Sarnia hotellia

Plussat: the breakfast is amazing!

Miinukset: n/a

Plussat: Clean and nice staff

Miinukset: All good

Plussat: Very accommodating staff.

Miinukset: Coffee was the only thing to drink at breakfast. I am not a coffee drinker. Juice, hot chocolate, or even just some water would be nice.

Plussat: nice view of the st Clair river. friendly staff quick service.

Plussat: Very Comfortable bed.

Miinukset: Heating system a little noisy.

Plussat: Several of the front desk staff were very friendly, understanding and helpful.

Miinukset: My bathroom door wouldn’t shut. It made bathroom visits awkward with other people in the room.

Plussat: Efficient registration. Quiet. Attentive staff at breakfast

Miinukset: pillows were not very comfortable. There was a toothpick on the floor near the bed when we entered the room which left us with the feeling that there was not too much concern for cleanliness

Plussat: Restaurant was lovely and staff very friendly and accommodating. Breakfast was good.

Plussat: Attention to detail was really excellent.

Miinukset: I didn’t find any fault with my stay there.

Plussat: location

Miinukset: small room and they were waiting for their parking lot to be completed.the parking area was nothing but mud and rocksc and pot holes

Plussat: The breakfast was OK, but I have had better at other Best Western Plus'.

Miinukset: The Hotel could not find my reservation because somehow you did not list it as Frances Marie Allardyce but put my name Marie after Allardyce. This mistake led to no one being able to phone me for 2 days until I discovered the error. Also on the Wed. am as I went to load my car, I slipped on the ice on the parking lot and fell. No salt or sand had been placed there 36 hrs. after the big storm on the Monday.

Plussat: The

Plussat: The staff was great and seeing it was a special weekend, the hotel employee upgraded us!

Plussat: Thanks to the staff for being comprehensive

Plussat: Nice hotel, very clean. Staff was very friendly and helpful. Great to have a restaurant in the hotel. Restaurant staff also very friendly and the food was good.

Plussat: Great location, newly renovated

Plussat: Location

Miinukset: Not what I'd call a 3.5 star hotel...2.5 is more like it

Plussat: The staff ( husband and wife} were very accommodating. the cable tv selections were the best I have seen in a hotel in a looong time, they even Had HBO and Crave!!!!

Miinukset: the windows were broken and came out of their frames when we tried to open them, also the heating system could have been better it was a bit confusing to control!!!

Plussat: Nice family owned motel. No morning breakfast but the price was accordingly cheaper. Stay at the motel twice each year. Each year it gets better.

Miinukset: Its location is a little out of the way but the motel stay is worth the trouble

Plussat: Very clean, comfortable bed, lots of towels, friendly and helpful staff

Plussat: No breakfast offered

Miinukset: Cold room with no temp controls Ant trap clearly noticeable Smelled musty Floors squeaked and were bouncy and made the tv wobble when you walked on them Hard and scratchy towels Horrible price. Worth $40

Plussat: The staff was very accommodating we ended up staying an extra night and they were great, they ran towels to our room within mins when we were out and the tv channel selection was the best I have seen with with HBO AND all the trimmings.

Miinukset: The windows were broken and couldn't open

Plussat: Very clean and comfortable. Will stay again

Miinukset: Small stain on 1 of the 4 pillowcases, could have been unwashable blood. It was small enough that it may have simply been missed by housekeeping.

Plussat: Friendly staff

Miinukset: Able to hear neighbor’s television

Plussat: Comfortable bed. Clean bathroom. Great hot breakfast!

Miinukset: Nope

Plussat: The basic double room was spacious and clean. Breakfast was varied and ample; the breakfast attendant went over and above our expectations.

Miinukset: With a bridal show that night, there was no parking spots left.

Miinukset: They first gave us a room which smells bad and we found mosquito window on the floor. Staff automatically changed us to a new room which was better

Plussat: The friendly service and the good breakfast keep me coming back

Plussat: Very large parking area.

Plussat: Front desk satff

Miinukset: Cleanliness needs to improve

Plussat: Stairway to get to 2nd floor

Miinukset: I'd rate this a 2.5 hotel....nothing special about it

Plussat: I like just the room it is big and we can say it is clean

Miinukset: The breakfast has no variety and no cheese!! No vegetables like cucumbers and tomatoes

Plussat: EXCELLENT breakfast!

Plussat: clean

Miinukset: The carpets and walls are showing their age... the place needs an update.

Plussat: Easy highway access. Great, friendly staff. Clean, basic room.

Miinukset: Nothing

Plussat: Clean and Comfortable

Miinukset: I was disgusted by the toilet. I know the brown stains in the toilet were from the water but really there products to remove those stains. It just makes it a less enjoyable stay. We stayed there 3 yrs in a row and and we always enjoyed our stay. A little attention to details goes a long way!!!!

Plussat: Nice rooms, clean, comfortable.

Miinukset: I arrived for breakfast at 9.25 and most of the food was gone even though there were only about 10 rooms occupied. Since breakfast was until 10am I had to ask repeatedly for breakfast items to be brought out which was annoying.

Plussat: newly remodeled! we will stay there again! a big plus for me is they are pet friendly. I travel all the time with my dog! very nice and friendly place

Miinukset: very nice, nothing wrong

Plussat: Peu de positif.

Miinukset: Tapis sales usés. Entrée et couloir. Pas très, rassurant. Sommes restés car déjà payé. Et pourquoi payer en US . C’est au Canada. Trop cher pour la propreté et le décor. Ne recommande pas. Avons mieux depuis 3 jours p

Plussat: beds are good and I slept well. The staff was accommodating and very nice.

Miinukset: It was as rated, quite dated and in need of rejuvenation.

Plussat: The staff was very friendly and attentive. Rooms were comfortable and very clean.

Plussat: Price

Miinukset: Check in took long and staff asked very personal questions.

Plussat: Beds very comfortable, hot breakfast tasty, excellent value. We enjoyed our stay.

Miinukset: Close to the highway road noise in the room

Plussat: Clean, good breakfast, clean tub, nice beds and great coffee and tea in room.

Miinukset: Our AC took almost all night to cool down.

Plussat: Great room. Very good breakfast

Miinukset: Liked everything

Plussat: The staff were very friendly

Miinukset: No

Plussat: New decor in lobby

Plussat: Honestly, it's not a fancy place, however, it's great bang for your buck and has everything you need for your stay. Staff is super friendly and accommodating.

Plussat: We did not have breakfast. We LOVED the pool

Miinukset: Hmm Cannot think of anything except only one key worked

Plussat: Service was awesome. Beds were very comfortable, room was a bit outdated but. CLEAN. So we were very happy ! Pool was big and a lot of fun for children !!! Food was great in restaurant and kids ate free all of March break ! Definitely stay here again!

Plussat: Service was good

Miinukset: The pillows were not comfortable at all.lumpy and smelly.

Plussat: Large, nice pool area, banquet room available for large group of hockey players

Plussat: Nothing!!!!

Miinukset: We did not stay. Booked into room. Came right out and cancelled. We booked at Best Western. Room was terrible. Smelled musty, wallpaper off wall, Mold in Bathroom & room, holes in drapes, lamp shades broken etc... very old room and uncomfortable.

Plussat: Showers were awesome-hot, great pressure and a perfect shower head The staff did go above and beyond, friendly and very helpful The beds and pillows very comfortable and the bedding was very spa like and freshened up the look of the rooms

Miinukset: The rooms in general need a lot of TLC. Wall paper was coming away from the walls in 4 or 5 places; however I understand that there are renos in the future.

Plussat: Closeness to border crossing

Plussat: Location and friendly staff

Miinukset: Initially I was assigned a room on the 2nd floor and was not told there was no elevator. I had to return to the desk to get another room assigned because I am unable to take the stairs. The room was old and needs to be updated. Old, noisy air conditioner.

Plussat: Stayed there for a wedding everything was great

Plussat: The staff was very accommodating and welcoming. The hotel itself was in a convenient location, accessible to a lot of places. We were very pleased with our stay.

Miinukset: There was nothing that comes to mind.

Plussat: Nothing

Miinukset: Mold in the shower The room was dirty I would not recommend this place

Plussat: Good location.

Miinukset: Most hotels have coffee/tea available in the lobby 24/7 -not this hotel. Washroom door and toilette too close together.

Plussat: breakfast was good and location was excellent for where we were going

Plussat: All the staff were great! From those at the front desk to the bar tender we were very impressed.

Plussat: Staff were very good! The property was well maintained. The rooms were large and clean. The bed was comfortable!

Miinukset: The property was a bit dated and there was a iron burn in the carpet in my room. The wi-fi was virtually useless!

Plussat: Modern, well appointed with comfortable beds. Nice breakfast in pleasant new restaurant. Good coffee.

Miinukset: Not soundproof enough: children’s hockey team in the hallway playing after 10 PM, loud TV next door.

Plussat: Great location, easy parking, nice staff.

Plussat: Bed is

Plussat: Unfortunately the power went out at approximately 5am. A community issue. No breakfast or emergency lighting, so no shower in the morning. No compensation was offered. The young gentleman at the desk upon our arrival was patient and explained how charges were applied to our credit card. The room was exceptionally clean. Beyond our expectations

Miinukset: The breakfast area appeared lacking.

Miinukset: -the pillows and the bed were way to soft!! -the room had a damp smell to it

Plussat: Please is great, personnel is very polite and helpful. Great value money and a few places close by

Plussat: Price

Miinukset: continental breakfast was a waste

Plussat: Convenient for my girls to get something to eat!

Miinukset: The staircase to the side entrance was very dark and not always open.

Plussat: Its a great place to stay when I go to Sarnia. Nothing fancy but clean and comfortable room. Great location too. Will return again next time in Sarnia. Good value for the money

Plussat: The best to me was the staff.

Miinukset: stains on sheets and cover. Noisy fan in bathroom. Breakfast very limited without fruit.

Plussat: The staff was friendly, rooms were clean, easy access to places.

Miinukset: There was not enough towels and also there was no iron, blow dryer

Plussat: Bed was comfortable

Miinukset: Wall too thin. Next room watched tv until 1 am You should provide ear plugs!

Plussat: Excellent service! Staff was very friendly and courteous.

Miinukset: No complaints.

Plussat: Location is perfect, the room is nice & breakfast is good.

Miinukset: Cleanliness of the room is terrible!

Plussat: Very spacious - the kitchenette was so ideal to have. Fridge, cook stove, microwave, table and chairs, with lots of room to move around.

Miinukset: Very stale smell, we had to keep squirting Fabreeze. We could NOT turn up the heater, we had to ask for a small heater. The kitchen utensils were stained and the utensil drawer dirty, we washed everything before we used it. The kitchenette came equipped but lacked a few key items. The bathroom was spacious but the wall paint is peeling as there is no fan in there. The kitchen cloths and towels felt grimy even though they had been washed, liked they didn't use any detergent in the water. The beds were clean but the linens were faded and a few of the pillowcases were stained. The baseboards and the lamps were all dusty.

Miinukset: swimming pool was disgusting. room was like a furnace. no shampoo.next door was family/staff - they were loud.

Miinukset: When we got there no on was at the office and when we went to check out There was no one at the office again

Plussat: Family room had three double beds - with one in its own room so we could isolate the person in the family who snored the loudest. Both air conditioners worked, Large garbage can in the kitchen was appreciated. The shower and kitchen table were great.

Miinukset: Cleanliness of coffee maker, kitchen sink and cutlery could have been better. Dust on baseboards Chipped paint on door frames... A brand new scouring pad/scratchy would have been more appreciated than the seriously used old green one.

Plussat: The front desk woman was so friendly and provided some great advice on things to do for our family. There were other kids around and the playground was amazing for my 5 year old to play!

Plussat: Clean and comfortable

Miinukset: There was no pool. I believe this was missing represented by booking.com not really the inns fault.

Plussat: Easy to locate.

Miinukset: Tiny room, hot.. no air conditioning, old and frayed carpeting, no one at the front desk at 1500 on a Saturday... Had to return in a couple of hours. Price was unreasonably high considering the poor quality of the accommodations.

Plussat: Bathroom was very nice, room was decent. It had air conditioning, mini fridge & microwave.

Miinukset: I had to pay up front before I got to see the room, usually you pay after you stay.

Plussat: It's a convenient place for us to stay when visiting our son in Sarnia. We did visit Sarnia yesterday but with the severe weather warning, we decided to head home. We did contact the Chipican Hotel to let them know we were not coming due to bad weather warnings. We prefer to be safe and at home when there are such warnings.

Miinukset: That when there are reasons beyond our doings there is no reimbursement, but the price was reasonable so we are not complaining. Chipican Motel is affordable and close to our son's home.

Plussat: The beds were very comfortable and the staff did apologize when I brought up concerns.

Miinukset: The room was set up terribly. We had to move one of the beds in order to get to the fridge/closet/bathroom area. The CARPETS had stains and burns. My sheet had a thumb sized hole in it. Fridge was dirty , but they apologized and cleaned it when we asked for a rag, I had to clean the microwave before I could use it, there was so much grease covering the bottom and the glass tray. There was a storm warning and none of the channels worked. And both mornings (10am) we had to wake the gentleman that was suppose at the front desk

Plussat: I don’t think there were bedbugs

Miinukset: Hypodermic Syringe cap laying on floor when I walked in. Was trying to sleep, front desk clerk was partying with friends outside and being loud.

Plussat: Value for money and great location.

Miinukset: General maintenance like loose baseboard heaters.

Plussat: old and filthy, bed should have been thrown out 10 yrs. ago.

Plussat: no breakfast included we went to the restaurant next door

Miinukset: the smell the room stuck cleaniless it was dirty cobwebs in bathroom doorway garbage can was broken and filthy toilet did not flush well and then it quit flushing---we flushed with the dirty garbage pail