San José hotellit lähellä American Musical Theater

Plussat: Newly remodeled. Very clean and close to the Convention Center. So reasonably priced compared to the neighboring big chain hotels.

Miinukset: They charge a refundable cleaning deposit above and beyond the nightly rates. $150.00.

Plussat: The staff was pretty helpful. The location is super convenient. The price is reasonable.

Miinukset: It would be nice if the parking lot was bigger or if they had a more efficient parking lot. The bed is super uncomfortable and the pillows are like blocks.

Plussat: Location. It was only 5-10 min walk to the San Jose convention hall where I had a meeting. The room was with good size and quite clean. The double sink area was handy. There is a grocery store not far away.

Miinukset: The general neighborhood was smelly and not clean. The facilities were OK, but no coffee maker in the room, which is hard for people who need a cup or two coffee in the morning. No elevator to the third floor, kind of hard for people with heavy bags.

Plussat: Nice maintained and modern rooms

Miinukset: Would have liked a makeup mirror by the sink

Plussat: Good service and location

Plussat: Staff are friendly and helpful, the rooms are nice and clean, great proximity to the convention center.

Plussat: Clean and close to San Jose Downtown

Miinukset: Morning Coffee is not provided

Miinukset: The parking lot is too cramped, there are no restaurants, and it's hard to find restaurants around.

Plussat: The rooms are modern, clean, and have small microwaves and nice little refrigerators. This met my dietary needs very well. I like that there is no smoking on the property and the “quiet time” of 9pm.

Miinukset: There is a visible gap between the door and the door frame, letting in light and air. There was also only the one bolt on the door lock, no chain or other device to prevent someone from entering. Combined, these two things made me feel less safe. I blocked the door with some furniture.

Plussat: The staff was helpful and accommodating, check in was quick, the room was much larger than I was expecting and had fridge, microwave, iron, and blow dryer, it's well within walking distance of the convention center and multiple restaurants, and parking is a breeze. The bed was super comfortable as well.

Miinukset: There is very little to dislike here. I mean it's not the Fairmont, there's not a gym or a pool or anything like that so if that's what you want then maybe stay elsewhere, but for what it is I was extremely impressed. My only complaint is that the tub didn't have a stopper, so baths were out of the question.

Plussat: Great room would stay again

Miinukset: More towels in the room and mattress and pillow hard

Plussat: Big room and bathroom, well fitted out in very modern style with really comfortable big bed. Easy parking and we were able to check in early. Wi-Fi good.

Miinukset: Would have been perfect with coffee/tea in the room.

Plussat: Everything was great!

Plussat: We’re given a nice upgrade and as always, good service and friendly staff. They are going through a renovation but we were not inconvenienced.

Miinukset: Wine glasses in the room.

Plussat: Could not stay there due to hazmat situation at hotel.

Miinukset: Poor handling of hazmat situation. Hotel had a suicide with poisonous gas that sickened many people yet they were very difficult and rude about giving money back as we did not want to stay there. Really poor management. Shocking especially under these circumstances that they would expect people to pay top dollar to stay there under those circumstances. Not even apologetic. Extremely dissatisfied.

Plussat: Location

Miinukset: Charged for WIFI

Plussat: Aroma in lobby is nice

Miinukset: Hotel was under renovation when I stayed here this weekend. I've stayed at the Fairmont before and have had the beautiful Fairmont experience. But for the price I would have liked to known ahead of time about the construction do I could have booked elsewhere this trip.

Plussat: Excellent location but I think we expected a little more being that it's the Fairmont chain. The room was like any other big box hotel -- like a Marriott or Hyatt; we expected a little more oomph. There wasn't anything wrong with the room other than it was mildly dated and my kids were surprised that the toilets had the commercial type flush with a bar instead of a normal residential type one.

Plussat: Nice room & comfortable. Great view.

Miinukset: Room wasn't clean whe we arrived and it took an hour before housekeeping showed up to clean. AC not functioning properly and the room temp didn't drop below 82 degrees.

Plussat: I was right in the middle of where I wanted to be. What they came improve upon, dusting after all it is the Fairmount. I went to several floor and notice heavy dust on the hall lights. I am a property manager amd we notice.

Plussat: Front desk was very friendly and staff. Location of Hotel is great. Great view

Miinukset: When booking room no mention of renovations very disappointed it was a Birthday celebration and we would not have stayed had we known. This stay was definitely not the standard of The Fairmont Hotel that we had experienced before. Dated room, when running shower pipes made loud noise & shower door squeaked really loud opening & closing in which shower leaked on the carpet through the wall on both sides and made the carpet wet and smelly, which I reported before we left for the train to go to The Dodgers games & was told they would send maintenance while we were gone. No message or contact made with us when we came back we stayed another night, asked about it upon checking out no record of the call or maintenance, were told they would send us a voucher for 1 free night and I think it should have been for two nights based on the conditions and lack of follow through and poor customer service. In addition the elevators were dirty and carpet on the 12 floor was very dirty upon entering the elevators and halls were very hot with no air circulating.

Plussat: The location of the hotel is great. The staff was nice and the room was nice. The best part of the room is the bathroom, it was very big and had a separate bathtub which was very clean. Pool was nice and they offer complimentary floats for the kids.

Miinukset: The bed was not as comfortable as I would have liked. It would have been nice to have an onsite coffee shop. The hotel was under construction.

Plussat: I love the location of the Fairmont.

Miinukset: I cannot believe that I wasn’t informed that the hotel is under construction. It was load and most of the lobby was closed. I would have stayed elsewhere if I knew.

Plussat: Nice beds.

Miinukset: First woman that checked me in put in me in a room on the 5th floor window facing a wall, the amenities were used, if there. No robe. Room not properly cleaned. When I went to call to inform, realized the phone didnt work either. Terrible. I went downstairs and got another room.

Plussat: I will stay at this hotel anytime I go to San Jose. Best vacation ever!!!!

Miinukset: Nothing

Plussat: The location was great, as females, we felt very safe walking to the hotel after our concert.

Plussat: The cleanliness, and the overall experience was great

Miinukset: No not at all

Plussat: good location and good service

Plussat: The room was clean and comfortable. It was conviently located downtown with lots of good restaurants close by

Miinukset: I liked my entire experience

Plussat: Proximity to city center, convention center and highways.

Miinukset: Per room night is outrageous, and parking costs, valet, is too much. $45. Valet was extremely busy due to ComicCon. So, the waits were horrendous. Valet Staff was great, however.

Plussat: Close to all the functions we attended..

Miinukset: Parking was a bit expensive

Plussat: I enjoyed the friendly, clean and personalized customer service.

Miinukset: I have no complaints.

Plussat: Nothing was special

Miinukset: Nothing was bad

Plussat: Clean and inviting... great location

Plussat: It was right across the street from the California theater

Plussat: Great value for money.

Plussat: Very well thought out rooms. I appreciate the convenient USB and outlets in both the side-tables next to the bed. AC is good and loud enough to mask outside noise. I come here often.

Plussat: the location is just right for our purpose being there. facility is very clean and safe.

Plussat: Although we only stayed one night we were more than impressed wit the rooms. In fact this was the best rooms that we had in all of our stay in the USA,

Miinukset: Toilet was slightly difficult to flush.

Plussat: Nice TV, hate DISH Good sized room

Miinukset: Wooden shutters allow to much light in, put up curtains, I like a dark room My room was on the corner of the block, so there was always noise, and a light post

Plussat: Nice motel, convenient location, it's on a street with several coffee shops, a CVS and a Whole Foods.

Miinukset: There are no curtains. The wooden shutters block views, but very little light. So it's very bright inside the room at night. A solution of aluminium foil and tape will make your own blackout curtains. TV worked with SAT and picture was not clear.

Plussat: The Check in staff explain how to use the Shower head, pay attention to what they say. The Check out was really fast, and parking here is easy.

Miinukset: Two time room on the second floor, and it's a little inconvenient to bring the suitcases and bags to the room, yet, I also do think the second floor feels safer.

Plussat: It was good and all

Miinukset: That they charged me double the price than originally

Miinukset: The shower did not work; bed was hard.

Plussat: Room was clean and the location.

Miinukset: My room faced the street, and I heard passing traffic throughout the night. In the morning, you can hear the commercial planes landing and departing from SJC.

Plussat: the location

Plussat: Very convenient location

Miinukset: Nothing that I experienced

Plussat: The staff here was wonderful, everyone was so friendly and made my check in a breeze (I was so tired coming in and there was no hassle and I appreciated it so much!!! I also ordered room service one time and it was delivered promptly and tasted great.

Miinukset: The room smelled VERY slightly of stale cigarette smoke but a hotel can't control if a guest is going to break the rules and smoke in a non smoking room. It wasn't bad enough to want to change rooms but it was a bit off putting at first.

Plussat: The bed was easy to sleep in and there was lots of space

Miinukset: There was dirty areas around the bed and the toilet.

Plussat: Good location and nice bedroom.

Miinukset: No free WiFi in the bedrooms? Come on... even hostels offer free WiFi nowadays. Also breakfast was too basic for the $20 dollars fee.

Plussat: Staff was nice

Miinukset: Could have had a happy hour

Plussat: Nothing.

Miinukset: What a sad hotel.

Plussat: Staff is very accommodating. Everything was perfect! We were even offered a microwave for the room that could be brought up for us if we wanted. Will remember that for nxt time. Great view of the firework show as always! Family swim fun too and relaxing hot tubbing :)

Plussat: The room had a nice view to the outside.

Miinukset: The TV in the room was dated and could not locate the remote for it. The hotel allows dogs which is great but doesn’t have any specific area to take your dog. The staff at the desk recommended that I take the dog to the grass located in the median between the street or the park.

Plussat: Room was spacious. Bed comfortable. Clean. Location was convenient.

Miinukset: Restaurant: ordered a glass of Mimosa but they charged me a bottle of champagne. Learning thing for me always review the receipt. Restaurant/bar corrected what need to be corrected.

Plussat: Room was very clean and bed comfortable

Miinukset: The parking was very expensive

Plussat: Perfect location for conference needs. Restaurant was good. Paid WiFi not convenient. High price for standard Hilton

Plussat: Beds where super comfy everything was very clean. At the bar had very good service personal was awesome

Miinukset: When came out of the elevator to the room hall way have a bad Smell. Other than that everything was great

Plussat: The staff

Miinukset: The room was very dirty