Santiago hotellit lähellä Palacio de la Moneda

Plussat: The staff was extremely nice and accommodating. They all speak very good Engish and so so nice. The room was AMAZING, clean, comfortable, robes and slippers, bottled water, coffee, etc. The area surrounding the hotel is wonderful, safe, with many great restaurants and shops.

Plussat: First, I really enjoyed staying at the Hotel Cumbres Lastarria. It is well located in a very trendy neighborhood with lots of good restaurants and wine bars. The view of the Andes Cordillera is breathtaking from the rooftop. The room is spacious and comfortable and really clean. The bathroom design is modern and pampering.

Miinukset: Some minuses: The restaurant was not really good as well as the breakfast which was a bit disappointing. There wasn't enough vegetables for example. This is also true that the hotel did not respond to my mails I sent regarding my future stay. Still I really enjoyed my stay. Is it a 5 star hotel, maybe not but it is certainly a boutique hotel that I can recommend.

Plussat: Great location

Miinukset: Reception staff needs to be friendlier. It felt cold checking in. Especially the men. There was one lady with an accent that was very nice when I was checking out.

Plussat: Good breakfest.

Miinukset: There was a big spider on the shower. Also, the room was dirty, with dust all over the ceiling.

Plussat: Kivat huoneet, ystävällinen englanninkielen taitoinen henkilökunta, upea aamiainen.

Miinukset: Minibaarissa oli vain vettä.

Plussat: This hotel exceeded our expectations. All the staff are really nice and provided excellent service to us. We traveled with our baby and the room + baby cot provided were very comfortable. Room is spacious and it was cleaned each day. Excellent variety for breakfast. Great location to explore Lastarria neighborhood.

Miinukset: Nothing! Will gladly stay here again.

Plussat: Great location and super comfy bed staff were very attentive

Miinukset: The gym and pool were closed due to the covid 19 outbreak but this wasn't the hotels fault

Plussat: I loved the breakfast, some staff was very nice, the bed was nice and the shower too

Miinukset: On my day of check in, they gave me the wrong room and I entered someone’s room, then someone entered my room. That was sloppy. For this price I would expect more facilities in the room, like a bath.

Plussat: Facilities, breakfast, staff, cleanliness - everything was superb.

Miinukset: This is more a suggestion than a critic, because guests should have the right information. We would have appriciated to be warned by the staff that we were coming to the hostel on Super Monday in the evening hours when protests are larger than on any other day of the week and that we should have taken taxi from the airport instead of public transportation and coming on foot. We knew that we were going to stay in the area where biggest protests were held but because of corrupted media you can't find any news on current situation. All future guests especially those coming in March should be warned to arrive before 5pm (especially if this is your first night and you do not know the area) because this is hour when protests start. Still, we felt secure in the hostel and the area is totally safe in the morning and during the day.

Plussat: Very friendly staff, nice breakfast, great atmosphere, lots of common areas to socialise.

Miinukset: While the rooms were very nice and very clean, The bathrooms are a little tired. There were no hand towels or paper towels in any of the bathrooms so you have to used the toilet paper which falls apart on your hands

Plussat: For that price the room was too smal, very small! And only one toilet for the whole floor! logicaly was always ocupied. The breakfast was very good with different fresh fruits, bread, milk and more.

Miinukset: The room size, the price! and it really should has more toilets on the first floor.

Plussat: Hostel is clean and well organized. Staff is super helpful.

Plussat: Location walking distance to metro and CBD, staff very helpful

Miinukset: It’s all good

Plussat: The room was a decent enough size for what we needed it for, and the breakfast provided was good. The shared bathrooms are also kept as clean as possible considering the amount of people that have to use them. The main asset of this place is the people working there. They were all so nice and helpful, and unbelievably welcoming too. The communal spaces are really good, and we were gutted that we couldn't stay longer.

Miinukset: We had to leave after only 1 night as the hostel is located right next to one of the main streets where the protests are taking place. This is of course not the fault of the Hostel as they were here long before everything started in October 2019, but it does mean you can't go outside between the hours of 5pm-10pm. We could also smell the tear gas from inside the hostel when sat upstairs in the communal space which was horrible.

Plussat: Stuff is amazing! So supportive and willing to help! Basically made everything needed to help me stay comfortable and safe. Cool guys! Speak English very well! Found tours, managed laundries, suggested places to visit, overall - wonderful! Family style hostel) The room itself was great: clean and tidy, with ventilator and comfortable bed.

Miinukset: The location: the hostel is located next to the protests area - it is safe in the hostel, but if you need to go somewhere else that direction - that a problem (only in the evening)

Plussat: The staff is very nice. Everything was clean. You feel right at home here.

Miinukset: The breakfast is really basic but you can pimp it up with some things from the supermarket :)

Plussat: Almost everything. People, localization, parties, etc

Miinukset: 2 bathrooms at 1st floor are very small to take shower

Plussat: Great mid range hotel in a really good location. Highly recommend it.

Miinukset: The equipment in the gym did not work

Plussat: Location and the restaurant is excellent

Miinukset: The gym is pityful

Plussat: Very helpful and accommodating staff, excellent breakfast

Plussat: Very nice hotel with all necessary facilities in the centre.

Miinukset: nothing

Plussat: Breakfast

Miinukset: The ac was regulated to only go as low as 77 degrees farenheight. The room was very dirty and not cleaned well. I had to complain about cleaning the tub 2 days in a row. Very dirty ceiling and walls. WILL NEVER STAY HERE AGAIN.

Plussat: It was close to Cerro Santa Lucia and Precolumbio art. Taxi transfer service from hotel to airport is good.

Miinukset: Location is in downtown area where a bit of unrest is currently going on. The area lockdowns at 9pm

Plussat: cooperative staff. People at reception speak English. Housekeepers kept the room clean.

Miinukset: Hot, 26 degree room. Sagging old mattress. no coffee maker in room. small room and bathroom. Only one English channel on TV---BBC. Breakfast buffet was OK but not great--no cereal or oatmeal, no bacon, bad coffee. The hotel is a half block from the street where protesters march and riot. The hotel closed the front entrance with iron gates chained shut in late afternoon. It was interesting to see the protests, but might be unsettling for some people.

Plussat: Staff friendliness

Miinukset: Not enough light in the room

Plussat: located on a big central boulevard, so you feel safe; it is quiet at the same time big comfortable beds very good breakfast helpful personnel internet

Plussat: inside the doors the hotel was great. The young men at the desk was very helpful and well dressed. The breakfast was also very good. But the hotel was almost empty.

Miinukset: On the web site there isn't any indication of how nice this hotel is. At one time it was one of the best and still is inside. Now it is in the older part of town and the outside needs work.