Scarborough hotellit lähellä Stephen Joseph Theatre

Plussat: Good breakfast with variety

Miinukset: Shower was not satisfactory water too hot of fact dangerous design poor with flimsy shower curtain no instructions on each tap that we flooded the bathroom causing water on the floor a danger of slipping

Plussat: Well equipped gym. Sauna. Spa. Foot spa. Ice cave

Miinukset: Better information on mislaid items. Left jacket in the bar. When we enquired about this 3 different members of staff told us all items which were found would he handed into lost property and it was not in lost property. We explained we had not left the hotel and knew exactly where we had left it. Was not too bothered about the jacket but needed the car keys that were in the pocket. We were told we had to wait till 2.30pm till change over of staff. We asked could you not ring whoever's was taking over and of, as they had previously told us, all items were handed into lost property at reception then what different answer would the change over of staff given us? The manger went to ring another member of staff. He came back a short time later with my jacket that had been found hanging up in the staff room. Why was it hanging in there I wonder? And not handed into lost property? I was just pleased to have my car and house keys back!

Plussat: great

Miinukset: the weather!!!

Plussat: It was v quiet room

Miinukset: No toilet roll holder - bit of a tired room decor was dated

Plussat: The spa

Miinukset: Not value for the money, room was just standard, the view was poor even though I requested sea view.

Plussat: It was in Scarborough

Miinukset: Snooty young lady on reception - when I had parked in the loading bay as there was no on street parking close by I enquired where I could park - the reply “ there are 26 other streets to park on in the surrounding area” Which wasn’t an answer I wanted when it was dark, on my own and didn’t know the area. I was then advised there was ‘secure’ parking for an additional £8 - which I took. This was still around the block with a walk along streets to get back to the hotel. Breakfast may be advertised as included but this is only continental, cooked is an additional £5

Miinukset: Hotel was nice and clean, staff polite and friendly and helpful although the dining staff were a little flustered and rushed, rooms was ok once I upgraded to a bigger room, bed comfy. Meals were OK, waitress got the wine order wrong but was quickly sorted. Breakfast was OK tgd usual selection the only downside was whilst having breakfast the music was playing ACDC which since the a age was about 55yrs a little too much I think..

Plussat: Fantastic room and facilities. Very tasty restaurant. Great hotel location and helpfull staff. Overall amazing hotel.

Miinukset: Only one thing which is price for the full breakfast. In my opinion is too expensive.

Plussat: The staff were good. Breakfast was good, the sea view was unimpeded. Great room apart from the poorly sized bed

Miinukset: For one of the best and most expensive rooms in Scarborough I was bitterly dissatisfied with the length of the bed. I'm only 6ft 2" but had a poor night as my feet were unsupported off the end of the bed.

Plussat: Staff were fantastic

Miinukset: Nice but over priced hotel. Creaky floors. Expensive breakfast

Plussat: Good breakfast,We had the full English but the continental would have been sufficient as it was more than the avarage continental. The location is good, quiet part of Scarborough but not far to walk in to the centre or any of the main parts of Scarborough.

Miinukset: The bedroom did not have airconditioning. Being an older building the windows were sash style. We could not open the window because the cord was broken at one side, so the room was a little hot. ( Did not want to mess with the central heating radiator.)

Plussat: Henkilökunta avuliasta ja ystävällistä.

Miinukset: Kylpyhuoneessa ei käsisuihkua sekä kuuma ja kylmä vesi eri hanoissa.

Plussat: Comfort of the room , great breakfast and pleasant staff.

Miinukset: Quite noisy at night, with floors creaking either above or adjacent our room, and you could clearly here other residents moving around, this could explain the ear plugs that were supplied in the room.

Plussat: Excellent breakfast Plenty of choice

Miinukset: THE RAIN

Plussat: The location, Friendly Staff, lovely breakfast.

Miinukset: Nothing

Plussat: Clean, comfortable, very good breakfast. Great location, well kept hotel.

Miinukset: Parking.

Plussat: The breakfast was spot on

Miinukset: Nothing

Plussat: The location was perfect and breakfast was delicious. The 2 ladies serving the breakfast were very warm and friendly. Our room was great, really spacious and clean. We loved the comfortable bed and good quality bed linen. Tea making facilities, a trouser press and a hairdryer were provided. We also had a lovely sea view from our room.

Miinukset: There was a lot of noise from the club/bar (until 3am) located on the adjacent road on Saturday.

Plussat: The hotel was fantastic the only problem we had which was no fault of theres we hadnt seen it in the write there stairs down to the breakfast and as we have mobility problems but to be honest we did manage very well Will definitly be going back

Miinukset: Nothing

Plussat: Excellent breakfast. Friendly staff. Perfect location.

Plussat: The Breakfast was very good

Miinukset: Everything else

Plussat: The breakfast was exceptional, fresh local produce, and it showed. The taste of the food was excellent, hot, served by a very pleasant waitress, quick, efficient and food delicious. . There was everything one would want, fruit juice, fruit, cereals, tea, coffee, toast, preserves, even kippers and finnon haddock. The full English breakfast on its own was worth the nights room rate. What more could I say.EXCELLENT. The star rating of four doesn’t do this place justice I’d certainly give it a five star for food, service, comfort, cleanliness, room facilities. We have stayed at various places in Scarbrough but the Riviera Town House beats them all hands down. We certainly will not be staying anywhere else in the future. The bed was one of the best we’ve slept in, not had such a great nights sleep in years .extremely comfortable. This is an honest and factual account of our stay and are pleased to recommend to anyone.

Miinukset: Ok no Bar or Restaurant for evening meal, but we knew of this before we booked, but there were enough places around satisfy our needs.

Plussat: Great located hotel with lovely & welcoming staff. Very homely b&b with nice furnishings in the public areas. Breakfast choices were superb. I had full English one morning & finnan haddock & poached eggs on another. Amazing! My partner LOVED the gated lift

Miinukset: Although beautifully clean, Rooms felt cramped. too much furniture - trouser press & hair dryer fixed to walls. Too much furniture really as well. A small chest of drawers would have been fine instead of a vanity table. Perhaps a neutral colour scheme would have made a big difference, such as in the breakfast room? Floor boards throughout the hotel were unforgiving. Creaky & squeaky.

Plussat: It was clean and comfortable

Miinukset: It was a bit dated

Plussat: Location and a grand building although in need of a cash injection to bring upto date games room and indoor pool were good

Miinukset: Dated decor and furnishings in 1 bedroom apartment but clean and tidy

Plussat: Couldn't fault it. The staff were very friendly , Breakfast was nice and plentiful, Room was large and clean.

Miinukset: It was a 20 min walk into Scarborough but i have to be honest it wont put us off going again we really enjoyed our stay .

Plussat: The bathroom had been very recently updated to quite a high standard for a place like this but everywhere was very clean and breakfast was ok, they just need to know you can’t really precook poached eggs!

Miinukset: It’s quite a drive let alone a walk out of town and feels a little institutionalised

Plussat: Pool, bar and games room.

Plussat: Loved our stay, my 2 children enjoyed swimming pool & games room. Then little play in the park.

Miinukset: How hot the rooms was, radiators left on alnight. Could hear the rain hit top of metal roof around the back.

Plussat: Very spacious, rooms and public areas kept clean, staff welcoming and friendly. Amazing for families, lots of space to move around, also nice warm pool which grandkids loved.

Miinukset: Could do with updating but it's such a big building that it would take a long time and cost a lot.

Plussat: Good location, hotel needs updating

Miinukset: Breakfast on the saturday was poor, better on the Sunday. Shower not working correctly hotel needs updating

Plussat: Car parking good location, bathrooms ok and plenty of hot water. Helpful staff

Miinukset: Hostel styled interior corridors very old dated paintwork all chipped and scruffy. Constant hallway light shining into room through above door window which was covered with a scrap of really old rag.

Plussat: The location is great if you do not have any disabilities if you have any leg problems it is very tiring getting up the large number of steps. If your young and fit it would be great nothing the hotel can do about this. The sea views are great.

Miinukset: Like most seaside hotels it needs money spent on it, but is acceptable Would not go again because of the steps from the Town but as I said nothing the hotel can do about this.

Plussat: Friendly staff. Fabulous views across the South Bay. Quiet setting. Lovely breakfast and a fantastic price to boot.

Miinukset: It would have been nice to have a TV that worked.. But this is a mere nothing really

Plussat: I liked the curtains in the room, the stained glass windows in the stairway. The quality of the decor was high, there was no sloppy maintenance of the inside of the building, very smart. The staff were friendly and were happy to explain things I needed to know.

Miinukset: I didn't like the fact that you needed both hands empty to open the room door from the inside. Electronic key cards are so much easier. I can imagine if was an older person it might be struggle.

Plussat: It’s public areas

Miinukset: Rooms are getting tired

Plussat: The hotel represented exceptional value for money. We had a family room which was very large and with fantastic sea views. The breakfast was good. The staff were friendly.

Plussat: The bedroom was large and very comfortable. Would definitely recommend and would use again. Breakfast was very good.

Plussat: Breakfast was okay, except the hotel ran out of veggie sausages and croissants on Sunday. The waiting staff were one member down, and consequently very rushed, but made the effort to smile through it and promised veggie sausages for the next day and kept that promise. I didn't like the coffee supplied for breakfast but the tea was a lot better. Bedroom and bathroom were comfy, but slightly tired. Plenty of communal areas to relax in.

Miinukset: Making sure there was enough food for a busy Sunday morning. And as mentioned the coffee was a bit muddy tasting to me.

Plussat: Great view from room..Staff were very helpful and friendly. And good value for what we payed for our stay..

Miinukset: Room a little small.. Shower was very poor..

Plussat: Comfy bed. Good location.

Miinukset: Lack of overall Wi-Fi in premises. Only available in a couple of areas. Very run down hotel. Quality of food at breakfast bad. Two out of five for househeeling.

Plussat: The breakfast was very good and the location of the restaurant is great

Miinukset: The room was not very nice and the furniture was falling to bits.

Plussat: Comfy bed , clean room

Miinukset: Need tea making facilities in room , every one needs a cuppa when they wake

Plussat: Good location with free parking on the street

Miinukset: Asked for room with sea view but could only see it if you leaned out the window! Bed was rock hard, TV was very intermittent, shower did not work properly and towel rail was red hot but radiator was never on, no bar just vending machines, no other meals available other than breakfast and that wasn't the best, no jacuzzi just some bubbles in the pool which you had to get out of to switch on, pool was dirty and sometimes cold without any proper changing facilities and lockers that didn't lock, the showers could have been better. No where to really sit and lounge there were a few seats but got full quickly and coffee was expensive from vending machines again

Plussat: The hotel was clean and provided a good breakfast. The location is great, out of the centre but within walking distance. The lady through the day was extremely helpful.

Miinukset: The check-in experience could have been a little better.

Plussat: Nice little hotel with friendly staff. Breakfast was good. Location is great with views over the sea from my room. Would recommend.

Miinukset: Slight issue with the bed on arrival, but the staff dealt with it reasonably well.

Plussat: Breakfast was lovely although the young girl clearing up clearly didn't want to be there.

Miinukset: Disappointed there was no bar - only a vending machine!

Miinukset: Tea and coffee facilities were poor as box they were in seemed unclean.

Plussat: The staff breakfast pool car parking clean bedding

Miinukset: Television did not work bathroom toilet seat loose toilet bowl needed deap clean

Plussat: The staff were very friendly and helpful We went to the pool which was very good

Miinukset: Nothing

Plussat: Very large room with wonderful sea view. Room was warm and inviting. Breakfast was a bonus, hit and cooked to order. Staff all polite and efficient.

Miinukset: Just a small detail, the toilet system was very noisy.

Plussat: Nothing

Miinukset: If you are looking at this hotel and thinking it looks nice please do not make the same mistake we did The photos are very well taken of pool and spa area, the pool is tiny not even enough space for two to swim alongside in middle. Jacuzzi is some bubbles coming into bottom end of pool and sauna door doesn't seal so doesn't get hot. Pictures of room look nothing like room in real life Seaview bar is actually reception area with vending machine No working lifts and in general disrepair Customer service is absolutely shocking asked to speak with managers apparently there arent any and was told to put complaint in writing which would be sent to directors, despite numerous emails, they have not had the decency to respond Dont waste your money and spoil your break by staying here book elsewhere