Santiago hotellit lähellä San Francisco Colonial Museum

Plussat: The staff was extremely nice and accommodating. They all speak very good Engish and so so nice. The room was AMAZING, clean, comfortable, robes and slippers, bottled water, coffee, etc. The area surrounding the hotel is wonderful, safe, with many great restaurants and shops.

Plussat: First, I really enjoyed staying at the Hotel Cumbres Lastarria. It is well located in a very trendy neighborhood with lots of good restaurants and wine bars. The view of the Andes Cordillera is breathtaking from the rooftop. The room is spacious and comfortable and really clean. The bathroom design is modern and pampering.

Miinukset: Some minuses: The restaurant was not really good as well as the breakfast which was a bit disappointing. There wasn't enough vegetables for example. This is also true that the hotel did not respond to my mails I sent regarding my future stay. Still I really enjoyed my stay. Is it a 5 star hotel, maybe not but it is certainly a boutique hotel that I can recommend.

Plussat: Great location

Miinukset: Reception staff needs to be friendlier. It felt cold checking in. Especially the men. There was one lady with an accent that was very nice when I was checking out.

Plussat: Good breakfest.

Miinukset: There was a big spider on the shower. Also, the room was dirty, with dust all over the ceiling.

Plussat: Kivat huoneet, ystävällinen englanninkielen taitoinen henkilökunta, upea aamiainen.

Miinukset: Minibaarissa oli vain vettä.

Plussat: This hotel exceeded our expectations. All the staff are really nice and provided excellent service to us. We traveled with our baby and the room + baby cot provided were very comfortable. Room is spacious and it was cleaned each day. Excellent variety for breakfast. Great location to explore Lastarria neighborhood.

Miinukset: Nothing! Will gladly stay here again.

Plussat: Wonderful hotel! Clean, stylish, great breakfast. The location is great with easy access to all the main spots. Great restaurants and cafes nearby. We happened to book during the corona virus outbreak and the staff was extremely helpful and accommodating to us as we rearranged travel plans. The hotel also took all the necessary precautions to keep staff and guests healthy during our stay.

Plussat: Great location and super comfy bed staff were very attentive

Miinukset: The gym and pool were closed due to the covid 19 outbreak but this wasn't the hotels fault

Plussat: I loved the breakfast, some staff was very nice, the bed was nice and the shower too

Miinukset: On my day of check in, they gave me the wrong room and I entered someone’s room, then someone entered my room. That was sloppy. For this price I would expect more facilities in the room, like a bath.

Plussat: Great atmosphere, good location, nice people.

Miinukset: Very hot, no air conditioning and no windows in the rooms. Breakfast was very bad. Lights turn off after midnight and you can't hang out outside.. you have to pay 19% more if you pay with chilean pesos!

Plussat: Very kind and helpful staff, entertainment / bar available. The room did not have air conditioning, but we take borrow a ventilator. Little comfort, but enough for what we needed. The shower was small, but the water was always hot. Breakfast very basic, only coffee, bread and eggs. Fruits or cheese / ham could be offered. Bar prices for drinks were high. Very strategic location, it was possible to do almost everything with a few minutes of walking.

Miinukset: The location next to the manifestations. I believe that at another time, the stay would be more pleasant.

Plussat: The staff and the other people were all amazing

Plussat: The staff is all very nice, the hostel is huge and with a nice interior garden.

Miinukset: My room was a bit too hot and breakfast could have some fruits (more a suggestion). Also, be aware of the protests down the road.

Plussat: Sijainti loistava, henkilökunta pääsääntöisesti hyvin kielitaitoista ja mukavaa. Hostelli oli tosi iso ja väkeä paljon. Hostellin kautta saa järjestettyä päiväretkiä lähimaastoon ja hostellin väen kanssa pääsee myös iltaisin tutustumaan Santiagon yöelämään!! Aamupala hyvin kattava. Netti toimi suhteellisen hyvin.

Plussat: Staff is great and they make everything you need possible. You meet nice people there and in about 5min walking distance you find a great spot with lots of bars and restaurants

Miinukset: Too expensive for what you get. Be careful with taxi service booked by the hotel. They need the reservation 4 hours before, but it didn't work for us... and we really had to stress to the airport.

Plussat: Very friendly and helpful staff, plenty of tours and excursions you can book if you fancy, Great location, 5 minutes from Supermarket and 1 minute from a park, about 15 minutes work to the city centre. Good breakfast and decently priced bar should you choose to stay in for the evening (note that you aren't allowed to bring alcohol into the hostel). Also plenty of effort made to bring guests together to socialise over a meal or free cocktails. Definitely recommended.

Miinukset: I personally found the music too loud in the patio area during the daytime. Normally this wouldn't have bothered me as I would have gone elsewhere (e.g. the park) but I was unable to because of the quarantine restrictions due to the Coronavirus outbreak.

Plussat: the room is clean. it worths the price. good location! ideal for solo traveler.

Plussat: Sijainnista

Plussat: Hotel was clean , good breakfast ,friendly staff and the location was also good

Miinukset: Hotel room was too hot because air condition was not enough

Plussat: I was there in the middle of the quarantine and the staff was wonderful both for my health and my comfort. Breakfast was great and staff was especially professional.

Miinukset: I got in at 6:30 the first night and the restaurant wasn’t open so they sent me to a Subway! There were actually very good restaurants open for take out near by.

Plussat: Nice Breakfast! Great location.

Miinukset: In my particular room, the bed was quite old and saggy. That was not the case with the beds in my friend’s room. The shower drain was also clogged... again, not the case in the other room.

Plussat: Aamiainen oli erittäin hyvä, kaikille löytyi runsaasti sopivaa syötävää.

Miinukset: Ei valittamista

Plussat: Set in a good location near Constitution Square and Plaza de Armas with ease of getting around the city. The room was large with a very comfortable bed. The buffet breakfast was very good.

Miinukset: The shower wasn’t great but was workable.

Plussat: Value for money, a good central location and a good breakfast

Miinukset: Room A/C was not very good

Plussat: Great room for the price. Breakfast was enjoyable. Nice to be able to be right downtown. ……………………………………………………………………………………………………………………………………………………………………………………………...

Miinukset: AC to small. You only get one key. so if you are out all day in the heat and you return in the evening your room was hot. blinds block the AC unit so can't shade the sun. Taxi cab issue. Everybody wants to charge you!

Plussat: Great Location. Very.nice, spacious and well eqiped rooms

Plussat: very good localization and close to city center

Miinukset: wi fi system

Plussat: Clean, good location, helpful staff

Miinukset: Shower was very small. Staff spoke very little English. It5 would be nice to have an exercise facility in the hotel.

Plussat: staff friendly and helpful. good breakfast

Miinukset: Our booking via booking.com had not been recieved by them

Plussat: Great place to stay, Close to all downtown business, restaurants and shopping. The Panamerican Hotel is close SCL airport in Santiago Chile

Miinukset: N/A

Plussat: The hotel is in a central location for most attractions. There is a pedestrian walkway close by that will take you to the main square and other tourist areas of interest. Our room was comfortable. We found the staff friendly and helpful.

Miinukset: The hotel is a bit dated and could use some cosmetic work. However, the bathrooms have been remodeled.

Plussat: Nothing

Miinukset: They never told me that they were doing construction work in the hotel... The start 08:00 in the morning working hammering and using power tools.. Its no information in their Web site or when I did the check-in.. Never again...

Plussat: Room sice was excelent!

Miinukset: We spend new years eve there and there was no service at all in the hotel for that afternoon and nigth... Not even a glass of water.

Plussat: The reception staff are amazing. So friendly and helpful in every way. Lots of choices at Breakfast; I liked that you could have your eggs cooked to order. Good swathe of green parkland opposite hotel.

Miinukset: The hotel was excellent but is a full 1hr walk from the large shopping complex where I needed to purchase a universal adapter.

Plussat: Clean hotel with wood floors on the rooms. Good selection of breakfast alternatives Big room

Miinukset: Hard bed and even harder pillows. A noisy AC unit that will not cool down the room in a summer month. Mold in the bathroom walls (between the tiles), inconsistent water pressure (so be aware of hot/cold surprises when showering) The room furniture was not designed for the size of the room (or it looked like) Only one small closet (similar to an individual room) for a cuádruple room (equivalent to two rooms) and no drawers or any other place where to place your stuff.

Plussat: Breakfast was good, and the rooms were large

Miinukset: Bathrooms in poor repair, Shower was in a awkward position, flooded when used in all but one spot. broken tiles, looked old and not so clean.

Plussat: The management, especially Victor and Elizabeth.

Miinukset: Dining options, Ground Transportation and location. Location was my fault. I should have researched it a bit more, but its primarily located in a residential district. Dining options...perhaps its just Chile, but the breakfast was extra ($13 extra), the restaurant didn't open until 7pm, so 'lunch' consisted of eating in the bar (which of course had limited offerings)...At dinner I had to order 5 different things before I just handed the waitress the menu and said, "Just pick something out for me that you have available"...and the Ground Transportation was pure highway robbery...double, triple and even QUADRUPLE what a normal cab fare cost (I know, because after the first day, I went to my appointments by cab). When I questioned them, I was given the standard, "Oh be afraid of the cabbies, crime, running up tab", etc. and that it was more 'convenient'...yeah, sure...had to wait 15 minutes for the driver to come out of the back room (I thought I was waiting for him to arrive). I got a cab on the streets within 3 minutes, they ALL have meters AND receipts that print out.

Plussat: Location and the staffs are good.

Miinukset: Very old, torned rooms. The AC was very loud.

Plussat: Staff was very helpful. Clean, large sized rooms. Overall high quality experience.

Miinukset: The gym and pool were small, and too cold to swim in.

Plussat: the breakfast was so so. The location is not as good as they advertised

Miinukset: the paint is chipped seriously, the bathroom grout is very old. The carpet has not been cleaned for years, they used very heavy perfume spay to cover it. there are only one table lamp. the AC control is broken. I stayed there 3 days, the cleaning staff only came once.

Plussat: Very nice breakfast with a good assortment of food and beverages. Clean, nicely laid out and plenty to choose from, Helpful staff and you can order some foods.

Miinukset: Nothing

Plussat: the location, the breakfast

Miinukset: the matress of the bed. Normally they are better in an NH.

Plussat: modern and clean hotel. friendly staff.

Plussat: No complaints

Miinukset: I think the staff should have a brighter coloured uniform,instead of black,however they were great, friendly, helpfull people

Plussat: Location was good for downtown tourism.

Miinukset: Delapidated interiors - our room on top floor was directly beside the airconditioning plant etc - noisy!!

Plussat: Excellent spacious rooms

Miinukset: There was no tea7 coffee making facilities

Plussat: very kind the hotel staff

Plussat: The location was perfect. The staff very friendly and helpful

Miinukset: Nothing. Everything was just good!

Plussat: Best value ever for a hotel with a 24-hour doorman! English-speaking staff, nice lounge, good a/c, liked the decor and lions out front. Walkable from Centro Puerto (airport) bus final stop

Miinukset: We walked from the bus stop, and frankly, we were so glad to get there that I can’t think of a single bad thing about it

Plussat: A fine hotel, a bit dark. No pool.

Miinukset: No pool.

Plussat: The location was great (I wont even talk about how close they are of protest points because that i hope will be temporary) the staff was super nice accomodating our requests and solving issues. Thanks

Miinukset: The bed even though the size was 'dreamy big' wasn't comfortable at all... I still don't understand how hotels have shitty soft beds. Honestly. We live in 2020, PLEASE

Plussat: Felt safe to this hotel Although the area is so-so.

Miinukset: Very low light in room

Plussat: Staff were friendly and helpful, location was great, clean and comfortable.

Miinukset: Room didn't have a coffee maker but wasn't a big deal.

Miinukset: We paid for a standard double room which as the picture showed was a very lovely room. However these rooms were not the rooms we got, it seems some of the hotel has been renovated and we got one of the older rooms.

Plussat: Localisation. Good breakfast

Miinukset: It was not four stars standard. Very loud and uneffective air conditioning.

Plussat: Basically nothing, friendly staff to a degree

Miinukset: This is NOT 4 star by any standard. Embarrassing to actually try and pull 4 stars off.

Plussat: Computers in the lobby for checking Internet were free. From the location you can walk to several sights as well as find convenient stores and restaurants. They gave us a late checkout which was great because we could freshen up before heading to the airport.

Miinukset: Room was very hot and we couldn't figure out the controls. (We also didn't ask for help.) Our friends had no problems with this.

Plussat: Location of the Hotel nice and spacious rooms

Plussat: Sijainti oli loistqva, asiantunteva, ystävällinen ja avulias henkilökunta

Plussat: Convenient location, free wi-fi, comfortable beds, decent breakfast. My room was quiet.

Miinukset: I wasn't welcomed very nicely when I first arrived, took a long time to get my bags in my room. Otherwise the service was exceptional and has been on other visits.

Plussat: Location was good.

Miinukset: Room was too small.

Plussat: excelent location, delicious breakfast, free wifi

Miinukset: small rooms

Plussat: Excellent location.

Miinukset: Old facilities. Certainly needs better maintenance.

Plussat: Blue Tree Hotels...great hotel chain!!! Professional, friendly and helpful staff. Most frontdesk staff understand and speak English.

Miinukset: Lighting in this hotel is more ambient making reading difficult.

Plussat: some of the staff were very helpful- the hotel has character but i had a view of some dingy inner area between two buildings- the central location wa great

Miinukset: i thought some of the staff was a bit misleading about certain answers- or lacked a little patience at times.