Santiago hotellit lähellä Catedral Metropolitana de Santiago

Plussat: It was value for money.

Miinukset: Swimming pool was not open.

Plussat: Everything

Miinukset: Nothing

Plussat: Greeted by staff upon check-in with chocolates, in house spa, great restaurant, impeccable service - personal butler lined up airport transports and guided tour, roof top bar at sunset, great location, accommodating for late check out

Miinukset: Everything was better than expected

Plussat: The staff were excellent, all of them from the concierge, the reception, room cleaners, waiters, sommelier. All very good the just the right amount of interaction for a solo traveler.

Miinukset: The fact that I only had one night there!

Plussat: What a great hotel! Everything about it was excellent, from the superb service by all the staff (especially the concierge Antar) to the decor to the large rooms to the spa and the rooftop pool to the excellent breakfast to the great location to the "welcome" live jazz at the entrance.

Miinukset: no complaints

Plussat: Location, location, location! We’re coming back for another stay!

Miinukset: Nothing

Plussat: Friendly helpful staff from arrival to departure, from bell staff, check in, concierge, to wait staff. Very clean, spacious, quiet room with queen bed. Excellent breakfast. Very nice roof lounge. Great location; easy walk to Plaza Armes and Mercado Central; José Victorino Lastarria, with shops, restaurants, wine bars just at the corner.

Plussat: Perfect

Plussat: Large room and bed

Miinukset: Spa facilities unavailable

Plussat: Pieni, elegantti hotelli. Kiva lobby baari & aulahenkilökunta. Paljon kivoja ravintoloita lähellä.

Miinukset: Huoneesta näkymä vastapäiseen taloon, ei kummoinen. Myös kadulta kantautui jonkin verran liikenteen ääntä huoneeseen.

Plussat: Convenient to most things you’d want to see. Great breakfast and superb staff.

Plussat: Great bed, quiet room, staff always diligently supporting your requests and in a prime location to visit the city centre walking

Miinukset: No pressure water in the shower as the output was blocked with lime, even after reporting it the maintenance guy did not do much to repair it. All in all, the place feels a bit aged

Plussat: Nice view from the window, very fast elevators, fine localization.

Miinukset: The swimming pool was closed.

Plussat: Located centrally. View from room of Andes is one of a kind.

Plussat: Great staff! Cindy at reception made us feel very welcome and the upgrade to the executive floor was really worth it. We just wish we could have stayed a little longer.

Plussat: The massage in the third floor is really professional, the breakfast is good and the service is perfect. Near the metro, and the Lastarria District, many choices for tasting Chilean local foods.

Miinukset: Everything is OK for me.

Plussat: Staff were incredible and couldn’t do more for us

Miinukset: WiFi was a little too slow

Plussat: Big room, very nice building

Miinukset: Not much

Plussat: Location is good as there are bars and restaurants within walking distance. Comfortable bed and large enough room.

Miinukset: Curtain shower never leaves a feeling of cleanliness, always feels dirty. Breakfast did not have any option of cooked to order omelet or eggs which is a shame.

Plussat: The hotel was in a good location, the staff were very helpful and the room was a good size. Breakfast had lots of choice .

Plussat: Kuntosali

Miinukset: Uima-allas sauna ei ollut oloaikana auki.

Plussat: Great spot to stay really close to cafes bars and restaurants

Miinukset: The fact that I have left the property over a week ago paid in full and they are still holding over $400AUD on my credit card and it’s still yet to be cancelled. This is ridiculous and completely unnecessary since they have been paid. With absolutely no response or explanation from the hotel.

Plussat: the staff were all super friendly and helpful, had a very social atmosphere, easy walk to the metro/pharmacy/groceries. overall a really good place to stay in Santiago!

Miinukset: the kitchen could’ve been a bit bigger, and it was very cold all the time

Plussat: I love the high security system in this hostel, it has keyless card that you get your deposit back in the check out plus they check in a person at a time while the others are at the waiting area.(Foyer) The hostel is very large, it has a big fridge and a self contained kitchen for self catering. A buffet for breakfast, bar and a separate kitchen to buy meals. It has lots of nice areas to seat and plenty of bathrooms.The internet is very good too.

Plussat: It is probably the hardest review in my life... Let's start: The best thing about the hostel is it's staff. Guys at the reception, bartenders, Dali, cleaning staff, I just love you all, you are the best. You know that each of you has become a very important person and a friend. Atmosphere : if you travel alone, you will find your friends in Providencia. Rooms(stayed at both private and shared) are convenient, big lockers, comfy beds. Bathrooms:there are many, cleaning staff seems to work 24 hours, hot water, toilet paper, soap. Location-just perfect, walkimg distance from the 2 metro stations, bar neighbourhood, main street.

Miinukset: There is just one thing I didn't like... It became my home and it's incredibly hard to leave this hostel

Plussat: The breakfast service was wonderful. I'm always a hard critic when it comes to cleanliness and this Hostel did not disappoint. The staff went above and beyond, with information and storage. I ended up staying with these guys twice. This is definitely a great hostel to stay at and I would recommend it for any stay in Santiago :)

Miinukset: The rooms were a little small, but we wanted a place that was clean and central so it really didn't matter. The WIFI password is so not secure. I literally can't think of anything else I disliked.

Plussat: It's really comfortable, the atmosphere is great.

Miinukset: The only problem was the shower.

Plussat: Its a good hostel, with great location. Showers werent working the first place we stayed but am working where we are staying now. Friendly staff and great location. Its a party hostel, so if you, like ud, have a different purpose to your stay, ask for a room away from party areas.

Miinukset: Showers did not work in both bathrooms.

Plussat: The place is huge and the atmosphere is great. Breakfast is very good and the rooms are comfortable.

Miinukset: We only stayed one night prior to travelling the next day but our room was right above the bar and the noise of the party was really loud.

Plussat: Hot showers

Miinukset: Largely the people! Staff were often brusque

Plussat: Good atmosphere, rooms, staffs, location

Miinukset: The shower could be better

Plussat: Sijainti loistava, henkilökunta pääsääntöisesti hyvin kielitaitoista ja mukavaa. Hostelli oli tosi iso ja väkeä paljon. Hostellin kautta saa järjestettyä päiväretkiä lähimaastoon ja hostellin väen kanssa pääsee myös iltaisin tutustumaan Santiagon yöelämään!! Aamupala hyvin kattava. Netti toimi suhteellisen hyvin.

Plussat: Nice breakfast (boiled eggs, bread, cereal, fruit, juice, coffee, tea). Wi fi was strong. Social. It has a bar. They have dinner nights I think every night, for around 5000CLP you get a good size meal and a drink. Close to metro. Close to Bella Vista bars/clubs if you want to party. The hostel organises bar hops which would be good for meeting people from the hostel.

Miinukset: The only real negative for me was I paid extra for a single room with shared bathroom but the bathrooms on my floor (5th floor) had really bad showers (no hot water and bad shower heads with hardly any water coming out). I had to go to another building in the complex to find a better bathroom to shower.

Plussat: Location and the restaurant is excellent

Miinukset: The gym is pityful

Plussat: Good Hotel, few steps from Plaza de Armas. Amazing breakfast and services. The room was big, clean and confortable.

Miinukset: The bathroom needs some fixes, like the shower curtain stand

Plussat: Very special hotel focusing on Chilean tradition from the cuisine right down to the decoration, simply beautiful.

Plussat: Location

Miinukset: Room dirty. Had to move rooms.

Plussat: It is a nice hotel located close to plaza de Armas. It is clean and the decoration is unique. The breakfast offers a great variety.

Miinukset: A few problems with the WiFi

Plussat: room spacious, , bed was comfortable, great wifi, great location, blackout blinds.

Miinukset: the breakfast buffet was not as exciting as we hoped and exactly the same every day for the whole 5 days we were there. thank goodness for the guacamole and the sandwich press otherwise we would have been real bummed out! bathrooms could to with a little updating.

Plussat: Breakfast

Miinukset: The ac was regulated to only go as low as 77 degrees farenheight. The room was very dirty and not cleaned well. I had to complain about cleaning the tub 2 days in a row. Very dirty ceiling and walls. WILL NEVER STAY HERE AGAIN.

Plussat: Very clean helpful staff

Miinukset: All good

Plussat: Big comfy room. Nice hotel. Friendly security, they would open the front door for us.

Miinukset: I found some hair in the pillow and in the toilet vase on the first night. After the first night, they cleaned properly though.

Plussat: Facilities were good. Room and bathroom were to a high standard.

Miinukset: Everything was fine.

Plussat: Extremely nice staff, willing to help and make your stay better besides the obvious poor condition of several facilities on the hotel.

Miinukset: Extremely poor phonic and thermic insulation. You could hear from your room all the noise in the main hall (where coffee breaks of various events taking place in the hotel are organised). The space between the bottom side of the door and the floor was huge so the cold from the (open) main hall was passing freely to the room. Problems with the heating system and ventilation in general. Gym was closed due to renovation but this aspect was not mentioned on the platform, I found out at checkin only.

Plussat: Breakfast. Very complete and delicious!

Miinukset: Rooms have little natural ventilation.

Plussat: Big clean room...rather a suite....lounge...sleep...lobby..bath....walk in cabinet ..great !

Miinukset: nada...nothing .... all excellent

Plussat: It is settle near of very interesting point at Santiago

Miinukset: The parking is outdoor although they have a subterranean parking but has been rented to some parking app. My car ends dust covered. And the gym was no good, small and not enough apparels available. The building is old and not to much investment was obviously noted.

Plussat: Great place. Safe, clean and minutes to everything.

Miinukset: nothing

Plussat: Location

Miinukset: Very old and poor maintenance all over the hotel and rooms. Low service for a NH Hotel chain

Plussat: Huge room, comfortable bed

Miinukset: Redecoration is needed.

Plussat: Localization, very good breakfast and friendly staff

Miinukset: At least our rooms required renovation, air conditioning is laud

Plussat: Very clean room and nice view to the mountains. Staff very friendly. I was very surprised with the hotel. Super recommended!

Plussat: Front Dest Staff was great.

Miinukset: Ordered room service, it never came.

Plussat: Clean hotel with wood floors on the rooms. Good selection of breakfast alternatives Big room

Miinukset: Hard bed and even harder pillows. A noisy AC unit that will not cool down the room in a summer month. Mold in the bathroom walls (between the tiles), inconsistent water pressure (so be aware of hot/cold surprises when showering) The room furniture was not designed for the size of the room (or it looked like) Only one small closet (similar to an individual room) for a cuádruple room (equivalent to two rooms) and no drawers or any other place where to place your stuff.

Plussat: Staff was very helpful. Clean, large sized rooms. Overall high quality experience.

Miinukset: The gym and pool were small, and too cold to swim in.

Plussat: Good location, quiet, food quality

Miinukset: Parking access and rather short people for restaurant areas

Plussat: That's a comfy place to stay, even though the surroundings may not be particularly attractive. Easy to find, well communicated with the city centre. Nice breakfast with quite attentive staff. Clean and silent room.

Miinukset: There were some minor shortcomings: there is no place to hang your jacket right after you enter your room, which can be annoying in winter, and the view from my window was somewhat depressing (later it turned out that the opposite side of the floor would have been much nicer). But the most disappointing part was the checkout. I needed two separate invoices for different days, so I provided the reception with all the details one day before the end of my stay and they promised the invoices would be ready. However, when I got there to hand the key on my last day, the invoices were not ready and the guy at the reception told me it was not possible to generate them from the electronic system before the final payment (OK, but why didn't you tell me this earlier? I would have allowed more time for the checkout!). Then they could not process my payment, because one of my cards wouldn't pass, so they tried again and again. More time elapsed. I started worrying about getting to the airport on time. One of the women at the reception suggested there had to be something wrong with my card and not with their payment terminal. (Interestingly, it had worked just fine everywhere else in Chile; and do you really think such a blame game is a good way to deal with your customers?) In the end, I had to run like crazy to the airport because the whole process took much more time than expected.