Halvat lennot Scottsdale

Plussat: "Awesome prompt and courteous service."
Miinukset: "Nothing"

Plussat: "Inflight movies and charging stations at every seat at the delta Gates and at every seat on the plane."
Miinukset: "We had originally reserved a window seat and an aisle seat but when they changed our flight they put us by the window seat and the middle which we didn't like."

Miinukset: "Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses"

Plussat: "Wi-Fi and movies to pick from,super!! Nice music while loading and unloading. Calm feeling with everyone,brilliant idea. Keep it up!"
Miinukset: "Best flight, security our always the downer in traveling."

Plussat: "Great"
Miinukset: "Great"

Plussat: "Boarding was on time and the process was efficient."
Miinukset: "The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky."

Plussat: "Everything"

Plussat: "Great service by crew!"
Miinukset: "Took too long to get on board."

Plussat: "The flight was delayed by 50 minutes and then they underestimated the time to de-ice."

Miinukset: "."

Plussat: "Got an upgrade to econ comfort"
Miinukset: "WIFI wasn’t working. USB charging port wasn’t working either"

Plussat: "Not much to like"
Miinukset: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"

Miinukset: "The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client."

Miinukset: "My flight got delayed for twelve hours with no compensation for a hotel."

Plussat: "customer siervice was great and welcoming was awesome"

Plussat: "Excellent Detroit crew"

Plussat: "On time departure; good updates by flight deck; luggage arrived unscathed."
Miinukset: "Once beverage service was complete, flight attendants retreated to the back of the plane. On a 4-hour flight, it would have been nice to have someone come by and ask if we needed anything, such as water, coffee, or juice. Granola bar was good."

Plussat: "Crew was very nice, boarding went smooth and flight was on time... No complaints!"

Miinukset: "It was freezing cold on that flight. Cold air from side panels above the windows was blasting in our faces."

Miinukset: "Got stuck for two hours sitting in the plane because the computer systems went down."

Plussat: "Clean & modern aircraft Comfortable seat Proactive customer service"
Miinukset: "Delayed departure (due to Air Traffic Control) Finding my bag damaged on arrival More refreshments would have been nice"

Plussat: "Tv on flight"
Miinukset: "Flight attendant skipped me for drinks"

Plussat: "Got a window seat, my luggage arrived with me"
Miinukset: "Late"

Plussat: "Fast boarding, everyone nice."
Miinukset: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."

Plussat: "we got on another air conditioned plane"
Miinukset: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."

Plussat: "The flight attendants were very friendly"

Plussat: "Crew was fantastic! Everything was satifactory and as expected."
Miinukset: "Flight was delayed from leaving the gate due to a fuel manifest needing to be signed. My baggage was really mauled ( by TSA or by Delta baggage handlers, I don't know). One zipper on a compartment was totally torn off. Another zipper was missing its pull and was difficult to open."

Plussat: "EZ play newer plane nice staff"
Miinukset: "Power plugs did not work in seating row and air vents did not work"

Plussat: "Great staff, quick service."

Plussat: "Perfect"

Plussat: "I got home."
Miinukset: "Staff is ticketing were unhelpful in straightening out Boarding process. I ask for help and the agent came over and read the computer screen to me as if that was all he was there for."

Plussat: "Just to clean the cabin a bit more and the folding table tops. thanks!"

Miinukset: "The fact that seats could not be reserved ahead of time. Having them assigned at the gate is illogical and does not reward the passengers who reserve / check ahead of time. Additionally, it creates unnecessary rush at the gate."

Plussat: "Efficient, comfortable, on time"

Plussat: "Service."
Miinukset: "Boarding. Was late because 1- airplane arrive about 10 minutes late and 2-have to wait passengers coming from Orlando."

Plussat: "Friendly and helpful crew. Drinks and snacks were nice and were given in larger portions than some other airlines I've flown."
Miinukset: "The seats were not comfortable. I was in general boarding but I was still disappointed with the seats. Hard to stay comfortable during a 3 hour flight. Cabin temperature was a bit cool for my liking."

Plussat: "Row to myself"

Plussat: "great"

Plussat: "We were late leaving and missed our very tight connection at JFK. When we went to an agent we found we had been already rebooked on another flight through Detroit arriving 2.5 hours later than original. Our luggage was also rerouted to follow our flights and was there in Phoenix!"
Miinukset: "45 minutes is too tight a connection in JFK when you have to change terminals even if the flight were on time!"

Plussat: "Very funny, added comedy to the flight. Great!"

Plussat: "Aisle seat; leaving on time"
Miinukset: "Sat next to family with 3 small children; kids and parents did very well. Wished Delta could have arrange for family to have 3 seats together. Would have been family friendly."

Plussat: "The plane ROCKED"
Miinukset: "The crew on this flight were very "eh", no smiles or anything, just handing coffee and snacks out to burdensome passengers"

Plussat: "Not much, other than we got to Phienix in estimated time of flight, but about 15-20 minutes late."
Miinukset: "Evidently the plane scheduled for this route was downgraded, thus leading to enormous number of seat changes at the gate and a very crowded flight. Delta made their money at the expense of passengers once again."

Miinukset: "i don't like that we didn't have a personal tv."

Plussat: "We were on time!"
Miinukset: "We didn't get our luggage until an hour later after our flight arrived to the destination,"

Plussat: "Delta was on time and the staff was professional. The in flight entertainment was fun and free! I'm definitely flying Delta again!"

Plussat: "It was on time. The crew were friendly . Great flight."

Plussat: "Got home safely"
Miinukset: "Rude crew, flies. Uncomfortable, no entertainment."

Plussat: "Every thing"
Miinukset: "N/a"

Plussat: "Overall. Lufthansa is one of the top airlines in Star Alliance"
Miinukset: "Seats in economy class. The pouches in from of the seats do not stretch enough. It is difficult to place two books!"

Miinukset: "Seat in front was broken (did not hold in place reclining) and my seat was broken too. I was able to change seat but 2 seats broken in consecutive rows is not good as it makes you think what else may be broken and what kind of accidents could occur if seats are not even checked by crew."

Miinukset: "They cancelled my flight"

Miinukset: "Just a shirt flight, no problems"

Plussat: "Nothing!"

Plussat: "Good flight crew, professional, glad I arrived on time"

Plussat: "My booking and ticketing went very well Lufthansa was great"

Plussat: "On time"
Miinukset: "General boarding should be by zones or rows and not first come first serve."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "Hasn't happened. Still waiting."

Miinukset: "Airline lost my luggage on the last leg of our trip."

Miinukset: "There were no options for food, I was just told that there was only pasta left while the passenger next to me ate chicken. This was totally unacceptable. I only hope that this was my last trip with Lufthansa."

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Miinukset: "Flight was delayed want to take off. Luggage did not transfer. Four days before luggage will get to us."

Miinukset: "Food was awful. Looked like something you would find in prison. My second leg did not even have vegan options for me, as I ordered online weeks ago. I was so hungry after almost 14 hours of flying plus a 12-hour layover. I am not impressed with this airline."

Plussat: "my favorite airline"

Miinukset: "First leg of our flight was delayed, second flight departed before we landed."

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "The crew was very welcoming and attentive."
Miinukset: "That the price of the ticket dropped from when I originally purchased it by $500 and when I called for a refund of the difference I was told it could not be done. I also didn't like that we had to pay an additional cost for a seat selection. Selecting seats should be included."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Plussat: "Lovely crew."
Miinukset: "Boarding process was unclear."

Miinukset: "It turned around and we were stuck in Frankfurt for the night."

Plussat: "The crew was very nice and the plane was somewhat new."
Miinukset: "Boarding is always a cluster (it is a mad dash for the gate no matter what section is called) Absolutely no entertainment was offered. Passengers' seats in front of you can almost be reclined into your lap, forcing you to recline your sit into someone else's lap to have some room."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Courteous and professional."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "It was UA. Not Lufthansa."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "very little"
Miinukset: "lousy food. poor movie selection. uncomfortable seats."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "Nothing"
Miinukset: "Crew Service, food,"

Plussat: "I will always try to fly Lufthansa in Europe from now on. You have courteous and capable employees and all of your systems are set up to be intuitive and straightforward."

Miinukset: "nothing"

Miinukset: "At too high"

Miinukset: "The only suggestion I would have is that the entertainment options could be a bit more updated. The movie selection was not as good as I have experienced it on other flights (--- other airlines have a better 'new release' selection)."

Miinukset: "Lufthansa sent my luggage to the wrong destination. And I'm spending the 4th of July weekend in another city without my clothes. And I need to go back to the airport to get the luggage."

Plussat: "Reliable service"

Plussat: "Unlike on US flights, a sandwich provided even though the flight was only 75 mins."

Plussat: "Free entertainment to compensate for the delays."
Miinukset: "Mechanical issues grounded the plane, had to wait 3 hours for new plane."

Plussat: "Boarding process, food and entertainment were excellent."
Miinukset: "Seats seemed a little small, even for economy."

Plussat: "Entrrtainment"
Miinukset: "Seats were not very comfortable. Probably fine for someone of average height, but no way to adjust the headrest for someone shorter."

Plussat: "on time departure, early arrival, decent food, great entertainment options, smooth flying, friendly crew and gate personnel"
Miinukset: "Seats are thin and barely comfortable (just like every other airline's)."

Plussat: "Good flight, liked the extra leg room."

Miinukset: "I was seated next to a family with an autistic child. Because they had checked in late, they were seated separately. The autistic child was unsetted by having to sit separated from both parents, causing quite a commotion during the whole flight. I couldn't rest during the whole flight. Lufthansa should do a better job with accommodating the needs of special cases like this, preferably when they book the flight or before they board. SFO boarding was slow and confusing. There was a backup being caused by having to seat 6 or more passengers in a wheelchair. Then, I followed signs for boarding in Economy, which was at the front of the A380. I was forced to the aisles to the back of the plane, where I prompty collided with other passengers that were boarding the rear entrance of the plane. Why wasn't I just asked to board from the rear entrance to avoid the congestion?"

Plussat: "I slept"
Miinukset: "I arrived at airport with my connecting flight at 9pm, there was no way to check my luggage until 4am. I could not go to transit hall until someone took my luggage so I was able to board but no place to leave luggage like other airlines, that was not fun since the transit halls had the sleep pods I could have used"

Plussat: "Thanks"

Plussat: "I take this flight quite often and actually look forward to it. The food is excellent (especially from Germany to U.S.), the seats remarkably comfortable—although tight, the flight attendants efficient and friendly. Drinks are served generously. No nickel-and-diming, unlike other airlines. The best part is the entertainment system which offers a huge range of movies (very recent blockbusters to classics, in all sorts of languages) on a user-friendly system. Bring your own headphones with a dual-prong adapter, and you will enjoy your flight."

Plussat: "Very smooth flight. Caring and responsive cabin crew. Good food and entertainment."

Plussat: "Friendly staff, upper deck was spacious, good beverage service, good movie selection. Lufthansa is my favorite airline to fly."
Miinukset: "nothing"

Miinukset: "Food looked awful. I have decided not to open transparent package with sandwitch."

Plussat: "very attentive crew"
Miinukset: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Miinukset: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Plussat: "We got to Amsterdam on time"
Miinukset: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Plussat: "Boarding agent extra effort to improve my seating!"
Miinukset: "Food amount less than expected."

Miinukset: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Employees were very friendly"
Miinukset: "The seats were very small"

Plussat: "Very friendly onboard personnel - I really had kind of homy feeling."

Plussat: "Shirt flight but well catered, boarding was efficient and quick."
Miinukset: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Miinukset: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Plussat: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Plussat: "Good service onboard, good food. On time."

Plussat: "Nice flight, nice crew, and a nice experience."

Plussat: "Excellent very good"
Miinukset: "Everting so good ex"

Miinukset: "Food"

Plussat: "Lovely staff, good food, great movies."

Miinukset: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Plussat: "The food service was good and the flight attendants were friendly."
Miinukset: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Plussat: "The food was excelent"
Miinukset: "I have to pay to pay a little more confort"

Plussat: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Miinukset: "Flight was delayed due to weather in Amsterdam area"

Plussat: "The flight was great."

Plussat: "Easy Boarding"

Miinukset: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Plussat: "great choice of entertainment content, friendly crew"

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Plussat: "Loved this 747! Crew was professional and food was very good."
Miinukset: "We had a long wait (25 minutes) at the gate because we were early."

Miinukset: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Plussat: "Night flight so no entertainment allowed sleeping"
Miinukset: "Kosher food could be improved"

Plussat: "Atmosphere, crew were very professional and friendly"
Miinukset: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Plussat: "Crew was excellent"
Miinukset: "Economy was very tight! Seats were uncomfortable"

Plussat: "We really liked the KLM people, from the check in crew to the flight attendants."

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "In general, it was ok"
Miinukset: "Flight was delayed and because of this I missed my connection flight to Amsterdam"

Plussat: "There's almost no padding to them and they're very narrow. I know it's nothing new but I'll keep complaining until something changes, if ever."
Miinukset: "The crew was wonderful, the food was extremely good for economy cabin standards."

Plussat: "Food was relatively good"
Miinukset: "We had ourtrip from San Francisco to Amsterdam which is one of the longest flights ever, andthe entertainment system wasnt working, we kept on telling them several times but nothing happened and at the end they wereeven avoiding us. By the end of the trip when we were approaching Ams, a hostess came and she gave us a $25 dollar discountvoucher to be used in our next trip, this is totally not acceptable!"

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."

Plussat: "Reasonable seat space for economy. Good selection of movies. Food reasonably good. Crew very efficient."
Miinukset: "Boarding at Amsterdam was disorganized. All economy boarded together. No row number boarding (which was the process for the outbound flight from San Francisco). Lights in economy were not switched off or even dimmed during the flight making it difficult to sleep especially if you had a window seat."

Miinukset: "While dropping off my luggage, the staff confirmed that the booking made and paid for was indeed a emergency exit seat. Once on board the seat did was not an Emergency exit row."

Plussat: "The service is very good.Crew is very nice and flight on time."

Plussat: "Great dinner, and unlimited ice cream! Crew are cheerful and helpful as always."
Miinukset: "After status flyers boarded first, general boarding call was for all remaining passengers together! First time in my experience a full wide-body aircraft boarding was not by row. Predictably, the process was slow and chaotic. Last minute switch from a 777 to an older, non-refurbished 747-400. Entertaiment system contents are still great, but the screen is dim and outdated by today's standards. But I would just fill this as luck of the draw."

Plussat: "entertainment options"
Miinukset: "lack of USB or other power outlet to charge my own devices, poor responsiveness from crew, skimpy breakfast (it was a way-too-salty quiche), tighter seat options than my first leg of the flight"

Plussat: "I usually don't like the food on the plane but the food with KLM was great!"

Plussat: "Staff were friendly!"
Miinukset: "Food was not great and no choices."

Plussat: "Uudet elokuvat."
Miinukset: "Ei wifiä."

Miinukset: "Ei wifiä."

Miinukset: "Tegel airport was horrible as it was very confusing. Two flights next to each other at the gates created a swarm of people. Confusing line ups at the checkout counter."

Plussat: "I liked boarding was easy and quick. I liked the space I had in economy class for my legs."
Miinukset: "I didn't like how I had to fly from Germany to Amsterdam to London. but for the fare, I guess I can't really complain"

Plussat: "Nice short flight, everything was on time"
Miinukset: "I went from TXL to AMS. There is *nothing* to do in the TXL airprot :-|"

Plussat: "the crew was fantastic and really kinf"

Plussat: "Loved it"

Plussat: "Good smooth flight, on time. No complaints"

Plussat: "Its a short ride."
Miinukset: "Short ride."

Plussat: "Friendliness of staff"

Plussat: "Stuff"
Miinukset: "Lack of snacks"

Plussat: "The airport it's very nice and clean.."

Miinukset: "long waiting time in the bus before the flight"

Plussat: "Great service, staff and punctuality"
Miinukset: "The food was soggy and overheated"

Plussat: "Brand new A350 business class was excellent - far better than tired old BA planes. Great IFE and food and beverage service. Excellent cabin crew aervice. Overall, thoroughly good from start to finish (Finnish?)."
Miinukset: "Amenity kit was a little basic."

Plussat: "Service, staff, food and beverages all excellent"
Miinukset: "Seat was just a little hard when lying on my side"

Plussat: "see above"
Miinukset: "see above"

Plussat: "Good imfo"
Miinukset: "Easy"

Plussat: "рейсы точно по расписанию, без задержек, персонал внимателный"
Miinukset: "заказала и оплатила билеты за 4 месяца до перелета, а получила место в самолпте на самом последнем ряду у туалета"

Plussat: "See above."
Miinukset: "See above"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Miinukset: "Sound only came out of one ear from headphones"

Plussat: "The blueberry juice is super good!"

Miinukset: "Delay"

Miinukset: "I have traveled all over the world and never had an issue with luggage but finnair lost my bags and have little information on how to help other than a $70 credit which doesn't cover anything."

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "My luggage was found and collected and transfered for me by Phillipines Airlines staff at Hong Kong airport."

Plussat: "Comfort?: had a fat neighbor whose elbow was in my robs"

Plussat: "Everything went smoothly"

Miinukset: "announcement in English hard to understand"

Miinukset: "I ended up sitting in the last row although arrived at the airport early, but was placed on standby."

Plussat: "Arrived ahead of time Crue"
Miinukset: "Sales on board"

Plussat: "Hyvä ja helppo lento"

Plussat: "Pieni kone mutta mukava"

Miinukset: "My suitcase was lost for 1,5 days."

Plussat: "..."
Miinukset: "...."

Miinukset: "The meal made me sick."

Plussat: "Blueberry juice. And best coffee I ever had on an airplane."
Miinukset: "Can't think of anything."

Plussat: "Everything well organized"
Miinukset: "None"

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Plussat: "never happened"

Miinukset: "Something that was unpleasant was if someone spoke through the announcement system it would be very loud through the headphones if someone is listening to a movie or music"

Miinukset: "Problem with baggage"

Miinukset: "Cold"

Miinukset: "The meal time was a bit odd and there was no snacks served in between midnight full meal & breakfast which lasted for about 8hours"

Miinukset: "at least 10 people were waiting at the wrong gate when they finally announced the gate change. the gate was on the other side of the terminal and nothing was indicated on the information screens"

Plussat: "Pääsin istumaan eteen käytäväpaikalle, kuten varaus oli."
Miinukset: "Pienet lapset itki nousun ja varsinkin pitkään kestävän laskukiidon aikana. Tuohon voisi henkilökuntaa yrittää kouluttaa mitä olisi tehtävissä korvakäytävän kivun lieventämiseksi. Esimerkiksi Malaysia ja Singapore airlines antaa kupit molempien korvien suojaksi paineen tasaamiseksi mikä helpottaa korvakipua."

Plussat: "Video and radio were bad."

Plussat: "Lentoaika lyhyt Helsinkiin myötätuulen takia.Cool."
Miinukset: "Istumapaikkani oli vaihdettu huonompaan minulle siitä mitään kertomatta. Surkeaa."

Plussat: "No device charging outlets."

Miinukset: "Dealyed - One hour"

Plussat: "Nopea boarding, edullinen hinta, hyvin aikataulussa."
Miinukset: "Istuimissa ahtautta, epämiellyttävä olla kyydissä. Viihde ja internetyhteydet puuttuu kokonaan."

Miinukset: "The cabin was way too cold."

Plussat: "The catering was on point."

Miinukset: "Food options"

Miinukset: "PHX airport baggage claim was a mess. I had to wait 40 min to pick up the luggages."

Miinukset: "Keeping travelers updated with gate changes and issues that may occur with flights"

Miinukset: "Took forever to get the bags"

Miinukset: "Popup ad in already terrible gogo inflight media playback site stumped entire plan."

Miinukset: "My seat did not go back, no entertainment screen in seat, was not allowed to bring on carry on bag because there was “no room”. However, there was plenty of over head spots available. Was overall not happy with Americans Airlines."

Plussat: "Ease of bording"

Plussat: "The service was very good"
Miinukset: "All was good"

Plussat: "Chicken wrap"
Miinukset: "No individual screens on back of seat rests. Old tube televisions in the ceiling, in the aisle walkway that don’t retract. No WiFi. Which means not even movies on your own device."

Plussat: "People were ok"
Miinukset: "The boarding process is a mess at this airport. Feel sorry for anyone with accessibility issues. Stairs to all planes."

Miinukset: "I tried to change my seat to an available window seat several times after online check in opened using the app and consistently received error messages so ended up stuck in a middle seat."

Plussat: "great"

Plussat: "The staff was impressive with how friendly and welcoming they were! Everything went smoothly and I am a happy passenger!"

Miinukset: "Surprised to see they charge $50 carry on fees at the gate."

Miinukset: "Late departure. Sat on tarmac for 20 minutes"

Plussat: "Pleasantly surprised by AA. I would definitely fly AA again"

Plussat: "The Monterrey airport is very comfortable and fast. The trip was pleasant. The staff very attentive."
Miinukset: "On this trip I wanted to see snow and I did not see it."

Plussat: "loved having a movie to pass the time. Super friendly attendants."

Plussat: "Updated interior. Comfortable chairs. Friendly staff. Pilot communicated well."
Miinukset: "No charging capabilities for devices. Limited food options."

Miinukset: "Ct for. R"

Plussat: "The free movies and plug in phone charger ..."
Miinukset: "No problems or worries from me"

Plussat: "Movies and on time departure and arrival"
Miinukset: "Crazy uncontrolled child in row across from us."

Plussat: "Cheap. Easy. Got me to my destination"

Plussat: "Friendly service"

Miinukset: "I still have not received my luggage"

Plussat: "Nothing"
Miinukset: "Everything!"

Plussat: "Price and schedule."
Miinukset: "Do not like how this or any airlines board passengers."

Plussat: "Timeliness"
Miinukset: "Nothing"

Plussat: "Kayak did not refund or have an option to exchange my ticket for a later time in the year."
Miinukset: "My tickets were 415.00 and I wanted to change the dates and couldn't since I bought from a third party I had to pay an extra 400."

Plussat: "It was fine"

Plussat: "All"

Miinukset: "all flights delayed"

Plussat: "not beat up"
Miinukset: "people trying to get extra carry on on"

Miinukset: "I was told I had to check my duffle bag at the gate, that there was no room for it. When I dot to my dirty seat I found room for three of my bags in the overhead compartment."

Miinukset: "Broken down seat cushion ."

Miinukset: "The people were rude, the food was mediocre."

Miinukset: "Departure to late hard to get other fly conection ."

Plussat: "Nothing"
Miinukset: "Uncomfortable. No entertainment."

Plussat: "We have no other complaints. It was all good."
Miinukset: "There was no air conditioner on the airplane . made it very uncomfortable ."

Miinukset: "They boarded group 1 all at once. I was group 2. They boarded all of us all at once. It was a cluster!. I haven't flew in 6 years. But when I did they boarded by so many rows. Not all at once . Boarding was horrible. It was like a cattle drive."

Plussat: "I arrived safely at my destination on time. Airport was nice and clean in Reno."

Miinukset: "Missed it do to late take off"

Plussat: "Everything from boarding to offloading went smoothly and orderly."

Plussat: "On time, efficient"
Miinukset: "Hoping bag charge goes away."

Miinukset: "No direct flights"

Miinukset: "There was.a constant flow of cold air which was VERY uncomfortable. Everyone around my area had covers over their heads to keep warm."

Plussat: "On time and no issues"
Miinukset: "Seat comfort"

Plussat: "Good experience."