Saint Louis hotellit Downtown

Plussat: Nice clean hotel with friendly staff. Very close to Busch Stadium. Would stay again!

Miinukset: Nothing

Plussat: Great staff, great happy hour specials! Nice location.

Miinukset: Room window was overlooking a hallway- no outside light.

Plussat: Complimentary breakfast was great. Location was perfect for Busch Stadium. Very friendly staff.

Miinukset: My room window had a view of the hallway and into other rooms instead of outside.

Plussat: Included was popcorn and soda all afternoon, light dinner with alcoholic beverages in evening and extensive breakfast!

Plussat: Really close to the Arch

Miinukset: Parking outside was a nightmare and you needed to checkin before parking garage access was given. Ended up finding a spot a few blocks away and then having to walk to check-in then go back to car. Didn't appear to be a valet option.

Plussat: Location downtown was convenient to ball par

Plussat: The breakfast and afternoon dinner were delicious!

Miinukset: Not enough towels in the room. Also the quality of the towels are poor!

Plussat: Location

Miinukset: Slightly high priced

Plussat: Love the breakfast

Miinukset: The parking

Miinukset: Wish you had a bar open other than the evening reception. I’m willing to pay for a better cocktail.

Plussat: Great place to stay, just neighbor to the Arch, security control is good and feel safe live here, staff is great and helpful

Plussat: The happy hour was just lovely, saw we are travelling Route 66 & stopping all over this was our best overnight stay in USA

Plussat: The staff was very friendly. The location was good.

Miinukset: Our room wasn't made up one day and we had a fly in our room our entire stay.

Plussat: The location is great! The room was quite big and clean.

Plussat: The staff was extraordinary. Helped decide dinner and let us know about some attractions nearby.

Miinukset: There was nothing I didn’t like.

Plussat: The beds were comfortable and the room was clean. Breakfast had more options than a typical hotel breakfast. We liked the smoothies and fresh pressed juices. Also, all of the staff was friendly.

Miinukset: For the cost of our room, we would have preferred a better view. Our room looked out to the top of the roof and thats basically all we could see. We would have liked to look out into the downtown area or anything other than a rooftop.

Plussat: The staff was extremely welcoming!! Very helpful!! We loved our stay!

Plussat: Location

Miinukset: Shower was horrible

Plussat: Clean room, very friendly staff!

Plussat: Loved the breakfast. And the front desk staff

Miinukset: Checking out.

Plussat: The price was right . The hotel and breakfast was great

Miinukset: It was all Good

Plussat: Within walking distance of The Arch and other tourist locations. Good choice of restaurants near by.

Miinukset: The noise from the 'bikers' roaring past the hotel all through the evening. Not the hotels fault, we just picked the wrong weekend to stay!

Plussat: Breakfast was better than average. When booking there was no mention of a fee for parking ($20) so staff at check in comped it for us

Miinukset: The carpet in our room was very dirty and in great need of being replaced. Cheap peel and stick squares- not what is expected in a high end hotel.

Plussat: Very clean and maintained. The staff were very friendly and helpful. I would recommend this hotel for your stay in St Louis

Plussat: Great room, great service, very comfortable . Valet was fast and efficient. Smiling faces and interested how do you dos.

Miinukset: Early morning trash service in the back of the building on Saturday woke us up.

Plussat: The breakfast is the best around. Lots of choices and is included in your stay. The reception from 530-730 was a great addition to our stay :) They also offer shuttle service to and from the ballpark for home games. We took advantage of that and the driver, "Big Mike" was the friendliest guy in town as he stated. We will definitely be going back!

Miinukset: The first room we got was handicap accessible which we didn't need. The room was nice but didn't need the special shower. They were very nice to let us change our room and still on the same floor.

Plussat: Breakfast was great

Miinukset: Not much in the neighborhood

Plussat: Loved the proximity to all things downtown.

Miinukset: Drop something at the head of the bed Made the mistake of trying to find it. There was so much dust and filth I regretted even looking. I’m on the items that I found were half empty water bottles, 2x woman’s shirt, old dirty used diaper. Very gross. Minimal cleaning would of prevented that mess. It looked like there was NO CLEANING whatsoever.

Plussat: Size of the room

Miinukset: It was dark and damp. Pretty outdated.

Plussat: Great business hotel very good location

Plussat: The breakfast was absolutely horrible. The only thing worse than the food was the attitude of the staff.

Miinukset: Cleanliness, food, services.

Plussat: The room.was nice

Miinukset: The hotel front desk staff was very rude when you asked any questions it was like talking to a robot. They was just rude. The restraunt we are in the hotel was bad the first night we went ahead and ate there again once we seen it was adifferent person

Plussat: Breakfast was great.

Miinukset: The carpets were worn and old.

Plussat: The staff were excellent!!! Helpful friendly approachable they were great

Plussat: Awesome

Plussat: Great free breakfast! Staff was very friendly, always acknowledging you when entering or leaving a room, lobby.

Miinukset: Noise from motorcycles on the street. (4th floor)

Plussat: The rooms were updated, well appointed and the bed and bedding was comfortable as always. One of our favorite spots in the room is definitely the bathroom as well.

Miinukset: The breakfast at the Clark Street Grill was always one of our favorites. We were disappointed to know that the restaurant theme and menu had changed. It was adequate but not as enjoyable as in the past.

Miinukset: Sink drain clogged and coffee marker dirty

Plussat: Wow everything about the Westin was amazing! From our amazing room with the phenomenal view and the amazing breakfast we had at the onsite restaurant.

Miinukset: Not one thing

Plussat: 2 minute walk to the stadium, which was why we were there in the first place. Walking distance to everything we needed.

Plussat: Large rooms, clean, quiet, safe

Miinukset: Short staffed, restaurant was understaffed and extremely slow

Plussat: I thoroughly enjoyed the fact that the hotel was in an ideal location which was in close proximity to the baseball stadium and local eateries!

Miinukset: N/A

Plussat: This hotel was beautiful. We loved how close it was to Bush Stadium. We would definitely stay there again.

Plussat: The location and amenities. Great view but the windows were filthy.

Miinukset: Only comment was that the windows were filthy and ruined a picturesque view. Also having a few questions on the bill I am trying to settle.

Plussat: The front desk staff was pleasant at check-in and when trying to resolve the issue with our room. Maintenance guy was nice, too. The rooms (and bathrooms) are huge with great views, and the location is excellent.

Miinukset: The air conditioning in our room did not work and the room was around 80 degrees the whole time - HOT. Maintenance could not solve the problem and we were assured a manager would contact us to resolve the issue or move us, but that never happened.

Plussat: Location, Room size, bed comfort

Miinukset: Placed in a handicapped room so shower was cramped (had a fold down seat in it) also the shower head was low. Coffee cups missing in room. Shampoo mostly empty.

Plussat: Beautifully decorated. The bed was supper comfortable.

Miinukset: I was set in a handicap room. The iron was broken literally,. Of course it did not work. The mirror in this beautiful bathroom was not clean right and had all this marks.

Plussat: Next to ball park

Miinukset: Nothing

Plussat: A great setting with the historic theme.

Plussat: Location

Miinukset: Crappy room

Plussat: LOVED the grand hall lights show and the gorgeous union station hall with the bar!

Miinukset: wished our room would have been closer to the union station

Plussat: Housed in a beautifully restored old train station, the lobby is amazing -- including the light show every evening. The rooms large, modern and comfortable. The neighborhood around it is being rapidly developed as a destination.

Miinukset: There's a lot of construction around the hotel expected for the next couple years. Three of the four nights we were there, the lobby was closed for private events and not available for guests to use.

Plussat: Everything, can't wait to come back when it is finished!! I know its going to be even more spectacular than it already is!!

Miinukset: The $27 self park, I'm a believer that hotels should not charge people who stay at there establishments to park!!

Plussat: The room was very nice and the staff were also very nice.

Miinukset: The entire complex was under construction. None of the amenities of Union Station were available. Had to jump through hoops just to get to Landry's Restaurant. And nothing was mentioned on any website they were under construction very very very disappointing

Plussat: Within walking distance to the Gateway Park. Nice Irish pub nextdoor. Nothing more, really.

Miinukset: Staff (apart from girl at check-in) ranging from indifferent to outright rude. Cleaning person had rummaged through my wash bag. No refill of complimentary coffee in the room. We stayed two nights.

Plussat: The hotel itself was beautiful.

Miinukset: Two weddings and a rehearsal dinner were taking place the weekend of our visit that I was not made aware of. I booked this particular hotel because of the renovation and wanted to be able to enjoy the highly advertised light show in the main bar/lobby and enjoy the beautiful architecture of the hotel. We arrived Friday evening and enjoyed the main bar/lobby area and dined at the hotel because of weather. But the next day, when going to breakfast a huge portion of the hotel was blocked off with no access by hotel patrons to the main lobby, the access downstairs to other venues, the "market" to get snacks/coffee, because of these events. I would have not booked this hotel had I been made aware that many areas would be off limits to paying customers. I had to make 4 requests throughout the day for regular pillows Saturday (I'm allergic to feathers) and after being gone all day on Sunday, we come back and our room still had not been cleaned and no clean towels available. When directed to the bar or sitting areas on the main floor of hotel- the only areas that non wedding guests were allowed to go- other than their room- you could not have a great conversation because of the band music was so loud. I spent quite a bit of money for this stay and very disappointed. I am not upset that someone booked their venue at this hotel, I should have been told that there were events booked for the hotel that would not allow us to use all areas of the hotel- especially the main bar and lobby that was so highly advertised. We had friends that met us and they never even got to see the man lobby until they checked out. I can't recommend this service- you really are just trying to book as many rooms as you can!

Plussat: Close to so many attractions like the Arch, Stadium, concert venues and museums. Also many many restaurants, bars and clubs, St Louis University and not far from the zoo, Muny and Forest Park. Easy to gain access to most major highways too.

Miinukset: We liked everything.

Plussat: Historical value. Light shows. Great free breakfast. Overall atmosphere.

Miinukset: Overbooked and had to wait a short time for room.

Plussat: Clean and a perfect choice for me

Miinukset: Would have like to had a free breakfast

Plussat: All the beautiful architecture. The light display in the Grand Hall.

Miinukset: Due to 2 wedding receptions being held in the Grand Hall, which is where the luxurious hotel lounge is was closed off 2 of the 3 night we stayed there. 1 night there was curtain dividers right at the top of stairs from the entrance. I will before I book.