Rosarito hotellia

Plussat: The staff were extreme friendly and helpful, the rooms are nice and clean, the breakfast was a great with a mix of traditional food and the location is perfect. There are lots of places to choose to eat at within a few minutes walk. On the streets people are very friendly and helpful.

Miinukset: I honestly can’t think of anything I didn’t like.

Plussat: Nice and clean in a perfect spot near a Little Cesears and Starbucks!!

Plussat: Very Friendly staff, shuttle every two hours within 10km radius, close to US consulate (I went for visa stamping), shops nearby, free breakfast, etc.

Miinukset: The room TV had just one English channel (CNN news),rest all Spanish with no English captions. Even English movies had only spanish sound.

Plussat: Very welcoming, clean and breakfast was delicious

Plussat: It was so quiet, my husband and I slept so comfortably on the king bed! And the breakfast was amazing!

Miinukset: Nope everything was a 10 for me!!!

Plussat: Great staff!

Plussat: Location

Miinukset: I ask for two beds They gave me what they want and did nothing to help All the staf were great except for front desk

Plussat: Location, ambiance and cleanliness.

Miinukset: Room and bathroom are very small.

Plussat: Clean property with a wonderful staff! Always enjoy staying here!

Plussat: Never been disappointed with a Hampton and this one is no exception. Appreciated the friendly and helpful staff. Appreciated the fridge, hot breakfast, early check in and free shuttle to the airport. There was something wrong with our TV and someone came to fix it within 5 minutes. Highly recommend this hotel.

Plussat: Everything

Plussat: The Breakfast

Miinukset: None

Plussat: We never had hot water even after the water ran for a 1/2 an hour to an hour no hot water there

Miinukset: It was clean

Plussat: Hotel and room is clean.

Miinukset: Prevent staff from entering my room in the morning just to inventory the mini bar. This was very disruptive.

Plussat: Amazing services

Miinukset: N/a

Plussat: Staff. Room. Parking.

Miinukset: Executive lounge breakfast disappointing. Gate security only spoke Spanish no English.

Plussat: Loved the staff and the service!! Everyone was super nice and it helped that most of the staff spoke English.

Miinukset: No diary free milk options (no soy, or almond milk)... opened for green juice instead and it was amazing.

Plussat: Very clean and quiet. Staff is professional and courteous.

Miinukset: No.

Plussat: The bartender and the maid

Miinukset: Many safety concerns with the room as well as ceiling in bar Management unresponsive to guests concerns and issues I had broken shower curtain rod with visible broken sharp jagged edge metal exposed could cut someone severely Staff entered room 5x day

Miinukset: Slow check in/Check out process

Plussat: Cleanliness and location. Hotel staff very helpful.

Miinukset: N/A

Plussat: The staff was highly hospitable and helpful. The food was excellent as well as the food. Parking was excellent too. Easy access to the main areas we wanted to go. Centrally located to both border crossings.

Miinukset: The rooms are in need or remodeling. Furniture and flooring have seen better days.

Plussat: My booking did not work. There were no rooms available when we arrived. It took some serious negotiation to get

Plussat: The Sushi bar

Miinukset: Every thing fine

Plussat: Nothing !

Miinukset: Everything!

Plussat: Excellent service and super comfortablr beds!!!

Plussat: Just feel good and safe.

Miinukset: Everything and everyone were very nice and attentive to assist. I appreciate it, we'll come back, thank you.

Plussat: Unique grounds in the middle of a bustling large city and heard zero street notice in the courtyard.

Plussat: The staff was great. The grounds were perfect. I don't speak Spanish but found it easy to communicate.

Miinukset: Everything was great!!! No issues.

Plussat: The property is will maintained,friendly staff, clean, comfortable, up scale vibe, lux feel, great value.

Miinukset: Nothing really negative to say of point out. We did not experience any negative situations.

Plussat: Good location and value

Miinukset: It could use some upgrade in the bathrooms

Plussat: I loved there was a casino and a suite for recovering from surgery

Miinukset: I have absolutely no bad comments

Plussat: Great view and looked clean. But the pool was not available. Room service was on point.

Miinukset: The staff could be a little morr friendly.there was no bellman in the morning to signal a taxi.

Miinukset: Te hotel is ok and it has a great location but is not a 5 star hotel by far, the rooms need some TLC

Plussat: The view of the golf course is beautiful, there’s enough parking, busy but on the second down level there was alway more place. No noise from the casino at all, just a little noise from the cars on the street but not annoying at all.

Miinukset: We didn’t love the pillows, too big and too hard.

Plussat: Very professional atmosphere And very classy hotel

Miinukset: All good

Plussat: Great location

Miinukset: Mattress was below motel 6 quality

Plussat: They always had someone who can listen to you but did not know how he/she can help cause they were limited on services.

Miinukset: when ever you needed help they just kept you going around circles with their own experience.

Plussat: Horrible staff !!!!!

Miinukset: The staff!!

Plussat: Rooms were right on the ocean with a beautiful view !!!

Miinukset: Old and out dated unit with broken blinds and broken chairs , old dishes ... Owner is not spending much money on the unit...

Plussat: the location

Miinukset: front desk try to give another room instead of the one I had already had paid for

Plussat: The view of golf course looking to Hipódromo where we were meeting la familia for Christmas

Miinukset: The pillows were so thick they were not comfortable to me. Extra pillows in the closet were the same.

Plussat: Troom in 1st floor stinking bad. Broken heater etc

Miinukset: Smell. Bathroom. Pipes terrible

Plussat: First off, the hotel looks nothing like the images. The staff is friendly. They are pretty good with English. Which is great cause I speak no Spanish. There is a complimentary breakfast included. Pet friendly.

Miinukset: We were in a junior suite. The room was ok. Our outlets were not working. So there was no charging of devices. The hotel is set up like a cruise ship, where you have to have your room key in order to get electricity to your room. When you check in, you are given two remotes. One is for your air conditioning and the other is for the tv. Our shower head was rusty and the water tasted of salt. One night, there were these incredibly loud females who were obnoxious and stomped around and were laughing at incredible decibels.

Plussat: The buffet is great!

Plussat: Very comfortable in a contemporary modern setting, large rooms, squeaky clean bathroom

Miinukset: A little traffic noise can be heard

Plussat: I am a repeat customer at Camino Real Tijuana. Staff is friendly and rooms are clean and matress is comfortable. I recommend this hotel to friends and family.

Plussat: The hotel is in key location but since it next to the glorieta expect it to be noisy.

Miinukset: Bed was hard, hotel floor didn't have an ice machine and access key only gave you access to your floor. Hotel service took hours to provide room service. Visited the starbucks in the property for ice and they hard to charge me for it. I urgency needed ice for a hand injury.

Plussat: Modern place

Miinukset: Incompetent staff. Inattentive.

Plussat: Staff , clean

Miinukset: American breakfast was ok

Plussat: Nothing... just the bar down stairs.

Miinukset: The AC wasn't working! Bathroom was clogth..

Plussat: Location

Miinukset: Staff, really bad service

Plussat: location

Miinukset: un accommodating

Plussat: Locationn only

Miinukset: It smelled, it's under some construction, the parking spaces are horrible. Elevator entrance lobby, room lights, all very very confusing and outdated.

Plussat: The totally secure and free parking.

Miinukset: The carpet in my room was not to my liking. It felt icky.

Plussat: Great location,staff was great to us

Miinukset: No I don't have any negative comments.just one thing I'm Maria from Chicago

Plussat: Very clean hotel in the midst of all the good places

Plussat: Good hotel and the location you s prime. Easy access to all locations around Tijuana. Soft pillows and comfortable beds. Clean rooms

Miinukset: None

Plussat: Great location walking distance from food

Miinukset: The drain in my bathroom was full of hair

Plussat: That staff was very polite and it room smelled good

Miinukset: That they one gaive 1 free breakfast

Plussat: Location, Cleanliness, size of room and shower area. Gym, Sauna but you need to pay a hefty price for spa to be able using that.

Miinukset: Front desk staff need to learn how to meet and great and pay attention when someone arrives at front desk area. Breakfast staff as well. I stop taking breakfast as the server three time while I am eating my breakfast demanding for tip! I took the matter to front desk manager and she apologized and last day when I went back felt a little change. Hotel is barely new and need work of guest service experience that brings people in. My room was great but had not refrigerator in it to keep my drink cold. basic coffee machine for luxury room.

Plussat: Very clean, centralized location next to bars and shopping centers.

Miinukset: No

Plussat: Convenience, breakfast and helpful staff.

Miinukset: Noisy, bed was too firm for me but perfect for others

Plussat: Location

Miinukset: The staff was rude and unprofessional

Plussat: Awesome check in staff in very clean and comfortable hotel!

Plussat: Great bar area, lots of tvs.

Miinukset: No

Plussat: The staff was amazing. We had a water leak and they handled it immediately and got us a new room in under 3 minutes. They were also very friendly.

Miinukset: Nope

Plussat: The location , clean , casino huge plus

Plussat: Excellent food friendly staffn

Miinukset: Better wifi connection tv showing sports in the room

Plussat: Staff

Miinukset: Unpleasant odor in bathroom upon arrival. Staff quickly addressed when notified.

Plussat: Staff is very courteous and helpful

Plussat: The hotel is nice but the reception service is bad specially from Nora. Very rude and unprofessional

Miinukset: The hotel is nice but the reception service is bad specially from Nora. Very rude and unprofessional

Miinukset: They accidentally gave my room number to another couple and they walked into my room. When asked what happened all the staff said it had been an error. No other explanation or anything. Very disappointing as this is my hotel of choice in Tijuana.

Plussat: Cleanliness

Miinukset: Yes. Room has a do not disturb sign but they keep knocking on the door for cleaning even though check out is at 1 pm. First knock 9:30 am, second knock at 11:30 am. Not sure why.

Miinukset: the smell of sulfer coming from the bathroom was bad ! we complain as soon we got to the room and the just come back with air freshener . BAD BAD BAD !

Plussat: safe, free internet, close to border and many other places, like doctors, dentists, etc. If you like gambling it's the perfect hotel. Rooms are quite big and Staff is very friendly and helpful.

Miinukset: We stayed already twice in this hotel. The first time we had a room at the second floor, the noise from the Casino was terrible all night. This time we asked for a room at the 6. floor, it was a bit better but still you hear the noise all night.

Miinukset: They charged me when i checked in. Then as i checked out they said oh the person who checked you in did not charge you properly and we have to charge you 27 dollars more. Now My bank account shows the charges i paid at the hotel and a seperate 229 charge

Plussat: Enjoyed the great staff at this hotel. From personalized cards from the room staff, to the cleanliness of the entire hotel. Great job. Definitely recommendit for families.

Miinukset: That we weren't told about the beautiful buffet in the morning. If I would have been toldwr would have stayed for breakfast. I was later told from a family member we visited in Tijuana that their food is delicious.

Plussat: Very nice and friendly staff, cleanliness and the restaurant.

Plussat: nice hotel, nice staff, nice beds and toiletries

Miinukset: that they did not take dollars, and the shower need some work, the finish was bad, find better workers to do your bathrooms

Plussat: The best place I ever stayed

Miinukset: Nothing

Plussat: The staff was nice

Miinukset: No running water in the morning at all. I tried calling the desk, but no one would answer

Plussat: Very nice clean hotel. Location just minutes away from everything. Room was off the hook.

Miinukset: No

Plussat: The cleaninness was great

Plussat: Bed was comfortable and room quite big, it offers a restaurant and Bar

Miinukset: The hotel is good but is getting old, management should consider a good remodeling soon.

Plussat: Parking Space

Miinukset: Horrible house keeping service. Uncomfortable pillows

Plussat: Room really clean

Miinukset: Elevator key control don't work all the times

Plussat: Proximity to where I had to go and staff was great.

Miinukset: Most places in Tijuana will deal in US dollars.. this hotel does not, which is fine, you are in Mexico. It was difficult to find a place to exchange money near the hotel. They should maybe consider having a money exchange kiosk in the hotelz

Plussat: Hotel employee servicios because is too bad. About. The. Frontera the desde. To clan o servicio room

Plussat: Cleanliness

Miinukset: Room was not ready at check in time

Plussat: Location was great, beautiful ocean view

Miinukset: Rooms were like a hostel,no towels, poor furnishings

Plussat: Location, restaurant.

Miinukset: Beds felt old, could not get the heater to work! Did not offer a free breakfast (at least a Continental breakfast would be nice). But overall, it was a pleasant stay.

Plussat: Well equipped room/suite. Beautiful view. Fast and delicious room service

Plussat: Awesome location. Beautiful views. Historic hotel with loads of history, lots of beach/space and things to do.

Miinukset: Room was a bit basic and older. Was in the smaller tower. Could use a facelift. That said, it was clean and fine. No carpet in the room or hallways so doors slammed a bit loud. Still, I would return.

Plussat: location is awesome and I love how big the hotel

Miinukset: very price for very tiny beds and room. Also, there is no iron, body wash or conditioner!

Plussat: The beach view and buffet

Miinukset: The room is really old and heater did not work me and wife slept with our sweaters on , let them know in the morning they said why did not u call us we could of gotten u a heater , they did not tell us that . I have read on this motel and its the roo

Plussat: The food

Miinukset: No

Plussat: Close to downtown

Miinukset: The hall way to get to our room was a little scary!

Plussat: My suite was great except hot water didn’t work. View and bed was great. We felt safe the whole time. All staff were wonderful. The spa was great. I’m looking to stay again.

Miinukset: The hot water in the shower didn’t work so it was lukewarm at best.

Plussat: First time in Rosarito and it was amazing

Miinukset: N/A

Plussat: The view of the beach when opening the curtains in the morning is amazing It's walking distance to all sorts of restaurants Easy access via the freeway

Miinukset: (stayed at Playas tower) No wifi to speak of. The floor that leads to the Playas your is very slippery (at all times). Hearing in the room was a portable heater, not built in to the room We rented a specific room because of the sofa bed, but it turned out it couldn't be unfolded. To their credit they did give us a need to make up for it. The power plugs were loose and chargers would fall off them on their own There was at least one day where they didn't clean our room One has to wear a wrist band for the whole time. I for one, would rather not advertise to everyone I met in town which hotel I'm staying at. There was a couple having a horrible fight next to our room (starting around midnight). It took hotel staff week over an hour to even go check it out. The fighting resumed shortly after they left. The next day there was someone else screaming from their balcony starting at about 4am I couldn't figure out at booking time whether I was getting a room in the old tower, the less old tower or the new tower

Plussat: Location

Miinukset: Cold room

Plussat: Location

Miinukset: No

Plussat: In reception, Abraham and Areli were exceptionally helpful in their recommendations regarding restaurants in the city as well as top malls to visit. I appreciated their courteous and great advice. Food quality was excellent, including the breakfast buffet. I will look forward to visiting this hotel on my return to Tijuana! The comfortable and very clean room was a good value. Spectacular view facing N from the 7th floor was much appreciated.

Miinukset: That the restaurant was not open after 12pm at night, although good sandwiches, salads and desserts were available. I must say that the quality of the food overall was excellent.

Plussat: Beautiful place with exceptional service. Would recommend to anyone

Plussat: Excellent stay! Staff were super helpful and nothing was too much trouble.

Miinukset: Could’ve been a tad cleaner but it’s a busy place so probably being fussy!

Plussat: Location

Miinukset: Not a clean room,Seeing dust on walls.3 years back it was okay,but not this time.And Breakfast too.Low quality.

Plussat: Great customer service. Super friendly staff.

Plussat: The staff is wonderful and always willing to go out of there way to accommodate their guests

Miinukset: There was not anything wrong with the hotel

Plussat: I felt secure and safe

Plussat: The breakfast was outstanding.

Plussat: Fresh, tasted great.

Plussat: Location

Miinukset: small rooms

Plussat: Very clean and American style hotel at a very reasonable price. Will definitely try to stay here again when I am in Tijuana.

Miinukset: The internet is a little slow.

Plussat: It’s private and very quiet

Miinukset: Stayed in a room for four people only had hot water for one person. Bathrooms a very small need to be remodel.

Plussat: Hotelli oli siisti ja huoneisto tilava.

Miinukset: Huoneiston lämmitys/ ilmastointi toimi epätasaisesti. Lattiat olivat aivan jääkylmät.

Plussat: The view

Miinukset: Nothing

Plussat: Both Tv’s weren’t working and the bathroom was dirty

Plussat: View

Miinukset: Staff and high price

Plussat: Excellent views from apartment and great location

Miinukset: Time around Christmas is not good for visit

Plussat: Clean. Nice view. Distance from papas and beer.

Plussat: Great experience! The staff was great and the room was wonderful. The ocean view was a huge plus too. They even gave us a fast pass that saved us hours when we needed to cross the border on the way home. Secure parking. Oh and the hotel is walking distance to Papas and beer.

Miinukset: Nothing!

Plussat: Location was perfect right on the beach near the action,staff very friendly, they offer a fast pass for crossing the border,ocean view, very spacious, full kitchen was great.

Miinukset: Room I stayed in needs a better clean, needs a serious update to the interior, things like the screen door and parts of the walls were falling apart. Some patio chair would of been nice. You can here people upstairs too loudly.I would still stay again.

Plussat: The view was really nice, close to all the clubs, stores, beach, papas and beer

Miinukset: Bed wasn't that comfortable

Plussat: Located perfectly in the center of the Rosarito strip. Great staff and great rooms.

Plussat: Location was perfect next to beach , shops and restaurants

Miinukset: The music from the clubs was a little to loud. Maybe need to sound proof rooms a little

Plussat: Cleanliness

Miinukset: Some of the older staff at front desk need to be nicer

Plussat: Staff is real nice and the breakfast is delicious

Plussat: Good food, good customer service, very clean,very good WiFi.

Miinukset: Frozen water in the pool, we can't use it .

Plussat: Centra location, very clean place and good service.

Plussat: All the above! And “Yes” the staff was great!

Plussat: The bar & the music

Miinukset: The fact that our bathroom was moldy, the sink & tub would clog once water was on

Plussat: Nothing in particular

Miinukset: Check in process was abysmal. Not allowed to check in until 3pm - arrived at 10 to 3 and was told we had to wait. Joined a line of people waiting to check in and it took 90mins! Ridiculous and unnecessary

Plussat: All of the workers there welcome you. They have a nice personality and are willing to help you. The rooms are a very good size. You won't feel cramped.

Plussat: Loved the service from the front desk lady.The hotel is very clean.Everyone is polite, housekeeping , waiters in the restaurant, everyone! My family and I have decided to make this our hotel choice every time we travel to tj.Would recommend to anyone looking for a great experience.

Plussat: Lovely staff especially bar staff very friendly Clean nice standard and modern looking

Miinukset: Shower was a bit dated didn’t work properly

Plussat: I like this hotel very much. Have stayed before and it´s very comfortable and clean. The gym has good equipment and the restaurant has good and economic food.

Miinukset: There are no markets or stores close enough to go walking, specially in the night when the zone is dark outside.

Miinukset: The heater in my room did not heat. Maintenance was called in to fix the issue. He said it took a while for it to heat it. It never heated. The room was a little cold.

Plussat: Customer Service was great, The staff were great and made us feel safe , very good service.

Plussat: The location of this hotel was great but I don’t think It was worth what I paid for it.

Plussat: Excellent staff and location.

Miinukset: It would be great if the rooms came with coffee makers and refrigerators.

Plussat: The only thing I like from the property was the delicious food your restaurant has served.

Miinukset: It was too noisy.

Plussat: Good food good people

Miinukset: N/A

Miinukset: there was construction going on.

Plussat: Quiet , great location

Miinukset: I only needed 1 night . Would not return cash or cancel next 4 nights so I chose to stay .

Plussat: the location

Miinukset: staff front desk

Plussat: nothing

Plussat: The personal

Miinukset: The parking roof have leaks ,the paper toilet dispenser no work properly

Plussat: I like the building and the cleaning.

Miinukset: This place is not what I expected. The beds are so uncomfortable and is this place very noisy at early in the morning. I wouldn’t recommend this place to anyone.

Plussat: Staff was very friendly

Plussat: Everything was good. Looking to come back for sure.

Miinukset: Bar was a little pricey but it seemed fine.

Plussat: WEATHER.

Miinukset: NO

Plussat: Air condition, check in , tv, parking, location,

Miinukset: Pool, bell hop, shower, sofa bed, room service, ice machine, towels, maids

Plussat: I like the service and food is really good

Plussat: The staff was just great.

Miinukset: Parking was open without any gate, for security.

Plussat: Room is clean, staff is friendly, way better than the holidays inns in the US.

Miinukset: Someone from the staff knocked the door at 10am and just said "I'm just checking the rooms" while I had the worst hangover ever.

Plussat: Clean, well maintained

Miinukset: Location was not great, traffic very loud at night

Plussat: We love the bed .

Miinukset: The ac was to loud.

Plussat: Every thing was really nice

Plussat: Quality

Miinukset: Nothing

Plussat: The Hotel Staff, specifically  the bell man.

Miinukset: Dinner in from their kitchen wasn't too good.

Plussat: The location and how friendly the staff was

Miinukset: Their breakfast buffet needs improvement. It was either too fatty or too much salt. The best dish they had was the lamb. It was delicious

Plussat: It was good. The location was great. Rooms are nice, big enough.

Miinukset: Breakfast fruit that looks like had been sitting there. It was watermelon and I think mando or pineapple Maybe change that to like banana or apple or an oranges where customers can just grab and go

Plussat: Bead and cleaning

Miinukset: Not elevator Not safe box at the room

Miinukset: A.C Was to noise

Plussat: It was clean and quiet

Miinukset: It did not have a bar or restaurant

Plussat: Room extremely clean. Very comfortable and nice decor.

Miinukset: No elevator and noisy when people were running on the stairs.

Plussat: The restaurant doesn't look to fancy but they impressed me with some great tasting authentic Mexican dishes missing in Mexican restaurants in the USA. Most of all, the authentic flavor was there in the food!!

Miinukset: No

Plussat: The Staff was amazing! Really clean rooms. They location was very good. Very quiet.

Miinukset: I think the beds could be better. I felt like I was sleeping on the floor. They were pretty hard.

Plussat: The staff , security guard was very nice .

Miinukset: The breakfast was not what we expected. The noise was horrible ( music) people in rooms making tons of noise

Plussat: Very clean and very nice staff. Alonso was super nice, and very helpful guide us to some good tacos and restaurants around!

Plussat: The staff was great! The rooms were nice and clean, modern looking, and everything worked.

Miinukset: Tile flooring could have been a little cleaner. And the first room smelled a little sour. They changed our room and the second one smelled fine.

Plussat: I particularly liked the hotel restaurant. Good authentic mexican breakfasts!

Plussat: Location Friendly, helpful staff

Miinukset: Included breakfast was a joke. Better to reduce room price a little and not offer any.

Plussat: Very clean. And in nice area with a lot of food places to eat around

Plussat: Good

Miinukset: N/a

Plussat: Everything was perfect

Miinukset: Nothing

Plussat: Nice and peaceful.

Miinukset: Corner of beds too dangerous.

Plussat: Clean