Scottsdale Lomakeskukset

Plussat: Staff were unbelievable, so accommodating & lovely, couldn’t fault them. The hotel itself was also great but the hospitality is what we will always remember.

Miinukset: Couldn’t really fault anything, it was exactly what we expected & more.

Plussat: Beautiful hotel—the location and surrounding environment, stunning! Our casita was lovely and spacious! It was a really wonderful property overall. All staff members from hotel concierge, car valet, pool & restaurant servers, grounds keepers and housekeeping, were delightful. Two other bonuses: complimentary charging and parking for Teslas and EV/hybrid vehicles, and on their website the hotel claims to be "pet friendly" and welcomes up to 2 dogs under 30lbs to stay for no addition fee. However, there was some confusion with their pet policy once we arrived to check in... (see negative notes.)

Miinukset: The hotel claims to be "pet friendly" and charges no addition fee for furry friends under 30lbs, which was great news for us. My husband and I chose to stay here because we wanted to travel and enjoy our stay with our 7lb dog. However, upon check-in, we were given a pet waiver to sign, which listed a number of rules & limitations (none of which were mentioned on their website, btw), including one line in particular stating "Pets are not allowed in any food & beverage outlets and all pool areas of the resort." For clarification, we asked the receptionist if pets are allowed on the outdoor patio areas of the restaurants, and were told they are not. We were very confused. A "pet friendly" hotel that doesn't allow pets to join their humans on the patios of restaurants, or at poolside (outdoors), but also are not allowed to be left unattended in the rooms?... we were honestly a bit bummed out! We did not want to break hotel rules and get in trouble, but we also did not want to have to stay in our room for the whole trip, or have to pay for additional doggy sitting, or have to leave the resort for every meal... that would've defeated the whole purpose of the visit. So, we decided to bring our dog to the restaurants and pool to see if we would get turned away. To our relief, we did not encounter any problems. If anything, all the servers/staff were SUPER nice and welcomed our dog, many of them seemed to be dog lovers/owners themselves. So everything turned out fine, and we enjoyed our stay—phew! But in all honesty, unless they clear up this confusion with their pet policy, I can't say we would come back with our dog, and we would be hesitant to recommend the hotel to any fellow pet parents.

Miinukset: I love this places. Good service. 100%. Nice works employeds 100%. Good food 100%.

Plussat: Staff was extra friendly and helpful .

Plussat: staff restaurants romance spa yoga ambience overall fabulous

Plussat: Great location and views

Miinukset: Pool was packed for a hot summer day and off season. Too loud and crowded with company business people. Was not relaxing

Plussat: Staff, facilities and views are all spectacular. Have been coming here for many years and always enjoy returning.

Plussat: Wonderful place with majestic views.

Miinukset: I like to sleep on a firm pillow so unfortunately this was not to my liking.

Plussat: Staff was very attentive, friendly and professional. The location is gorgeous. In room dining is exceptional. The service is wonderful.

Miinukset: Would have been Fabulous if the pool was not littered with empty drinks from the pool bar. The pool was too warm and not refreshing. Also, there were dead crickets floating in the pool and dirty towels left by guests scatted around. There should be staff assigned to maintaining the pool area and making rounds to assure the area is kept up.

Miinukset: Staff doormen uniforms are sloppy and outdated

Plussat: Nicely appointed rooms and staff were excellent

Miinukset: Nothing

Plussat: Beds are comfortable. Outside patio with TV is great. Spa treatments were exceptionally good..

Miinukset: Baths are a bit outdated. Tubs and showers could be larger. Storage under the sinks would be helpful.

Plussat: Friendly staff, beautiful rooms , great pool .

Miinukset: No complaints

Plussat: Spacious rooms, vibrant poolside, great food and the staff was very friendly!

Miinukset: Resort fees!

Plussat: Great place to stay

Miinukset: At 5:00 am the hot water did not work for a shower

Plussat: The staff were all so amazing, the restaurant had great food, the pool was relaxing and served great drinks. We just loved everything about this place and it was so chic and cool!

Plussat: Everything beautiful resort pleasant staff

Plussat: the decor and the pool

Miinukset: rooms were a little smaller than I expected

Plussat: Customer Service, 24 hr pool/jacuzzi, location of resort, property/room amenities, pool side service, movie night, valet courtesy car service within 5 miles of resort.

Miinukset: Wish pool was larger.

Plussat: Easy check in Fantastic rooms (huge) Fast service Great amenities

Miinukset: Absolutely nothing

Plussat: LOVED our stay here!! The staff was so attentive and friendly, the architecture and landscaping were gorgeous, and we loved/appreciated all of the art and furniture sourced from local artists.

Plussat: Iwe were wowed by it all! Would love to go back

Plussat: In general the hotel has some good entities

Miinukset: Significant number of bugs and mosquitoes

Plussat: Beautiful design, views, landscaping/grounds, wonderful staff

Miinukset: The room was very far from the pool somewhat awkward to walk back so far in a bathing suit and robe

Plussat: Rooms were very comfortable. Staff was very attentive. Food was good.

Miinukset: Can't think of anything that I didn't like.

Plussat: This is A decadent family friendly oasis! Will definitely be back.

Plussat: So beautiful....so clean...so good...

Plussat: The hotel is spread out but unique. We stayed in one of the small casitas that was roomy and clean. the front desk was exceptional. She made us feel special and sent a bottle of champagne to the room for my girlfriend birthday.

Miinukset: Got a knock on the door at 1000 in the morning on our check out day..... With the "do not disturb" sign hanging.

Plussat: The property the staff everything

Miinukset: Nothing don’t change

Plussat: Had elite status

Miinukset: Nothing

Plussat: Not much, the rooms are Extremely small for the price.

Plussat: amazing staff, beautiful grounds, delicious breakfast

Miinukset: excited to come back after the renovation is complete!

Plussat: Location and sense of place

Miinukset: Room smelled like old Clorox rags.

Plussat: Everything

Plussat: Views, private pool all day use if used spa

Miinukset: Service poolside was sub-par. There was also leftover food from the previous guest in the refrigerator

Plussat: The staff super friendly and helpful

Plussat: Didnt have it.

Miinukset: Everything was fine thought the bar should be open and utilized

Plussat: great room/mini-suite . . quite a nice surprise

Miinukset: better sweetner (Sweet n Low is terrible ! ) for in-room coffee, please.

Plussat: This is the best hotel to stay in when visiting Scottsdale, AZ. Everyone is friendly and very professional. Will stay there again.

Miinukset: N/A everyone was wonderful. Great Staff.

Plussat: Everything was fantastic! The pool is awesome!

Plussat: Staff was excellent. Pool area was terrific.

Miinukset: It would be nice if they had a restaurant on site, besides the fast type food served pool side.

Plussat: Everything

Plussat: Kitchenette

Miinukset: My room was small right next to the playground literally. Awful room to get. Most rooms have a fireplace. Not mine. My room was awful. Very disappointing with the price I paid. Ridiculous. Will never recommend nor refer.

Plussat: Better than anticipated. What Luxury! We got a great deal and wouldnt hesitate to return in the future.

Miinukset: Nice room's

Plussat: Location was good. Pool bar food was great.

Miinukset: Room was very dark and air conditioning incredibly noisy.

Plussat: Having a washer/dryer on location was a huge benefit. I requested a room not facing the parking lot, and the staff gave me several options and feedback on the best views from the room. We ended up with a beautiful view facing a garden area that we really enjoyed. Great pool and jacuzzi area.

Miinukset: Can't think of anything.

Plussat: Outstanding property and location; staff excellent.

Plussat: Location and it was very clean. Nice work out facility

Plussat: Amenities, layout, food options, 24 h pool and jacuzzi

Plussat: Beautiful hotel, 5 star service from a friendly helpful happy staff, lazy river, clean pool area, beautiful landscape. By far our favorite place to stay in all of Arizona.

Miinukset: No. Everything is amazing.

Miinukset: It’s class. Hard to put that into words. There’s better resorts. This one is just a go to because of it’s CLASSY

Plussat: We had a pool view, which was very nice! David at check was great, and I always love seeing the dessert bar roll out before your evening gets started!

Miinukset: Carpet in the hallways were really old, and yes we did stay on a holiday weekend. However there was a lot of trash at the pool.

Plussat: Excellent location with free shuttle to Kierland Commons and Scottsdale Quarters

Miinukset: The activities felt a bit thrown together and didn't have very many adult options

Plussat: Excellent location and great people. Comfortable bed and very clean and fresh room.

Miinukset: Bars and restaurants closed very early. I was in a room out of the main hotel. It was a bit of a walk to get to the room every day and evening.

Plussat: Food was good but too fancy. Disappointed that main restaurant was closed for re-model.

Miinukset: The facility should use fabric softener on their bath towels. It's like drying yourself with sand paper.

Plussat: The food the phenomenal Loved,loved,loved the adults only ppol

Miinukset: Took the tour for The Villas. Felt like we weren't allowed to leave the presentation until we bought. The hard sell totally ruined the last part of that Day.

Plussat: Great hotel.

Miinukset: There is a adult pool that is open 24hrs for adults only we were in the hot tub and parents brought their children into the adult pool area and they let them get in the hot tub several adults including myself had to leave

Plussat: Serenity of property, private fire pit off our room was so relaxing, Scotch tour fun and educational, dining amazing at both restaurants, spa treatments wonderful and the lazy river and adult pool exceptional!

Miinukset: Nothing disliked

Plussat: The buzz and the energy

Miinukset: No

Plussat: The room was very comfortable and quiet. The restaurants were good.

Miinukset: They did not fully clean the room for the 3 nights there. we had toy=== call 3 times the 2nd day and they just turned down bed and brought towels and emptied trash. there were lots of pools but all were very crowed and cloudy.

Plussat: The bar staff was amazing and upbeat! Samantha, the Concierge was outstanding! I cannot wait to return!

Plussat: We love the beach area! It’s beautiful around here, so many different pools. When I book somewhere I prefer not to leave or have to load the kids and drive anywhere.. this place is perfect. The food is amazing and there’s plenty to do. Kids are super pleased and so are we. We will for sure be back!

Plussat: Nice staff, fun pools

Miinukset: Very noisy

Plussat: The beach pool but disappointed all pools were in one area only.

Miinukset: Arriving at the resort we were not greeted nor did we feel welcome. There’s no pool side service and only 1 person taking food and drink orders so had to wait a very long time in heat. Won’t return or recommend. Issue with room accommodations.

Plussat: Loved the bird man, all the different activities at pool area, ping pong, corn hole game, checkers, music at pools and different pools. Loved the beach pool, slide and that we could put a chair in the water. Loved everything.

Miinukset: N/A

Miinukset: I just think the check I’m time should be moved up 3 is a little late especially if your doing a staycation

Plussat: Activities daily, amazing pools, service impeccable, food great! Counting down the days until we come back.

Miinukset: No negatives!

Plussat: The theme of the resort and the friendly staff. I really enjoyed my stay and can't wait to go back again.

Miinukset: The view of my room. I booked a mountain side view room and got a courtyard view. I did not get what I paid for.

Plussat: Everything was great. Beautiful room, great pools and restaurants and an amazing staff!!

Miinukset: There is nothing I could say that was negative about this wonderful resort!

Plussat: Gardens pools music

Miinukset: No