Sarnia hotellia

Plussat: Very close to the water very peaceful. Located near the activity we were there for.

Miinukset: Nothing comes to mind.

Plussat: We enjoyed the breakfast and the variety of items available.

Miinukset: No elevator... going upstairs with luggage and three children is not easy.

Plussat: Good location for a brief stay

Miinukset: Very basic accommodations

Plussat: Fitness centre was simple but well organized and appealing.

Miinukset: WiFi strength.

Plussat: Pros: Location was excellent. Good restaurants were a short walk away. Interior has been remodeled. Room was very clean. Pricing was great

Miinukset: Cons: Exterior was very worn. No elevators Breakfast was minimal.

Plussat: Beds and pillows were very comfortable.

Miinukset: The smell in the building was unpleasant. The whole building smelled of stale cigarette smoke.

Plussat: Efficient registration. Quiet. Attentive staff at breakfast

Miinukset: pillows were not very comfortable. There was a toothpick on the floor near the bed when we entered the room which left us with the feeling that there was not too much concern for cleanliness

Plussat: food was preety good

Miinukset: everything

Plussat: Great location right on the harbour

Miinukset: No elevator and we had a handicapped member of our party. That was the only drawback.

Plussat: The bed was very comfortable and pillows were exceptionally soft.

Miinukset: Variety at breakfast. Ran out of bacon quickly and did not refill.

Plussat: You have a great facility and location by the water. It was great to have a pub and restaurant in close proximity to the location of the Inn. The pub was also fantastic for food and drinks. The washroom was nice and the stand up shower was a nice touch. Large room with King size bed was very spacious and comfortable.

Miinukset: I found the waterfront area to be quite busy with fishermen and local people coming for walks. This caused an excess of traffic in and out of the parking area during all hours of the night. The breakfast was fairly minimal for a continental, I would have liked to see more options -- especially grab and go items.

Plussat: Nice family owned motel. No morning breakfast but the price was accordingly cheaper. Stay at the motel twice each year. Each year it gets better.

Miinukset: Its location is a little out of the way but the motel stay is worth the trouble

Plussat: Very clean, comfortable bed, lots of towels, friendly and helpful staff

Plussat: The room was a good size and the bathroom was clean. The staff was friendly. Close to a great breakfast place - John's.

Miinukset: The ac unit wasn't very strong but the weather was cool so it was fine for the night we were there.

Plussat: Especially loved the family feel of the place. Loved hearing the kids playing in the back ground seeing them with the family in the morning.

Miinukset: Tv wasn't working properly. However, we are not big tv people anyways so really wasn't a problem for us.

Plussat: Ease of access.

Miinukset: Not really.

Plussat: Extra comfy bed

Miinukset: Not any food included

Plussat: Comfortable and clean.

Plussat: Excellent budget hotel, with large rooms, well maintained, and especially very clean. Beds are very comfortable. Windows with screens on both sides of room, so can get fresh airflow through the room. Good TV and excellent Wifi.

Miinukset: No breakfast

Plussat: The rooms are clean and spacious.

Plussat: The room was a good size. A little dated but clean.

Miinukset: The wifi signal was a little weak/slow.

Plussat: Spacious, well-provisioned room. Good TV and channel selection. Good light-proofing (just remember to close the bathroom door).

Miinukset: Air conditioner was barely up to the task.

Plussat: The price was right. Window ac unit worked well and cooled the entire room quite easily. we had a fridge and a microwave. there was no fitted sheet, but they used a 2nd flat sheet as a fitted. The room was clean enough and comfortable for a one night stay. We were traveling for medical. they provided you with the basics and the television worked properly! Front desk was always polite and helpful!

Miinukset: screen on door of room was torn. there were bits of debris/dirt in the bath tub upon arrival, but who knows how long the room was empty for prior to that time.

Plussat: excellent breakfast wonderful service and good prices

Miinukset: pool opening times short

Plussat: Convenient for our family reunion

Miinukset: Parking lot was under construction and made getting around miserable and at times not very safe not impressed

Miinukset: A/C did not work properly. I was sweating at night. :(

Plussat: The pool was great. Place was very clean, accept they could of cleaned the pool.

Miinukset: Restaurant closes too early. Staff didn’t pick up plates from room service during our whole stay after putting them outside our door.

Plussat: Plenty of pillows, big TV, free WI-FI, comfortable bed.

Miinukset: The AC didn’t turn back on when it reached the set temp. Made the room warm & uncomfortable while trying to sleep. Bathroom was rather small.

Plussat: Appreciated the room upgrade. Staff at the front desk was very friendly.

Plussat: The bed was comfortable The service was excellent

Miinukset: Was construction going on but understand it needs to be completed so wasn’t really a problem

Plussat: Clean and friendly! Lots of parking Above standard. Loved the 2 day stay it felt like home

Miinukset: This place was so clean! Frienly Service The King bed was so comfortable and the room had a fresh appeal! The BnB restaurant food and service was fantastic!

Plussat: location

Miinukset: small room and they were waiting for their parking lot to be completed.the parking area was nothing but mud and rocksc and pot holes

Plussat: Great location, newly renovated

Plussat: Received very well albeit a late arrival. Overall a great sojourn

Plussat: Location

Miinukset: Not what I'd call a 3.5 star hotel...2.5 is more like it

Plussat: Comfortable bed. Clean bathroom. Great hot breakfast!

Miinukset: Nope

Plussat: Super nice staff at front desk

Miinukset: Carpet stains, mattress lumpy, AC very loud. Bathroom floor had hair all over.

Plussat: Friendly staff. Great restaurant. Clean Rooms. A wonderful place to stay at.

Plussat: Employees.

Miinukset: Rooms did not smell too good.

Plussat: The rooms were clean. My mattresses were a bit dated and sagged a little. I saw other rooms with open doors whose mattresses were newer. The slamming of the room doors was highly disruptive which is a common complaint I think for many hotels. Would be a stroke of genius to place some insulating tap around all of them to muffle the sounds of inconsiderate other guests. Overall the room was fine, clean, fairly basic for sure. The entrance and the breakfast area were very good and the staff is as well. No elevator, and a big set of stairs, to 2nd floor. Staff carried my bag.

Miinukset: The slamming doors, no buffer whatsoever. The huge stairway up to the 2nd floor. Parking was hard to find, as I came back late both nights.

Plussat: wasn't expecting breakfast but it was very good. Waffles, excellent potatoes, scrambled eggs and sausage. Usual coffee, juice, cereal and pastry. coffee available in lobby. clean, comfortable bed. Very close to border crossing to USA

Miinukset: furniture worn, curtains did not fit well and were needed as window faced parking lot. There was an odor when you came into the room. Not musty just a little unpleasant and one didn't notice after a while.

Plussat: He bartender that evening. So, that was Fri. August 2. We sat at the bar and ended up ordering Pad Thai and we thoroughly enjoyed talking with him. He was very attentive and was knowledgeable on various drinks and items on the menu. He is a plus in everything that he does !

Miinukset: The parking on the side of building that left anyone's car parked for overnight sitting right out in the open and convenient to easy break in or stealing. You probably have security cameras and lighting but, we found a space right in front of the building in the more secure area.

Plussat: Good hotel for on route overnight stay. Nice people. Wifi good. Room clean.

Plussat: Perfect location to border highway and nice distance from town Friday night rib special was great

Miinukset: We upgraded to this jacuzzi suite. My wife and I love it so much we will come at least once a month even if we can't get it through booking.com. My son and his young family of 5 drove 20min from his home in the USA to visit.

Plussat: Bed was comfy and the pillows were a good size

Plussat: clean

Miinukset: The carpets and walls are showing their age... the place needs an update.

Plussat: Front desk satff

Miinukset: Cleanliness needs to improve

Plussat: newly remodeled! we will stay there again! a big plus for me is they are pet friendly. I travel all the time with my dog! very nice and friendly place

Miinukset: very nice, nothing wrong

Plussat: Good selections but very small area.

Miinukset: Renovations that were kept secret when we booked thru booking.com we were not informed before arrival.....by hotel. And ended up {too late to cancel without penalty} the registration lobby, its self, 'a construction zone' with many danger signs. Dirty random waste wood on the floor. The wall to the right was completely blown-out and ceiling above ripped apart, exposing wiring, water lines and ductwork. To boot, hard hats were not worn by some construction workers or hotel employees present in this 'dangerous: construction zone. | at the very least, all guests should have been issued hard hats| lol seriously though safety seems to be second to $$

Plussat: The staff was very friendly and attentive. Rooms were comfortable and very clean.

Plussat: the breakfast was ok but it was replenished slowly. inadequate seating, and someone should be designated to clean the tables and empty the trash.

Miinukset: see comments above, The room itself was great and clean.

Plussat: Loved the newly renovated room. It was a quiet, peaceful, comfy stay. Staff was very friendly.

Miinukset: The hotel was under construction but rooms were nicely done and clean and comfy. It was also a little tricky to get to because of road closures near the hotel.

Plussat: New and clean rooms

Miinukset: No bathroom in eating area. Waffle machine wasn't working

Plussat: It was a good hotel and our stay was good unfortunatly the hotel was under renovations but that did not effect us personaly. Paul

Plussat: Price

Miinukset: Check in took long and staff asked very personal questions.

Plussat: Nothing

Miinukset: The fact that I reserved the room online, with my debit card that I use as MasterCard as well. When I got there with my 11 year daughter who had a rugby name at 8:30 am. I was told by your staff that I needed a credit card. That was the end of story. I told them they could take the deposit for of my debit/MasterCard. They said no, I said then your online service should not have taken my debit/MasterCard. It was 1am I the morning, the staff then chose to ignore me and my daughter, instead Of trying to help us out. We had just drove over two and half hours from Kitchener from my daughters rugby game. The staff there instead told me it was my problem and there was nothing they could do. I find this hard to believe. But I would like to say thank you to your staff for putting us out on the streets of Sarnia for the total of 5 hours that we would have needed to stay at your location.

Plussat: The staff were very friendly

Miinukset: No

Miinukset: Currently under renovations - not disclosed when booking

Plussat: Cleanliness

Miinukset: Renovation

Plussat: Did not have the breakfast as we had other plans but it looked adequate. Nice room, comfy bed. TV was a bit blurry though.

Miinukset: Check-in is not till 3 pm. That's kind of late.

Plussat: The renos exceeded my expectations of a Super 8 property...modern fixtures and linens. Lots of outlets. The shower head was strong - loved it! Grass outside for pet guests. A few parking spots right near the front door. Quiet

Miinukset: I was on the second floor with no elevator, travelling with a senior dog that couldn't walk. I had to carry him up the stairs every time we went out. I asked for a room on the main floor but they said they were all under repair of various sorts (some without electricity, etc.). That should be in the booking information, ie "currently all rooms will be on the second floor; no elevator"...kind of important if you have mobility issues, too. Pet charge of 25.00 per day....I can get behind a pet deposit but putting a second person in my room doesn't even cost 25.00 per day. I couldn't use the back door to go in/out because the glass was broken and they had it sealed off. Breakfast tables are right in the small lobby, ie the check-in desk is 4 feet from the table. The air con needed to be a bit stronger. I was a solo traveler in the room and with more people in the room it would have been too warm

Plussat: Wash room was great

Miinukset: Don’t let the trouble making ball team that was there the year before come back they are bad for your business. They were load. Disrespectful and even shut the hydro off to five rooms witch I helled your employee figure out and I made the repairs myself to help you night man out

Plussat: Location and price.

Miinukset: Continue with upgrading.

Plussat: Staff was extremely reliable and showed great customer service

Plussat: Newly renovated. New floors, new bathroom. Clean bedding.

Miinukset: Renovations were not complete. No bathroom counter, towel bars, hairdryer, toilet paper holder, towels were so old that they were shredding on edges, no fridge.

Plussat: Price

Miinukset: continental breakfast was a waste

Plussat: Convenience of location. Very comfortable bed.

Miinukset: Nothing comes to mind.

Plussat: The staff was friendly, rooms were clean, easy access to places.

Miinukset: There was not enough towels and also there was no iron, blow dryer

Plussat: The room was great, everything looked very clean and modern

Miinukset: The hall doesn't look that great and clean

Plussat: not much

Plussat: Rooms were clean and were updated. I like that they didn’t have carpet.

Miinukset: Could’ve had a better breakfast. I’ve stayed at Super 8s before and they usually have a good breakfast.

Plussat: Staff were very good! The property was well maintained. The rooms were large and clean. The bed was comfortable!

Miinukset: The property was a bit dated and there was a iron burn in the carpet in my room. The wi-fi was virtually useless!

Plussat: Great location, easy parking, nice staff.

Miinukset: Because it's an older building The noise from one room to another was bad.

Plussat: Nothing.

Miinukset: No heat. No clean towels. No coffee maker. No blankets. No tub. No hangers. Dirty toilet. Dirty fridge. Dirty microwave.

Plussat: Everything I

Miinukset: NA

Plussat: Cleanliness and convenience

Miinukset: No control of heat in our room.

Plussat: LEAVING THAT PLACE!!

Miinukset: This had to been one of they worst motels I've ever stayed in... I wouldnt never recommended this place to anyone.. I wouldn't put homeless ppl in this place.. holds in the floor sheets were gross bath tub was the size of a baby tub and when I told the front desk clerk they didnt care because they were already paid... -5

Plussat: Nothing

Miinukset: We asked for non smoking room but the room stunk of smoke, bed was up against the wall , air condition was blowing directly on our legs ,froze husband ended up sleeping on the floor it was very uncomfortable .

Plussat: Nothing

Miinukset: Cost for bad accommodations, heating terrible , beds, cleanliness

Plussat: Honestly, it's not a fancy place, however, it's great bang for your buck and has everything you need for your stay. Staff is super friendly and accommodating.

Miinukset: swimming pool was disgusting. room was like a furnace. no shampoo.next door was family/staff - they were loud.

Miinukset: rooms are beyond outdated and uncomfortable to be in, rude staff, gross beds

Miinukset: Towels old and rough. Toilet rocks.

Plussat: Nothing

Miinukset: Everything. The towels were threadbare... literally holes. Room smelled like mold. Bathroom floor was dirty. Toilet needed to be bolted to the floor. Felt like I was sleeping on a BOXSPRING. Deadbolt wouldn't turn into the doorjamb - Not Cool. And was over $90 with taxes. Absolute rip off. Would sleep in my car rather than "the gables". Owners should be ashamed.

Plussat: Bed was comfortable. Lots room in sleeping area.

Miinukset: No fan in bathroom. Vanity small. No where to put toiletries. Shower was not appealing - did not use. Pillowcases didn’t look white. Beds comfortable but short.

Plussat: Family room had three double beds - with one in its own room so we could isolate the person in the family who snored the loudest. Both air conditioners worked, Large garbage can in the kitchen was appreciated. The shower and kitchen table were great.

Miinukset: Cleanliness of coffee maker, kitchen sink and cutlery could have been better. Dust on baseboards Chipped paint on door frames... A brand new scouring pad/scratchy would have been more appreciated than the seriously used old green one.

Plussat: The front desk woman was so friendly and provided some great advice on things to do for our family. There were other kids around and the playground was amazing for my 5 year old to play!

Plussat: Clean and comfortable

Miinukset: There was no pool. I believe this was missing represented by booking.com not really the inns fault.

Plussat: Easy to locate.

Miinukset: Tiny room, hot.. no air conditioning, old and frayed carpeting, no one at the front desk at 1500 on a Saturday... Had to return in a couple of hours. Price was unreasonably high considering the poor quality of the accommodations.

Plussat: Bathroom was very nice, room was decent. It had air conditioning, mini fridge & microwave.

Miinukset: I had to pay up front before I got to see the room, usually you pay after you stay.

Plussat: I don’t think there were bedbugs

Miinukset: Hypodermic Syringe cap laying on floor when I walked in. Was trying to sleep, front desk clerk was partying with friends outside and being loud.

Plussat: Value for money and great location.

Miinukset: General maintenance like loose baseboard heaters.

Plussat: Didn’t like anything about this dump.

Miinukset: Room was freezing cold upon arrival, had to crank thermostat to 80f to warm place up. Had to use covers from extra bed to sleep it was so cold. Bath tub had old paint in it.

Miinukset: I was arrived at 12 am and no ones was available in reception so I stay a lot in the yard in the cold weather (-4) till I can’t find a number of someone, I called him, then he called to reception to come.

Plussat: old and filthy, bed should have been thrown out 10 yrs. ago.

Plussat: no breakfast included we went to the restaurant next door

Miinukset: the smell the room stuck cleaniless it was dirty cobwebs in bathroom doorway garbage can was broken and filthy toilet did not flush well and then it quit flushing---we flushed with the dirty garbage pail

Miinukset: Super dirty. Never heard of a vacuum

Plussat: the bed was comfortable enough.

Miinukset: the remote for the TV wasn't working the way it should have been.

Miinukset: This place is a hole. Its dirty and run down. I cant believe that its open to the public. Owner is rude and belligerent. Here are a few things wrong with it: -Dirty and stained carpet -Used kleenex on floor -Cigarette burn in sheets -Thick grime across all furniture -Bed mattresses very old and stained and in bed bug bags -The room had a stench