikenteen melua on jonkin verran. Herkkäunisille korvatulpat mukaan.

Plussat: The awesome, friendly staff!!!!

Miinukset: Not a thing

Plussat: Friendly stuff, good home made breakfast, very cozy.

Plussat: Old fashioned charm of lobby and rooms Helpful staff Excellent cookies and hot chocolate in evenings

Plussat: Great location-walking distance to great restaurants and theater Very nice staff Comfortable beds

Miinukset: Older rooms; outdated decor

Plussat: The detail of the construction and the amenities were great. Location was perfect!

Miinukset: No ventilation in the bathroom.

Plussat: Great location and nice room! Very clean and throughout and friendly front desk staff!!

Plussat: Central location and walking distance to everything. Extremely clean and maintained fir an older building.

Miinukset: Valet parking cost of $30.00 at actual property on top of room cost. Not disclosed properly Two bottles of water (Aquafina) handed at check in and nothing else explained. Thought complimentary like many other hotels I’ve stayed at. Was charged $20.00 at check out for room amenities. Asked for explanation and was told for: Coffee in lobby Snacks Bottled water Was not informed about any of it. Hate surprise extras and heard other guests agreeing to $50.00-$100.00 differences in less cost of exact room I booked while waiting for room.

Plussat: Very friendly and helpful staff.

Miinukset: Nothing

Plussat: Clean and comfortable with great, friendly staff. Good proximity to the convention Center, The Dunk , and restaurants. Expensive parking and price for room on the higher side, probably due to local activity. Restaurant missing a chef Saturday morning, so slow but wait staff was great

Miinukset: price

Plussat: The restored architecture.

Miinukset: Kitchen closed early.

Plussat: Good size, comfortable rooms Friendly staff Valet parking Cookies and hot chocolate at night Fine hotel at competitive rate

Plussat: Great location

Plussat: This property is housed in a classic building ...Pls school but with a modern slightly funky flair.

Miinukset: They missed the boat on delivering champagne ordered days ahead of arrival and when it did arrive (after the third request) it was awful.

Plussat: Nice staff, clean hotel, happy with stay.

Miinukset: More affordable parking options.

Miinukset: The standard hampton in, while healthy options exist, is not inspiring especially with the then paper plates and plastic utensils.

Plussat: Beautiful historic building. Nice main dining / social room. Surprisingly quality, varied breakfast. Love the fresh waffle maker.

Plussat: Large modern room

Miinukset: Old building and elevators. Hallway was musty smelling

Plussat: location very good breakfast selections cleanliness good staff

Plussat: Everything was very nice. The shuttle driver was extremely helpful since my flight was at 5:40am and my Uber was running late. He agreed to take me to the airport and I got there just in time. I would have missed my flight if he had not been so helpful. Thank you!!!

Miinukset: The breakfast wasn't bad, but it was the typical continental breakfast. It would be nice to change it up a bit.

Plussat: Breakfast was great

Miinukset: No fan in the bathroom

Plussat: The shuttle service, cleanliness, and friendly staff.

Plussat: n/a

Miinukset: Valet was full, no bar, no liquor to be purchased in the store, very poor service at check in

Plussat: Safe And. Great staff

Miinukset: Nothing

Plussat: Good location

Miinukset: The breakfast was poor

Plussat: The location is outstanding and the staff are very helpful.

Miinukset: The head of the bed seemed to have a slight downward tilt.

Plussat: Convenient closer in downtown Providence.

Miinukset: The heater does not work properly.

Plussat: The room was updated and quaint. My wife and i enjoyed it very much.

Miinukset: Nothing to dislike.

Plussat: Parking is available for $8/day vs. airport parking with hotel shuttle service!

Plussat: Very friendly and helpful staff at the front desk and in the lobby.

Miinukset: We had someone attempt to open our door several times without knocking or saying anything in response to our Hello. We assumed it was staff. Fortunately we had the door stop on to prevent entry, but it was disconcerting because it happened several times.

Plussat: Everything. Got in around 12:30 am The young lady on the desk. Couldn't have been nicer. Even have is a pizza place that delivers to the hotel. She was great in every way.

Miinukset: Nothing

Plussat: Staff was very accommodating....easy access to airport. Would definitely stay there again

Plussat: New and clean

Miinukset: Sink outside of the bathroom not my favorite

Plussat:  

Miinukset:  

Miinukset: The breakfast

Miinukset: Staff was inconsiderate and not helpful

Plussat: Close to airport

Miinukset: N/A

Plussat: Room was updated and the bed was comfortable and breakfast was included in the price

Plussat: The location was great being close to the Providence airport and train.

Miinukset: Wish the room had a microwave.

Miinukset: I checked out realized I left my pillow called them about it and people at the desk said nothing was turned in. Ask to speak to management never got too. Told management would call back. No one called me back

Plussat: The staff were pleasant, and our room was spacious and comfortable!

Miinukset: I wanted a snack late in the evening, and didnt have cash. Would have been nice if the machine took plastic.

Plussat: Location to airport.

Plussat: Location

Plussat: Clean

Plussat: Awesome and super friendly staff, very accommodating.

Miinukset: Their rates were a bit too high.

Plussat: Easy checkin..checkout...brakfast...

Miinukset: Great experience!

Plussat: Cleanliness and staff.

Plussat: Clean room

Miinukset: I didn't like the night agent was also the shuttle drive. I had to wait about 15 minutes for the shuttle/agent to return from the airport before I could check-in

Plussat: Dercorated nicely, front sraff polite and efficient. Excellent shuttle drver.

Miinukset: Very loud. Hotel lobby had individuals talking and laughing until 11pm. The area had loud traffic noise.

Plussat: The beds were very comfortable. Friendly staff.

Miinukset: The ironing board didn't have enough padding, and the iron wouldn't release steam.

Plussat: It was quiet

Plussat: Very clean and beautiful decor.

Miinukset: Nothing I didn’t like.

Plussat: It always smells so nice !

Plussat: The whole designs and the cleanliness.

Miinukset: I have already given the highest score t this hotel.

Plussat: Hotel is in an excellent location, right in the middle of the city and walking distance to many restaurants, shopping, Providence Mall and across from the State House. Exterior of hotel is beautiful as well as th inside. The room was nice.

Miinukset: The bathroom was extremely small and could have been bigger.

Plussat: nice upgraded room

Miinukset: parking very expensive for providence not convenient to anything other than cheescake factory

Plussat: Location location location!!!

Miinukset: While the breakfast was good, the cost was a bit too high

Plussat: The location and the beautiful room.

Miinukset: Parking. They charge $35 for valet or $24 to park by driving to the nearby mall parking lot. I opted for neither and parked on the street and got a ticket for no reason--the signs said nothing about parking overnight on the street across from the hotel.

Plussat: The hotel had beautiful decor, and the room was spacious. Loved the bathroom with the access to the clothes closet built in. The beds were comfortable. The valet guys were terrific.

Miinukset: We got room service and it was expensive - over $60 for 1 pizza, 1 doz wings and 1 drink was too much. The pizza was missing sauce and somewhat undercooked. That said, the staff who took the order/delivered the food were very pleasant.

Plussat: Bed. View!

Miinukset: I can’t think of anything! It was a little expensive but I didn’t want to stay anywhere else because it’s worth it.

Plussat: Beds were very comfortable and the bathroom was spacious.

Miinukset: I normally stay at the Westin so we gave this a try as there was no Westin in Providence, Staff was not very pleasant or helpful, rooms were not as clean as I hoped and view was not good.

Plussat: spacious room

Miinukset: had to switch room , as first room bath had issue, super accommodating though and got a new room right away

Plussat: The room, the location and the friendliness of the staff.

Miinukset: Not a thing. Everything was great.

Plussat: Put us next to elevator on Saturday night. Noise was horrible

Miinukset: No sleep

Plussat: On a college tour with my 17 year old daughter and she fell in love with Providence mainly because of the experience we had at and around the Dean. Great service; everyone was friendly and helpful. The rooms and public spaces were eclectic but comfortable. Highly recommend it.

Plussat: I like the area a lot since it was close to the convention center. The room was cozy in European style.

Miinukset: Under my bed it was dirty with some broken glass pieces.

Plussat: The location was perfect! Great furnishings, sweet shower, and very friendly staff. Trendy hotel.

Plussat: Everything about the Dean felt like it had been planned out very meticulously. The lighting, amazing linens, and custom soaps and shower gels were all perfect. We kept discovering great "little" gems throught our whole stay!

Miinukset: Tiny room, worn out carpets, very noisy

Plussat: The hotel delivered as expected. Rooms were up to date.

Miinukset: The shower was a bit tricky to use. Cost of parking $26 was a bit high

Plussat: Modern throwback hotel, hip touches and great vibes all around. New Year's Eve in Providence was a great idea, and The Dean was a splendid choice.

Miinukset: King suite wasn't enormous but super comfortable. Old-fashioned elevator was a bit claustrophobic, but charming all the same. Didn't pay extra for valet parking.

Plussat: We love the Dean and stay here every time we visit providence. It is very clean and in a great location. I love that each room is different and has different pieces of furniture. The coffee is amazing and so is the restaurant that’s attached. Can’t go wrong with a stay at the dean!

Plussat: Very clean, great staff, very beautiful.

Miinukset: Absolutely the most uncomfortable hotel I have ever stayed In. A triumph of design taking priority over function.

Plussat: The staff was friendly. The rooms are smaller which is fine.

Miinukset: Lack of coffee maker Small ironing board No closet

Plussat: Usually Hilton Garden Inns are decent. Iron Works was nice, however the bartender wasn't.

Miinukset: The receptionist wouldn't let us get free breakfast...EVERY HOTEL gives free breakfast...especially at that price point...especially when you're next to an airport...especially when there's NO VIEW. The hot tub was dirty. The chlorine level was up so high my eyes were burning. The night receptionist gave us a curfew at 2am in the lobby. I wouldn't stay there again.

Miinukset: The hot tub was cold! I notified someone regarding it and it was looked at by the engineer and I was told it was fixed, but didn’t warm up while we were using it. We were bummed about that!

Plussat: Staff was very professional Room was clean Lobby was comfortable

Miinukset: I thought breakfast was included but that was my mistake

Plussat: How clean it was

Miinukset: When I arrived I had booked prior to booking .com and I wasn't in your computer system even though I had a conformation number so I had to redo everything all over again when I got to my room the tv didn't work so I had to move rooms the pillows were very uncomfortable had no support to them

Plussat: staff was welcoming and the room was clean and well presented

Miinukset: The room darkening blinds were hard to find behind the regular ones. We did figure them out but most hotels have them in front so you can easily tell they are there.

Plussat: Confident location, I was able to walk to the hotel from the Rental Car location. This means you could also potentially walk to the airport as a backup, but their shuttle service is great.

Plussat: The breakfast was a good deal, especially since our grandsons could eat free. The front desk staff was welcoming and courteous. Peter was on duty when we checked in very early Wednesday morning and Kimberly was on duty in the morning. She was very helpful in accommodating our requests for adjoining rooms. The rooms were spacious and clean. Comfy beds. the pool area was well maintained and clean.

Miinukset: Not much!

Plussat: Easy access to highway, has nice restaurant in the hotel.

Miinukset: No safe in the room. Room service dirty dishes and other trash left outside of rooms all day.

Plussat: smooth check in and out, friendly staff

Miinukset: no

Plussat: Best bed ever. It had a firmness dial (that I never noticed in all my years of hilton beds. What a benefit!!!

Plussat: convenient location 1/2 block from PVD car rental garage

Plussat: very spacious and comfortable

Miinukset: no

Plussat: breakfast free and delicious very clean tables and pleasant staff at all times

Miinukset: other people in the outside smoking near the steps I was using

Plussat: Rooms are large, beds are very comfortable, everything you need for an extended stay! Extremely helpful and nice staff, they go over and beyond for their guests.

Plussat: It was conveniently located near a lot of places. The hot tub was also very nice!

Plussat: Size of room was great, the bed was very comfortable, breakfast was great.

Plussat: The bed mics size room

Plussat: The space in the room was great. The layout was exactly what our family needed.

Miinukset: The pool area was in need of a facelift. Big cold drafts made the floor ice cold. The railings leading in and out of the pool and hot tub were very loose and the hot tub was an eerie greenish color.

Plussat: Layout of room was excellent to accommodate 5 people.

Miinukset: Unfortunately we had a leak in the utility closet resulting in water coming into the kitchen area. We could not shower using the loft area bathroom. Hotel solution was to move us to another room in a different building. Needless to say this was a huge inc

Plussat: Nice indoor pool. Newly renovated.

Plussat: Room was perfect everything that we needed was readily available. Good breakfast.

Plussat: clean

Miinukset: no

Miinukset: Although it was none smoking it smell like cigarettes.Also there was a strange noise during the night.

Plussat: I liked the breakfast and the room, nice and comfortable

Miinukset: I booked this hotel because it said that the room had a full kitchen. however there was no oven and that is what I needed.

Plussat: The food service and front desk staff were excellent! Superb customer service skills and the room was spotless!

Miinukset: N/A

Plussat: Staff was great. Wonderful experience.

Plussat: The staff was very polite and helpful

Miinukset: The pool area was full of unregistered guest drinking and having a kids party so we basically got bullied back up to our rooms

Miinukset: The pool was dirty

Plussat: Great experience. Clean room, great hospitality, and very good breakfast.

Plussat: Suites and free breakfast

Plussat: Breakfast was good. I liked the location. I liked the spacious King studio room. It was very clean and comfortable.

Miinukset: I had to pay for parking. I thought that should have been included in the reservation.

Plussat: Very good breakfast. Big , updated , comfortable rooms. Excellent facilities.

Plussat: The room was clean. The location was great.

Plussat: Very clean and enjoyable !

Miinukset: I wish they had jacuzzi tubs in the rooms

Plussat: Location

Miinukset: The check in was horrible.... took too long which made me late for dinner reservations... VERY dissatisfied

Plussat: Convenience of location.

Miinukset: N/A

Plussat: Location. And the restaurant

Plussat: Incredibly clean and modern. Great location.

Miinukset: Stayed here numerous times, only time it hasnt been a great experience. 'double' beds were smaller than double, crowded for 2 adults. The white chair was so stained we were incredulous it was still being used. Bedspreads also stained. Beds LUMPY.

Plussat: On site restaurant, accessibility, clean, pet friendly.

Plussat: Location

Miinukset: Hotel is old and room was big, but nothing special.

Plussat: The service is always great at the Omni, and the location is super convenient for what I came to RI for. Also the wi-fi is good and the pool is nice.

Miinukset: Breakfast was sad. I only have time to hit the Morsels place on the second floor on my way to the convention center, and on Wed morning they ran out of breakfast sandwiches. These things happen, but I still didn't like it. And it was a pain to not have the central escalators working so we had to go out around, but I get it. Stuff has to be fixed. So in world with working escalators and plentiful breakfast sandwiches, things would have been great. These were minor things.

Plussat: Everything

Miinukset: Everything

Plussat: Good

Miinukset: Good

Plussat: The hotel staff was great, the room was beaitoful

Miinukset: There was some construction happening which was a little off putting and the pool was much smaller than the website made it look, which was disappointing

Plussat: Great breakfast selection and variety.

Plussat: A comfortable place to stay , large breakfast room with a fireplace and good food , friendly staff . Overall , a great value for accommodations .

Miinukset: No issues

Plussat: It is close to college campus.

Miinukset: The pillows were absolutely horrible. The bed was uncomfortable too

Plussat: Easy access from the highway

Plussat: Comfortable beds and great breakfast.

Plussat: Great breakfast and clean rooms.

Miinukset: not applicable.

Plussat: Clean

Miinukset: No

Plussat: Staff was great.. .. a lil snafu with my reservation was quickly taken care of.

Plussat: This is a great hotel. Will try to stay here when we're in the area next time

Miinukset: No

Plussat: The corner rooms are HUGE.

Miinukset: Photo ID and credit card is not the way to greet a guest upon arrival. She looked pregnant so I excused the attitude but still annoyed me enough to want to mention it.

Plussat: Wonderful Hotel, clean room, comfy bed, great breakfast. I plan to stay here in the future when I am in town.

Miinukset: Not one thing, It was even better than I expected for the price.

Plussat: My room. I got the King Room and it was amazing!

Miinukset: The breakfast wasnt my favorite.

Plussat: Room wasn’t really cleaned very well

Plussat: The room was great, it was clean but did have some cisme tic issues like a stained carpet.

Miinukset: I did not like all the noise around the hotel, when it was not people fighting, it was the sirens and the trucks backing in at the early hours, like 4-4:30 am. The other issue was parking. Valet parking was $32, garage $25 per day. No street parking

Plussat: The man who checked me in (not sure of his name) was absolutely amazing and so pleasant and friendly! Room was clean, beds are so comfortable, and the hotel is beautiful.

Plussat: Beautifully decorated lobby, friendly and helpful staff, nice cafe in the hotel, great location within walking distance to lots of bars and restaurants.

Miinukset: The only problem was how hot the room was (80 degrees when we checked in), but the staff was very good about sending up workers to shut off the radiator and provide a fan. It was fine after that.

Plussat: Great

Miinukset: Everything was exceptional

Plussat: Great decor & location, very clean, staff were generally friendly.

Miinukset: No AC, it was unseasonably hot all night and with the windows open it was so windy that it felt impossible to sleep. I upgraded and felt like we got a smaller room than my family members who actually did not upgrade. Also we were given a bottle of wine and chocolates from a family member who called up and had them delivered to our room with a “happy birthday” note. Unfortunately instead of the family member’s name being placed on the note, it said that the gift was from the “hotel front desk staff” and we didn’t find out until later that it was actually from our family member.

Plussat: Great room. Great location.

Miinukset: I only wish they provided a coffee maker in the room.

Plussat: Spacious room, historic interesting hotel, central downtown location

Plussat: Walking distance to venue ...we stay here every year

Miinukset: The cost to park at the Hotel for one night $35? Too much

Plussat: Beautiful place, great location, clean, comfortable beds. The gentleman who checked me in was very helpful and so friendly!

Plussat: The hotel has very good sized rooms and a lot of character.

Miinukset: Would like to see more breakfast options in the coffee shop.

Plussat: Bed and pillows comfortable. Good nights sleep. Quiet

Miinukset: One man show for breakfast. Nice person but way too much work for her to do alone. We waited forever to even get coffee. Then meal and then again our check. The longest breakfast I have ever encountered. We were visiting family in the area and this really ate some of our time with them. Should be easier to get in and done. People need a fast breakfast. So very disappointing there.

Plussat: Convenient to airport; excellent shuttle no matter what time of day; clean and comfortable.

Miinukset: Nothing

Plussat: Clean updated room, service staff always great.

Plussat: Close to Airport Had a shuttle Staff was great

Plussat: Clean room

Miinukset: Deducted $50 from my bank account for Incedentals, if no incedentals occured, then the funds would be returned in about 3 days.

Plussat: Jet tub in room

Miinukset: The staff at the front desk smelled very strongly like marijuana and were visibly high on it as well. I had late check out and housekeeping staff knocked on my door 4 times between 10am and 11am, despite late checkout and a do not disturb notice on.

Plussat: Close to airport, free shuttle, great food.

Miinukset: There was just a few things that were "off" - the ketchup bottle that was brought with room service was moldy? inside when I opened it, one of the water bottles in the room had been opened previously, and there was a red stain on carpet.

Plussat: It was spacious and convenient to airport.

Miinukset: My husband saw mold in the tubing of ice machine at the end of the hallway, he did HVAC as a career and notices these things.😮

Plussat: Greeted warmly and upgraded to a first floor room because of my crutch. Bartender made great drinks with 'home pours'

Plussat: The staff are always welcoming and pleasant. They go out of their way to make you comfortable.

Plussat: The hotel as a whole was excellent. My room was awesome and it was very clean and quiet.

Miinukset: The only bad mark i have about the hotel was the restaurant. They offered a continental breakfast for $10.00. Granted it was all you could eat however all they offered was English Muffins, bagels, and muffins. Yougart and oatmeal. This was a rip off.

Plussat: Bathub had hair in it. Changed my room. It should be a 2.5 star room.