Santiago hotellit lähellä San Francisco Colonial Museum

Plussat: It was value for money.

Miinukset: Swimming pool was not open.

Plussat: Everything

Miinukset: Nothing

Plussat: Greeted by staff upon check-in with chocolates, in house spa, great restaurant, impeccable service - personal butler lined up airport transports and guided tour, roof top bar at sunset, great location, accommodating for late check out

Miinukset: Everything was better than expected

Plussat: The staff were excellent, all of them from the concierge, the reception, room cleaners, waiters, sommelier. All very good the just the right amount of interaction for a solo traveler.

Miinukset: The fact that I only had one night there!

Plussat: What a great hotel! Everything about it was excellent, from the superb service by all the staff (especially the concierge Antar) to the decor to the large rooms to the spa and the rooftop pool to the excellent breakfast to the great location to the "welcome" live jazz at the entrance.

Miinukset: no complaints

Plussat: Location, location, location! We’re coming back for another stay!

Miinukset: Nothing

Plussat: Friendly helpful staff from arrival to departure, from bell staff, check in, concierge, to wait staff. Very clean, spacious, quiet room with queen bed. Excellent breakfast. Very nice roof lounge. Great location; easy walk to Plaza Armes and Mercado Central; José Victorino Lastarria, with shops, restaurants, wine bars just at the corner.

Plussat: Perfect

Plussat: Large room and bed

Miinukset: Spa facilities unavailable

Plussat: Pieni, elegantti hotelli. Kiva lobby baari & aulahenkilökunta. Paljon kivoja ravintoloita lähellä.

Miinukset: Huoneesta näkymä vastapäiseen taloon, ei kummoinen. Myös kadulta kantautui jonkin verran liikenteen ääntä huoneeseen.

Plussat: Convenient to most things you’d want to see. Great breakfast and superb staff.

Plussat: Great bed, quiet room, staff always diligently supporting your requests and in a prime location to visit the city centre walking

Miinukset: No pressure water in the shower as the output was blocked with lime, even after reporting it the maintenance guy did not do much to repair it. All in all, the place feels a bit aged

Plussat: Nice view from the window, very fast elevators, fine localization.

Miinukset: The swimming pool was closed.

Plussat: Located centrally. View from room of Andes is one of a kind.

Plussat: Great staff! Cindy at reception made us feel very welcome and the upgrade to the executive floor was really worth it. We just wish we could have stayed a little longer.

Plussat: The massage in the third floor is really professional, the breakfast is good and the service is perfect. Near the metro, and the Lastarria District, many choices for tasting Chilean local foods.

Miinukset: Everything is OK for me.

Plussat: Staff were incredible and couldn’t do more for us

Miinukset: WiFi was a little too slow

Plussat: Big room, very nice building

Miinukset: Not much

Plussat: Location is good as there are bars and restaurants within walking distance. Comfortable bed and large enough room.

Miinukset: Curtain shower never leaves a feeling of cleanliness, always feels dirty. Breakfast did not have any option of cooked to order omelet or eggs which is a shame.

Plussat: The hotel was in a good location, the staff were very helpful and the room was a good size. Breakfast had lots of choice .

Plussat: Kuntosali

Miinukset: Uima-allas sauna ei ollut oloaikana auki.

Plussat: Great spot to stay really close to cafes bars and restaurants

Miinukset: The fact that I have left the property over a week ago paid in full and they are still holding over $400AUD on my credit card and it’s still yet to be cancelled. This is ridiculous and completely unnecessary since they have been paid. With absolutely no response or explanation from the hotel.

Plussat: Nice hostel in an interesting part of town. Plenty of nice restaurants, bars, and shops in walking distance. Easy to get to the Metro to explore the city. The staff were great and the atmosphere at the hostel was very friendly. The bar was good for meeting other travellers.

Miinukset: Some noise at night, because there were people coming back from partying.

Plussat: the staff were all super friendly and helpful, had a very social atmosphere, easy walk to the metro/pharmacy/groceries. overall a really good place to stay in Santiago!

Miinukset: the kitchen could’ve been a bit bigger, and it was very cold all the time

Plussat: How open the space was

Plussat: I love the high security system in this hostel, it has keyless card that you get your deposit back in the check out plus they check in a person at a time while the others are at the waiting area.(Foyer) The hostel is very large, it has a big fridge and a self contained kitchen for self catering. A buffet for breakfast, bar and a separate kitchen to buy meals. It has lots of nice areas to seat and plenty of bathrooms.The internet is very good too.

Plussat: - great location - very professional and friendly staff - it is the biggest hostel in Santiago, they have a lot of interesting activities and you'll meet many lovely people - Wi-Fi is good

Miinukset: If you are sensible with noise, be sure to have a room on the courtyard side. Our room is on the road side and the window is not soundproofed at all (like everywhere in Chile they don't have double-glazed windows). It is extremely noisy at night, we barely cannot sleep.

Plussat: It is probably the hardest review in my life... Let's start: The best thing about the hostel is it's staff. Guys at the reception, bartenders, Dali, cleaning staff, I just love you all, you are the best. You know that each of you has become a very important person and a friend. Atmosphere : if you travel alone, you will find your friends in Providencia. Rooms(stayed at both private and shared) are convenient, big lockers, comfy beds. Bathrooms:there are many, cleaning staff seems to work 24 hours, hot water, toilet paper, soap. Location-just perfect, walkimg distance from the 2 metro stations, bar neighbourhood, main street.

Miinukset: There is just one thing I didn't like... It became my home and it's incredibly hard to leave this hostel

Plussat: I liked the environment of the hostel. While I was here many people were also there traveling which made a lively environment. There are many seating areas for working or gathering. The staff was very kind.

Miinukset: The room I was given had very dim lighting and smelled heavily of sewage. Wifi would not reach it + I had to use 2.5GB of my own data as a result. The sheets here were very scratchy + irritated my skin. I was a little confused why I was the only guest booked in this wing of the Hostal? I also heard animals like rats crawling inside of the wall all night long. There was an odd painting of a warrior being murdered on the wall as well, and while I appreciate art, it seemed a bit morbid with the dim lighting combined with the rest of the rest of the previously mentioned things.

Plussat: The breakfast service was wonderful. I'm always a hard critic when it comes to cleanliness and this Hostel did not disappoint. The staff went above and beyond, with information and storage. I ended up staying with these guys twice. This is definitely a great hostel to stay at and I would recommend it for any stay in Santiago :)

Miinukset: The rooms were a little small, but we wanted a place that was clean and central so it really didn't matter. The WIFI password is so not secure. I literally can't think of anything else I disliked.

Plussat: It's really comfortable, the atmosphere is great.

Miinukset: The only problem was the shower.

Plussat: Hot showers

Miinukset: Largely the people! Staff were often brusque

Plussat: Sijainti loistava, henkilökunta pääsääntöisesti hyvin kielitaitoista ja mukavaa. Hostelli oli tosi iso ja väkeä paljon. Hostellin kautta saa järjestettyä päiväretkiä lähimaastoon ja hostellin väen kanssa pääsee myös iltaisin tutustumaan Santiagon yöelämään!! Aamupala hyvin kattava. Netti toimi suhteellisen hyvin.

Plussat: Good Location, Good Breakfast

Plussat: Location and the restaurant is excellent

Miinukset: The gym is pityful

Plussat: Location, facilities, breakfast

Plussat: Good Hotel, few steps from Plaza de Armas. Amazing breakfast and services. The room was big, clean and confortable.

Miinukset: The bathroom needs some fixes, like the shower curtain stand

Plussat: Very special hotel focusing on Chilean tradition from the cuisine right down to the decoration, simply beautiful.

Plussat: It is a nice hotel located close to plaza de Armas. It is clean and the decoration is unique. The breakfast offers a great variety.

Miinukset: A few problems with the WiFi

Plussat: Breakfast

Miinukset: The ac was regulated to only go as low as 77 degrees farenheight. The room was very dirty and not cleaned well. I had to complain about cleaning the tub 2 days in a row. Very dirty ceiling and walls. WILL NEVER STAY HERE AGAIN.

Plussat: Location, breakfast was delicious

Miinukset: Everything OK

Plussat: Big clean room...rather a suite....lounge...sleep...lobby..bath....walk in cabinet ..great !

Miinukset: nada...nothing .... all excellent

Plussat: It is settle near of very interesting point at Santiago

Miinukset: The parking is outdoor although they have a subterranean parking but has been rented to some parking app. My car ends dust covered. And the gym was no good, small and not enough apparels available. The building is old and not to much investment was obviously noted.

Plussat: Great place. Safe, clean and minutes to everything.

Miinukset: nothing

Plussat: Location

Miinukset: Very old and poor maintenance all over the hotel and rooms. Low service for a NH Hotel chain

Plussat: Huge room, comfortable bed

Miinukset: Redecoration is needed.

Plussat: Localization, very good breakfast and friendly staff

Miinukset: At least our rooms required renovation, air conditioning is laud

Plussat: Very clean room and nice view to the mountains. Staff very friendly. I was very surprised with the hotel. Super recommended!

Plussat: Front Dest Staff was great.

Miinukset: Ordered room service, it never came.

Plussat: Clean hotel with wood floors on the rooms. Good selection of breakfast alternatives Big room

Miinukset: Hard bed and even harder pillows. A noisy AC unit that will not cool down the room in a summer month. Mold in the bathroom walls (between the tiles), inconsistent water pressure (so be aware of hot/cold surprises when showering) The room furniture was not designed for the size of the room (or it looked like) Only one small closet (similar to an individual room) for a cuádruple room (equivalent to two rooms) and no drawers or any other place where to place your stuff.

Plussat: Staff was very helpful. Clean, large sized rooms. Overall high quality experience.

Miinukset: The gym and pool were small, and too cold to swim in.

Plussat: Good location, quiet, food quality

Miinukset: Parking access and rather short people for restaurant areas

Plussat: That's a comfy place to stay, even though the surroundings may not be particularly attractive. Easy to find, well communicated with the city centre. Nice breakfast with quite attentive staff. Clean and silent room.

Miinukset: There were some minor shortcomings: there is no place to hang your jacket right after you enter your room, which can be annoying in winter, and the view from my window was somewhat depressing (later it turned out that the opposite side of the floor would have been much nicer). But the most disappointing part was the checkout. I needed two separate invoices for different days, so I provided the reception with all the details one day before the end of my stay and they promised the invoices would be ready. However, when I got there to hand the key on my last day, the invoices were not ready and the guy at the reception told me it was not possible to generate them from the electronic system before the final payment (OK, but why didn't you tell me this earlier? I would have allowed more time for the checkout!). Then they could not process my payment, because one of my cards wouldn't pass, so they tried again and again. More time elapsed. I started worrying about getting to the airport on time. One of the women at the reception suggested there had to be something wrong with my card and not with their payment terminal. (Interestingly, it had worked just fine everywhere else in Chile; and do you really think such a blame game is a good way to deal with your customers?) In the end, I had to run like crazy to the airport because the whole process took much more time than expected.