Saint Louis hotellit lähellä Citygarden

Plussat: Pretty hotel on the inside. Nice view of the river. Close to casinos.

Miinukset: Super loud. Cars rev their engines all night long, I guess because the hotel is right by the casino. Based on the outside noise and the sub-par location, I wouldn't think that this hotel should get any more than 4 stars.

Plussat: The location was central to all the tourist attractions.

Miinukset: Except for front desk, all other staff were unwelcoming and not helpful. Also they only provided one bar of soap that had to be used for both the sink and the shower.

Plussat: All staff were great, Valet, front desk and anyone you came across.

Plussat: Clean room, superb staff

Miinukset: I wish they would have told us bottled water was included

Plussat: Personal preference would be for a buffet breakfast, but breakfast was good. Valet staff were exceptional. Room and amenities excellent.

Plussat: The Lounge area was or is special. Especial a great view of the ARCH

Miinukset: Parking was confusing

Miinukset: Shady cancellation policy

Plussat: External heated pool - kids loved it.

Miinukset: Not the best location - no decent restaurant Near by - in walking distance.

Plussat: Amazing Hotel. Fabulous room. The view was amazing, extra requests catered for in style Loved the pool.

Miinukset: The outside bar was shut Some fillming being done

Plussat: The shuttle to the game

Miinukset: A pool waiter who took it upon himself to correct us regarding where we were sitting outside! When there were very few people outside!

Plussat: Friendliness of staff, very clean!!

Plussat: The staff, especially the front desk and room service personnel

Miinukset: I was enjoying my late checkout 10:00 and the alarm went off while i was in the shower, I got out quick grabbed everything and my dog and walked down 7 flights tilll someone told me in was a practice drill. I left the hotel without the crispy bacon and English muffin, so I left rushed unable to enjoy the suite for the last two hours, no breakfast, and lost a 100 bill at the front desk, this is a premier hotel which( should have tried harder to make up for their scheduled drill which ruined my stay

Plussat: Everything

Miinukset: Friendly staff, valets, Mrs..omelet chef, servers...had a great experience at Embassy Suites. I definitely will be returning.

Plussat: Staff in happy hour and breakfast were great.

Plussat: Loved the proximity to all things downtown.

Miinukset: Drop something at the head of the bed Made the mistake of trying to find it. There was so much dust and filth I regretted even looking. I’m on the items that I found were half empty water bottles, 2x woman’s shirt, old dirty used diaper. Very gross. Minimal cleaning would of prevented that mess. It looked like there was NO CLEANING whatsoever.

Plussat: Great business hotel very good location

Plussat: Large rooms and location and the lady cooking the omelette at breakfast was fantastic

Plussat: The room.was nice

Miinukset: The hotel front desk staff was very rude when you asked any questions it was like talking to a robot. They was just rude. The restraunt we are in the hotel was bad the first night we went ahead and ate there again once we seen it was adifferent person

Plussat: The bed was comfortable. The staff apologetic & nice under the circumstances that they were not able to meet the normal level of customer service & services that they normally would. But, said I’d have to take my concerns up with booking.com since that was who I purchased my stay through.

Miinukset: Parking was suppose to be included & it wasn’t. I had to pay $20 to park my car at a 3rd party parking lot. The free, cooked, hot breakfast was not available. We were given a cold breakfast bag instead that was terrible. The cocktail reception was not available either. So, everything you would normally get which suffice for paying $140 per night was not available & I’m sure the facility knew this but it was still advertised as if it was. I could have stayed at a lower cost hotel for what I got. If I knew I wasn’t going to receive the services that were promised, I would have stayed someplace else. I felt taken advantage of,and no discount for services not being available was ever mentioned nor offered.

Plussat: Helpful staff clean room comfortable bed insane breakfast

Miinukset: The price for parking

Plussat: This place was fantastic. Everything from the room layout, to happy hour, to facilities provided. Nice, welcoming staff and very clean room.

Miinukset: Parking. No options for parking but I get it...it is downtown STL and options are limited. Just pricey to valet your car.

Plussat: From the very friendly and helpful check in tot the nice spacious room, location, and free breakfast - this hotel was top notch. I would definitely stay here again.

Plussat: Very spacious suite. Excellent breakfast buffet. Great food at attached restaurant , Robust. Friendly helpful staff. Overall one of the best hotels we have ever stayed at. Will definitely stay here again.

Plussat: Great location to walk around St. Louis’ downtown area. Also, the 2 men who worked the breakfast area in the morning were perhaps the nicest hospitality staff our family have ever encountered. Truly.

Plussat: Close to downtown

Miinukset: Not as nice as other Drury hotels I've stayed in.

Plussat: Comfy beds, friendly staff.

Miinukset: Nothing

Plussat: Very family friendly. Great beds. Great shower. Great amenities.

Plussat: Location was great, facilities were great. Love the free breakfast and kickbacks. Great value for families!

Miinukset: The A/C in the room (5th floor) didn’t seem to work well. The temp in the room never went below 78 even though the air was constantly running.

Plussat: I loved the value, breakfast was excellent! We had a relaxing, quiet stay.

Miinukset: Interior of rooms was a little outdated but still nice!

Plussat: The staff, everybody was very nice and went above and beyond.

Plussat: ¹with the shut down breakfast and evening snack was real good arra was nice very clean friendly place

Miinukset: It was all good

Plussat: Downtown location with a parking garage. Service area and pool right outside the room. Drinks/snacks and food served complimentary.

Miinukset: Parking garage has a narrow one way entrance/exit. And, as with almost every parking garage, a taller vehicle won’t fit

Plussat: Staff was phenomenal. Excellent Customer service. Value way above and beyond what was expected with breakfast service and evening social food and drink.

Plussat: the location

Miinukset: prefer individual toiletries

Plussat: The clean, quiet, and located by all of the St. Louis attractions. Great staff.

Plussat: location to our event.

Miinukset: no

Plussat: The rooms are big and clean. Beds are comfortable. It's a good location. Front desk service was good.

Miinukset: Breakfast was expensive and the service was slow. We could hear the people above us.

Plussat: Great charm from right when you enter the doors, the employees were also very kind and helpful.

Miinukset: I preferred the room I had on my last stay here. Try to request a room facing Washington Ave.

Plussat: I am the snobbiest hotel snob if ever there was one and this Courtyard is fantastic. A little pricey for weekend rates and for parking, but the service was exceptional and the room was spacious, clean, and quiet. Bed was actually comfortable and I almost never find that and I travel 1-2 times per month.

Miinukset: Staff was very rude

Plussat: Staff

Plussat: The building was gorgeous!!! The room spectacular!! And the staff was very kind and polite, I will be back!❤️

Miinukset: No complaints

Plussat: Convenience of parking, access to refrigerator in room and customer service.

Miinukset: No

Plussat: The staff was very friendly and the room was amazing!

Miinukset: For being our first stay, I wish they would have told us how to work the key to the elevator and explained breakfast better!

Miinukset: Horrible hotel and service don’t stay here ever !!!

Plussat: Very clean, great breakfast.

Miinukset: Valet lost our car.

Plussat: Everything. It has such charm as soon as you step in. The staff was amazing and accommodating, everyone was so friendly and I never heard a no or can’t do that. The room was roomy and of more than perfect size and designed for an efficient stay.

Miinukset: The only reason the room didn’t get a perfect rating was because the bathtub plug was missing a piece to it and I had to makeshift something to hold it up so the tub would drain. Other then that the room was perfect.

Plussat: Coronavirus hit right in the middle of our honeymoon, we told the staff they were on our way home and our last bit of hoorah before being home. We were upgraded to beautiful room and upgraded to Regency Club. The first night in they surprised us with a bottle of wine and a dessert on the house. They went above and beyond to make our last nights of our honeymoon as special as possible. The entire staff was just amazing. We are praying for them to get through this with their livelihood still intact.

Miinukset: Not a thing, it was absolutely amazing despite the chaos unfolding in the world.

Plussat: Very clean, courteous staff, and great location.

Miinukset: parking garage was full, so all that was left was Valet at $40/day or parking 2 blocks away in a city owned garage.

Plussat: Front desk was very accommodating

Miinukset: the staff from housekeeping just sent the roll away without putting up the bed. He just left it as is without asking if we needed help

Plussat: I loved the location

Miinukset: The staff was extremely rude and the Valet was not available when needed.

Plussat: Room was very clean and had all the things we needed.

Miinukset: The only thing I did not like was the parking experience. We did valet parking and it was $40 per car. I thought I saw that it was $30 on description. It wasn’t a big deal but just not what was expected.

Plussat: Very close to the Arch and clean

Miinukset: no

Plussat: Our room was amazing. Starbucks in the hotel. Staff was super friendly. Location is prime.

Plussat: location

Miinukset: check in was odd, there wasn't a definite lobby area. self park garage was full and valet was very pricey. one of the elevators stopped working while we were on it.

Miinukset: I had a $300 pair of beats headphones come up missing and the staff was rude and didn’t try to help me in any way. They told me there was nothing they could do.

Plussat: The view!

Plussat: The gym was nice.

Miinukset: Walls are paper thin and neighbors were loud all night and smoking weed which caused our room to smell like weed. Mattress/pillows were very uncomfortable.