San José hotellit lähellä Civic Auditorium

Plussat: Nice staff and clean environment with clean smell

Plussat: Good value, clean, central. Liked the courtyard and enclosed feel. Friendly and helpful staff

Miinukset: Noise from room above. Not enough to stop me sleeping but irritating. And to be fair I didn’t complain. I suspect the neighbourhood isn’t supposed to be the best but it was fine for me and I felt safe and comfortable even at night.

Plussat: Newly remodeled. Very clean and close to the Convention Center. So reasonably priced compared to the neighboring big chain hotels.

Miinukset: They charge a refundable cleaning deposit above and beyond the nightly rates. $150.00.

Plussat: Very visible and friendly owner. Large rooms with fridge and microwave as well as desk and sitting area.

Plussat: The location was great as it's near the best eating places, bars, theatres etc. There's parking for guests with cars and the staff were very accommodating and willing to go the extra mile to help.

Miinukset: A plug for the bath would have been nice because the bath looked very inviting but the shower was fine.

Plussat: Bed was large and comfortable. Toilet essentials were of high quality, bathroom was in good shape (and also clean). Fridge and microwave oven were great, and overall size of the room was good. Parking was very available and felt secure/safe. Location is just outside the main downtown, which is great.

Miinukset: Sound insulation in the outer door was very bad, and this was made more obvious by the fact that there are always landing / taking off planes in San Jose skies even relatively late into the night. Staff could have been more clear when explaining the deposit system, as I did have no real recollection of the payment scheme I had agreed to when booking the stay long, long time before actually appearing at the premises.

Plussat: The size of the room was really large. The location is really close to the convention center. And, if you intend to go by train, San Diridon station is ~2 km away and the neigherborhood in that area is safe enough to walk there even after dark (May 2019).

Miinukset: As it was relatively cold when I arrived I would have liked to heat the room just a little. But the AC was so dusty that after switching it on for a sec to heating I immediately had to switch it off and air the room.

Plussat: Friendly and attentive staff. Clean and safe. Well kept rooms and was a good distance from the convention center. Bathrooms were well kept.

Miinukset: The parking was pretty limited I don't see any cars bigger than a small coupe fitting in some of the spots (our coupe barely did). Bed was a little stiff for my liking.

Plussat: cleanliness

Miinukset: Parking

Plussat: Everything was so great! I’m working so hard to try and get a room for next year and boy it isn’t easy.

Miinukset: Absolutely nothing, it’s wonderful

Plussat: Nice large room, free parking

Miinukset: No frills in the room: no coffee maker, no tissues, only 2 cups, only 2 towels

Plussat: Everything was great.

Miinukset: Nothing

Miinukset: Parking is very difficult.

Miinukset: Its old and dirty

Plussat: Great location. Staff were friendly and helpful.

Miinukset: It's a bit old and could probably use a refresh and the rooms could be a little bigger. Not a major complaint though.

Plussat: Old school hotel, in good location...bar closing at 10pm on Friday night, 11pm Sunday night?

Plussat: Every interaction with the staff was great. And dinner at Il Fornaio was excellent!

Miinukset: Weekend street noise.

Plussat: Location

Miinukset: Parking was way too expensive.

Plussat: The reason for the higher price at the time of stay is because it is right next door to the convention center. It was so nice to go back to the room at any time. The attached restaurant was too pricey to try but very close to others for casual and different tastes. Park at the public parking under the convention center to save money.

Miinukset: The coffee machine is single cup and when there are 3 people; it takes a long time, and they didn't have enough cups for us--just 2. They do have coffee down stairs in the lobby but it didn't come out at the time we needed ours. Their convenience corner is little and pricey--go next door to the Marriots for theirs and they have a quick coffee bar/breakfast go place. Too bad we found that on our last day.

Plussat: The location is great cause you are not far within walking distance to many places.

Miinukset: That the fridge did not have a freezer section.

Plussat: The location was convenient

Miinukset: Service was a TERRIBLE, so many issues, completely disappointed.

Plussat: All of the staff were friendly and helpful, the bathroom was a little on the small side but it was a historical building and that is to be expected.

Miinukset: Breakfast via room service was overpriced and part of it was forgotten so they had to go back to get it. $50+ for toast, oatmeal, and tea was excessive.

Plussat: Good breakfast and lunch. Comfy room and bathroom. Nice staff.

Miinukset: Terrible coffee in the restaurant.

Plussat: Overall decor of hotel - had character

Miinukset: Location was somewhat isolated. Only a few restaurants close by

Plussat: Nothing.

Miinukset: What a sad hotel.

Plussat: Staff is very accommodating. Everything was perfect! We were even offered a microwave for the room that could be brought up for us if we wanted. Will remember that for nxt time. Great view of the firework show as always! Family swim fun too and relaxing hot tubbing :)

Plussat: The room had a nice view to the outside.

Miinukset: The TV in the room was dated and could not locate the remote for it. The hotel allows dogs which is great but doesn’t have any specific area to take your dog. The staff at the desk recommended that I take the dog to the grass located in the median between the street or the park.

Plussat: Room was very clean and bed comfortable

Miinukset: The parking was very expensive

Plussat: gave me free wifi.

Plussat: Location!

Miinukset: Room was dusty. Dog barking in room next door. Staff at bar was rude and unhappy. Did not feel warm and welcoming.

Plussat: We are in the same building as the convention center. Thanks to the slow elevator I was able to talk to a celebrity. The staff was able to give me the the five different event room cards.

Miinukset: They took my ID to get a luggage cart. There was only 3 elevators and they are slowish. The toilet roll is too far and easily dislodged from hanger due to location.

Plussat: The executive lounge is great. It is connected to the convention center. The concierge is friendly.

Miinukset: I have asked two front team members separately what the perks for executive room guest. None of them ntold me that I have executive lounge access. And I need to find it out at the website later and request the access from third front desk team member. In addition, they didn’t put me on the executive floor and never explained why. The toilet cover is broken.

Plussat: The staff

Miinukset: The room was very dirty

Plussat: The hotel was close to the SAP center.

Miinukset: N/A

Plussat: Great location to event venue attending.

Plussat: I like size of the room. City view from the room. Air Conditioner works for cold and for warm

Miinukset: Hotel is a little bit old and can be cheaper. Make a bed is an extra pay

Plussat: Some staffs were accommodating and helpful. The room was somewhat clean.

Miinukset: There was a charge for parking. There was a blanket with blood stain.The hotel charged me after I had already prepaid my stay. They charged me different amounts for which was not part of what they had told me during check-in. Will not recommend.

Plussat: Cleanliness and location

Miinukset: Cost of parking as a guest.

Plussat: Great location and clean rooms. Staff was very friendly and helpful.

Miinukset: There’s no free parking. I was charged 42 dollars a day for valet parking.

Plussat: Access to local restaurants/entertainment

Miinukset: Upon check in, was told valet parking only at $42 per night. Don’t bother. City parking garage is about 2 blocks away at $10 per day. Pretty sure that’s where they take the valet cars as the parking garage next to the hotel is not operating. Was not made aware of the pet fee being $75 until checkout. Every other place we’ve stayed at this vacation asked up front if we have a pet, then let us know the pet fee. They probably didn’t let us know because they’re charging almost 3 times what the other hotels have been charging me. I asked to speak to a manager/supervisor about this. They told me no one was available and they would not waive the fee. Really? So no one is overseeing your staff at a major downtown hotel that can help make a minor decision like that.

Plussat: Yoli at front desk check in was great. Checkout associate tried charging valet to my portfolio when I did not valet park. That got a bit tense.

Miinukset: Hate your dishonesty re parking. No pre booking warning or honesty about lack of self parking or location/cost of off site public parking. The parking issue completely ruined the experience.

Plussat: The registration staff were a delight and the chef Mr. Gonzalez came out and greeted the guest as they were clearing the fabulous gratuitous breakfast!

Plussat: Restaurant and bar .. very friendly staff

Miinukset: Valet only at $42 per day for parking . $14 dollar breakfast

Plussat: Very clean, polite staff, very nice location.

Miinukset: 42$ parking fee

Plussat: Location was outstanding for downtown San Jose.

Miinukset: staff was uninviting, not very warm. were stuck with two small beds, couldn',t get a queen, very uncomfortable sleep. We were stuck in a room on the 3rd floor facing the street, it was very loud. Breakfast was poor. Someone used our room number at the ba

Plussat: Staff, location, breakfast and cleanliness

Miinukset: That you have to pay $42 for parking and it’s only valet

Plussat: Breakfast was awesome! The cleaning of my room was done everyday. Everywhere is so clean. I will live at Hyatt Place Hotel again.

Miinukset: I liked everything

Plussat: Location

Miinukset: Not able to open windows a little for fresh air. Parking under construction during our stay. $42 for parking was too much.

Plussat: Location great, hotel nice and staff helpful. New the area. Close to restaurants with outdoor dining and very near to downtown San Jose.

Miinukset: Extremely disappointed with free breakfast. No variation in daily menu. Food not browned only microwaved -pale potatoes/grey sausages. Juice machine broke, no attempt to put in a pitcher to server. No fresh fruit. Didn't expect much, but more than this

Plussat: I was impressed by the cleanliness of the entire hotel and the service from the staff was superb:)

Plussat: The front desk staff was very nice.

Miinukset: Hotel is a 2-star AT BEST. The AC was ridiculously loud. Every time it turned on throughout the night, I woke up. What's worse each time that happened, I could hear rodents running around inside the wall. Will never stay here again.

Plussat: Location...near to Diridon Station. That has always been my primary criterion when staying here.

Miinukset: I've stayed here in the past on occasion, and found on this stay that the once outstanding buffet breakfast had declined in offerings and overall quality.

Plussat: Clean. Quiet. Free parking

Miinukset: Pillows were hard No pool

Plussat: The location of this hotel is primo if you are attending an event at the SAP Center. It's within walking distance. The room was spacious but dated. Free parking!

Miinukset: The rooms are very dated and worn down. We stayed at this hotel a few times over 20 years ago. Unfortunately, the tub, fixtures, some of the furniture, etc. are the same. The "renovations" seem to have been updating the floor to a vinyl plank and updating the headboard and tv only.

Miinukset: Housekeeping barged into my room...mind you, ahe had to use her key AND my DO NOT DISTURB sign was up! she stood there stunnec and wouldn't turn around & leave. FINALLY she apologized & left. ! The kid upon check in made in really. more difficult to check than necessary, especially since i had previously made online reservations prior & i had everything documented! Ii have stayed here previously....this was definitely NOT what i was accustomed ro from rhis place.

Plussat: This hotel was selection because of the location which is very close to the SAP Arena - we were attending a concert.

Miinukset: The hotel is old and in need of renovation. I believe it has just changed hands. The bathroom is very dated with multiple cracks in the sink. We had what might have been considered a suite with two rooms - one had a king bed (which was comfortable and very large) with a bedside table with a lamp on one side and on the other a small round table... and that was it. No closet, no dresser, no chair and the only mirror was a full length behind the door. The other room - which is where the door is, is very large with a sleeper sofa, two smallish arm chairs, a desk, a dresser which had 3 drawers and a large fridge. This is where the small closet is located. There was also a small table with two dining chairs. There is a safe but it did not work and when I requested at the front desk to have it unlocked I was informed that none of the room safes were operational and at the time there were no plans to have them fixed. Having spent several minutes trying to get it to work AND having gone down to the front desk it would have been appreciated to have a sign on the safe saying it was no longer functioning. I had read reviews that breakfast was exceptional. I cannot agree. The selection was poor - cheesy scrambled eggs, pancakes, sausage and fried potatoes. Several choices of cereal. There was a large area of ice that looked like it should have had a lot on it but it only had a jug of milk and one small pot of yoghurt. We ate at 8:30am and breakfast finished at 9:30am so a bit off it they had run out already. Tea selection was poor with only Lipton tea bags and camomile.

Miinukset: The coffee maker was broken and it didn't work. Did inform front desk.

Plussat: The location is excellent when one wants to attend an event at the SAP Center. It is walking distance to the SAP Center. It is great to have Whole Foods and CVS nearby.

Miinukset: Because it is close to the SAP Center, the price for the night (because of the special event) was increased considerably from the first time I saw the cost for the hotel. I paid for the convenience of walking to SAP. The bathtub is challenging to step into for short people like me.

Plussat: Bed comfortable. Staff friendly. Location was good. Room clean but outdated. Located walking distance to amenities.

Miinukset: Update a bit

Plussat: Breakfast wasn’t the best but the breakfast staff Teresa was great.