Rosarito hotellia

Plussat: Close to airport, very friendly staff.

Miinukset: Cleanliness was not optimal, there’s a led light in the night stand that shines brightly through the night, very hard to sleep with that thing shining on your face.

Plussat: The staff were extreme friendly and helpful, the rooms are nice and clean, the breakfast was a great with a mix of traditional food and the location is perfect. There are lots of places to choose to eat at within a few minutes walk. On the streets people are very friendly and helpful.

Miinukset: I honestly can’t think of anything I didn’t like.

Plussat: The staff is super friendly.

Miinukset: Location is great for business travels, but there is not much to do in the nearby areas.

Miinukset: Slow restaurant service and check out

Plussat: Everything was just so clean, and staff members were very nice and helpful.

Miinukset: N/A

Plussat: Great staff!

Plussat: Excellent Breakfast and good location,

Miinukset: The bathroom shower,

Plussat: Clean property with a wonderful staff! Always enjoy staying here!

Plussat: Never been disappointed with a Hampton and this one is no exception. Appreciated the friendly and helpful staff. Appreciated the fridge, hot breakfast, early check in and free shuttle to the airport. There was something wrong with our TV and someone came to fix it within 5 minutes. Highly recommend this hotel.

Plussat: Services was nice

Miinukset: None

Plussat: The totally secure and free parking.

Miinukset: The carpet in my room was not to my liking. It felt icky.

Plussat: NICE people with a good actitud

Plussat: It was a very nice place to stay.

Miinukset: I got the room decoration but it was not as described.

Plussat: Great location,staff was great to us

Miinukset: No I don't have any negative comments.just one thing I'm Maria from Chicago

Plussat: Location Price-Value ratio

Miinukset: Gym is closed too early and was not always clean. Breakfast is good but starts a bit late (not adequate for people leaving early for work).

Plussat: Bed was nice memory foam with plenty of covers and blankets. There is free parking and our rate included the courtesy breakfast and it was delicious. Bathroom was nice, but only has a shower if you need a bath. The room has great recessed lighting and is very spacious with a tray ceiling. It even had a large selection of tv channels.

Miinukset: Nothing

Plussat: Basic unfussy hotel in a great location. Nice staff. Clean rooms, including a couple free bottles of water. There is a good, included breakfast where you have 4-5 options which you can order off menu, with coffee/juice included (though their breakfast voucher method where you have to go back to the front desk seems unnecessarily complicated). Strong reliable Wi-Fi. No noise issues this time, though I was there mid-week.

Miinukset: I've stayed at the hotel before, so mostly knew what to expect. Unfortunately, I went with a more basic room this time which was not as nice as some of the larger more expensive suite rooms I've booked in the past. It wasn't uncomfortable, but there was more dated and worn furniture. I'd say this is a place worth shelling out an extra $10 or so for the nicer room. I still probably prefer Lucerna or the Marriott but they are usually much more expensive, and not so conveniently located.

Plussat: Good hotel and the location you s prime. Easy access to all locations around Tijuana. Soft pillows and comfortable beds. Clean rooms

Miinukset: None

Plussat: Very clean, centralized location next to bars and shopping centers.

Miinukset: No

Plussat: Location

Miinukset: The staff was rude and unprofessional

Plussat: Great bar area, lots of tvs.

Miinukset: No

Plussat: The bed was very comfortable

Miinukset: The floor was kind of saggy

Plussat: Rooms, location, cleanliness, services other than "Delia ", golf course view, mostly everything was great!

Miinukset: Delia at reception desk. No eye contact, no connection, grumpy, kept asking for assistance. Asked me 4 times my room # not knowledgeable with system and had no people skills. Had no change when I paid her, she left to go bring change. Simply not the kind of attention a place like a Grand Hotel merits.

Plussat: Great view and looked clean. But the pool was not available. Room service was on point.

Miinukset: The staff could be a little morr friendly.there was no bellman in the morning to signal a taxi.

Miinukset: Te hotel is ok and it has a great location but is not a 5 star hotel by far, the rooms need some TLC

Plussat: Very professional atmosphere And very classy hotel

Miinukset: All good

Plussat: Room size. Confortable bed. Easy car parking.

Miinukset: Long wait for check in (30mins). Room service cannot be added to room bill and must pay cash. Car parking is not free for hotel guests and must pay cash on leaving. Female reception staff were polite and helpful, but male staff were not.

Plussat: Great location

Miinukset: Mattress was below motel 6 quality

Plussat: The location is great! The rooms are updated and big. Self parking was only 15MXN for overnight with validation as a hotel guest. Morning buffet was delicious, but the breakfast room was hot and muggy.

Miinukset: They charge $100USD deposit that can only go to a credit card or paid in cash. I was they can’t put it on a debit card, if they did it would take over a month to appear back into my acct. So of course I needed to use the ATM on property which did give USD but had a hefty fee to go with it. The staff at the front desk were a bit rude, I didn’t feel welcomed more like I was annoying them without reason, all I was doing was checking in.

Plussat: They always had someone who can listen to you but did not know how he/she can help cause they were limited on services.

Miinukset: when ever you needed help they just kept you going around circles with their own experience.

Plussat: The only issue was bed was very uncomfortable. Great staff clean facilities.

Plussat: Rooms were right on the ocean with a beautiful view !!!

Miinukset: Old and out dated unit with broken blinds and broken chairs , old dishes ... Owner is not spending much money on the unit...

Plussat: the location

Miinukset: front desk try to give another room instead of the one I had already had paid for

Plussat: We never had hot water even after the water ran for a 1/2 an hour to an hour no hot water there

Miinukset: It was clean

Plussat: Hotel and room is clean.

Miinukset: Prevent staff from entering my room in the morning just to inventory the mini bar. This was very disruptive.

Plussat: Everyone was friendly and helpful. Our room was clean and in great condition The rate was excellent especially since it included a congenital breakfast

Plussat: Amazing services

Miinukset: N/a

Plussat: Staff. Room. Parking.

Miinukset: Executive lounge breakfast disappointing. Gate security only spoke Spanish no English.

Plussat: Loved the staff and the service!! Everyone was super nice and it helped that most of the staff spoke English.

Miinukset: No diary free milk options (no soy, or almond milk)... opened for green juice instead and it was amazing.

Plussat: Very clean and quiet. Staff is professional and courteous.

Miinukset: No.

Plussat: The bartender and the maid

Miinukset: Many safety concerns with the room as well as ceiling in bar Management unresponsive to guests concerns and issues I had broken shower curtain rod with visible broken sharp jagged edge metal exposed could cut someone severely Staff entered room 5x day

Miinukset: Slow check in/Check out process

Plussat: Food and security

Miinukset: Rooms were old fashion to me.

Plussat: Cleanliness and location. Hotel staff very helpful.

Miinukset: N/A

Plussat: The staff was highly hospitable and helpful. The food was excellent as well as the food. Parking was excellent too. Easy access to the main areas we wanted to go. Centrally located to both border crossings.

Miinukset: The rooms are in need or remodeling. Furniture and flooring have seen better days.

Plussat: Nothing !

Miinukset: Everything!

Plussat: The serivce was excellent, and the waiters at the wedding were awsome. Friendly staff, and great attitude. Will stay there again

Miinukset: The toilet elwas running

Plussat: area and hotel

Miinukset: staff and price.

Plussat: Unique grounds in the middle of a bustling large city and heard zero street notice in the courtyard.

Plussat: Good food a lot of choices...

Miinukset: The front people over charge me because they make a mistake and now they are saying that the devolution of my money is not possible do to by the hotel Because the boucher has no signature and that generates over charges for the hotel. They are telling that to make it easier I need to go to my bank to generate a charge back. That take a lot of time from me do to the mistakes the employees are making and it'not acceptable.... Please respond asap.

Plussat: The property is will maintained,friendly staff, clean, comfortable, up scale vibe, lux feel, great value.

Miinukset: Nothing really negative to say of point out. We did not experience any negative situations.

Plussat: Stay was great ,good food ,kinda pricey.

Plussat: The property was really nice

Miinukset: The staff was a little rude

Plussat: Location

Miinukset: Checked in and gave me key to a room that had a guest already sleeping inside. New room that I was given had a dirty floor and no towels. Overnight, there was a music concert or party in the hotel that didn't let me sleep. Enough said. .

Plussat: Troom in 1st floor stinking bad. Broken heater etc

Miinukset: Smell. Bathroom. Pipes terrible

Plussat: First off, the hotel looks nothing like the images. The staff is friendly. They are pretty good with English. Which is great cause I speak no Spanish. There is a complimentary breakfast included. Pet friendly.

Miinukset: We were in a junior suite. The room was ok. Our outlets were not working. So there was no charging of devices. The hotel is set up like a cruise ship, where you have to have your room key in order to get electricity to your room. When you check in, you are given two remotes. One is for your air conditioning and the other is for the tv. Our shower head was rusty and the water tasted of salt. One night, there were these incredibly loud females who were obnoxious and stomped around and were laughing at incredible decibels.

Plussat: Close to downtown. Great value and location!

Plussat: Food and music.

Miinukset: Good hotel, parking was rough, but we managed to find parking.

Plussat: Modern place

Miinukset: Incompetent staff. Inattentive.

Plussat: We got to the hotel early and the room was ready.

Miinukset: Everything was great

Plussat: Really clean and nice environment.

Miinukset: I had to pay for parking.

Plussat: location

Miinukset: un accommodating

Plussat: Best hotel in the area.

Miinukset: Excellent as always. Had a great time. Great food and great ambient.

Plussat: Nothing... just the bar down stairs.

Miinukset: The AC wasn't working! Bathroom was clogth..

Plussat: Locationn only

Miinukset: It smelled, it's under some construction, the parking spaces are horrible. Elevator entrance lobby, room lights, all very very confusing and outdated.

Plussat: Very good breakfast. We usually include it with the room but if not, still have our breakfast there. Good value and attentive staff

Miinukset: Pan dulce

Plussat: Staff is very courteous and helpful

Plussat: Every thing you need is in one place

Plussat: The fact that is extremely safe I mean they have guys watching everyone and making sure we all stay safe . Great location everything is just maybe I’m between 2-7 blocks away from the property . The staff is amazing and courteous and all attentive

Miinukset: They accidentally gave my room number to another couple and they walked into my room. When asked what happened all the staff said it had been an error. No other explanation or anything. Very disappointing as this is my hotel of choice in Tijuana.

Plussat: Cleanliness

Miinukset: Yes. Room has a do not disturb sign but they keep knocking on the door for cleaning even though check out is at 1 pm. First knock 9:30 am, second knock at 11:30 am. Not sure why.

Miinukset: the smell of sulfer coming from the bathroom was bad ! we complain as soon we got to the room and the just come back with air freshener . BAD BAD BAD !

Plussat: safe, free internet, close to border and many other places, like doctors, dentists, etc. If you like gambling it's the perfect hotel. Rooms are quite big and Staff is very friendly and helpful.

Miinukset: We stayed already twice in this hotel. The first time we had a room at the second floor, the noise from the Casino was terrible all night. This time we asked for a room at the 6. floor, it was a bit better but still you hear the noise all night.

Plussat: Hospitality was great. I felt safe at all times. I loved that I had no issues at all. The water services are great.

Miinukset: N/a

Miinukset: They charged me when i checked in. Then as i checked out they said oh the person who checked you in did not charge you properly and we have to charge you 27 dollars more. Now My bank account shows the charges i paid at the hotel and a seperate 229 charge

Plussat: Enjoyed the great staff at this hotel. From personalized cards from the room staff, to the cleanliness of the entire hotel. Great job. Definitely recommendit for families.

Miinukset: That we weren't told about the beautiful buffet in the morning. If I would have been toldwr would have stayed for breakfast. I was later told from a family member we visited in Tijuana that their food is delicious.

Plussat: Beautiful

Miinukset: The room service food sucked

Plussat: It is on the beach.

Miinukset: The Hampton gives you a free hot breakfast. For the price?A free breakfast would be nice.

Plussat: Friendly service

Miinukset: Need cleaner blankets

Plussat: awesome view. Friendly staff

Miinukset: Jacuzzi jets could have been better. Traffic was horrible though certainly not the hotels fault.

Plussat: Hotel is in the center of the strip to everything.

Miinukset: The room is outdated. It did not have ac and small fridge was not in service.

Plussat: Was not busy midweek.

Plussat: location is awesome and I love how big the hotel

Miinukset: very price for very tiny beds and room. Also, there is no iron, body wash or conditioner!

Plussat: The food

Miinukset: No

Plussat: The atmosphere was god

Plussat: Location great, restaurant was good.

Miinukset: Old rundown building, noisy air conditioner, sub par elevators, no access ramps for stroller many areas, wall outlet covers broken as well as AC/Heater controls, no easy access to building, rude and lazy personnel at front desk. no smiles, no courtesy or welcoming attitude, no need to tend to guests checking in or out. Pricey for what is offered.

Plussat: We stayed in the older part of the hotel, but I’ll alway go back . I think they are a bit pricey for being so old , but I’ll always go back .

Miinukset: Old but nice

Plussat: Close to papas and beer

Plussat: The place , is oustanding , the people , .

Miinukset: In the past , the shower the diverter shower tab it doesn't work very well !

Plussat: Everything

Miinukset: Nothing stay at this place it's a great place

Plussat: Very nice and friendly staff, cleanliness and the restaurant.

Plussat: nice hotel, nice staff, nice beds and toiletries

Miinukset: that they did not take dollars, and the shower need some work, the finish was bad, find better workers to do your bathrooms

Plussat: The best place I ever stayed

Miinukset: Nothing

Plussat: Very nice clean hotel. Location just minutes away from everything. Room was off the hook.

Miinukset: No

Plussat: The cleaninness was great

Plussat: Bed was comfortable and room quite big, it offers a restaurant and Bar

Miinukset: The hotel is good but is getting old, management should consider a good remodeling soon.

Plussat: Parking Space

Miinukset: Horrible house keeping service. Uncomfortable pillows

Plussat: Proximity to where I had to go and staff was great.

Miinukset: Most places in Tijuana will deal in US dollars.. this hotel does not, which is fine, you are in Mexico. It was difficult to find a place to exchange money near the hotel. They should maybe consider having a money exchange kiosk in the hotelz

Plussat: Nothing, especially the tone from Ivan at check-in, who frankly could care less to help and pretty much told me to figure it out myself.

Miinukset: The hotel didn't honor our reservation from booking and said they had no rooms. They instructed me to call booking as it was their fault for listing the hotel when it was booked to capacity. I was unable to get any customer help through Fiesta Inn or booking. I had booked two rooms and was traveling with my young children and parents, so this was extremely inconvenient. Thankfully, my husband made calls and we got a suite at a Rosarito beach front hotel not listed through booking. Please note I called the day before to make sure there would be no problems as I had read some reviews stating their booking reservation did not show up at the hotel when they arrived, but where still able to get their room. The staff on the phone let me know my reservation did not show up, but they would honor it if I showed up with my confirmation from booking. The day o arrived nothing!

Plussat: Cleanliness

Miinukset: Room was not ready at check in time

Plussat: Location

Miinukset: No

Plussat: In reception, Abraham and Areli were exceptionally helpful in their recommendations regarding restaurants in the city as well as top malls to visit. I appreciated their courteous and great advice. Food quality was excellent, including the breakfast buffet. I will look forward to visiting this hotel on my return to Tijuana! The comfortable and very clean room was a good value. Spectacular view facing N from the 7th floor was much appreciated.

Miinukset: That the restaurant was not open after 12pm at night, although good sandwiches, salads and desserts were available. I must say that the quality of the food overall was excellent.

Plussat: Customer service was great

Plussat: Great customer service. Super friendly staff.

Plussat: People are nice and helpful and professional!!!!!

Miinukset: I loved everything!!!!

Plussat: I felt secure and safe

Plussat: The breakfast was outstanding.

Plussat: It’s a very clean place and secure .

Miinukset: They ran my credit card for over double the amount and when I pointed it out which was 5 hours later they wanted to refund my money in pesos and was sending me to buy dollars with the refund they were going to give me . I didn’t even receive an apology instead I had to use another credit card and now my one might stay ended up being a charge for over 3 nights !

Plussat: Fresh, tasted great.

Plussat: Location is good to enjoy many nice restsurants, by walking.

Plussat: Location

Miinukset: small rooms

Plussat: Very clean and American style hotel at a very reasonable price. Will definitely try to stay here again when I am in Tijuana.

Miinukset: The internet is a little slow.

Plussat: The location, the view and the size of the room.

Miinukset: No housekeeping.

Plussat: I enjoyed the cool breeze from the open balcony and the beautiful beach front view..

Miinukset: There was nothing not to like the place was beautiful.

Plussat: View

Miinukset: Staff and high price

Plussat: Nothing I want a refund

Miinukset: Rats and loud drunk people until 4am

Plussat: The view! Beachfront and access was incredible. Staff is super friendly and very helpful.

Miinukset: The bed was way too hard very uncomfortable. That’s the only disappointment.

Plussat: Condo was pretty spacious and beautiful view. Staff accomdated to us and made sure we got the best view available which was so nice.

Miinukset: Nothing it was perfect

Plussat: The kitchen and all of the convenient appliances. Also the view.

Miinukset: The lack of assistance to show me to the correct tower in order to locate our room, the lack of Bell services to assist with luggage or at the very least a cart to carry bags. The room had dated furniture; old school blinds throughout were annoying

Plussat: Location was perfect right on the beach near the action,staff very friendly, they offer a fast pass for crossing the border,ocean view, very spacious, full kitchen was great.

Miinukset: Room I stayed in needs a better clean, needs a serious update to the interior, things like the screen door and parts of the walls were falling apart. Some patio chair would of been nice. You can here people upstairs too loudly.I would still stay again.

Plussat: The view was really nice, close to all the clubs, stores, beach, papas and beer

Miinukset: Bed wasn't that comfortable

Plussat: Located perfectly in the center of the Rosarito strip. Great staff and great rooms.

Plussat: It had two bathrooms and the Location.

Miinukset: There were previous trash left behind when we first arrived and in the master shower orange water came out upon turning it on.

Plussat: Location was perfect next to beach , shops and restaurants

Miinukset: The music from the clubs was a little to loud. Maybe need to sound proof rooms a little

Plussat: The location of this hotel was great but I don’t think It was worth what I paid for it.

Plussat: Excellent staff and location.

Miinukset: It would be great if the rooms came with coffee makers and refrigerators.

Plussat: Good food good people

Miinukset: N/A

Miinukset: there was construction going on.

Plussat: Extremely helpful and friendly staff. Room was exceptionally clean. Taxi service available immediately, they have a dedicated space just outside.

Miinukset: We knew they were undergoing renovations , we we told shortly after we booked and asked for a quiet room (medical procedure booked at local hospital). They did let us know about the work, but they also put us in a room directly in front of the worst of it, with a large metal pipe for moving debris and supplies up and down to the roof. Literally right outside of our door. I had hoped they would have taken our request into consideration and placed us in a room further from the disruption so I could get more rest.

Plussat: Quiet , great location

Miinukset: I only needed 1 night . Would not return cash or cancel next 4 nights so I chose to stay .

Plussat: the location

Miinukset: staff front desk

Plussat: nothing

Plussat: The personal

Miinukset: The parking roof have leaks ,the paper toilet dispenser no work properly

Plussat: Service was excellent,it was close to plaza rio.

Plussat: Staff was very friendly

Plussat: Frist time visit ready helpful wonderful experience tankyou

Plussat: Location

Miinukset: Restaurant terrible service, got up and left.

Plussat: Clean, location, price and staff

Miinukset: The check in was bad experience it took more than 1 hour to get into my room, it's so excessive time waisted

Plussat: Location and price

Miinukset: Thank you, everything was great

Miinukset: A.C Was to noise

Plussat: Comfortable beds and great staff

Miinukset: The continental breakfast

Miinukset: There was no informaation about breakfast, and we had to pay for it thougt we had reserved it.

Plussat: Room extremely clean. Very comfortable and nice decor.

Miinukset: No elevator and noisy when people were running on the stairs.

Plussat: The restaurant doesn't look to fancy but they impressed me with some great tasting authentic Mexican dishes missing in Mexican restaurants in the USA. Most of all, the authentic flavor was there in the food!!

Miinukset: No

Plussat: Everything is nice. Very clean, the pool is heated, staff personnel are really nice and it's a very nice place. The food is tasty.

Miinukset: That the restaurant area doesn't have any fans or AC so it's pretty warm inside. The menu at the restaurant doesn't include all the drinks and cocktails available, you need to ask what they have.

Plussat: The Staff was amazing! Really clean rooms. They location was very good. Very quiet.

Miinukset: I think the beds could be better. I felt like I was sleeping on the floor. They were pretty hard.

Plussat: The staff was great! The rooms were nice and clean, modern looking, and everything worked.

Miinukset: Tile flooring could have been a little cleaner. And the first room smelled a little sour. They changed our room and the second one smelled fine.

Plussat: I particularly liked the hotel restaurant. Good authentic mexican breakfasts!

Plussat: Cleanliness

Miinukset: Some of the older staff at front desk need to be nicer

Plussat: Location was great, staff was friendly

Miinukset: Rooms were outdated, doors were difficult to close and old locks, bathroom had a leak in the sink, look very old.

Plussat: Services were friendly such as valet and cleaning and the pool area is great

Miinukset: Excellent hotel. Super friendly. Decent prices. It's a little bit away from the main hotels in zona Rio but walking distance to the famous "taco street" which in my opinion are the best tacos in tijuana

Plussat: Bed was comfortable

Plussat: When I was getting out of Mexico I found out that I forgot my travel documents at the hotel and called them immediately, the lady at the front desk was very responsive and found them, I went back to pick them up so I could travel back home. I recommend this horel and I will definitely stay here anytime I go back to Tijuana.

Plussat: Clean and comfortable room

Miinukset: Nothing this time

Plussat: Clean

Miinukset: Unfriendly staff

Plussat: Centra location, very clean place and good service.

Plussat: Not much!

Miinukset: The room was really smelly like mold. The bathroom was had mold and mushrooms growing in the shower.

Plussat: Nothing in particular

Miinukset: Check in process was abysmal. Not allowed to check in until 3pm - arrived at 10 to 3 and was told we had to wait. Joined a line of people waiting to check in and it took 90mins! Ridiculous and unnecessary

Plussat: All of the workers there welcome you. They have a nice personality and are willing to help you. The rooms are a very good size. You won't feel cramped.

Plussat: I like this hotel very much. Have stayed before and it´s very comfortable and clean. The gym has good equipment and the restaurant has good and economic food.

Miinukset: There are no markets or stores close enough to go walking, specially in the night when the zone is dark outside.

Plussat: The rooms

Miinukset: Every thing is ok

Plussat: WEATHER.

Miinukset: NO

Plussat: Air condition, check in , tv, parking, location,

Miinukset: Pool, bell hop, shower, sofa bed, room service, ice machine, towels, maids

Plussat: I like the service and food is really good

Plussat: The location is good The hotel is clean

Miinukset: The breakfast

Plussat: The staff was just great.

Miinukset: Parking was open without any gate, for security.

Plussat: Breakfast buffet was great. The have a thermal water hot tub by the pool. I didn't know there were thermal waters in Tijuana. The spa was great.

Miinukset: The sofa bed was very old and uncomfortable. It was missing some mattress springs. The bed wasn't very comfortable.

Plussat: Room is clean, staff is friendly, way better than the holidays inns in the US.

Miinukset: Someone from the staff knocked the door at 10am and just said "I'm just checking the rooms" while I had the worst hangover ever.

Plussat: About nothing

Miinukset: A lot noise

Plussat: Quality

Miinukset: Nothing

Plussat: The Hotel Staff, specifically  the bell man.

Miinukset: Dinner in from their kitchen wasn't too good.

Plussat: The location and how friendly the staff was

Miinukset: Their breakfast buffet needs improvement. It was either too fatty or too much salt. The best dish they had was the lamb. It was delicious

Plussat: Clean and safe To park your vehicle

Miinukset: Pretty much I liked everything I don’t have any dislikes.

Plussat: The food was good, but they do not have a lot of items listed on the menu (it just doesn’t make sense).

Miinukset: The room smelled really disgusting and the walls are so thin I can hear so much noice. I asked for a towel multiple times from the front desk, but I did not receive one. I am disappointed with the customer service provided.

Plussat: Nice and close to a shopping center will definitely be staying there again

Plussat: Frontier hotel is well located , like the fact is around a shopping center and has restaurants near by

Miinukset: We went with family member let the morning administration that my sister was going to arrive earlier than me to let give her the access code for the room . Mean time the morning administration didn't inform the afternoon administration and they had my sister waiting in the front desk for more than 2 hours before I arrived at the hotel

Plussat: The breakfast and staff was really friendly. There are a lot of of places to eat near by. Not sure what else to say but I have stayed there 5 times already and it's a great value. Okay why do you have to say so much.

Miinukset: The towels are really thin, other then that I can't say anything that I didn't like about my stay there. Again Not sure why you force us to write so much but I continue to write to meet the requirement.

Plussat: The Staff was fantastic

Miinukset: Wifi was to slow

Miinukset: Brekfast is too late. No coffe or nothing for those who has business early in the morning.

Plussat: The service was exceptional. The food was tasty. The rooms were clean, secure, and comfortable. We'll definitely be staying here again.

Plussat: The property is very nice and the rooms are spacious. The inner parking lot is a bit small, but they have parking in the front and security all night.

Miinukset: The bed sank in the middle seemed like they took 2 twins to make a big bed but it wasn’t that bed where we didn’t get a good nights rest

Plussat: we liked the friendly staff and the pool. the room are nice and comfortable. the price is totally ok. we come again.

Plussat: Great location, friendly staff, clean and comfortable rooms.

Plussat: Location was convenient it was was on a main street, stores and restaurants were close by.

Plussat: Clean. Secure. Staff.

Miinukset: No extra blankets. No iron.

Miinukset: Old, no hot water, parking

Plussat: the staff was great and the price for the double room was very affordable

Miinukset: the king suite was a huge disappointment. was relatively inexpensive but the hot tub was so dirty, we didnt use it. the shower and restroom were old and dirty. only had one roll of toilet paper. bed sheets and pillowcases were old and stained (but clean).

Plussat: The staff is always super friendly and the rooms are clean and very comfortable. The location is perfect, with plenty of restaurants with in walking distance to choose from. This is the only hotel my family stays at when visiting Tijuana.

Plussat: Everything

Miinukset: Breakfast

Miinukset: No towels and no mini bar or anything to drink in the room

Plussat: Air-conditioning did not work device told front office did not do anything about it and I believe they would rent a room knowing the air conditioner is not working

Plussat: Staff were very helpful and cheerful. Breakfast was good, not special. Rooms/beds are good. If you do not have a car you have to negotiate long walks on very very busy wide streets to get to any shoppingor outside restaurant.

Miinukset: See above. You need a car if you are staying here. On this trip we traveled by bus as we did not want to drive to our long distance destinations. AT the hotel you are pretty much trapped by the traffic and distance to walk to outside restaurants and/or shopping

Plussat: Location was great, close to shopping centers, near the "freeway" and minimal noise inside the hotel room, facility is brand new, clean, no carpet and no tile which was great! Staff was very helpfull and very nice, and the stay included brekfast which was nice.

Miinukset: Rooms were a little small, towels were limited..

Plussat: Nothing

Miinukset: I didnt like how I am traumatized from seeing a lady through the window who threw and killed herself from the hotel rooftop. How did she get access to get there.

Miinukset: Staff was not friendly at all!

Plussat: The rooms where nice and specious very clean

Miinukset: The staff was HORRIBLE!!!! And so unorganised

Plussat: I was surprised that their rooms were very tidy and clean. Furniture and bedding looked brand new. Their breakfast and room check-out schedules were very convenient.

Miinukset: They made me try to cancel my reservation made online (which was not cancelable). I had been assigned a room on a 2nd floor, there was no elevator, my elderly mother who walks with a walker was traveling with me and she cannot climb stairs. I had to request another room that although it was smaller, it was on their 1st floor and could be used by a disabled person. I am still at possible risk of ending up paying twice for a hotel night. In their online information the hotel announces a single bed room with a full size bed, even though it is a queen size bed. That makes you make the wrong decisions. I don't wanted sleep with my mother in a full size bed. I will come back if there is a 1st floor room available. Otherwise, their facilities are not suitable for the disabled.

Plussat: Good location Friendly people Clean room, comfortable bed Basic breakfast

Miinukset: Sometime a little bit noisly (from the street, personal)

Plussat: You perfect location.

Miinukset: Bed was dirty, staff doesn't speak English at all, for breakfast there was few cold waffles and coffee.

Plussat: The clean room

Miinukset: Staff was friendly. Room was clean. No mold in my room. I would recommend to others.

Plussat: I liked that it was worth the money super comfy and clean!!!

Miinukset: The parking is super small

Plussat: Clean decent room. it is similar as motel 8 or Ted roof inn but a bit cleaner.

Miinukset: Location is few block if major tourist area and just I didn't feel a walk back after dark in that area to this hotel. If you decided to take a nap during the day, forget about it. place is very noisy as they roll the carts around and loud constructions near by. Breakfast is just cereal, frozen waffles, tost and fruits.

Plussat: Aque Rio was pleasant surprise. We diidn't expect so much value for our money. The staff was very friendly and helpful. Aque Rio is just one block from Revolution with all its bars and restaurants. Spiffy clean!

Plussat: The staff were pleasant and accommodating. The place was Always clean. Breakfast was a somewhat disappointing.

Miinukset: Spend there possibly one of the the worst nights I've ever had on any hotel.... I was under the impression that Aqua Rio Hotel was a respectful place, for families, however on Halloween night, they allowed people who just came in for a casual rendezvous, who were screaming and moaning loudly the whole night (no joke) I asked twice for the receptionist to do something about it, but nothing was done, I was on the brink of calling the police. The noise started at 2:40am and went on till 8am. How could you have allowed those kind of people stay at your hotel when you have Children staying as well. Disgusting!!!