Santiago hotellit lähellä Patio Bellavista

Plussat: Amazing place, great location, breakfast, services, amazing people

Miinukset: Nothing negative

Plussat: Location. Good breakfast

Miinukset: It was cold in the room. Than heating helped

Plussat: The location, the closeness to the metro station (Universidad Catolica, very central and convenient), very lively neighbourhood with many options to dine out.

Miinukset: The air conduit system appeared to be very noisy. I solved the trouble with earplugs. I addressed this topic with the administration; however, they were not able to solve it to my satisfaction.

Plussat: First, I really enjoyed staying at the Hotel Cumbres Lastarria. It is well located in a very trendy neighborhood with lots of good restaurants and wine bars. The view of the Andes Cordillera is breathtaking from the rooftop. The room is spacious and comfortable and really clean. The bathroom design is modern and pampering.

Miinukset: Some minuses: The restaurant was not really good as well as the breakfast which was a bit disappointing. There wasn't enough vegetables for example. This is also true that the hotel did not respond to my mails I sent regarding my future stay. Still I really enjoyed my stay. Is it a 5 star hotel, maybe not but it is certainly a boutique hotel that I can recommend.

Plussat: Location close to the center of Santiago. Good and comfortable bed. Free welcome drink. Nice area of the city with many restaurants and cafes.

Miinukset: Food variety at the breakfast could be a bit better for the hotel of this class. Expensive taxi to the airport.

Plussat: Great location, excellent staff, delicious breakfast

Miinukset: Not enough light in the hotel rooms but otherwise had everything we needed.

Plussat: Everything was just perfect!

Plussat: Good accomodation with great location, staff and breakfast.

Miinukset: The bar is mediocre with mediocre staff and service

Plussat: Perfect location in Santiago. Staff was helpful when I needed a jacket pressed. The breakfast is very good. Beautiful hotel.

Miinukset: 1) Not only 1 computer with internet link in the business lounge , which obliges clients to work with their own computers. Comparing with El Singular they have a computer at the minus 2 floor. 2) I have asked for a taxi to the groom who gave me the taxi of the hotel which is more than 3 times more expansive than Uber. At the Singular the groom has used his phone to ask for a Uber at 3 times less costly of your taxi that I have paid cash. 3) For the breakfast : It is not normal to put an end to it at 10.30 am as if we are at school and this system obliges clients to hurry up and wake up early even if they arrived late in the night. You should let it to a minimum at 11.00 am with a flexibility of a small breakfast between 11 am and 12 pm. 4) When I arrived the concierge asked me for a garantee with my credit card , thing that other hotels and the Singular has not asked for. The client feels that there is no confidence of the hotel towards him. You should arrange this system with booking.com and not at the hotel or have confidence towards the client so he can pay at the check out. So I have decided to pay immediately my 2 nights without garantee.

Plussat: Kivat huoneet, ystävällinen englanninkielen taitoinen henkilökunta, upea aamiainen.

Miinukset: Minibaarissa oli vain vettä.

Plussat: Good size rooms and big beds that are super comfy with heaps of pillows which is a nice touch, good enough gym space to get a good workout in and good breakfast

Plussat: The location is very good and the hotel very comfy. All staff were very helpful and friendly.

Miinukset: When we arrived there was only one tea bag in our room. We aren't coffee drinkers so two tea bags would have been good. We requested another tea bag which was delivered. These were not replaced each day and we had to ask. At one stage we were told a teabag is supplied on the first day of your stay and thereafter you pay for them. We objected to this and eventually did get one each a day after asking. This may seem petty but at the end of a day a cup of tea is welcome. Come on , is it too much to expect two tea bags each day in each room. Apart from that I would give to hotel a 5 star rating.

Plussat: Good location, very nice staff, nice comfortable rooms

Plussat: The stuff was friendly and the breakfast was nice. Not far from Barrio Lastarria with lots of nice cafes.

Miinukset: It is definitely not a 5-star now, needs renovation here and there - not that it is falling apart, but just looks old. Bathroom might have been bigger (especially the tub).

Plussat: The staff were friendly and were largely fluent in English. The location was great, only a 5-10 minute walk to restaurants and parks. The wifi was strong throughout the hotel, the beds were comfortable and the room was clean. The rooftop bar was very nice but wasn't open on the weekend which was a disappointment. Really good quality for the price.

Miinukset: The pool is in the basement which was a mistake on our end, some old/incorrect pictures showed it as a rooftop pool which made spending a day at the pool impossible. Water in the room is outrageously expensive, $10/bottle! The shower/tub combo was a bit uncomfortable - I'm very average size and it was too narrow to stand shoulder width. The room was starting to show some signs of age but still a very good value.

Plussat: The hotel is very central, closed to shops and restaurants. The room was big and comfortable with a nice bathroom and terrace

Miinukset: The room was quite dark and the heating system is quite noisy and not very efficient. Room was big and comfortable but very old, rooms should be renovated.

Plussat: Arrived late in evening after a long travel day. Perfect place to unwind. Nice bar area.

Plussat: Location Big room and clean Breakfast was satisfying

Miinukset: We had to move from a noisy room location, it was next to the service elevator. The problem was resolved, they moved me to a quiet room.

Plussat: Staff very friendly and helpful food was excellent room was comfortable

Miinukset: I would have liked a tea kettle in the room

Plussat: It was in the centre of the city and everything was so close

Miinukset: They do not have an airport transfer

Plussat: Clean and with employees ready to help you.

Miinukset: A little bit expensive, but a good hotel. A messenger woke me up, knocking at door at 6AM, to serve some coffee that was never ordered. For safety reasons I didn't open the door and couldn't see if he was an actual employee.

Plussat: Nice hotel. Old school flavour!

Plussat: We loved the room!! Super soft bed!! The food in their restaurant was excellent!!! The breakfast was amazing!! We will surely come back soon!!

Plussat: great view; friendly staff

Miinukset: location. always need to get a car/taxi to go almost anywhere interesting.

Plussat: Large variety at breakfast; it should satisfy any demand Staff was very helpful and kind

Plussat: Staffs are friendly and willing to help.

Miinukset: The checking in queue with more than 5 persons in a queue was bit too long

Miinukset: Telephone calls not put through — none of them. Hotel dominated by Conventions and mass marketing.

Plussat: Property is beautiful! Great location! Loved our time there!

Miinukset: Communication could be better. Pool staff could sell more drinks and food if they’d ask people.

Plussat: Peaceful location. Very friendly and helpful staff. Excellent buffet breakfast.

Plussat: room was big and comfortable, the club room food/drinks were good and the pool/spa were nice.

Miinukset: staff seemed very 'sassy' and not overly helpful. the breakfast was below expectation. the biggest negative is the location is away from the majority of the key sites and you essentially need to taxi.

Plussat: The Sheraton Hotel,Sandiago Chile is part of a large corporate chain of hotels and adopts the same approach as the majority of the other Sheraton hotels. There were no surprises....the general standard was high as expected. The hotel makes the most of its location with the outdoor swimming pool the literal centre and some very pleasant trees as a backdrop. Breakfasts and some other meals could be taken in the fresh air within in a covered area as buffet or barbecues. The bar area offers several menus. The airport is 20 minutes away and the hotel offers a chauffeur service for approx. 35 usa dollars one way....normal taxi approx. 27 usa dollars. The city tour bus stops outside the hotel..2 hour round trip.

Miinukset: Very little.

Plussat: Very professional and friendly staff. Nice accommodations and housekeeping is excellent.

Plussat: Concierge service was amazing. Facility was very comfortable for an extended stay.

Plussat: The hotel is nice and the pricing right considering it is a high-end facility. The staff is friendly and efficient.

Miinukset: I ended up paying more for a standard two people meal and parking than for the room itself. It didn't seem right to me.

Miinukset: They charge the internet at the room and the service of the internet at the lobby it's pretty bad!

Plussat: The hotel has a great location!! It is really near to subway and the main tourist point to visit!!!

Plussat: The hotel is located right by the metro station, in the downtown, very close to the Catholic University of Santiago. While downtown - as it strangely happens all over South America - is not the nicest part of the city (a bit doggy, a bit dirty etc), it is certainly convenient if you are coming for work. Plus, there are several nice restaurants and museums in the vicinity of 1 km from the hotel. The hotel staff was very helpful, reasonably polite and acted professional. I particularly appreciated the availability of the tourist bureau inside (close to the reception) that has booked me a perfect trip to Valparaíso. My room was sufficiently spacious with a nice view on the national library, yet quiet. It also had basic tea facilities and toiletries.

Miinukset: 1. The door lock to my room broke twice so I had to call for technician both in the first and - ironically - last days of my stay in Santiago. All the facilities, carpets and furniture in this hotel are very old and tired. The place begs for renovation and an upgrade. 2. The elevators were slow and the use of electronic card in them was at times confusing. 3. The breakfast was certainly sufficient but neither particularly impressive nor tasty. I loved Chilean strawberries. Yet the breakfast space is insufficient for this big hotel and the stuff was removing the plates too fast. It's sufficient for you to leave the table to pick up the coffee and - even with the full plates standing on the table - the waiters were removing everything in 3 seconds, which felt disturbing and intrusive. The coffee machine takes ages to prepare you a full cup.

Plussat: Location

Plussat: Location beside the metro

Miinukset: Staff were unhelpful. We arrived back after dinner and the receiption couldn’t even give us water. When I asked for help with my bags they were dragged to the elevator door and dropped there.

Plussat: The property is located pretty much in the centre of the city with most of the attractions within walking distance. Hotel accepts Qantas money card, just tell the desk staff that you’ll pay up front. Shuttle service to and from the airport is rather expensive but it is timely. Breakfast okay

Miinukset: Limited number of lifts, will only fit 10 people at a squeeze. Very limited time to enter the things before the doors close.

Plussat: The pool

Plussat: Great position , right in the city center. Very helpful staff, we had an issue with our Uber to get to the airport and they immediately found an alternative solution for us...

Miinukset: The pool and lounge were closed during winter time, but nowhere specified.. The value for money was average..

Plussat: Vaivattomasti toimiva laadukas hotelli, jolla on keskeinen sijainti. Metroasema ja kansalliskirjasto ovat välittömässä läheisyydessä, samoin Cerro Santa Lucian kukkula puistoineen. Lastarrian ravintolakatu on myös lähellä, eikä taidemuseoonkaan ole pitkä matka. Pablo Neurudan kotimuseo La Chascona sekä Cerro San Cristobal ja Parque Metropolitana köysiratoineen ovat kohtuullisen kävelymatkan päässä. Uima-allasosasto viidennen kerroksen kattoterassilla on viihtyisä.

Miinukset: Huomautin henkilökunnalle (siivoojalle ja vastaanottoon) siitä, että huoneeni WC:n istuin vuoti vettä kylpyhuoneen lattialla, mutta vikaa ei korjattu kahden yön oleskelun aikana. Hotellissa on niukasti hissejä siihen nähden, että siinä on 17 kerrosta. Sen vuoksi pitää varata aikaa kulkuun ylhäältä alas ja toisinpäin.

Plussat: The room was big and comfortable for living there. The staff was helpful. The laundry also worked so good and quick. There was included breakfast that was variable. The hotel is situated in the city-Centre.

Miinukset: The light in the room. Climate regulation. We were waited elevator so long there.

Plussat: Very comfortable bed

Miinukset: Breakfast buffet seemed to be under staffed, could only toast 2 slices at once, the coffee machine kept running out of water, only 1 group out of 4 working. The food in the chafing dishes was only just warm some cold, not food safe for hygeine.

Plussat: The staff and rooms were great! I got a good night sleep.

Miinukset: The parking was very confusing. The hotel should list an easily printable step by step set of directions from the airport to the hotel parking structure of which the entrance and exit are located on Santa Rosa Street. There is an access point into the hotel from the parking structure and the parking structure exit was securely gated from the riff raff loitering around late night at the corner of Santa Rosa and the street right in front of the hotel. As with most places in Santiago, it is safe to walk around the area until about 9 pm but I observed from my street view window several men congregating in the street late at night. I had to leave the hotel at 4 am in the morning and was not aware that the parking lot had been securely locked and that there was a security guard present 24 hours a day. As a result, getting from the hotel into my car was a bit frightening. Now that I know the structure was secure, I would park there again.

Plussat: The breakfast was very delicious and there was a very rich buffet. The beds were very comfortable and the room was clean. The staff was very nice at check-in and check-out. The location is nice to walk towards the center.

Plussat: Hotel is located in downtown, too noisy street for tourist. Location is otherwise ok.

Plussat: It is settle near of very interesting point at Santiago

Miinukset: The parking is outdoor although they have a subterranean parking but has been rented to some parking app. My car ends dust covered. And the gym was no good, small and not enough apparels available. The building is old and not to much investment was obviously noted.

Plussat: Great place. Safe, clean and minutes to everything.

Miinukset: nothing

Plussat: Location

Miinukset: Very old and poor maintenance all over the hotel and rooms. Low service for a NH Hotel chain

Plussat: Huge room, comfortable bed

Miinukset: Redecoration is needed.

Plussat: I ordered poched eggs for breakfast and there was excellent!

Plussat: Localization, very good breakfast and friendly staff

Miinukset: At least our rooms required renovation, air conditioning is laud

Plussat: Very clean room and nice view to the mountains. Staff very friendly. I was very surprised with the hotel. Super recommended!

Plussat: Clean hotel with wood floors on the rooms. Good selection of breakfast alternatives Big room

Miinukset: Hard bed and even harder pillows. A noisy AC unit that will not cool down the room in a summer month. Mold in the bathroom walls (between the tiles), inconsistent water pressure (so be aware of hot/cold surprises when showering) The room furniture was not designed for the size of the room (or it looked like) Only one small closet (similar to an individual room) for a cuádruple room (equivalent to two rooms) and no drawers or any other place where to place your stuff.

Plussat: The room was really big and comfortable

Miinukset: Nothing. It was great

Plussat: Staff was very helpful. Clean, large sized rooms. Overall high quality experience.

Miinukset: The gym and pool were small, and too cold to swim in.

Plussat: Good location, quiet, food quality

Miinukset: Parking access and rather short people for restaurant areas

Plussat: That's a comfy place to stay, even though the surroundings may not be particularly attractive. Easy to find, well communicated with the city centre. Nice breakfast with quite attentive staff. Clean and silent room.

Miinukset: There were some minor shortcomings: there is no place to hang your jacket right after you enter your room, which can be annoying in winter, and the view from my window was somewhat depressing (later it turned out that the opposite side of the floor would have been much nicer). But the most disappointing part was the checkout. I needed two separate invoices for different days, so I provided the reception with all the details one day before the end of my stay and they promised the invoices would be ready. However, when I got there to hand the key on my last day, the invoices were not ready and the guy at the reception told me it was not possible to generate them from the electronic system before the final payment (OK, but why didn't you tell me this earlier? I would have allowed more time for the checkout!). Then they could not process my payment, because one of my cards wouldn't pass, so they tried again and again. More time elapsed. I started worrying about getting to the airport on time. One of the women at the reception suggested there had to be something wrong with my card and not with their payment terminal. (Interestingly, it had worked just fine everywhere else in Chile; and do you really think such a blame game is a good way to deal with your customers?) In the end, I had to run like crazy to the airport because the whole process took much more time than expected.