Hotel Milo Santa Barbara

Decline in customer service!

The bed and the view!

The staff at night was very rude. We got in really late and when I walked into the lobby I was asked “do you need something?” Not the greeting I was expecting. Then the check in attendant looked like he was in the back room sleeping. His hair was a mess and he was rude. There was no regular coffee in the room. When I spoke with the manager, he didn’t seem at all concerned with anything I had to say. Not happy with the staff at all.

Location great.

Overpriced, sub par room, lacking toiletries, humid and damp

Tiny hot room

Attractive grounds

The room was tiny and very hot with no air circulating. We had to check out.

Superfically nice. Mostly shitty

Staff was very friendly and helpful. Can't beat the location.

Incredibly loud drilling, construction or something going upstairs woke us up at 7 AM and wouldn't stop. That was a fun surprise. Tried to call the front desk multiple times with no answer. Eventually got moved to a different room where it was quieter but the hot water more or less didn't work. Also in the new room the overhead light for some insane reason randomly turned on at 6 AM every single morning and woke us up. Pillows left us with aching necks. For the money, the quality of this hotel was impossibly shitty. Staff were very friendly and helpful but whoever owns/runs this place is coasting on the location alone and keeps the rooms in an embarrassing state. Would not stay here again or recommend it.

Location and bikes they provide

Remodel going on upstairs from our room. Front desk never told us about it going on. Very noisy and they started at 7:45-7:00 pm

Great beach/boardwalk location but noisy!

Can't beat the location right on the beach. Grounds are nicely landscaped and beautiful. Handy to have the continental breakfast provided (nothing special but ample fruit, cereal, muffins and coffee). Friendly staff.

Rooms are sparse; walls are paper thin between rooms; all hotel room doors slam when closed, shaking our room each time hotel guests come and go. $30 a day extra to park on-site plus valet tips adds up quickly. Except for the fabulous location, hotel guest room feels like a Motel 6 (and we had a partial ocean view deluxe room!)

Not Luxury for the money paid

Location

It was an apartment converted to hotel ( I guess) . Hardwood floor when walking made screeching noise ... Also from top floor as well ... When the neighbor rooms use the restroom the water they use in shower or flushing sound was felt like it's happening next to you .. Had only swimming and not enough bikes so don't expect that you will be able to get one.. The telephone was not working ..