Etsi sadoilta matkailusivustoilta kerralla hotelleja kohteessa Scarborough
Vertaile vs. KAYAK |
|helmikuu||Halvin kuukausi yöpyä keskimääräisen 42 % hinnanlaskun myötä.|
|elokuu||Kallein kuukausi yöpyä keskimääräisen 8 % hinnan nousun myötä.|
Keskim. hinta (viikkoyö)
|71 €||Keskimääräinen su - to hinta edellisen2 viikkojen ajalta.|
Keskim. hinta (viikonloppuyö)
|84 €||Keskimääräinen pe ja la hinta edellisen2 viikkojen ajalta.|
Useimmin kysytyt kysymykset, kun varaat hotellin kohteessa Scarborough
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Eniten suositellut Scarborough hotellitNäytä kaikki
The Clifton Hotel sijaitsee keskustassa, ja Peasholm Park ja Scarborough Open Air Theatre 15 minuutin kävelymatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Tämä hotelli tarjoaa asiakkailleen seuraavat kokoustilat: kokoushuoneet ja kokoushuone. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
Miinukset: The rooms have seen better days and are a little tatty
Plussat: Cheap room, friendly staff. Nice location
Miinukset: Room was small at the back of the hotel with a view of car park. Also hotel very expensive, breakfast £15. car parking £6 to give you few examples. Had cleaners banging on the door at 09.50 in the morning even though you don't have to be out of room till 11.00!!
Plussat: Wonderful Seaside view. The location was superb.
Miinukset: A little cold in the room during the day.
Plussat: The view from the windows was fantastic, a bay window with an incredible view of the bay and castle
Miinukset: The hotel is obviously victorian with modern additions. This made some areas a bit cramped, for instance entrance and exit of the lift on the third floor (don't know about the other floors. however on balance this was a very minor inconvenience.
Plussat: The bar serves a nice pint of Theakstons.
Miinukset: Very small en suite bathroom, very old tv with only the basic four channels.
Plussat: the room was very comfortable with a fantastic view of the sea
Plussat: The location of the hotel was great, it was in walking distance of the town and the castle.
Plussat: The staff were very good
Miinukset: It was very 'tired' and long overdue a face lift
Plussat: We only stayed for b/fasts which I thought was nice and the help yourself side was prity good
Miinukset: The placement of the lift was very poor
Plussat: had the feel of a family run hotel
Miinukset: smell of stale smoke in communal areas
Rivelyn Hotel sijaitsee lähellä rantaa, ja South Bayn ranta ja Scarborough Spa sijaitsevat 10 minuutin kävelymatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys.
Plussat: we stayed at the sister hotel ; fantastic
Plussat: it was in an ideal location for shops and not to far from beach entertainment was good freindly staff
Miinukset: on arrival we were put in aroom with no central heating just an electric heater which for the time of year was not adequate ihad read on one of your reviews it was not working in november so expected it to be fixed by the time we stayed
Plussat: The staff were very friendly and very helpful. The location suited very well for shopping and visiting the SPA Complex.
Miinukset: The decoration in our room was very poor and the central heating was broken. An oil filled portable heater was provided but I felt this was not good enough.While the ensuite was clean the corners of the room left a lot to be desired.
Plussat: Bed was comfortable and the staff were friendly, this hotel is suitable for people on a budget.
Miinukset: The room allocated to us is in serious need of an make over, the 'en- suite' was extremley small and pokey and had enough room for a single shower and toilet only, the wash basin was located in the corner of the bedroom, the very dated tv in the room also had a very poor reception.
Plussat: friendly staff. food very good.parking excellent.
Plussat: The room was clean and tidy and the breakfast was good value for money and served well. The reception staff were also very helpful.
Miinukset: There was a fire evacuation at 1am, this was managed well by the night porter, however I cam concerned that when I got to the main door it was locked and we had to wait for the porter to unlock it. There was also no hot water in the sink in our room in the morning.
Plussat: The hotel was well located for the center of town.
Miinukset: The Saturday night entertainment in the bar was extremely loud in my room. I wanted to sleep. A light in my room wouldn't turn off in the middle of the night and I had to sleep with it on. At five o'clock I was undressed to take a shower when a cleaning girl barged in without knocking to do my room (which was as yet unmade up). The room was extremely hot, even with the window open.
Plussat: The door out
Miinukset: Chef wouldnt take food orders after 5pm rooms very out of date breakfasts start far to late in the morning for business guests
Plussat: Friendly atmosphere especially at the dining room area
Miinukset: My daughter didn't like the bath shower mixer taps found it uneasy to use
Plussat: Friendly staff, clean room, comfy beds, value for money.
Miinukset: Not a reflection on the hotel but it was high season and brilliant weather when we visited so parking was pot luck.
The Esplanade Hotel sijaitsee lähellä rantaa, ja Scarborough Spa ja Peasholm Park 10 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, matkatavarasäilytys ja hissi. Tämä hotelli tarjoaa liikeasiakkailleen 2 kokoushuonetta. Palveluihin kuuluu ilmainen pysäköinti.
Raven Hall Country House Hotel sijaitsee 11 minuutin ajomatkan päässä kohteesta Yorkshire Moors. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, matkatavarasäilytys ja pyykinpesutilat. Palveluihin kuuluu ilmainen pysäköinti.
Plussat: the price was a deciding factor we got a reduction on the usual price due to ? possible end of season-not enough rooms let at the full price.However thoroughly enjoyed our short stay there which was a 2 day break whilst son was on a school trip. we had dinner there on one of the evenings and although pricey was very nice and plentiful
Miinukset: all okay no bad comments to make
Miinukset: £7:50 surcharge for a steak
Plussat: Location and outlook is fantastic.
Plussat: The view from the hotel was fantastic. The staff were helpful and the rooms were huge and very tastefullyl decorated.
Plussat: The staff were very polite and attentive
Miinukset: The bedroom was in need of modernising,and the bed was the most uncomfortable i have ever known.
Plussat: The view of Robin Hood Bay
Plussat: Excellent location. Amazing gardens and external areas
Miinukset: Room rate a little pricey for quality of room. Slow service over breakfast as all guests arrived at sametime and insufficient room in lounge to accommodate all guests in one sitting
Plussat: Peace and quiet
Plussat: Meals excellent, staff great and friendly, they put a lot of effort into you enjoying your stay. Miles from anywhere ...great location!
Miinukset: The first room we were allocated was too hot and small. We were moved to a much better room on request.
Plussat: Excellent hotel, good facilities, excellent food, great service
Yorkshire Moors ja Scarborough Spa sijaitsevat 10 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center ja kirjasto. Palveluihin kuuluu ilmainen pysäköinti.
Plussat: Great for the family, breakfasts were great, pool was great, very clean, great building....was happy for baby to crawl around anywhere....
Miinukset: sometimes not enough saff to cover bar and all other facilities....has a noisy neighbour one of the nights but otherwise was quiet
Plussat: swiming pool, brekfast
Miinukset: they dont have internet facilities in the rooms
Plussat: that it was child and pet friendly
Plussat: The overall experience was good,the staff friendly the room very good and very clean
Miinukset: The only fault I could find was the lack of a shower in the room.
Plussat: Albeit that the Hotel is somewhat dated,(Needs showers instead of baths or at least a shower over bath), it is a lovely building and great value for money. The staff were very nice and the breakfast was outstanding. The addition of the small pool was fantastic for the younger kids. My family and I had a great time and we will definately return!
Miinukset: Small things like the snooker and pool tables having minor surface faults but generally I have no complaints.
Plussat: The staff were very helpful. The food was good.
Miinukset: Needed a lot of money spending on it.
Plussat: It was very basic but clean and comfortable and value for money for a family.
Miinukset: The decor in the rooms could do with updating plus there was no shower in our room.
Plussat: The facilities, breakfast etc
Miinukset: Needs a drastic refurbishment urgently!! Hotel is quite run down, Also group of lads stayed above our room and kept my wife and daughter awake most of the night along with myself, they were shouting and jumping about and we honestly thought they were going to come through the ceiling at one stage, went down to reception to complain and it was all locked up and nobody to be seen, very poor !!
Plussat: We enjoyed all the facilities, but particularly liked the fact that the hotel had a swimming pool
Plussat: A Very friendly hotel, with helpful staff and good food, The rooms were Spacious, clean and comfortable
Ambassador Hotel sijaitsee keskustassa, ja Scarborough Spa ja Peasholm Park 10 minuutin ajomatkan päässä. Käytössäsi on express-uloskirjautuminen, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Palveluihin kuuluu ilmainen pysäköinti.
Plussat: The view from our window was glorious. We had a good view over the bay, even thoughthis was not officially asea view room. We were there during the first snowfall and the view became magical. Our room had just been refurbished and we think that we may have been the first to sleepin the new bed. Breakfast was excellent.
Miinukset: The room was a little bland with no pictures on the wall. This was probably because they had not actually finished the room refurbishment though. Ditto the reception was cold with no carpet, but it did look as though a new one was going to be put down soon.
Plussat: We have used this hotel many times in the past and been very satisfied. This time the public faciliteis were juste as good and the decor was improved. The staff were as pleasant as on previous occasions.
Miinukset: The food was overpriced and poor quality - raw vegetables; meagre portions and not hot enough. Also there was no indication of price on the set menu, which on previous stays has been very good value. We moved rooms three times in one weekend due to poor standard - shower dirty and not working properly; room cold and dirty. However, the housekeeper was very helpful once he found out we had a problem. We are reluctantly putting in a complaint and are disappointed not to be able to recommend the hotel as we have done to many people in the past.
Plussat: everything, the room was lovely, the hotel itself was lovely, great location, great view, great price.
Plussat: Very comfortable, clean and warm. Excellent location and friendly.
Plussat: Great location. Well appointed restaurant and bar. Good value.
Plussat: the swimming pool and spa were relaxing also breakfast in bed
Miinukset: two single beds pushed together, bathroom to close to the fire alarm and because it took ages for the shower to warm up when it eventualy did the steam set of the fire alarm off on three occasions also flooded the bathroom due to bad plumbing.Was put in a disabled room which for a young couple was off putting and to top it off one of the bars on the wall fell off when i leant against it so was a hazard for any future disabled guest, i paid for a more expensive room on the website so dread to think what the cheaper rooms are like. To be fair if we had to stay more than two nights i would have changed hotels.
Plussat: The food in particular. Excellent value for money.
Plussat: the staff were professional room was very clean breakfast was very good all in all a very pleasent stay
Plussat: breakfast was very good and nice to have a quiet pool and sauna
Miinukset: shower had very low water pressure so annoying to use
Plussat: enjoyed the pool+entertainment
Scarborough Spa ja Peasholm Park sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Palveluihin kuuluu ilmainen pysäköinti.
Plussat: The hotel was clean. The staff was friendly. The food was beautiful. We found the hotel bar very welcoming and comfortable.
Miinukset: There wasn't anything we didn't like. In fact we said we would stay again.
Plussat: really pleased with the staff, particularly the waiting staff in the dining room (excellent, polite, courteous, efficient)
Miinukset: would have liked to have been able to use the pool, and thought the restaurant menu was a little limited in choice
Plussat: Very efficient and courteous staff
Plussat: great hotel, excellent staff, great food, will be back next year
Plussat: lovely hotel, clean, helpful staff, lovely food, would definitely stay there again
Plussat: Cosy, comfortable hotel, very relaxing atmosphere. Husband partially disabled and found easy room access for mobility scooter and grab rail on bath was a necessity - thankyou!
Miinukset: Yes, on our second evening in the bar, there was no bitter lemon available for my vodka - stock up for next visit!!!
Plussat: Clean, good facilities, excellent breakfast and choices, good staff
Plussat: Staff friendly and hard working. Service was good as was the food in the resturant. Good atmosphere in bar area after meals
Miinukset: Wooden floors at room area creaked too much
Plussat: I think the hotel was in a good location to see all the sites in scarbourgh, It was very clean and tidy and has had a recent make over in the reception, dining rooms etc, The rooms and beds were really comfortable to stay in and if i returned to scarbrough i would have no hesitation in staying at the palm court hotel.
Plussat: Good Location, Great Staff, Wonderful Food
Yorkshire Moors sijaitsee 5 minuutin ajomatkan päässä ja Scarborough Open Air Theatre sijaitsee 6 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Palveluihin kuuluu ilmainen pysäköinti.
Plussat: Grounds and traditional "country house" decor in the general areas and dining room were impressive. Our "superior" room was very large, and with two large double beds was really a family room. It was very clean and fairly recently decorated, we would guess. Fairly good value overall, given that we had a 2 night B&B package deal.
Miinukset: The large "attic" room had "Velux" type windows which made it light and airy, but any outside views required being stood up to see them. Some double tables in the dining room were very close to one another. The requested "house wine" at £22 was expensive (and there may have been some less expensive had we studied the wine list)
Miinukset: The rooms are not kept in good condition, and not clean at all. Very dusty! One of the units had what looked like cream all down the dressing table... God only knows what it was! The room I stayed in needed a deep clean. The chairs were grubby - under the tea/coffee tray was filthy. The photo's that are used I'd say was there best rooms, If I had of seen the room we had I'd of never have booked!!
Miinukset: We had room 18 which was up in the attic - the bathroom was beautiful but far too small, the doorway into it would not have accommodated anyone over a size 14 ! !. Also the bed was very hard.
Plussat: View of garden and tranquility of the hotel, good breakfast and very welcoming staff.
Miinukset: Shower had no hot running water on arrival.
Plussat: It was very quiet and relaxing. A perfect place to unwind yet close enough to Scarborough for a change of pace.
Miinukset: The standard of breakfast varied from day to day. Some good some not so good. More choice on the dinner menu.
Plussat: Location, Building, Management - Anna, Food, Service
Plussat: Beautiful building, well run, nice rooms, attentive staff. Excellent menu and dining experience.
Miinukset: Despite an e mailed confirmation of our booking, the wrey head had not received our booking from their centre. Thanks to competent staff we were accomodated and it turned out to be an excellent stay.
Plussat: Location of hotel
Miinukset: Hotel didn't live up to the expections from the website, interior felt like it needed some refreshing/an uplift. Attention to detail with regards to cleanliness needed more focus, ie: cobwebs from light fittings and curtain rails, spider in bath room, thick dust on extractor fan in bathroom, window in bedroom didn't close properly. Felt hotel had potential,but unfortunately not currently being met
Scarborough Spa sijaitsee 5 minuutin ajomatkan päässä ja Peasholm Park 6 minuutin ajomatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys ja matkatavarasäilytys. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
Plussat: Great located hotel with lovely & welcoming staff. Very homely b&b with nice furnishings in the public areas. Breakfast choices were superb. I had full English one morning & finnan haddock & poached eggs on another. Amazing! My partner LOVED the gated lift
Miinukset: Although beautifully clean, Rooms felt cramped. too much furniture - trouser press & hair dryer fixed to walls. Too much furniture really as well. A small chest of drawers would have been fine instead of a vanity table. Perhaps a neutral colour scheme would have made a big difference, such as in the breakfast room? Floor boards throughout the hotel were unforgiving. Creaky & squeaky.
Scarborough Spa ja Peasholm Park sijaitsevat 5 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on pyykinpesutilat ja hissi. Palveluihin kuuluu ilmainen pysäköinti.
Plussat: Very nice hotel,staff very helpful, room very nice, breakfast bit a let down.
Miinukset: Breakfast abit tasteless.
Ashburton House sijaitsee meren rannalla, ja Scarborough Spa sijaitsee 4 minuutin ajomatkan päässä ja Peasholm Park 7 minuutin ajomatkan päässä. Vastaanotto on auki rajoitetusti. Palveluihin kuuluu ilmainen pysäköinti.
Plussat: the breakfast was excellent,the room was very comfortable and the owners were extremely helpful
Plussat: Comfortable, but small room, great breakfast and friendly staff.
Plussat: The Ashburton Full House breakfast was excellent.
Miinukset: Wash basin in bedroom leaked so had to use small hand basin in shower room.
Plussat: friendly atmosphere, lovely breakfast, and importantly parking off road
Plussat: The incredible breakfasts and the cleanliness of our room and the hotel itself. Also it's proximity to the beach and town centre.
Plussat: ideal base for visiting the area
Plussat: Excellent breakfast. Parking space. Close to facilities within Scarborough.
Miinukset: We stayed in the 'four poster' room. Unfortunately the bed was very 'saggy' - so uncomfortable. I kept rolling into the middle! The first night I was cold in bed, so we asked for an extra blanket.
Miinukset: too difficult to open front door. breakfast 8.30-9.30
Plussat: The breakfast was excellent with a good number of choices. The bedroom was a bit on the small side but furnished nicely
Miinukset: The bathroom was to a high standard but the heating in there did not work and it was really cold, we dreaded using it
Plussat: The breakfast was very good quality and service good also. Room was always warm.
Miinukset: The matress on the bed dipped in the middle which made it a little uncomfortable to sleep on
Park Manor Hotel sijaitsee meren rannalla, ja Peasholm Park sijaitsee 4 minuutin kävelymatkan päässä ja Scarborough Open Air Theatre 6 minuutin kävelymatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, matkatavarasäilytys ja pyykinpesutilat. Palveluihin kuuluu ilmainen pysäköinti.
Parhaat hotellit - Scarborough lähellä North Bay RailwayNäytä kaikki
8,6 Erinomainen (2 509 arvostelua)
Crown Spa Hotel Scarborough by Compass Hospitality sijaitsee rannalla, ja Scarborough Spa ja Peasholm Park 10 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Tämä hotelli tarjoaa liikeasiakkailleen 7 kokoushuonetta. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
Plussat: Well equipped gym. Sauna. Spa. Foot spa. Ice cave
Miinukset: Better information on mislaid items. Left jacket in the bar. When we enquired about this 3 different members of staff told us all items which were found would he handed into lost property and it was not in lost property. We explained we had not left the hotel and knew exactly where we had left it. Was not too bothered about the jacket but needed the car keys that were in the pocket. We were told we had to wait till 2.30pm till change over of staff. We asked could you not ring whoever's was taking over and of, as they had previously told us, all items were handed into lost property at reception then what different answer would the change over of staff given us? The manger went to ring another member of staff. He came back a short time later with my jacket that had been found hanging up in the staff room. Why was it hanging in there I wonder? And not handed into lost property? I was just pleased to have my car and house keys back!
Plussat: No parking
Miinukset: No parking
Plussat: I liked the cleanliness ,warmth and quality of this good hotel.Reception staff were nice,dining room staff were friendly and efficient.
Miinukset: I didn't like the "no access "to the rooms until exactly 3pm on the day of arrival although the lounge area was pleasant with good quality tea and coffee while you waited.. Or the 11a.M. checkout.Breakfast was adequate.A Buffet with more choice would have been a better option ,instead it was brought to you and although hot it had been made a while..
Plussat: The rooms were brilliant. The decor was really nice, modern and stylish. All the staff were really friendly and made you feel at home. the best thing was the quality of the rooms and the television in the bathroom.
Miinukset: nothing at all. we had a brilliant and lovely time.
Plussat: Staff are polite and very helpfull. We wanted to eat out and they gave us a list of places and a map to follow so we could find uor way back easily. We locked our key inside and they gave us another one without saying a word. They filled our tea tray and made our bed every day.
Plussat: The restaurant area and front entrance were impressive.
Miinukset: Back entrance area is seedy, dark and the inner lobby and stairs were in need of redecoration.Noisy water pipes and floorboards, lift not working, poor menu for vegetarians. Early check-out time 11am not 12 noon.
Plussat: The big bathroom
Miinukset: Lack of car parking would discurrage me from visiting again
Miinukset: Staff were continually under pressure due to lack of experience and under-staffing. Minor complaints could not be addressed quickly.
Plussat: The staff were very pleasent, the Spa was wonderful and I for one liked the creaky floorboards, they added character and charm.
Plussat: The friendliness and excellent sea view
Plussat: evening dinner and the hotel location, and the parking arrangements
Miinukset: Very poor breakfast self service counter, the worst we have experienced, staff failed to fulfil requests, ie. morning paper, teapot of tea a breakfast, fail to correct the bill, and failed to notice a family/guests who have their child use a potty whilst we were dining close by.The hotel have been informed.
Peasholm Park ja Scarborough Open Air Theatre sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, kielitaitoinen henkilökunta ja matkatavarasäilytys.
Plussat: Fine Edwardian interior, warm and confortable. Good breakfast; Splendid position - a few paces from the hotel gives superb views over South Bay.
Miinukset: Can't think of anything!
Plussat: Good location
Miinukset: No car park, cold drafty room, old fashioned & tired decor, a bit too close to a Shearings hotel/holiday. The breakfast was a typical overcooked buffet, little fresh fruit or yoghurt not worth £15 each!
Plussat: just thought it was a friendly place would defo stop there again
Miinukset: only problem was there was one cup in the room and it was a doubble room
Plussat: room excellent--- food excellent
Miinukset: not very good at replacing teas, milk etc in rooms car parking a night mare ( and we live in London.)
Plussat: I and my wife loved the swimming pool and the breakfast
Miinukset: I was not happy that most of the kitchens where not on due to upgrading so we could not order a bar meal and I did not like paying nearly £15 for 2 sandwiches instead and the car parking was a problem as it cost me £12.90 a day tp park the car
Plussat: staff were friendly and willing to help without prompts. the hotel is set closely to the sea-front and town center. the only downfall was the parking facilities - having to unload then drive to park and vice versa the next day.
Miinukset: The only downfall was the parking facilities - having to unload then drive to park and vice versa the next day. the 'set price' for evening meal was costly too!
Plussat: general comfort and service. also the convenient location
Plussat: I liked the room which was comfortable and well furnished
Miinukset: I have to use a walking aid and the number of steps made it very difficult. Absence of hand rails made it dangerous for me. I had to have a lot of help moving around.
Plussat: The breakfast was very enjoyable.
Miinukset: The staff on reception were rather abrupt and unapproachable also we booked a "superior double room" but were given twin bedded.
Plussat: the food was good room was ok only the noise of the kitchen in room 230 was not good
Miinukset: when we stay agen not in room 230 if posable
Britannia Grand Hotel Scarborough sijaitsee keskustassa, ja Scarborough Spa sijaitsee 5 minuutin ajomatkan päässä ja Yorkshire Moors 13 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, matkatavarasäilytys ja tallelokero vastaanotossa.
Plussat: Fantastic building but rather down at heel. Loved the room and the views but needed a bit of tlc!
Miinukset: It's the only way to keep a building like that paying for itself but it's definitely faded grandure. Love it - it's crazy but in parts a bit itchy!
Plussat: Did not have breakfast at the hotel so can't comment on that. Would not stay in a room with no windows again, too claustrophobic. Finding your way around the hotel was difficult and the signs were difficult. One of the lifts was out of order when we stayed.
Plussat: clean and comfy very central overlooks the beach great history
Plussat: The location
Miinukset: The hotel, the general standard, the extreme shortage of staff leading to unbelievable queues. We were due to stay two nights but left after one preferring to loose our money than stay any longer.
Plussat: Excellent location, decent rooms, vastly improved from ten years previous when I tried it. Reasonable entertainment, great happy hour.
Miinukset: The fact I was charged twice for my room. Once by the booking agent Kayak/Hotels.com, and then again at the reception even though I said it had already been paid.
Plussat: good room and entertainment
Plussat: I thought it stood up to its name Grand and the staff were very polite, friendly and helpful. I enjoyed every minute of my stay may it been a short one , look forward to having a longer stay.
Plussat: The historic building is very impressive from the outside and equally so inside the foyer with the huge staircase taking centre stage. The hotel had it's Christmas decorations up which looked beautiful. We stayed in room 640 which was within one on the towers, it has two windows with beautiful views of the beach and the town and is of a good size. The food was buffet style serve yourself with plenty of choice, soup. salad bar, hot buffet for main and various cakes, ice cream, mince pies plus cheese and crackers. The breakfast was great with fruit, toast, cereal and of course a full English available, this again was self service so worked really well for us. The general ambience of the hotel was very warm and welcoming.
Plussat: Location of hotel.
Miinukset: Hotel staff ar'ent really helpful at all. if you ask the restaurant staff any questions they were rude and did not seem to want to help at all. lifts in hotel also dont work.
Plussat: juccuzzi bath
Miinukset: the rooms we got looked like something from 1930s
Plussat: It was an ideal location
Miinukset: Customer service at both check in and in the restaurant was poor, staff appeared miserable and failed to make you feel welcome. In the restaurant tables looked unclean with streaky marks on them, plates were being cleared of left overs into black bin bags at tables and it was all quite off putting. Quality of Service was very dissapointing at this hotel.
Plussat: Meals were good
Plussat: Though the room was a bit small for a Premium, the Jaccuzzi bath made up for that!
Miinukset: I know its a hard job but, the staff could look a little bit more friendly and a tip bowl in the dining room, put Us off a bit!
Plussat: I liked sitting in on the Line Dancing. I liked the view of the sea and the luxurious lobby. I also was taken by the friendly atmosphere and the staff were extremely helpful. The food was first class both the dinner and the breakfastand the resturant was awesome. I have been to many hotels in London and The Grand would top them all.
Plussat: We booked the premium room and had 1 of the 4 towers to ourselves...amazing.
Miinukset: -lots of building work being done...over 60s only really.