Saintes-Maries-de-la-Mer hotellia

Plussat: Pleasant and helpful couple managing the site

Plussat: Shower was fabulous-large and great water pressure.

Miinukset: Wifi was a bit tricky but not a major problem.

Plussat: The staff were extremely helpful and in a fantastic location in the village. It was very quiet but only 2 minutes from the buzz of the village. The hotel is fresh and modern. The breakfast was fab. But would just like to say again how helpful the staff were. excellent

Plussat: The locfation was good - about 100 metres from a free car park and 5 minutes walk from the sea. The staff were very friendly and helpful. The bathroom was very pretty.

Miinukset: The toilet was SMALL. We had no problem, but some of the larger people we saw in Les Saintes Maries might have found things very difficult.

Plussat: Receptionist/owner had no issues speaking English, which many refuse to do normally in France. She and her husband was interested in providing a comfortable stay, and were very helpful in recommending a great restaurant Casa Romania, which had some of the best bull steak I’ve tried

Miinukset: A pool would have been welcomed, but not critical when the sea is so close

Plussat: Nicely run hotel, very clean and welcoming staff..

Plussat: Breakfast outside on the patio tables

Plussat: Location! Horses right next door, nice swimming pool, great breakfast! Very friendly staff!

Miinukset: Mosquito net was broken at both the door and the window. Should be replaced

Plussat: Hosts are lovely , couldn’t do enough for us . Property is just lovely and the food was amazing . Will defiantly return again

Plussat: Good location. Nice hotel, clean and comfortable. Sweaming pool is very usefull when it is a hot weather.

Miinukset: 1. Staff doesn’t speak english. The ladies (managers) even didn’t try to help and understand us when it was needed. First dinner our family (with 3 babies from 2 to 6 y.o.) was waiting for any food more then one hour in spite of the fact that we were the first who come to the restuarant. Others tables were served prior ours. Very strange situation. Only one manager (Mr) spoke english and was very helpful for us, but he apiared only the second day. If this manager was in the hotel from the beginig of our stay I give to the hotel 9,0. 2. Uncomfortable bath. You can use it only sitting not staing.

Plussat: Location just outside the town of St Marie. Very relaxing.

Miinukset: Nothing

Plussat: The location is wonderful and the property has been very good designed.

Miinukset: The service has been very poor. In our stay in Hotel they didn’t change any towels and make sure shampoo and shower gel is on place. It has been more then 4 days stay and we were still without changing shower gel and towels. The reception and staff should give more details to guests- with info what is happening in the area, what they can recommend. Give some information about their own restaurant. When they have dinner or at least try to explain the concept. The staff is not speaking English at all - very difficult to communicate if you’re not speaking French. I would suggest new owners of Hotel from June on - to train the staff and improve service. The room has been very small and not value for money. Bathroom bath didn’t work properly. The level we expect has been higher specially for a price you pay and service you get and the hotel is rated as one in collections of Chateux Hotels. Usually this type of Hotels has a very good reputation. Unfortunately the hotel will need to do some improvement and upgrade to stay within Collection Chateux group.

Plussat: The hotel and grounds are traditional Camargue style. Very comfortable, spotlessly clean with a touch of luxury. Staff very friendly and helpful, great breakfast and offers a very relaxed feel. The bar/lounge area is tastefully decorated offering breakfast, hot and cold drinks and evening meal. The attached equestrian centre is very professional with healthy horses. Novices catered for.

Miinukset: Nothing.

Plussat: Rooms in a typical style

Miinukset: Rooms too close to the main route

Plussat: We liked the location, the little cabana rooms and the swimming pool and bonus is the horses around . The breakfast is amazing and the views. Very good location, just a few minutes away by car or can walk to Sainte Marie de la mer

Miinukset: Well we had our little dog and they do not accept dogs, so we did not feel comfortable, also no service of drinks around the pool. The terrace of the rooms are not comfortable furniture

Plussat: Parking, cleanliness, staff generally very pleasant. Lovely upmarket resort feeling. Wildlife and scenery

Miinukset: Extremely hot water in the cavaliere triple room bathrooms. Our son burnt his arm. A little surprised to find that fish of day in the pont de banned restaurant was salmon in the Camargue!

Plussat: Room very clear. Best location. Breakfast perfect.

Miinukset: The bed may be better and room very small.

Plussat: Lovely cabanas! Friendly staff. Horseback riding was amazing

Miinukset: Breakfast is not really up to standard. Freshly cut fruit looked two days old. Charcuterie was not so qualitative.

Plussat: The grounds are nice and the view from our double room w a bathtub was lovely but that was about all that was accurate from the photos on line. The reception staff was also dry accommodating when we tried to change rooms because the bath tub was stained and old. But when we looked at the other rooms, we decided to stay with the original as the other rooms did not have a view and were also very outdated. The pool was also nice to swim in on a hot day.

Miinukset: The pictures on line do not accurately portray this hotel. It is run down and needs to be updated and not worth the cost. It is definitely NOT A 4 STAR HOTEL! There is no WiFi in any of the rooms and they basically make you pay for everything outside of the nightly cost of the room. They didn’t even want to let us open a bottle of wine we brought from outside the hotel when we asked for a wine opener.. very strange. This hotel could be great with a lot of TLC.

Miinukset: pricewise a bit a high end location, otherwise ok. Restaurant ok. Rooms ok. nothing exceptional, but ok. Basic rooms are very very basic and simple.

Plussat: Nice staff

Miinukset: Awfully small rooms - if I knew would never have booked - photos taken very wise to make it look like a decent size room although you walk into bed - upset to bits on arrival especially mind it is in the marshlands/so in total mud