Scarborough hotellit lähellä Peasholm Park

Plussat: Well equipped gym. Sauna. Spa. Foot spa. Ice cave

Miinukset: Better information on mislaid items. Left jacket in the bar. When we enquired about this 3 different members of staff told us all items which were found would he handed into lost property and it was not in lost property. We explained we had not left the hotel and knew exactly where we had left it. Was not too bothered about the jacket but needed the car keys that were in the pocket. We were told we had to wait till 2.30pm till change over of staff. We asked could you not ring whoever's was taking over and of, as they had previously told us, all items were handed into lost property at reception then what different answer would the change over of staff given us? The manger went to ring another member of staff. He came back a short time later with my jacket that had been found hanging up in the staff room. Why was it hanging in there I wonder? And not handed into lost property? I was just pleased to have my car and house keys back!

Plussat: No parking

Miinukset: No parking

Plussat: Facilities, staff and victorian style. Great value, nice spa and gym facilities. Helpful staff. Sea view rooms are nice with lots of space and a balcony, worth the extra in price.

Miinukset: Parking is limited at busy times

Plussat: Used to live in Scarborough! Used the Crown Spa to attend functions, Coffee mornings etc. The service was always very Good and the atmosphere excellent. Would often see friends and meet up with acquaintances. However, this was the first time I had stayed there and it was just what I wanted and expected

Miinukset: N/A

Plussat: Sea front location, comfortable rooms, excellent leisure centre. Overall a very good stay.

Miinukset: Breakfast expensive. Only minor niggles - our first anniversary and despite telling 3 different people & requesting a special table this was not passed on to the waitress. Sort of took the specialness of the occasion away. Our dinner table had a very dirty lamp which was off- putting - the waiter changed it but put it on an adjoining table! I think a bit more attention to detail was needed and standards raised.

Miinukset: No Room temperature control. Too many light switches.

Plussat: All was fantastic. The room, spa facilities, bar etc, in fact we couldn't fault anything. We thoroughly enjoyed our stay and will definitely be back. Thank you.

Plussat: Henkilökunta avuliasta ja ystävällistä.

Miinukset: Kylpyhuoneessa ei käsisuihkua sekä kuuma ja kylmä vesi eri hanoissa.

Plussat: I did not get a receipt from reception when i checked in and paid the bill in full at checkin .i had upgraded the room and paid £105 . On leaving i was asked for the difference for the room and also the bill had been paid a 2md time from my card . I had no way of proving i had paid for the room in full on my artival . I was deeply embarrased to be asked and learned the original amount had also been n paid on my card .. wholly embarrassing. I was told the error would be corrected , but the business computer should have indicated my cash payment.

Miinukset: As above . In the room .. room 8 you could not watch bbc1 as the picture and sound break up was so bad . For £ 105 i would expect a good quality picture and reception . The rooms are quite tired. The bed was lovely and very comfy

Plussat: breakfast was great quality and a lot of effort was put into sourcing produce locally. clean facilities and bed comfy. location was great. a bit dated inside but fine.

Miinukset: It's never welcoming to be chastised by the staff for not ringing the bell at reception to gain their attention (even though we had- twice). I didn't find the gentleman that greeted us on check in and check out at all friendly- unfortunately makes you leave with a slightly bad taste in your mouth which is a shame because the rest of the stay was fine and within what we expected. It would't make us not stay again if we needed to- but if you're after a friendly host and a warm welcome you may be disappointed.

Miinukset: Location and staff were friendly and helpful.

Plussat: Great location, very comfortable room and excellent modern bathroom. Great breakfast. Parking available at front of hotel ( paid for £5 discounted voucher from hotel to cover 24 hours )

Miinukset: Stairs are steep but there is a lift.

Plussat: The ease with which a forgotten phone charger was returned to me.

Plussat: Very cozy and warm, especially i’n December. Breakfast was very good. Room no 2 has excellent sea view, really comfortable bed.

Miinukset: Our original room, did not have a view, only of the back of house’s, we were able to upgrade our room without any problem.

Plussat: Great located hotel with lovely & welcoming staff. Very homely b&b with nice furnishings in the public areas. Breakfast choices were superb. I had full English one morning & finnan haddock & poached eggs on another. Amazing! My partner LOVED the gated lift

Miinukset: Although beautifully clean, Rooms felt cramped. too much furniture - trouser press & hair dryer fixed to walls. Too much furniture really as well. A small chest of drawers would have been fine instead of a vanity table. Perhaps a neutral colour scheme would have made a big difference, such as in the breakfast room? Floor boards throughout the hotel were unforgiving. Creaky & squeaky.

Miinukset: Having to come home!

Plussat: Very friendly and helpful staff

Miinukset: Nothing

Plussat: Good value for money

Miinukset: Hallway carpet isn’t fitted very well

Plussat: It was just nice

Plussat: stay was your basic standard as we expected pleasant staff friendly helpful food was lovely value for money recommended ideal location for town n a sports bar right opposite

Miinukset: Bit cold

Plussat: Overall the place was clean. Very reasonable price and excellent position for the Spa. Relaxed atmosphere.

Miinukset: The room we were in was very dated and in need of some TLC. Some confusion on when the bar was open. Initially told it was open to midnight but on our return to the hotel at 10.35pm we were told it closed at 11pm. Room was very warm and the radiator in the bathroom couldn't be turned off. We did turn off the radiator in the bedroom and opened the window but we were on the ground floor and didn't want to leave windows open beyond the lockable vent position.

Plussat: Nothing bad experience

Miinukset: Parking is a big issue here staff are supposed to issue you with a parking permit on arrival but they didn't instead we was given a visitors parking pass for 3 hour stay which didn't cover are 2 day stay so we ended up with a £50 parking fine and when asking the hotel why we didn't get a 2 day parking permit was told to speak to the manager who was to busy at the time and she would ring us at 8pm that nite.well she couldn't be bothered to come up to are room so we ended up with a £50 fine and £1.50 for a parking permit to cover us for that nite well pissed of and won't be returning all down to staff not doing there job properly

Plussat: Everything

Miinukset: Nothing

Plussat: The room was very spacious and lovely and warm.

Miinukset: The TV kept losing its signal and no BBC channels but we didn't go to sit and watch TV so not really a problem.

Plussat: Clean and friendly Great breakfast and lovely pool

Plussat: Location was perfect as we only needed the one night to attend a gig at the open air theatre.

Miinukset: At about 6am on the Saturday the chefs were outside their kitchen shouting and laughing and swearing with each other and throwing things around. I was rudely awoken by this and it continued for a further hour. As a chef I understand the need for banter and a laugh with colleagues however when working in a hotel I feel it is very rude to wake your customers up like this. Disgraceful.

Plussat: Breakfast was brilliant

Miinukset: The rooms was very bare with no pictures or even a flower to make the room look like home. Felt cold looking at a big room with nothing but bare walls. This hotel is worth the money and is a loverly hotel but could be better.

Plussat: Rooms idea for short break ,breakfast was lovely

Miinukset: Lovely staff very helpful

Plussat: Great location in Scarborough, lovely and friendly staff, great breakfast, we had a massive room overlooking the sea, room 110, i must say Thank you to the Ambassador you've got a great hotel !

Plussat: The room was excellent with a fantastic view of the sea. The bathroom was great with a shower and bath.

Miinukset: The only thing was the bed was too soft.

Plussat: Our stay was excellent. And so was the breakfast.

Plussat: The sea view was very nice.

Miinukset: The decor was cheap and nasty.. Garden furniture in the reception area!! Shower was rubbish..no pressure.. No swimming pool as was advertised...

Plussat: It was clean , the staff were friendly and the spa facilities were fab