Scottsdale hotellit lähellä Greenbaum Surgery Center

Plussat: The location and ease.

Miinukset: Our sink was clogged when we arrived.

Plussat: I loved that the hotel was busy at most times of the day yet the hotel staff was attentive and sharp. They accommodated my needs very well.

Miinukset: Everything during my stay was great.

Plussat: The lobby music was our era. Decor is in orange, gold, avocado and very nice. Zuzus the onsite restaurant was outstanding. All the staff was professional and pleasant. The AZ driver John was very professional and pleasant. We travel with my husbands seeing eye dog and were accepted nicely. Highly recommend this hotel.

Miinukset: The loud music at the pool was not era but modern with a "bump bump" sound. Great for young couples but not for us seniors. No surprise here! The poolside rooms were well insulated so it wasn't an issue.

Plussat: Staff were friendly and accommodating. Beautiful resort.

Plussat: space is cool but as with most of these boutique hotel projects reconstruction is starting to show wear

Miinukset: there is a new giant building project going on across the road and they start construction at 7:00 am checked in after hours took us three attempts to get our room even gave us keys to someone elses room by mistake

Plussat: Reservation and check in process was seamless; especially appreciated ability to check in early after international travel. Lobby smells incredible: reminds me of Hawaii and soap/shampoo/etc in room also smelled wonderful. Love the overall decor and retro vibe of hotel, plus pool is one of my absolute favorites: ample seating, great sun and great bar (service and prices)!

Miinukset: While valet was wonderfully helpful and overall service fine, after finding a small roach in bathroom and being surprised by cost of daily valet (that it wasn't included), I felt a little underwhelmed by value. I travel often for business and this certainly didn't meet my elevated expectations of luxury or service.

Plussat: Great renovation with comfortable rooms and all amenities. WiFi was fair but should be improved.

Miinukset: Pool area needs staff to remove cig butts and not pour drinks out in seating area around pool...unsanitary and lazy. Some bar tenders made people wait a lot longer for drinks at bar where as wait staff were good.

Plussat: Unique hotel with great style. Comfortable and relaxed.

Plussat: Clean and spacious accommodations close to everything in Downtown Scottsdale. My second stay at a Hyatt Place hotel, and will definitely return. The complimentary breakfast was a huge added bonus, specially for those that are on the go, trying to make those early morning business meetings.

Miinukset: Everything was as advertised. I was told that the complimentary breakfast was going to be discontinued...... don't do it Corporate people!! It was a big selling point for me, as well as many business travelers.

Plussat: Well executed overall in terms of aesthetics, efficiency and convenience. Exceptional staff. Robust offerings, notably breakfasts.

Miinukset: No airport shuttle. A little difficult to locate initially. Neither is a deal breaker.

Plussat: staff was very nice and helpful!111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111

Plussat: Good breakfast pleasant staff

Miinukset: Noise. Noise street noises, hallway noises tilll 2 /3 am. on first floor. To bad nice hotel

Plussat: The rooms were designed great and the breakfast was better than expected.

Miinukset: I was charged a fee at checkout that I was not told about and then when I called to ask about it, no one would say what it was. I was told I would get a bill in the mail. It has been one week and no bill. I still don't know anything. This alone, even though my stay was great, will keep me from coming again.

Plussat: Within walking distance to lots of restaurants and shops.

Plussat: We like the location and atmosphere provided by this hotel. It is great to have a breakfast available. The hotel staff is outstanding. All project themselves well. They look like they are there to address any issue with a quick and sound solution. However, we have never had any issue. This is our first choice, when coming to Phoenix for a long weekend.

Plussat: Nice room, bigger than expected. Initially they tried to give room on first floor and said it would be noisy as it was near club across the street and I objected and the manager immediately found a more suitable room which was much appreciated.

Miinukset: Breakfast was just okay. Eggs tasted powdered.

Plussat: location by nightlife and old town, price, room size, cleanliness, breakfast sandwiches

Miinukset: The room was kept very cold. I had to keep turning down the AC.

Plussat: The location and the little breakfast

Plussat: Manager went out of his way to meet my room requirements and also checked us in early.

Miinukset: Hotel staff said the private carts that transport you around Old Town work only on tips. Not True. One of the drivers who took us maybe a block and a half was insistent on $10 minimum charges and pointed at signage that you only see AFTER you are seated as his posted pricing.

Plussat: One you figure the parking situation out, getting from the room to your car is a breeze

Miinukset: Bath / shower is like Best Western quality. Parking lot is a bit confusing

Plussat: The location and cleanliness!

Miinukset: No everything was great!

Plussat: It's so easy for me to access to my room. Breakfast is so fantastic. I really like the setting of the breakfast room.

Miinukset: The couch is dirty. It may need to be cleaned or a replacement. Hotel receptionists did not show a friendly face.

Plussat: One of the nicest places I have ever stayed in every way.

Miinukset: No

Plussat: apartment feel, lots of space, 1 year old was able to run around and not be bottled up in a single room hotel

Plussat: Great location.

Miinukset: A bit dated, but still nice enough. Noise issues all night long.

Plussat: The lock on the entry door was not worling properly. We had to try numerous times before the door would open.

Plussat: Great Value, great staff and friendly

Plussat: Warm, friendly and attentive staff, beautiful and large rooms (all suites), beautiful grounds and wonderful location in the heart of Scottsdale. Breakfast was included and was fresh every day. Nice bar service and restaurant as well.

Plussat: Great location! wonderful room with everything you need. Mattress sunken in the middle but otherwise great room!! Breakfast is super! Perfect place for an extended stay or with family. Really liked the hotel location, Next to everything!

Miinukset: Mattress needed to be replaced and no elevator at all at a three story property.

Plussat: Full kitchen. Separate bedroom. Apartment-style layout. Close walking distance to Fashion Square and Old Town Scottsdale.

Miinukset: Linens on bed could have been nicer. Pillows could have been better. Rooms seemed a little dated but overall nice.

Plussat: Location Breakfast every morning

Plussat: Location and staff

Plussat: I like how the staff welcomed you in and made sure you were comfortable and settled.

Miinukset: No view

Miinukset: Under construction did not tell anyone !

Plussat: Very friendly and welcoming place, very clean hotel with great swimming pools and the classic embassy suites breakfast! Got text messages from the front desk confirming that everything was going ok with our stay. Very comfortable bed and roomy king suite.

Plussat: Newly renovated

Miinukset: The Breakfast was better when it was made to order

Plussat: The breakfast could have been better , it was much better I recall

Miinukset: Breakfast

Plussat: Great Front Desk staff. They worked hard to make things as comfortable as possible during the renovation. Great location. Very nice remodel.

Miinukset: Shower did not work. Maintenance staff tried 3 times to fix it to no avail. Made the stay very uncomfortable.

Plussat: The rooms are very nice, spacious with comfortable beds. The breakfast was good with many options. The tent for the food and bar was not an issue. It works very well and is very comfortable.

Miinukset: Parking and unloading can be a challenge on a busy Saturday night.

Plussat: wifi did not work, tv not HD, need many upgrades to charge the prices they do, rooms were nice, staff was great, happy hour and breakfast good

Plussat: The room was nice. Good comfortable bed. Limited parking closer to the rooms due to construction when the hotel is busy. Great breakfast. Friendly staff

Miinukset: Limited parking due to the construction. I had to park far away but it was only 1 night

Plussat: The room renovation is beautiful. The living room couch is a very comfortable - sectional with a chaise. One of our friends slept on it and felt it was fine. The beds, bedding, and pillows were delightful. There was good storage for clothes. The little kitchen was great for snacks. Even in the temporary tent, the breakfast was good with a variety of choices. The staff was friendly and accommodating.

Miinukset: There were snacks at happy hour in the past, but not now. Perhaps that was due to the construction and the tent. There were a couple of little things in the bathroom: a second towel bar would be helpful and the soap dish became gooey and watery.

Plussat: We'all return since the room and food were exceptional.

Plussat: Location, clean, staff, wifi, comfortable

Miinukset: Coffee in room free but that is all!

Plussat: Great location

Plussat: Rooms were very nice and modern and had floor to ceiling windows. I really liked the design and the rooms are designed creatively so each room has somewhat of a corner window. The shower was also very nicely designed and roomy. The atmosphere of the hotel was excellent. Elevator music and pool music were all excellent. There are pool parties on Saturday afternoons, I guess it's a good thing or a bad thing depending on what you're looking for. It was a little too "college-y" for my tastes. I would have preferred something a bit more "lounge-y" but that's just personal preference. If you're planning on enjoying the pool, don't go on a Saturday as everyone is packed in like sardines.

Miinukset: Front desk staff was not very helpful upon first arriving. There was a line and a 2nd staff member came up and stood at her desk. She looked right at us and then proceeded to just stand there. It took us asking if she was open to get her to help us. Also, they need to update their in room audio systems, they were only compatible with iPods and iPhones with the old 30 pin connectors. Seriously guys? That was 4 years ago. Use a more standard format like audio line in or Bluetooth so everyone can enjoy. Water pressure in the shower was not the greatest. It was barely even coming out toward the end of my shower.

Plussat: The location was solid. Right in the middle of all the clubs and bars. The concierge was wonderful. She rocks. B

Miinukset: The Mega Suite and the additional rooms were dirty. It was pretty gross. Stains and uncleaned furniture. The customer service was the worst I've ever experienced. We had a bachelor party and spent well over $5000 for two nights...you'd think they would go out of their way to make us feel special...complete opposite. They treated us like we were in junior high. They showed up with security guards to the Mega Suite (which is like a rockstar's second home) and made us leave because we were too loud. Keep in mind it was ten guys playing beer pong in a very large room (harmless) and the club downstairs was going full blast...strange that we were being too loud (we weren't). Initially they wanted to kick us out with no refund, but I kept calm and talked them down even though we were doing nothing crazy. At the pool, they treated us like crap as well. It was very odd. The whole staff out there felt super entitled...it was so lame. I've been to a decent number of clubs and the attitude here was bad...definitely the worst for a hotel. Had I known you can't hang out in the biggest "party" suite and actually party...I would have gone to a different hotel. Make that clear before people stay at your hotel. Finally...news flash...you're a hotel, not a club. You're goal is make your guests feel welcomed, not harassed. The GM at this hotel was the worst of them all. Time for the W chain to clean up management at this place. He has let this hotel fall to 1-2 star level. Absolutely awful.

Plussat: The staff, especially the shuttle drivers, was outstanding. So very helpful and personable. We liked the pool and the resort was so close to almost every place we wanted to go.

Miinukset: The rooms were a little outdated but we were told everything was going to be updated within the next year. The drinks at the pool were not all that good so we mixed our own.

Plussat: The grounds were beautiful and the pool is amazing.

Miinukset: The room was not as clean as it could have been. The beds were very soft and had thin blankets and mushy pillows.

Plussat: Everything

Miinukset: Nothing

Plussat: everything outside of the room was great

Miinukset: toilet leaked, shower didn't drain great, plug in sink was broken, no remote

Plussat: Bar, restaurant, staff, spa, room, room service

Miinukset: Not a single thing!

Plussat: Close enough to stadium, great area to bike, easy walk to dining,shopping & stadium. shuttle for guests

Miinukset: need lights on bikes

Plussat: The location was great and the hotel offered a shuttle to anything within a 3 mile radius! Tip required

Miinukset: Wish the empty glasses in the common areas were picked up more often.

Plussat: I liked the location. It was close to Scottsdale Fashion Square, restaurants and bars. The pool was nice and has late hours, and the rooms had doors that opened up to your own private patio.

Miinukset: I agree with others that have said you're paying for the location. Overall... I've stayed at equally priced, if not cheaper, hotels with better customer service, hotel amenities and accommodations. The pool is open from 6 a.m. to midnight. That's great except they closed the bar around 6 p.m. and you had to walk into into the hotel lobby bar to order drinks (per the pool bar staff). I would have liked to dry off before walking into the hotel lobby for a drink, except they ran out of towels. We asked twice for towels and they the pool/bar staff said the towels were on their way. We never got any towels. The only great service we received was from the guy at valet. I will not be booking at this hotel again.

Plussat: Pools and facilities are superb

Miinukset: Wifi sketchy, rooms a bit dated

Plussat: The pool area gets a 10. The lobby gets a 10.

Miinukset: The rooms get a 6. The mattresses are cheap motel quality, which is regrettable.

Miinukset: I was very displeased with how the resort presents themselves on their website versus what this was in reality. Nothing close. It was NOT worth the price that we paid!!!

Plussat: I enjoyed the Spa because the staff was very kind and mellow. After the found out it was our anniversary, they upgraded our room to have a king size instead of two queen beds. They also sent chocolate covered strawberries to our room. This visit was more exciting because of the Spa. The hotel was only decent and a bit dated.

Miinukset: I didn't like the already included gratuity charge, costing around 25% of my already expensive Spa package. The hotel room was decent but they aren't very modern. Hotel towels are rough and over-bleached from years of use. Housekeeping left trash from previous visitors in plain view. Also a bummer that this hotel hasn't upgraded to free continental breakfast like many others.