Saginaw hotellia

Plussat: breakfast was good. I am not fond of sausage patties so I did not eat them. Eggs are just so/so for me, but I did enjoy the oatmeal, which I ate both mornings. the French toast sticks Sunday morning were delicious. I saw a lot of people making the waffles and I think they were a huge hit.

Miinukset: The mixed fruit was not a favourite, but then again that did not bother me at all. There were bananas which were good.

Miinukset: Friendly and helpful staff. Clean rooms

Miinukset: Well our room had a sewer gas smell that was highly potent they didnt have any rooms available so they said they could give us a can of febreeze! R u kidding me

Plussat: room was big, hotel was clean and location was awesome. staff was super friendly

Miinukset: not one thing I didn't like

Plussat: Was greeted by hotel clerk who was welcoming,helpful & accommodating. Room, booked last minute, was a spacious suite which was very comfortable after a long road trip. I very much enjoy Hampton Inns & their tasty breakfast.

Miinukset: No

Plussat: Very clean and nice staff.

Miinukset: No

Plussat: The staff was very friendly, everything was clean and well kept. I would definitely go back.

Miinukset: Nothing

Plussat: Breakfast was excellent Location good building looks, clean was good

Miinukset: Having water turned off for two hours during day. Next day having no hot water upon getting up in morning Complaining about no hot water, was assured it was being fixed, when returned following evening was told all fixed - BUT IT WAS NOT! Had to pack up and move to another room, got a bottle of water and a cookie to make me happy. Some of the staff did not seem to know what to do about anything.

Plussat: Very pleasant and accommodating staff. Great bedding and plenty of big, fluffy pillows. This location is in a great location and close to lots of shopping and dining. This is my third Hampton Inn stay in the last 12 months and they consistently provide excellent service!

Miinukset: The room we had was on the second floor right above the lobby so the view from our window was of the brick from the roof overhang. Not a big deal, but kinda meh. We made due and didn't spend a lot of time dwelling on not being able to see the parking lot hehe.

Plussat: Location, Friendly staff

Miinukset: Quick check in and very helpful

Plussat: Price and clean

Miinukset: No it was all good

Plussat: The staff were all nice, breakfast was fine, rooms were a suite and big, so awesome, hot tub was great.

Miinukset: everything was fine

Plussat: It was a great stay, room was clean, and spacious. Grand daughter loved the pool

Plussat: Very nice look and esthetics

Miinukset: Paper thin walls and no sound protection from anything including the bathroom. We could hear the neighbors conversations like they were in the same room.

Plussat: Everything was great, no issues.

Plussat: Loved pretty near everything except the lack of being charged a deposit that I was not aware of and not having any decaf coffee in the room.

Miinukset: They should have 24 hour coffee center as the coffee and coffee maker in room was inadequate.

Miinukset: Better coffee for bfast

Plussat: Location was good and rate was good too

Miinukset: HEAT THE POOL!!!

Plussat: By far the most clean hotel I have stayed at in a very long time. Staff was very kind, even a worker coming in greeting me as she was walking in the hotel from the parking lot. I also loved how the bathroom was set up from the shower & toilet being separate. Very spacious room, comfortable beds. Zero complaints!

Miinukset: There is nothing I can say I did not like.

Plussat: Room was big super clean interesting layout staff was nice and attentive. Quiet and relaxing. Definitely worth the price and then some

Miinukset: Pillows were uncomfortable so both my husband and I tossed and turned. TV was a little hard to use and lamps next to bed weren't very bright.

Plussat: The hotel is very modern and clean. The location was great and the breakfast had a lot of variety and was fresh.

Miinukset: No dislikes noted.

Plussat: The room and Lobby

Miinukset: Only one Elevator

Plussat: Nice staff. Very accommodating for a budget hotel. Will definitely come back, very to to wildlife refuge.

Miinukset: No

Plussat: Location and it was very clean.

Miinukset: Front Desk People are not rude but not overly friendly for customer service.

Plussat: Very friendly host, super clean, and great price.

Miinukset: In the boonies, but that's a minor complaint.

Plussat: Location

Miinukset: Reading light did not work and exhaust fan in bathroom loud annoying

Plussat: Very clean. Exactly as advertised.

Plussat: Was a good location for where we were going, the room was fine for one night

Miinukset: The check in lady was a rude. Location on a busy road. Was fine for one night

Plussat: Quiet area

Miinukset: My only issue is bugs they were a lot of bugs & ants in my bathroom s also it's like it you drop a piece of food on the floor in a second it will be swarmed with ants and room smelled so I had to buy Lysol & bug spray the room rate was great for buget

Plussat: Wasn't any

Miinukset: It was ok for a night Didn't have enough coffee brought our own which was one are

Plussat: The owners were very friendly and would greet me whenever I saw them. The rooms were also updated and had every amenity I needed and the beds were comfortable. The location was also nice; just outside of town so it felt a little private in that sense.

Miinukset: My wife felt that the phone conversations with the receptionist could be a little terse sometimes but we didn't get that response in person. There were a couple small missed spots as far as cleanliness goes but overall we were very happy with the room.

Plussat: Quiet, relaxing stay.. very courteous front desk staff.. top quality accomodations

Miinukset: None

Plussat: Clean and comfortable bed.

Miinukset: Nothing major, maybe the step down from the door way to the sidewalk, I just reminded myself that I needed to step down whenever I stepped outside.

Plussat: The room was laid out well and included a refrigerator and microwave. The rural location featured gorgeous sunsets.

Miinukset: I had to go ask for soap and shampoo a few times since the individual packets didn't get automatically restocked.

Plussat: Location

Miinukset: The room was noisy and I feel the staff could do a better job of staggering room occupancy when less than 70% occupancy

Plussat: The actual room

Miinukset: They charged me for the room again, and also for a 100 dollar pet fee that was a surprise. They had another guest that was with me sign the pet paperwork that should have been signed by me.

Plussat: Full kitchen was nice. With real dishes! Also, the front desk staff was very helpful in everything and the cleaning staff was, too!

Miinukset: We liked it all!

Plussat: neat and clean. friendly staff. Good breakfast. Nice gym.

Miinukset: None

Plussat: Customer Service

Plussat: Cleanliness

Miinukset: No hot tub😞

Plussat: They double charged rooms, and charged the wrong cards for rooms. And they couldn't handle four people checking in at once. Even called to double check on billing twice and they messed up it.

Miinukset: Getting charged 8 times for 4 rooms.

Plussat: Location,cleanliness,rooms were suberb ,comfortable beds,friendly staff good breakfast

Miinukset: Nothing

Plussat: The staff was great.

Miinukset: The breakfast

Plussat: The 2 room suite was GREAT. Perfect for what we needed. Staff very accommodating to early check in and helped assure our daughters wedding rehearsal and prep day went smoothly!

Miinukset: wish breakfast ran just a little longer. Like til 10. We were so busy and out late by the time we were up and around we only had 10 minutes to eat and all hot items gone. It was great otherwise.

Plussat: We didn't eat breakfast. We were still in bed.

Miinukset: Everything was nice,couldn't ask for a better place.

Plussat: Very convenient to restaurants and Places to shop. Room was a nice size. This place had a pool table and basketball court ! The breakfast was great!

Miinukset: I stayed in a room that had a sofa bed. The bed had crumbs in it and there were no sheets that came in the bag to put on the sofa bed.

Plussat: Very clean, great sized rooms, plenty of amenities.

Miinukset: The front desk staff is rude

Plussat: It was like an apartment, very spacious.

Miinukset: We loved everything about it.

Plussat: Staff was very friendly , helpful and welcoming

Plussat: The front desk staff was very friendly and helpful. I thought the Welcome message on the TV was a nice touch Thi

Miinukset: No complaints. Wish we could have stayed longer.

Plussat: Convenient to our location and just what we needed

Miinukset: Parked on the wrong side of the entrance and had to move the car in the rain but we entered the parking lot through the other hotel parking lot.

Plussat: Everything

Miinukset: Wasn’t not one thing I didn’t like

Plussat: All staff we encountered were friendly and helpful. Located by shopping and restaurants, the hotel also is a quick drive to the expressway to zip you into town.

Miinukset: As I was dealing with back pain, I was a little disappointed there wasn't a Jacuzzi.

Plussat: Room very clean

Miinukset: Breakfast could of been better

Plussat: Location

Miinukset: Outdated a little

Plussat: Location

Plussat: It was very good the kids enjoyed it alot

Miinukset: the pool area

Plussat: Staff is friendly and accommodating, beds are comfy, and room is impeccably clean.

Plussat: Breakfast was good. I like that the scrambled egg dish was kept full.

Miinukset: No one at front desk several times I stopped there. Need a buzzer or something. Took a while to be checked in and then took a while to get extra towel. Keys didn't work for room originally given but they gave us wrong number. Staff were friendly, just missing a lot.

Plussat: I have stayed there the last two times visiting Saginaw. It is a great place to stay, nice staff, great location, and always clean. I will stay there again on my next trip to Saginaw.

Miinukset: Not one thing

Plussat: Great breakfast

Miinukset: No hot tub

Plussat: nice room

Plussat: Average breakfast. Staff was friendly and helpful.

Miinukset: AC didn't work in one of the four rooms I booked. They resolved it by getting another room for our family. Staff was friendly.

Plussat: The staff was very nice and friendly!

Miinukset: The bed was horribly uncomfortable and the shower faucet was installed upside down. We heard loud people above us most of the night and the powdered eggs were nasty. We won't be coming back.

Plussat: Nice property. Good value

Miinukset: Hard to turn left into property due to traffic.

Plussat: I liked the couch in the room and the size. The inclusion of a microwave was a bonus. The indoor pool and hot tub under natural light really nice. Staff were very friendly and welcoming and I felt comfortable staying in the hotel. The breakfast items offered at the hotel were very good and a big variety. I liked that the hotel is close to restaurants.

Miinukset: There was a missing dresser door knob but I wouldn't say it was a dislike but just something to repair to make the room that much nicer.

Plussat: Great place to stay

Miinukset: N/A

Miinukset: The bed was hard and the hotel wasn’t as clean and or as nice as was represented in the pictures.

Plussat: The Hotel looked brand new but once inside the rooms were very old and dated.

Plussat: Fast check in

Miinukset: N/A

Plussat: They had an excellent choices for breakfast and the pool was very enjoyable.

Miinukset: They did not change the bedding every day... I payed the same amount everyday so everyday we should of had clean bedding. Also didn't get put in the room I reserved.

Plussat: Front desk guy was very nice, room clean

Miinukset: Squeaky floors above us

Plussat: Clean, nice

Miinukset: Room was cold, air blowing cold no matter where thermostat turned.

Plussat: Great breakfast, great location, clean, spacious, and the pool was awesome.

Miinukset: The bed was huge and the pillows were super comfy, but the bed was terrible. One of the male concierge wasn’t unfriendly but was definitely not excited to be there.

Plussat: The location is nice. Very close to restaurants and shopping. Just a short trip to Frankenmuth or Birch Run for the outlets. Room was clean and the staff was kind.

Miinukset: The decor was dated and the breakfast could have been better.

Plussat: The staff friendly & knowledgeable.

Miinukset: Bath/Shower area needs a couple more grab bars to get in & out. Also, this helps to have something to hang on to while taking a shower. I only had the curtain to hang on to!!!

Miinukset: Fold out bed was very uncomfortable

Plussat: I checked in on a Wednesday and they had a free beer tasting. One doesn't get to choose their single free beer, but it was still nice to try something new.

Miinukset: I got the king suite because I read that the rooms were small, and it's true. Their version of a king suite is simply opening the door between two rooms.

Plussat: Great location lots of places to eat and shop

Miinukset: Very clean and nice polite employees. I thought the room was small compared to the other four points ive stayed in

Plussat: The staff was awesome. Facility was very nice.

Miinukset: Morning breakfast needs a lot of work. We ended up going next door to IHop

Plussat: The place is very clean and very comfortable. The beds are fantastic I slept very well. The pool is not typical, it's an indoor outdoor like treetops in Gaylord so the kids had a great time. The service is great.

Miinukset: The only downfall is there is no breakfast. If this place had an omelette chief on duty in the am it would be perfect.

Plussat: Bedding was very nice. The staff were vey helpful.

Miinukset: Breakfast was additional

Miinukset: No extra blankets Exercise room TV wasn’t working Poor coffee

Plussat: The room was clean and quiet. The price was great.

Miinukset: I've never been in a hotel room with no window to the outside. It was weird and unsettling, but we were only there to sleep so it was okay for the night.

Plussat: The hotel was clean, and the beds were comfortable.

Miinukset: We went to the bar for dinner, our burgers were burnt, and my friend had a hair in hers. The french fries were raw, and we ordered an appetizer and it never came. Nobody apologized for this, just told us to pay for our drinks.

Plussat: Customer service was good

Miinukset: Burn holes in comforters, hair throughout bathroom and tub.

Miinukset: Improve the breakfast.

Plussat: Staff were super friendly, breakfast was more than expected, and the room was clean. Check in was quick and easy. The room I booked was not available and staff quickly accommodated by updating to two adjoining rooms for the same price.

Miinukset: The walls are very thin, spent much of the night overhearing the adventures of a couple nearby. The hallway smelled strong of weed the entire time which was upsetting to my mother traveling with me. Okay for younger individuals maybe but not family.

Plussat: I enjoyed the layout and options available. Would be a great place for a wedding reception

Miinukset: The bed was alittle soft for both myself and partner, but other then that everything was great

Plussat: The room was clean. The spa tub was nice. The beds were comfortable. Breakfast was what you would expect from a free breakfast at the $80 a night hotel. I would recommend this place if you are visiting Frankenmuth and just need a place to sleep at the end of the day.

Miinukset: People screaming at eachother at 6 in the morning in the hall (not the hotel's fault, but you asked me what I didn't like). Have not seen a tv like that since the 90s. Breakfast was not in a central location, but was on the complete opposite end of the building from our room. No pool.

Plussat: LOVED the large room and the facility itself. Absolutely beautiful!

Miinukset: No tub and no bath mat for the floor. Small breakfast area- no room to eat and had to ho back to room.

Miinukset: We were traveling with a friend and our rooms were clear across the building from each other and the friend was elderly so it was quite an inconvenience

Plussat: Bar

Plussat: The staff was really friendly, the bed was comfy, we had a good nite sleep

Miinukset: Hotel furniture a bit outdated, that's all

Miinukset: The place had ripped up carpet the room was dirty including the sheets. Changed rooms several times same results. Dirty couch s were dirty this property I would not recommend to anyone

Plussat: Location

Miinukset: No

Plussat: Great night sleep, quiet and comfortable.

Plussat: This hotel had very easy check=in, was close to where we needed to be. Close also to dining and had a wonderful free breakfast.

Miinukset: There was construction in the parking lot, so when we returned to the hotel for the night the few spaces available were taken. We had to park next door which was totally fine.

Plussat: The room was very spacious and clean. Quiet atmosphere. Convenient location.

Miinukset: The employee stocking the breakfast wasn't keeping up with the items needing to be refilled. Also the eggs were terrible tasting.

Plussat: For our yearly shopping trip to Saginaw the location is perfect. Clean, comfortable hotel. Better than average complimentary breakfast.

Miinukset: Ran into an issue with a clogged toilet Sunday a.m. Water running on floor. Called down to maintenance before 7:00 a.m. We checked out at 10:00 a.m. and maintenance had STILL not been there. Could not use toilet. We forced to use public washroom in lobby. Waiting over 3 hours for someone to come and look at a leaking toilet is unacceptable. Really disappointed over that. In general though, have always been very happy with this hotel and this was our fourth or fifth time returning, however, this issue definitely left us less than 100 percent satisfied.

Plussat: The room was nice and comfortable. Our dog was welcome. Breakfast was good! The woman that check us in was pleasant and helpful. She explained the best way to find our room and explained that their was a complimentary breakfast.

Plussat: Very little

Miinukset: Weak breakfast, no hot tub, pool closed early, needed update, lack of signage made it hard to find. It was

Plussat: Good breakfast nice bed and pillows clean room and halls

Miinukset: Pool was over chlorinated and not warm at Alan for being a indoor pool.

Plussat: Great location, price, pool, and breakfast. Rooms were a great size and clean. Beds comfortable. Staff was friendly and helpful.

Miinukset: Breakfast was great, but the young lady stocking items was greatly outnumbered by guests. She did a nice job meeting the challenge, but could have used some help!

Plussat: The staff were very polite on check in and check out . The room was clean quiet and in good repair

Miinukset: The breakfast was a big disappointment and was stripped bare - no coffee left and no cereal. We ended up eating out

Plussat: Just stayed briefly overnight the staff was professional and friendly. She came to the room and helped us with the TV when we couldn't get it to work.

Miinukset: Hotel could use some up dates, but for the price I wouldn't complain.

Plussat: Location and staff.

Plussat: Decent breakfast

Miinukset: Cleaner bathrooms was really dirty room was a a let down just not really clean and an employee was kind of rude to me

Plussat: Location

Miinukset: No elevator, good exercise climbing stairs

Plussat: Comfortable, clean and pleasant staff

Miinukset: Everything was good

Plussat: This hotel is close to restaurants and shopping areas. It is also located in a secure place. The best part is that it is located in the nice part of town. The front desk staff was mostly friendly.

Miinukset: On the last day, Housekeeping slacked off We were given one (1) washcloths, when there were normally two every day. We had to actually report it to the Front Desk clerk and manager (or owner) in order to ask them not to charge us for a missing one. Plus, we were not offered any washcloth to make up for the one that Housekeeping did not provide to us.

Plussat: Nothing

Miinukset: Not very good

Plussat: This hotel had everything we needed. It was close to shopping, which we came there for, and had a much better breakfast than expected. Our room was also comfortable, and had everything we could ask for. Will definitely stay there again.

Miinukset: The driveway was hard to find in the dark, and our window screen was broken.

Plussat: The room was clean and very nice. The gentleman that worked the front desk was very nice, polite and accommodating.

Miinukset: Nothing

Plussat: Nothing but I had already paid and I was there already

Miinukset: The room was stinky, the carpet was nasty & dirty

Plussat: The hotel was perfect for us...right across the street from the dr's office. Room was wonderful.I ended up getting sick and needed to stay a second night, the staff was wonderful about it; even asked how I was feeling the morning that we did check out.

Miinukset: There were some noisy people in the room above us, but our stay was not really harmed by that. Since I got sick and needed to stay another night, staff asked if I wanted a different room (I had not mentioned the noise) but I said no. My room was fine.

Plussat: Good price, location, and reasonably clean. Breakfast was acceptable.

Miinukset: A little dated. The breakfast area was really small.

Plussat: Very friendly, clean rooms and close to restaurants and shops.

Plussat: Excellent price and staff. Very friendly and helpful

Miinukset: The facility seemed to be somewhat poorly kept. Outside appeared unkept. The carpet in our room was dirty

Miinukset: Looked for a motel with a pool when I got there they said pool was out of service 🤦‍♀️

Plussat: Everything was very clean and nice very convenient

Plussat: breakfast was good but to far from where we wanted to be from the xmas store

Plussat: Location and price.

Miinukset: Pretty dated. Needs updated. Chairs in breakfast room very worn.

Plussat: Comfortable and clean room and well located to meet all our needs.

Miinukset: Hotel hallways and lobby were quite cold. Almost felt like the doors were left open.

Plussat: Cost

Miinukset: Hard to get to, pillows were small, they ran out of some food items at breakfast. Thought we’d have a queen bed - it was a double. Handicapped room - not expecting that. Bathroom door was noisy whenever it closed, no counter space - just a sink.

Plussat: Location..easy off I75

Miinukset: A little more attention could be given to cleaning...corners in the bathroom and edges of the carpeting should be cleaned in room and hallways.

Miinukset: Room right by the desk and could here everyone come g down for breakfast woke us up

Plussat: Location, cleanliness, quiet, comfortable beds, great breakfast

Miinukset: Difficult getting luggage cart from back of hotel onto raised sidewalk

Miinukset: For this to be a 4 star hotel it definitely did not meet our expectations. The sheets were dirty, used soap left in the tub and mold in the shower. We left and went to the store and came back they had stripped our room to clean before we checked out.

Miinukset: Old and stale cereal in the breakfast and bed bugs in the bed

Plussat: It's was very peaceful and quiet and my room was very clean

Miinukset: I wouldn't change anything

Plussat: Basic room (slightly run down) with basic amenities and very basic "breakfast", but we achieved our goal: spend a restful night at a cheap place.

Miinukset: The bathroom door didn't close fully, one of the locks on the front door didn't close and there was no heater inside the room so it was a little chilly.

Plussat: The price it was excellent

Miinukset: Small room but it worked well

Plussat: Location was nice and bed was comfortable

Miinukset: Room was very small but for the price was good. Staff tried accusing me of having more than one other person in the room with us but I told him to review the cameras cause that wasn't the case. I didn't like the fact he tried accusing us of something that wasn't even true without him verifying it first!

Plussat: Clean

Miinukset: Small room $40 up charge for the dogs $90 way to much for about 10 hours in this small room

Plussat: Affordable place to sleep for the night. close to stores.

Miinukset: You can hear people through the walls

Miinukset: The neighbors were awake nearly all night and the walls did not prevent noises coming through

Miinukset: First room had drug paraphernalia in it. The second room dirty sheets. Because they did not having anything else available. We had to take the second room and but clean sheets on ourselves. They didn't want to give any type.of discount. I should've got a night free for the inconvenience of the bedrooms

Plussat: The location and the beds were very comfortable

Miinukset: Overcharged for the room my reservation said ---- and was charged -- dollars and some change

Plussat: The close proximity to restaurants and shopping, and how I didn't need to climb flights of stairs with all of our belongings.

Miinukset: It could've used a bit more vacuuming and dusting behind the furniture even though it wasn't noticeable when we walked in. There could've been more towels too. Not enough for myself and two daughters.

Plussat: The young man on the night shift who helped me print out my boarding pass.He was very courteous. The computer provided to guests was not connected to a printer.

Miinukset: WOuld have liked more of a variety of breakfast foods.

Plussat: this property is listed as a Knights Inn. It is not! it is called Apple Tree Inn. it is Indian Run the Man on the counter could have cared less that I was there. He refused the 5% advertised deductio for a two night stay. the breakfas was pitiful.

Miinukset: the breakfast consisted of store bought biscuits. a few sausage patties dropped in a crockpot. cereal but no boals mini bagels but no butter THAT WAS ALL. oh,the coffee waS 1/4' IN THE BOTTOM OF THE POT. THE MAN AT THE COUNTER HAD EARBUDS ANDPHONE. did no

Plussat: Location

Miinukset: Door latch locking missing, bathroom door does not close or lock, furniture dusty and ceiling was stained.

Plussat: The Queen size room was ample size, the room was warm, and plenty of parking -we had a 16ft trailer.

Miinukset: Breakfast could add oatmeal in the little packs.

Plussat: Although the hotel was right off the expressway, it was fairly quiet. We were given a king sized bed although we only requested a queen. The sheets were clean with no stains. The staff at the desk were friendly and helpful.

Miinukset: Room smelled like smoke.The heater did not regulate the heat.The toilet was filthy.The coffee pot was broken.The chairs in the room had stains on them, a light on the wall was falling off, a large stain on the ceiling. In need of updates. $15 pet fee.

Plussat: It is in a location convenient to me and it is cheap. You get what you pay for so don't expect luxury here. However, it is a decent place, reasonably comfortable and clean.

Plussat: Location friendly staff. Toilet flushing was issue

Miinukset: Toliet

Plussat: The cleanliness

Miinukset: No

Plussat: The motel is located conveniently next to a gas station and very near many restaurants and a shopping mall. The man at the desk was very polite. Very nice breakfast served. It's nice to park at the door of the room-very convenient.

Miinukset: The top bedspread looked quite old but that's ok. It was clean.

Plussat: Close to where I was going

Miinukset: Musky smell....no detailed cleaning....holes in the wall...beds were not comfy....loud....people were there for one night stands and partying....