Marriott Marquis San Francisco

Location was great. Security is good. room spacious.

the lady at Housing-Group, was unprofessional and very negative, she just doesn't would like to connect this night (booked through booking.com) with the other back to back nights i made through my educational institution. I finally managed to get it connected through different person. Quentin front desk representative, provided me with the farthest room 8000, you walk and walk until you reach it, as much as i will describe how far it is, you wont actual feel it unless u physically walk to it. He just charged my credit card with an extra amount without even explaining. i had to get it clarified next day that it was a security deposit in case you smoke or do anything not as per the policy. No complimentary water in the room when i arrived, i requested some, it took 45 min and 3 follow-up calls to get the water delivered, and the last call a person called Gary (if i recall properly) was acting sarcastic. how unprofessional Marriott hotel became. I start buying my water from next door as it is faster. The whole experience, wasn't to my expectation, maybe others did have a much better one, however i am just expressing what i really faced.