Decline in customer service!
The bed and the view!
The staff at night was very rude. We got in really late and when I walked into the lobby I was asked “do you need something?” Not the greeting I was expecting. Then the check in attendant looked like he was in the back room sleeping. His hair was a mess and he was rude. There was no regular coffee in the room. When I spoke with the manager, he didn’t seem at all concerned with anything I had to say. Not happy with the staff at all.
Overpriced, sub par room, lacking toiletries, humid and damp
Vintage styled hotel with many separate buildings
Location close to the ocean and nice comfort areas.
The bathroom was old, probably needs new plumbing fixtures. Also the tiles were very slippery. Refrigerator wasn't working, and ice machines are located in remote areas of the hotel grounds. The room was hot and humid, might need central air to help with this problem.
Two Extra charges disappointing
Location, good beds.
They charged a $30 a day for parking and a $15 resort fee. We stayed two nights so that was an unexpected extra $100. The next hotel we stayed at didn't play any of those games.
Location, location, location
Roommate couldn't get into room before 4pm when she arrived mid morning. Not sure what priorities are used to determine which room is cleaned first... was it because I booked through a travel metasearch engine rather than the hotel? Also really surprised that the printer needed a cartridge to print, and staff was not able to print our boarding passes on another printer.
Tiny hot room
The room was tiny and very hot with no air circulating. We had to check out.
hotel milo was had lovely grounds. everything was nice quality and very comfortable. across the street from the beach and a close walk to state st. the staff (especially Sam!) was very nice and helpful.
the walls were quite thin and I could every word from the people in the hall or those at the pool.
Superfically nice. Mostly shitty
Staff was very friendly and helpful. Can't beat the location.
Incredibly loud drilling, construction or something going upstairs woke us up at 7 AM and wouldn't stop. That was a fun surprise. Tried to call the front desk multiple times with no answer. Eventually got moved to a different room where it was quieter but the hot water more or less didn't work. Also in the new room the overhead light for some insane reason randomly turned on at 6 AM every single morning and woke us up. Pillows left us with aching necks. For the money, the quality of this hotel was impossibly shitty. Staff were very friendly and helpful but whoever owns/runs this place is coasting on the location alone and keeps the rooms in an embarrassing state. Would not stay here again or recommend it.
Location and bikes they provide
Remodel going on upstairs from our room. Front desk never told us about it going on. Very noisy and they started at 7:45-7:00 pm
Great beach/boardwalk location but noisy!
Can't beat the location right on the beach. Grounds are nicely landscaped and beautiful. Handy to have the continental breakfast provided (nothing special but ample fruit, cereal, muffins and coffee). Friendly staff.
Rooms are sparse; walls are paper thin between rooms; all hotel room doors slam when closed, shaking our room each time hotel guests come and go. $30 a day extra to park on-site plus valet tips adds up quickly. Except for the fabulous location, hotel guest room feels like a Motel 6 (and we had a partial ocean view deluxe room!)
Not Luxury for the money paid
It was an apartment converted to hotel ( I guess) . Hardwood floor when walking made screeching noise ... Also from top floor as well ... When the neighbor rooms use the restroom the water they use in shower or flushing sound was felt like it's happening next to you .. Had only swimming and not enough bikes so don't expect that you will be able to get one.. The telephone was not working ..
An adorable place.
Absolutely loved this place. The beds were so comfortable, the staff was as friendly as can be, the bike rental was perfect. We stayed in early November for the half marathon (husband and cousin ran it) and the location was perfect. We booked early so got a great price. If you wait, the rooms can be very pricey. It's all about location location location. But we loved it!!!!! Will be back soon.
Hotel Milo Santa Barbara sijaitsee keskustassa, ja Presidio Santa Barbara (historiallinen rakennus) ja Santa Barbara County Courthouse (oikeustalo) 10 minuutin ajomatkan päässä. Käytössäsi on tietokonepiste, ilmaiset sanomalehdet aulassa ja kuivapesulapalvelu. Tämä hotelli tarjoaa asiakkailleen 93 neliömetriä kokoustiloja, joihin kuuluu kokoushuone.
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