San Diego Lomakeskukset

Plussat: Beautiful room and grounds, even smelled wonderful everywhere!

Miinukset: A few too many kids running around but hey its a family resort. I was there on business.

Plussat: Every thing

Miinukset: No

Plussat: The setting is beautiful, very peaceful

Miinukset: They advertise a shuttle to take you to and from the hotel within five miles (there is no means of transportation or anything within walking distance) yet there is no shuttle and while we requested the service several times it was never an good time for staff to drive you into town.

Plussat: The staff makes you feel like you're royalty!

Plussat: This is a lovely hotel and I would stay there again. Wish I stayed longer to try their spa but it was a quick 2 day business trip and literally in and out. I did dine at Avant and had the crab and pear salad. Very good but not big enough for a meal alone. My CEO had the lamb and my friend had the free range chicken and they very much enjoyed it. For dessert we had the delicious chocolate trio and it was enough for 2-3 people so we shared. My CEO learned of a death in his family upon arriving to the hotel and they sent a complimentary bottle of wine and cheese to his room. I thought that was extremely generous and kind. The staff really went above and beyond at every turn to make my stay as pleasant as possible. Thank you RBI!

Miinukset: I stayed in the Greens on the top floor. Nice view of the golf course and fountain; however, my room was in the middle of the building and you had to walk to either end of the long building and climb stairs with luggage to get to the top floor as there is no elevator. The parking spots are very small and I had rented a standard size suv so I had to park further away from the building than desired. Overall, just small stuff.

Plussat: We liked the rooms and facilities (pool, marina side beach)

Miinukset: They tried to put us in a room with one bed when we booked a room with two doubles, we are a family of three and I refuse to put my daughter on a roll away, when we booked for two beds. The other people checking in at the same time we were also had problems with their accommodations.

Plussat: The location was great, quietly located at the end of Shelter Island with good views of Point Loma, North Island, and the Pacific. I enjoyed the waterfront path and could get a good 4+ mile run in with little of it on the street.

Miinukset: There was some confusion as a result of a change of ownership and renovation. We needed a guest laundry facility and we were told by one employee there was a quarter operated laundry only to be told by another employee that it was closed. No microwave was available for use on the entire property. The pool never had towels available, happy hour was only inside not at the pool bar, and the gym was closed/non existent yet we were charged a "resort" fee upon checkout. Also, parking was pricey even though half the parking lot was closed to be used as a construction staging area forcing us to park a long distance from our room. For the money, stay next door at the Best Western Plus.

Plussat: The room was very nice & the resort seemed to be very well maintained. The pool area & hot tub next to the marina were great places to hang out. We had a bay view room & the views from the room were great! In fact, we were able to watch the tall sailing ships sailing up & down the bay on Labor Day weekend.

Miinukset: The food & drinks were a bit pricey but we had good service & everything tasted really good. We'll definitely try the bloody mary bar next time.

Miinukset: hidden resort fees

Miinukset: Construction at the hotel was not expected, and the hotel did not even try to make up for this fact. The hotel front desk was rather short with my friend who came to visit and asked if he needed to pay for parking. Even once the construction is complete, I would recommend against staying here. The way that construction was handled and the staff's attitude and lack of experience plays to the ultimate character of the management and ownership.

Plussat: The rooms are gorgeous; smaller but well appointed with top notch linens and mattresses. Views were spectacular.

Miinukset: No storage for clothes, ants in room, missed a day of cleaning after we were gone for 8 hours. Wouldn’t bring scissors to room. Nobody answered at room service for 5 minutes. Next time we tried room service food was brought; no cutlery. Cutlery came 25 minutes later and food was already cold. Still no soup spoon. Restaurant was average at best but still very costly. Manager did his best to alleviate issues but could only do so much. Just not the level of service expected from a resort of this cost.

Plussat: I liked the private beach area that faced the marina. There were comfy chairs around fire pits and cabanas to enjoy. The pool area was also nice. We loved the dive in movie and the complimentary popcorn and kids drinks. The restaurant, Vessel, offered us excellent food and customer service from server Matt H.

Miinukset: The parking. $27 to involuntarily valet park my car. We had to walk from the lobby to our room in the 4th building with all of our luggage and our toddler, only to find that the car got parked right outside of our room. There was ample parking in the lot, so the valet stipulation made no sense.

Plussat: Relaxing with great amenities and unbelievable views from the courtyard and restaurant.

Miinukset: Check-in is later than normal- our room wasn't ready until after 3. We were able to drop off our luggage and wander around the beautiful island in the meantime. Parts of the hotel have a musty smell. We were able to switch to a better room for only $30 to avoid this.

Plussat: I liked the location the best, waking up to the beach view was amazing and super relaxing

Miinukset: Nothing

Plussat: The location on shleter Island is great, you have a nice view over the bay of San Diego. We like the atmospere on the island, a nice place to stay!

Plussat: The restaurant is excellent and is easily the bet feature of the hotel.

Miinukset: No action on my request to have the blockage of the wash basin fixed.

Plussat: I liked the convenience and the location of the hotel.

Plussat: Location was fantastic! Maids were prompt in cleaning the rooms. Hotel staff very friendly and helpful.

Miinukset: The rooms inside were outdated and beds were a little soft (worn out). For the price we got it great value.The parking fee and the fee to workout room I could not get over. Both should be included and are not.

Plussat: Not much at all.

Miinukset: The room was very small and it was supposed to be a deluxe room. The toilet seat was hanging off the hinges and the shower head was broken. Also, there was a huge water bug in my bed. The staff said it is common due to the bay. It was disgusting!! Overall, the place needs an overhaul.

Plussat: Great Facilities-grounds were kept well

Miinukset: Front line staff at check in were not knoweledgeable about San Diego and area. The phone in my room did not work which was concerning and when this was brought to the front desk staff they were not receptive. You need to remember that front desk staff are the staff that are first encountered. They leave the first and last impression

Plussat: Our room was pleasant. The littler porch area, with door opening from our bed area, was pretty, looking out at the boats, fireworks at Sea World, with, no less, an American flag waving in the breeze in front of our room as the fireworks went off! The full moon which also shone over the water was a timely advantage as well :) Pretty good area to take walk in, strolling along the water. The navy base across the way had some helicopters, boats out and this was interesting and did not interupt our visit. The children playing in the sand outside our room was also pleasant. Although our children are grown, it brought back fun memories of taking them to the ocean in Washington, where we live.

Miinukset: Our computer would not work in the room well. We did get some help from the front desk (they were pleasant) w/ attempts to get the internet service, but this was an inconvenience and hastle.

Plussat: nice location near the water; within 10-15 minutes by car of major attractions, heated pool, nice hotel staff

Miinukset: the beach towels were too small

Plussat: Location

Miinukset: Noise from guest, they need to have silence sign before 9pm. Also house keeper should not knock door at 6 am 7am for wake up call, use the phone .vacum should not be done at 830am...dood need to be pick up soon as much by maintenance , some are two days at the door.

Plussat: Everything clean on order. Freindly and nice staff. Hotel looks excellent for groups on extended stay.I will recommend it to family or freinds staying at San Diego.

Miinukset: I like the location but The homeless near the hotel just next door made us felt unsafe at night when you were walking on the street. That affect hotel location ratings.

Plussat: We didn’t know we were booking our stay at a Wyndham Timeshare property when we booked our business trip, but the hotel was clean and comfortable.

Miinukset: The staff concierge obviously wanted to sell us a membership. No restaurant or breakfast onsite. No pool. Gas lamp district can be noisy at night but they do provide complimentary ear plugs by your bed.

Plussat: I liked the room. It was large, comfortable, and clean. The beds were made and towels changed daily. The grounds take a bit of map-reading to figure out, but were clean and picturesque.

Miinukset: The location is not the most convenient, but the nearby Trolley stop brought me easily to Old Town. The food was OK, nothing special. The Internet was always available, but was not the quickest. That could be a problem, as it was at the Computer Science Teachers conference I attended!

Plussat: Though grounds and buildings and exteriors clearly need refreshening, room in tower interior and bedding was updated and clean, and right next to parking lot a 10 min stroll to convention center. Glad we packed lightly with rolling luggage as self serve.

Miinukset: Convention food was bland, worse than summer camp, even banquet food was bland, 8 days with no hot meals for gluten free except for on last couple days bland dishwater-like soup finally labeled gluten-free. Quinoa cold salad was delicious - also only offered one day and leftovers in buffet next day - glad I tried it but overheard others afraid to try as assumed made with unhealthy canned peas and carrots, but was actually cut fresh raw cucumber celery and carrot. Should have offered rate reduction. Survived on the 24 hr carrot and celery sticks and whole fruit as breadless hot dogs and cold tasteless canned tuna did not appeal to me and boiled eggs was onlything i could eat from breakfast buffet of cereals and wheatladen pastries, no hot breakfast offered at all. Hot meals that I could not eat were nothing special either - nothing chef made - just unbag from freezer and dump in buffet warmers - breaded chicken strips, chilimac, penne and sauce, lasagne, alfredo pasta. Escaped to mall - True Food and PJ Changs had gluten free variety of selections but had to pay out of pocket - even onsite restaurant charged extra to substitute as I saw no gluten friendly options labeled.

Plussat: Location was good. Small cafe was nice. Staff was helpful. Rooms were large and beds comfortable. Once renovated, this hotel will be nice, especially for large groups.

Miinukset: First room smelled musty and balcony adjoined another on corner so no privacy without pulling curtains. Staff let us change to better room but all rooms in renovated tower were booked by a group. No hot water one day due to construction problem nearby. Facilities are dated but being renovated. Some trash in parking lot never cleaned up over our 6 day stay.

Plussat: The renovated rooms were somewhat nice.

Miinukset: The air conditioner made an awful knocking sound, you could hear EVERY little thing outside, the construction was a huge mess, very cheaply put together. The sheets smelled like mildew. A couple of the white pillow cases had, what appeared to be, blood on them.

Plussat: Nothing

Miinukset: Room smelled like someone defecated and then it was scrubbed into the old blue carpet that covers the whole place. We requested a new room that didn’t smell and the tv didn’t work in that room. We were too exhausted to request another room. Place is 20 years overdue for a renovation. Decor and furniture belong in 1989. Oh and not the mention the huge 1 inch gap at the bottom of the door to the room that was wide open for insects to crawl in and the air conditioned air to seep out of the room. Don’t come here! Ps.. good luck finding a parking spot near your room.

Plussat: Comfortable bed and nostalgic large room.

Miinukset: Not well maintained giving the room a grungy feel. Housekeeping staff needs more training. The planned remodel will help this property, but if the staff does not learn how to appreciate and accommodate guests, the change will only be on the surface.

Plussat: Remodeled interior

Miinukset: Unexpected fees, confirmed a king bed, was given a fold out couch bed that was a queen, dirty patio (underwear, cig butts, trash)

Plussat: Nothing

Miinukset: $19 for parking per day and an extra $15 for resort fee. Ridiculous. The shower/bath tub was clogged when I was using it. The fan raddled like crazy. Furniture very worn out. The entire place seemed run-down. I paid over $200 per, what a rip off for a place like this.

Plussat: I like that they are upgrading their facility. The drawback is that the hotel only offers bare bones in the meantime. Hopefully the upgrades give this hotel the boost it needs.

Miinukset: Staff could’ve been friendlier, the “bar” was unattended for a bit, I could’ve poured myself a drink. Seems like there was no one around half the time.

Plussat: Bellman were the best! Helped me with luggage & getting around expansive grounds via electric carts. Very nice gift shop.

Miinukset: At times front desk & concierge desk were so overwhelmed/understaffed, it just wasn't worth the wait in line for service. Because of these lines/wait times, some seating is necessary on that side of lobby, or a number system for those who can't stand to wait in line.

Plussat: large rooms in tower

Miinukset: they were testing the fire alarm but they lost control of the alarm system and the alarm in the rooms kept going off for a few hours

Plussat: Location, staff, wi-fi.

Miinukset: Old property, uncomfortable mattress, small bathroom, sink and tile cracked, a/c was either on or off...no degrees, very noisy with very poor windows that didn't seal out much noise. Furniture felt old and cheap. With all that there's a $20 per night parking fee and an $18 per day "resort fee." There was nothing resort about it. I'm sure it was state of,the art when it was built but it's long past it's best days.

Plussat: the location and the layout

Miinukset: to many conference people

Plussat: Pleasantly surprised. Easy to get to and close to other areas of interest. This place has many nooks and crannies. Love the country atmosphere. Breakfast cafe, near Starbucks Coffee area was fabulous. Great food. Staff was very helpful.

Miinukset: Would have liked a room that was not so far to the end. Perhaps next time I will be more fortunate or make a request to be in the middle.

Plussat: Softball tournament and Anniversary

Miinukset: My room had the smell of mildew 3300 the bed was not confortable and the girl at check in was not very friendly whenI asked questions about my reservation

Plussat: Lots of pretty flowers and restaurants on premises.

Miinukset: No breakfast - not even continental.

Plussat: The beds are very comfortable and the carpet clean.

Miinukset: Very small rooms (by the price of $ 160?). Refrigerator at extra charge of $18. Parking at $14 but far far away from the room (why charge for a limited parking and located at a long distante from the room?). Check out at 11:00am. 21 " crt tv (exists?). Noisy teenagers (I count 9)drinking and having a party outside the room. never come back to spend many dollars in a limited hotel. I dont like to pay for an old hotel with high rates, just because its traditional.

Plussat: The rooms were clean; landscaping was beautiful; the smell of the flowers was nice.

Miinukset: I enjoyed my stay at the hotel and would return. When I read the reviews before going, I was a little nervous because there were so many negative comments.. There were too many bad reviews. I think people who enjoyed their stay didn't take the time to fill out a review.

Plussat: easy to get to the Boewl Game from the hotel