Saint Louis hotellit lähellä Laclede's Landing

Plussat: The view for all of the 4th of July festivities were outstanding! I love the line of bath products you had in the bathroom. My skin felt so soft after using the shower oil and lotion!

Miinukset: The price of things were all a little high. For the price of the rooms, I was disappointed how much everything else cost. A glass of wine was more than I have ever spent anywhere. I could have taken an all included trip somewhere for the money we spent on the 2 nights we were there.

Plussat: The room service staff was always exceptionally friendly. The food was incredible. Fries were perfect. The club sandwich was delicious. Oatmeal with fruit was so good!! And the black coffee was rich and smooth. The hallways are clean and quiet. The rooftop pool was warm enough to swim in during the 50 degree day and the hot tub was fantastic ! We had several staffing members congratulate us on our wedding/honeymoon. We were greeted by name several times. And the room view looked great at night.

Miinukset: Only concern would be to list the fact that the oatmeal for the room service comes with a bowl of nuts. I do have a severe allergy and would have not had that near my food on delivery from the beginning had I known. I think it would be helpful for future guests to know exactly what is included.

Plussat: I liked literally everything else besides the stuff I mentioned that I didn't like. This hotel smells incredible. That detail is noticeable and well received. The pool and Jacuzzi are wonderful. So relaxing. And they even let us swim as late as we wanted, which was dope because we got a late start. Cinder House is one of the best meals of my life. Above expectations.

Miinukset: Getting into the hotel from the pull up is not exactly easy. And I think for the price of the stay, mini bar should be complimentary to a degree. Skittles shouldn't be $5 and cashews $9. The location is cool, I guess...downtown is sketchy and trashy and the contrast of the hotel from that is strange.

Plussat: My daughter and I stayed here and it was perfect. The staff, the facilities, the food. The pool! Heated to the perfect temperature. We actually didn’t leave the hotel our entire stay. We had all meals at the Cinder house and every meal was delicious. Love this hotel and will be back!!!

Plussat: did not have breakfast due to early departure

Miinukset: restaurant food disappointing, not good value for money 2 out of the 3 steaks not cooked correctly, black beans and rice dry and tasteless, sparse teaspoon of Chimichurri Sauce on short ribs. Butternut squash soup rather sweet lacked basic base flavor, required some spiciness to it. Waiter was polite and pleasant and gave good explanations. Impossible to sleep on the eighth floor due to outside traffic noise during the night Elevator changes to different floors somewhat of an inconvenience. Reception cool for arrival and Departure. No welcome or how was your stay! Somewhat of a let down for a first visit to a Four Seasons

Plussat: Liked the relaxation at the spa and ambience in hotel.

Miinukset: Room had dirty q tips, no slippers for one of us so I had request more, broken handle on safe, spa attendants were no where to be found and spa needed attention in many areas. We forgot contact solution and hotel didn’t have any, and didn’t offer a place to purchase any. This was our second time to stay here. The first time we were wowed. This time the hotel felt dirtier and staff not as friendly. For the price paid and the experience we encountered during our 24 hour stay, I don’t know that we will stay here again.

Plussat: MybParner broke a tooth during lunch and we needed to check out early to get back to our Dentist in Illinois. Everyone was very understanding

Plussat: Clean room, superb staff

Miinukset: I wish they would have told us bottled water was included

Plussat: Bed was COMPLETE memory foam. All rooms come with a huge tub and a walk in shower. Best hotel for the price. Made for an amazing Valentine’s Day weekend.

Plussat: The Lounge area was or is special. Especial a great view of the ARCH

Miinukset: Parking was confusing

Plussat: The shuttle to the game

Miinukset: A pool waiter who took it upon himself to correct us regarding where we were sitting outside! When there were very few people outside!

Plussat: We have stayed there before and the staff seemed much better this trip.

Plussat: Location within walking distance of Busch stadium

Miinukset: Air conditioner sucked employees blamed smart thermostat. Elevators were a mess. Breakfast kept running out of everything. Had to wait for room despite having a reservation 4 months in advance.

Plussat: Friendly and helpful staff.

Miinukset: The property was conveniently located to several tourist destinations.

Plussat: The beds were comfortable and the room was clean. Breakfast had more options than a typical hotel breakfast. We liked the smoothies and fresh pressed juices. Also, all of the staff was friendly.

Miinukset: For the cost of our room, we would have preferred a better view. Our room looked out to the top of the roof and thats basically all we could see. We would have liked to look out into the downtown area or anything other than a rooftop.

Plussat: Location

Miinukset: Shower was horrible

Plussat: Breakfast was fine. I think there could have been more choices on the hot cereal (ex. grits). Everything was fresh. The staff was friendly and helpful.

Miinukset: I have no complaints. Things were good.

Plussat: Location. We could walk to everything.

Miinukset: Staff was rude. Room was not ready at 3pm for checking in. Breakfast would not get restocked after 9. Once it was gone even if before 10 you were out of luck. The elevators were broke. Only 1 worked and would fit maybe 5 people if no suit cases. We were charged for parking each day even though they did not have space for our vehicle in their parking lot. We paid for parking across the road.

Plussat: Staff very friendly, very clean rooms and comfortable beds, strong shower

Plussat: Excellent breakfast and great location. I liked everything, especially the availability of adjoining rooms.

Plussat: Location

Miinukset: Room by the elevators was very noisy

Plussat: the location

Miinukset: The parking was terrible. We had to park outside, because our truck didn't fit in the parking garage and the cars and trucks were packed in like sardines in the outside parking lot.

Plussat: The room and the free breakfast.

Miinukset: Can’t think of anything.

Plussat: Very comfortable. Great staff.

Miinukset: No bacon at the complimentary breakfast.

Plussat: Staff was amazing! Kickback and breakfast were outstanding perks! Very secured in downtown, including parking!

Plussat: Everything! This is our favorite place to stay in St Louis!! Close walk to many attractions. It's own parking garage. Comfortable and clean. Great breakfast and dinner. Pool for the kids. Staff is always wonderful. Need u go on?

Miinukset: Would love to see the fountain soda machine open a little longer!!

Plussat: Breakfast and Managers free buffet in the evening was great! That was enough to be our dinner! My son has food allergies and the staff was so good about accommodating his needs.

Miinukset: We had a room with two queen beds. The room was very small and difficult for all of us to move around.

Plussat: Location, parking in downtown, breakfast included. Hotel employee, at desk.

Miinukset: The advertised free parking costs $10.

Plussat: Buffet and happy hour food was good. Secure parking was excellent.

Plussat: The location was good as far as close to the arch but kind of a crazy part of town

Miinukset: Smelled like cigarette smoke and bed wasn’t that comfortable every time one person would turn over it would shake the entire bed also air conditioner didn’t work too good

Plussat: Great staff- especially Gail. The evening dinner and morning breakfast were excellent and is a good value- didn’t have to look for a place to eat.

Miinukset: Air conditioners are a bit noisy but likely because the property is a renovated, historic building.

Plussat: The staff were amazingly kind. The breakfast and kick-back were delicious. The location meant walking distance to everything downtown.

Plussat: The breakfast and the snacks.

Miinukset: It seemed out of date and dingy. The was a lot of hair in the tub.

Plussat: Very good staff and breakfast was very good . Soda bar and popcorn cart nice touches .

Miinukset: Outside was very old looking nightly evening food options need a lot of more options was very limited and kept running out .Drink line was very backed up !!

Plussat: The hotel was a short walk (10-15 minutes) to many things around it including Gateway Arch, Ballpark Village, Busch Stadium, The dome, and many more. They had a lot to offer for breakfast and everything was very clean, along with nice and understanding staff. The beds are also clean and comfortable.

Miinukset: The days that I was there, the breakfast closed at 9:30 and my partner and I missed it a couple times so I wish it had stayed open a little longer. Also I was at one point informed that a shuttle was offered from the Airport to the hotel but when calling a day before to very a shuttle, I was told they didn't in fact offer one.

Miinukset: Bus service around city as part of guest services. We stayed at a hotel in Milwaukee that offered this and we loved it!

Plussat: The location and the view

Miinukset: The noise from the hallway

Plussat: I paid to upgrade to the “free” breakfast. It was good. Nice variety of hot food. We had a view of the Gateway Arch and it made our visit to the Arch very easy since it was only just across the street.

Miinukset: This hotel has the potential to be amazing and instead it’s mediocre. The whole hotel smelled damp, windows were dirty, the headboard was damaged, outlets and light switches were discolored and outdated, pillows were similar to hospital quality with no fluff and the shower door was grungy. Breakfast tasted good but the water glasses for example, were dirty. They had that film you get when water sits in a glass inside of the dishwasher. It was clean enough but not really what I was expecting from the Hyatt especially at what we paid for our room for less than 12 hours and $40 valet parking. If the property owners invested a little bit of money into basic upgrades (the alarm clock had a first generation iPod dock on it and like I said the outlets and light switches were yellowed) this place would have been one of our favorite hotels we stopped at on our road trip. Instead it’s teetering between “it’s alright” and “should I be concerned about bugs?” It wasn’t awful but for what it is, and where it is - they could do a LOT better.

Miinukset: My bathroom sink full up with water and won’t go down

Plussat: I loved everything about this location! The restaurant downstairs, the staff, the view and the cleanliness.

Plussat: Location and bar and restaurant in tge hotel

Plussat: Clean hotel, very close to Busch stadium and arch. Friendly staff. Ruth's Chris and a sports bar and grill in the lobby.

Miinukset: Neighboring hotel had a lot of sketchy people staying in it that hung out near the side entrance of this hotel. Have to navigate a series of halls and stairs with your luggage to get to vehicle from valet parking then drive out of garage on your own.

Plussat: great location, friendly staff, clean room

Miinukset: cost a lot more than I usually spend but considering I was able to stay close to friends it was worth it!

Plussat: location

Miinukset: hallways are a bit long.

Plussat: Location and room design

Miinukset: Need to invest in cleaning. Housekeeping arrived at 6pm and took only 5 minutes to clean everything. At checkout, we had a huge discussion about the breakfast being included or not. They had already charged my card and then had had to take half an hour to repay.

Plussat: Perfect for the Arch and Busch Stadium. Enjoyed the restaurants as well.

Plussat: Easy to get to, well located in the city for tourism. We even had a view of the Arch from our room.

Miinukset: The walls were thin. The couple in the next room could be heard rattling the bed and expressing pleasure.

Plussat: Great location for the arch

Plussat: Location was great. Light show and train history was great. Service was fantastic.

Miinukset: Rooms weren’t as clean as expected and only 3 elevators for entire Hotel was not enough.

Miinukset: Housekeepers didn’t do a very good job cleaning the room. There were times it looked like it hadn’t been done other than picking up soiled towels. The floor in the bathroom and room were not cleaned at times. Never got enough towels and when we called for a luggage cart they never brought us one. Also the daily parking fee was outrageous !

Plussat: The lobby area, which is historic, is very cool looking.

Miinukset: Entering and navigating around the hotel is very confusing. Couldn't get a bellman to help with the bags and had to carry them up stairs, and then there was no signage to direct you to the check-in. Room looked onto interior construction area.

Plussat: Everything was clean and everyone was nice at first.

Miinukset: As we left - we realized the things they “comp’d” us at check-in were actually not all comp’d - and we paid about $150 more for a one night stay than we had originally believed we would. Very disappointing and eye opening experience.

Plussat: The staff was very friendly and extremely helpful from valet to front desk, wait staff in the great hall and even the housekeeping crew. Always smiling and always polite! Can’t wait to return when the Aquarium and Ferris wheel are complete!

Miinukset: i can’t wait to return when the construction of the aquarium and Ferris wheel are complete!! I’m not upset by the construction, just needed to put something in this box.

Plussat: Excellent light shows and fun hotel.

Miinukset: Union Station under construction. We will return when the Aquarium is open.

Plussat: The location is excellent and the staff were very friendly and helpful. I also really enjoyed the periodic light shows in the main room downstairs in the evening.

Miinukset: I thought $27.00 was a little steep for overnight parking considering the rates at other down town St. Louis parking garages.

Plussat: A young lady at the front desk was helpful.

Miinukset: Obviously in state of building/transition. NO information in room relative to exits, where to eat, how to get around. Grounds in state of disrepair. Food left in hallway when we arrived. Staff unhelpful.

Plussat: Good

Plussat: Helpful friendly staff

Miinukset: The shower was covered in mold. Shower shoes were needed.

Plussat: This was the most fascinating hotel we have ever stayed at. Historic architecture abounds. I would definitely return. What a unique experience. The light show is outstanding. The staff was courteous and the rooms are very quiet.

Miinukset: It was perfect.