Santiago hotellit lähellä La Chascona

Plussat: The staff was extremely nice and accommodating. They all speak very good Engish and so so nice. The room was AMAZING, clean, comfortable, robes and slippers, bottled water, coffee, etc. The area surrounding the hotel is wonderful, safe, with many great restaurants and shops.

Plussat: First, I really enjoyed staying at the Hotel Cumbres Lastarria. It is well located in a very trendy neighborhood with lots of good restaurants and wine bars. The view of the Andes Cordillera is breathtaking from the rooftop. The room is spacious and comfortable and really clean. The bathroom design is modern and pampering.

Miinukset: Some minuses: The restaurant was not really good as well as the breakfast which was a bit disappointing. There wasn't enough vegetables for example. This is also true that the hotel did not respond to my mails I sent regarding my future stay. Still I really enjoyed my stay. Is it a 5 star hotel, maybe not but it is certainly a boutique hotel that I can recommend.

Plussat: Great location

Miinukset: Reception staff needs to be friendlier. It felt cold checking in. Especially the men. There was one lady with an accent that was very nice when I was checking out.

Plussat: Good breakfest.

Miinukset: There was a big spider on the shower. Also, the room was dirty, with dust all over the ceiling.

Plussat: Kivat huoneet, ystävällinen englanninkielen taitoinen henkilökunta, upea aamiainen.

Miinukset: Minibaarissa oli vain vettä.

Plussat: This hotel exceeded our expectations. All the staff are really nice and provided excellent service to us. We traveled with our baby and the room + baby cot provided were very comfortable. Room is spacious and it was cleaned each day. Excellent variety for breakfast. Great location to explore Lastarria neighborhood.

Miinukset: Nothing! Will gladly stay here again.

Plussat: Wonderful hotel! Clean, stylish, great breakfast. The location is great with easy access to all the main spots. Great restaurants and cafes nearby. We happened to book during the corona virus outbreak and the staff was extremely helpful and accommodating to us as we rearranged travel plans. The hotel also took all the necessary precautions to keep staff and guests healthy during our stay.

Plussat: Great location and super comfy bed staff were very attentive

Miinukset: The gym and pool were closed due to the covid 19 outbreak but this wasn't the hotels fault

Plussat: I loved the breakfast, some staff was very nice, the bed was nice and the shower too

Miinukset: On my day of check in, they gave me the wrong room and I entered someone’s room, then someone entered my room. That was sloppy. For this price I would expect more facilities in the room, like a bath.

Plussat: Bed was very comfortable

Miinukset: The lounge chairs around the pool

Plussat: Yes because rate was not the value of the room

Miinukset: Because room small and bad smells

Plussat: Staffs are friendly and willing to help.

Miinukset: The checking in queue with more than 5 persons in a queue was bit too long

Plussat: The room is way overpriced it is small no kleenex or complimentary water nothing. I wouldn’t care if the price wasn’t over 200 dollars a nite which is substantially more then most hotels in Santiago. We were in the Providencia area which is a far walk from downtown. We stayed here because we were catching a cruise and this is the hotel they used. All I can say is they should be ashamed of themselves for charging what they do and please note this does not include breakfast like other hotels in Santiago. Never again call the cost tuition .

Miinukset: The cost and the area is too far from downtown

Plussat: The hotel was very nice and service was great. We really enjoyed the breakfast buffet which was outside in a semi-covered area near the pool. It was a great way to start the day.

Miinukset: There was not much within a reasonable walking distance of the hotel.

Plussat: Very professional and friendly staff. Nice accommodations and housekeeping is excellent.

Plussat: Room was very nice, amazing view, very friendly staff! The concierges were so helpful! Thank you to everyone who made our vacation amazing! Would definitely stay here again in the future. The Club Level room was very nice! Great cocktails in the evening and delicious snacks to choose from. Thank you!

Miinukset: There wasn't anything we didn't like! Everything was amazing even though out vacation was cut short due to the Coronavirus

Plussat: All facilities excellent. Staff very friendly

Miinukset: They charge the internet at the room and the service of the internet at the lobby it's pretty bad!

Plussat: Nice property Nice Pool Comfortable beds.

Miinukset: Club lounge not worth the money. Limited Food and snacks. No access to soft drinks and water all day.

Plussat: Very Kindly and service is good & various for us.

Miinukset: nothing

Plussat: Our flight was at 11 pm and after we checked out , they graciously allowed up to relax in the lounge until it was time to leave for the airport. We were supplied with complimentary bottles of water whenever we requested.

Plussat: Great mid range hotel in a really good location. Highly recommend it.

Miinukset: The equipment in the gym did not work

Plussat: Location and the restaurant is excellent

Miinukset: The gym is pityful

Plussat: Very helpful and accommodating staff, excellent breakfast

Plussat: Very nice hotel with all necessary facilities in the centre.

Miinukset: nothing

Plussat: Breakfast

Miinukset: The ac was regulated to only go as low as 77 degrees farenheight. The room was very dirty and not cleaned well. I had to complain about cleaning the tub 2 days in a row. Very dirty ceiling and walls. WILL NEVER STAY HERE AGAIN.

Plussat: It was close to Cerro Santa Lucia and Precolumbio art. Taxi transfer service from hotel to airport is good.

Miinukset: Location is in downtown area where a bit of unrest is currently going on. The area lockdowns at 9pm

Plussat: cooperative staff. People at reception speak English. Housekeepers kept the room clean.

Miinukset: Hot, 26 degree room. Sagging old mattress. no coffee maker in room. small room and bathroom. Only one English channel on TV---BBC. Breakfast buffet was OK but not great--no cereal or oatmeal, no bacon, bad coffee. The hotel is a half block from the street where protesters march and riot. The hotel closed the front entrance with iron gates chained shut in late afternoon. It was interesting to see the protests, but might be unsettling for some people.

Plussat: As a solo traveller I felt very safe and welcomed in the hotel. it was comfortable and clean and the staff were very helpful. I stayed there just as the coronavirus infection took off and it was obvious the hotel was taking sensible and calm precautions without panicking. I had been looking forward to using the swimming pool but it was a bit smaller than I expected and it felt a bit exposed as the bar and tables were close by so didn't use, but other people did use. I'd like to give a big thanks to staff who kept going under difficult circumstances.

Miinukset: see above

Plussat: Nothing

Miinukset: They never told me that they were doing construction work in the hotel... The start 08:00 in the morning working hammering and using power tools.. Its no information in their Web site or when I did the check-in.. Never again...

Plussat: Room sice was excelent!

Miinukset: We spend new years eve there and there was no service at all in the hotel for that afternoon and nigth... Not even a glass of water.

Plussat: The reception staff are amazing. So friendly and helpful in every way. Lots of choices at Breakfast; I liked that you could have your eggs cooked to order. Good swathe of green parkland opposite hotel.

Miinukset: The hotel was excellent but is a full 1hr walk from the large shopping complex where I needed to purchase a universal adapter.

Plussat: Clean hotel with wood floors on the rooms. Good selection of breakfast alternatives Big room

Miinukset: Hard bed and even harder pillows. A noisy AC unit that will not cool down the room in a summer month. Mold in the bathroom walls (between the tiles), inconsistent water pressure (so be aware of hot/cold surprises when showering) The room furniture was not designed for the size of the room (or it looked like) Only one small closet (similar to an individual room) for a cuádruple room (equivalent to two rooms) and no drawers or any other place where to place your stuff.

Plussat: Breakfast was good, and the rooms were large

Miinukset: Bathrooms in poor repair, Shower was in a awkward position, flooded when used in all but one spot. broken tiles, looked old and not so clean.

Plussat: The management, especially Victor and Elizabeth.

Miinukset: Dining options, Ground Transportation and location. Location was my fault. I should have researched it a bit more, but its primarily located in a residential district. Dining options...perhaps its just Chile, but the breakfast was extra ($13 extra), the restaurant didn't open until 7pm, so 'lunch' consisted of eating in the bar (which of course had limited offerings)...At dinner I had to order 5 different things before I just handed the waitress the menu and said, "Just pick something out for me that you have available"...and the Ground Transportation was pure highway robbery...double, triple and even QUADRUPLE what a normal cab fare cost (I know, because after the first day, I went to my appointments by cab). When I questioned them, I was given the standard, "Oh be afraid of the cabbies, crime, running up tab", etc. and that it was more 'convenient'...yeah, sure...had to wait 15 minutes for the driver to come out of the back room (I thought I was waiting for him to arrive). I got a cab on the streets within 3 minutes, they ALL have meters AND receipts that print out.

Plussat: Location and the staffs are good.

Miinukset: Very old, torned rooms. The AC was very loud.

Plussat: Staff was very helpful. Clean, large sized rooms. Overall high quality experience.

Miinukset: The gym and pool were small, and too cold to swim in.

Plussat: the breakfast was so so. The location is not as good as they advertised

Miinukset: the paint is chipped seriously, the bathroom grout is very old. The carpet has not been cleaned for years, they used very heavy perfume spay to cover it. there are only one table lamp. the AC control is broken. I stayed there 3 days, the cleaning staff only came once.

Plussat: Very nice breakfast with a good assortment of food and beverages. Clean, nicely laid out and plenty to choose from, Helpful staff and you can order some foods.

Miinukset: Nothing