Scarborough hotellit lähellä Stephen Joseph Theatre

Plussat: Pool as spa

Miinukset: We were put in a room main light would not turn off , light on throughout night, 2nd we were put in a different room , not as well laid out as 1st. Room. We were given a bottle of wine for inconvenience. Disappointed it was a continental breakfast for a 4 star hotel.

Plussat: Well equipped gym. Sauna. Spa. Foot spa. Ice cave

Miinukset: Better information on mislaid items. Left jacket in the bar. When we enquired about this 3 different members of staff told us all items which were found would he handed into lost property and it was not in lost property. We explained we had not left the hotel and knew exactly where we had left it. Was not too bothered about the jacket but needed the car keys that were in the pocket. We were told we had to wait till 2.30pm till change over of staff. We asked could you not ring whoever's was taking over and of, as they had previously told us, all items were handed into lost property at reception then what different answer would the change over of staff given us? The manger went to ring another member of staff. He came back a short time later with my jacket that had been found hanging up in the staff room. Why was it hanging in there I wonder? And not handed into lost property? I was just pleased to have my car and house keys back!

Plussat: Cannot fault the room, comfy bed, big bathroom, dressing room, the view was the best in town. Balcony was a bonus.

Miinukset: Should’ve taken ear plugs. People shouting on the corridors til 3.30 am, banging doors above, below, left and right. Had 3 hours sleep maximum.

Plussat: The breakfast was fine with good choice, location was fine too.

Miinukset: Wasn't to keen on being charged for parking after booking.com advertised it as free parking (very misleading)

Plussat: The gym facilities were very good

Miinukset: The room was extremely hot.

Plussat: Excellent location lovely staff and comfortable room.

Miinukset: The restaurant food needs some improvements

Plussat: Excellent location lovely staff comfortable rooms.

Miinukset: The restaurant food certainly needs some improvements.

Plussat: Excellent. Staff very helpful and professional

Miinukset: Clean and modern and great facilities

Plussat: Surprisingly modern, comfortable hotel, with friendly efficient staff.

Miinukset: Nothing!

Plussat: Breakfast was good but not leisurely as not enough space for all guests at peak time We have stayed before and like the view from the room. The reception staff were good. The man on duty at 10.30 am Sunday was excellent Steak served at dinner was excellent

Miinukset: The room is tired. the french windows are tired. The wooden room furniture is 2* quality and worn out. No room service for cooked breakfast

Plussat: The service was good and I liked the location Food lively too.

Miinukset: My room was stuffy and I would have liked a fan or ac The toilet did not flush The shower temperature was borderline warm

Plussat: Henkilökunta avuliasta ja ystävällistä.

Miinukset: Kylpyhuoneessa ei käsisuihkua sekä kuuma ja kylmä vesi eri hanoissa.

Plussat: Clean and the staff were friendly the breakfast was perfect

Miinukset: Couldnt be better

Plussat: Central, clean and fantastic breakfasts

Miinukset: Nothing

Plussat: The Riviera was immaculately clean.

Miinukset: There was a pungent smell from the bathroom which was masked by air fresheners and toilet duck on arrival. After these had worn off it was apparent there was some issue with what I could only describe as drains. I reported this to reception and they advised they would resolve this but the smell was still strong and visible. We only stayed two nights and put up with it as out most of the time and when in the room we kept the bathroom door closed and opened the window wide when using it otherwise I would have asked to be moved to a different room. The beds were very uncomfortable and pillows not firm enough for me.

Miinukset: Trip hazard with carpet not suitable fordisable

Plussat: It’s very nice and clean

Plussat: Breakfast was great plenty of choice

Miinukset: Room was 2 small for price paid noisy seagulls all night had 2 put earplugs in which where supplied by hotel so they know the problem exists

Plussat: Location and breakfast 1st class !

Plussat: Very friendly welcome and check out. Comfortable room.

Miinukset: Seagulls crowing! But lovely to receive complimentary ear plugs! :-)

Plussat: Friendly staff breakfast was very nice

Plussat: Great brekkie. Great location. Great staff.

Miinukset: Not so great birds

Plussat: Great located hotel with lovely & welcoming staff. Very homely b&b with nice furnishings in the public areas. Breakfast choices were superb. I had full English one morning & finnan haddock & poached eggs on another. Amazing! My partner LOVED the gated lift

Miinukset: Although beautifully clean, Rooms felt cramped. too much furniture - trouser press & hair dryer fixed to walls. Too much furniture really as well. A small chest of drawers would have been fine instead of a vanity table. Perhaps a neutral colour scheme would have made a big difference, such as in the breakfast room? Floor boards throughout the hotel were unforgiving. Creaky & squeaky.

Plussat: Breakfast not included. Staff friendly. Hotel huge with lifts and stairs. Accessible toilets and ramps downstairs. Loads of nooks and crannies (library room, comfy seats some books and a piano. a pool. A games room and conservatory. Our room was spacious with loads of wardrobe space and a toilet and shower room. It was all clean and fresh. Plainly decorated and basic furnishing (built in wardrobe, dressing/brew table with mirror and twin beds, small plastic seat for the dressing table). The water was hot.

Miinukset: The shower was fixed; my daughter and I are 5 foot three and four respectively and that meant a jet straight in the face; plus you needed to close the shower doors before putting on the shower otherwise the floor would get wet. The car park is small and busy (there is another one around the back of the hotel). I actually could get the internet (we were on the second floor) but it did not stretch to my daughter's side of the room. Its a fair stretch too and from the beach.

Plussat: Building very impressive from outside,beds comfy,waiting staff at breakfast were very good,parking on site.Travelled with family,I liked the place but younger members not so much.

Miinukset: Our room was quite small and so was the bathroom,shower slow,no hairdryer and 1 sachet each of shower gel,no shampoo.(We brought our own)Its a massive building and would take years and a lot of money to upgrade.It was a good walk to the city centre and we used sat nav to find it.

Plussat: Clean, had most of everything we needed Nice park right next to hotel Spacious apartment for family

Miinukset: In need of refurbishment Better use could be made of communal rooms Wasn’t enough cutlery and glasses in apartment

Miinukset: The whole place looked like an old insane asylum from when you pulled up to the main entrance. Would have been better with a bicycle to get up the street to the main entrance. Once we were in we could barely understand the receptionist. We ventured on to our room and found it to be sparsely furnished with Mark's on the head board and bathroom tiles falling off the wall round the bath..not safe with a child present. We could hear EVERYTHING from the joining room and we were only in there for 5 min and decided it just was not for us.

Plussat: It was close to where I had to work

Miinukset: Smell as soon as you walked through door, car park , you had to be in early to get spot then had the chance of getting blocked in. The room was very basic with cardboard taped above door to stop light. TV would only get good picture on channel 3 WiFi would not stream on my tablet . The place is in real need of work in my opinion . iWork away a lot and thus is the worst ever , if I had not pre-booked I would have just turned around and found somewhere else. I was booked for 3 nights but only stayed 2 as I could not stay another night

Plussat: Nothing

Miinukset: Beds uncomfortable.. Staff rude when complaining. Price of soft drinks ridiculously priced. 5.70 for pint of blackcurrant and soda. Hotel dirty and run down. Lighting in room poor. No room in bathroom.

Plussat: Very accommodating

Miinukset: Nothing

Plussat: Lift was helpful although small. Bed was comfortable. Bed linen and pillows were clean. Wardrobe a decent size ample amount of hangers.

Miinukset: The road to the hotel had cars parked both sides and was narrow. The car park(s) had maximum spaces for 26 cars but hotel had 36 rooms i think. Shower room was new and had sealant over the floor.The safety catch on the main room window was not fixed in place any child could have climbed out or fallen out of this window from the 2nd floor. No full length mirror, No drawer unit.Carpet was filthy stains allover it.

Plussat: Good price, big rooms and plenty of space. Fun family at the swimming pool and games room even the weather is not permitted you to see the sea. I will come back again

Plussat: Little pool, location and pub in hotel, games room - although had to pay 50p for a table tennis ball. Friendly staff

Miinukset: The hotel is in need of refurbishment. Carpets in family room (room 3) smelt, tv damaged, no plug in sink and considering there was only a bath - not ideal. Did report to reception next morning but wasn’t fixed during our 2 day stay. Very dated and drying room didn’t dry swimming costumes :-(

Plussat: Outdated, tired looking. So old fashioned it was like being in a 70’s timewarp!

Miinukset: Everything!

Plussat: Great view from the bar terrace

Miinukset: Hôtel has seen better days

Plussat: Lovely bed Good room great view. Ex. Breakfast

Miinukset: Shower not working. Cleaner windows

Plussat: We had a very nice stay

Miinukset: Nothing

Plussat: The view from the restaurant across the harbour

Miinukset: 1. The bedroom was damp and poorly furnished 2. The bathroom smelt of stale urine and the shower was poor 3. The breakfast was poor

Plussat: Huge room, great location just a short walk to the harbour but far enough away to be peaceful. Amazing sea view from hotel. Great breakfast with sea views and the same fir the bar terrace. All the staff were polite and friendly.

Miinukset: The room was a little tired but it was excellent value fir the money

Plussat: Amazing breakfast and great location. The view from the terrace was spectacular

Miinukset: Very warm

Plussat: I loved my room - the size of it and the view and the comfy armchairs to sit in to enjoy it. Great to have an elevator. Staff were friendly and helpful. Car parking was easy.

Miinukset: I think they will know it could do with sprucing up in places, but regardless, it is still a great place to stay.

Plussat: The location is really convenient for the beach, town centre and Spa, but a little way away from the hustle and bustle. Our room was clean and spacious with a lovely long-range sea view. We didn't eat at the hotel but did use the bar, which has a nice outdoor terrace.

Miinukset: The hotel is quite run down and could use some refurbishment. Some of the staff are a bit lacklustre and there were a few grumbles about being under-staffed. In particular, the woman serving behind the bar could use some customer service skills, such as saying 'thank you'. She also drained the grots out of the bottom of the wine bottle into my glass rather than open a new one.

Plussat: The reception staff two young men were polite and friendly.. Very welcoming.. Breakfast was lovely.. Buffet style best bacon in town.. Great sea views from bedroom window.

Miinukset: The evening meals could have been better for the price.. The mattress was too hard..

Plussat: The bed was large and comfy, but the sheets didn’t fit

Miinukset: A little extra care vacuuming

Plussat: Cleanliness and friendly staff. Also the food was excellent and breakfast well organised.

Plussat: The pool and sauna were fantastic . Nice cooked breakfast and friendly staff

Miinukset: Very small double bed pushed up against wall. Rusty shower head and dirty bathroom with mould on shower tiles. Rubbish left behind furniture , window wouldnt close and plug socket hanging off wall

Plussat: Lovely view over the sea. We had a sea view room which was well worth the additional price

Miinukset: Greasy fried breakfasts

Plussat: Pleasant staff and good facilities

Miinukset: The site of the hotel was a little further away from the main attractions by foot

Plussat: Breakfast room was very messy dirty tables not cleared, continental breakfast area very messy hardly any cutlery available overall not a good breakfast experience

Miinukset: Bedroom was very dingy dirty scruffy wallpaper shower was so dated no hot water in shower , window looked out on to a dirty scruffy smoking area dirty ear buds lying everywhere was going to ask for a discount on price i paid , but i supouse the old saying is right , you get what you pay for !!!!

Plussat: Staff were wonderful and helpful. The spa section is a nice touch. The location is nice to walk across to the beach and visit the Italian Gardens. Lovely view at breakfast.

Miinukset: The interior could do with a bit of a refurb... a lick of paint here and there but nothing to overly complain about.

Plussat: The staff were friendly particularly the chap who worked overnight. Nothing is too much trouble. The hotel was clean and in a good setting - check in was good

Miinukset: I was unable to get through to the hotel prior to my visit by phone or email, which was disconcerting as I didn't know the area and my sat nav took me the wrong way, however I could not get through to anyone at the hotel. No air con in the hot weather but was given a fan. NO SEA VIEW and I paid for a sea view room

Plussat: Breakfast

Miinukset: Room was tiny and cramped taps were hanging out in sink black mould round shower tray wallpaper all ripped around bed and looked on to a scruffy garden area with all paint peeled off

Plussat: Terrific views lovely situation inspite of mobility problems have stayed here twice this yr

Miinukset: Very difficult to access from town up hills that are extremely steep my wife has a mobility scooter and it conked out half way up hill.

Plussat: Staff brilliant, breakfast very good.

Miinukset: The steps to bedroom, our fault didn't ask what floor we was on when booking.