Sesto San Giovanni hotellia

Plussat: Excellent location in one step of Duomo, La Scala, historical/cultural and shopping areas. Attentive staff. Very comfortable and stylish room. Good breakfast.

Miinukset: Nothing )

Plussat: - The design - The comfort and decoration - The friendly a d attentive staff - The breakfast buffet availability until noon - The amenities in the room - The perfect location in the middle of the city - The discount we get for the parking in the nearby parking

Miinukset: - No balconies in the rooms - No rooftop or terrance for the guests to chill in to compensate the unavailability of balconies - No parking at the hotel - The toilet at the reception area is not clean almost all the times

Plussat: The staff, the theme, and the location.

Plussat: Location, fast check-in, room was ready before check-in time

Miinukset: Breakfast is always overcrowded

Plussat: Very clean hotel right in the city center. Staff is friendly. Breakfast was good.

Miinukset: Voisi olla pieni viininurkkaus.

Plussat: Location is awesome.

Miinukset: A better room. I asked for a room that wouldn’t have much noise. The room I got I heard pounding all night. Other then that it was good.

Miinukset: It is in the middle of Milan where all the sites are. In addition it is couple of minutes from the Hop-on Hop-off buses. There breakfast is until 12:00 noon. Don't think twice... book now

Plussat: The location is excellent Hotel is nice and luxurious Rooms are clean Staff are helpful There is a car service to take us to the domu Our room had a beautiful tiny balcony overlooking the central station

Miinukset: Can’t think of anything

Plussat: Loved everything!!

Miinukset: No

Plussat: Convenient location right by central train station.

Plussat: Location

Miinukset: The staff don’t initiate any assistance

Plussat: This was our second stay at the hotel, both times for one night between flights. It is a fantastic hotel that meets every standard! Would stay there over and over again.

Miinukset: Absolutely nothing.

Plussat: The location is fabulous! The attention to detail in the the rooms is wonderful.

Plussat: Good bed linen, excellent food, friendly helpful staff, quiet spa facilities

Miinukset: There was nothing to dislike about this hotel

Plussat: Tilava huone ja erittäin hyvä sänky. Ilmainen kuljetus hotellilta keskustaan ja takaisin Maseratilla.

Miinukset: Uima-allasosasto ei vastannut odotuksia. Sain hotellin kuvauksesta käsityksen, että siellä olisi myös ulkouima-allas näkymillä. Ainoastaan oli yksi allas sisällä.

Plussat: Property is very impressive- nice caring staff, great rooms and excellent breakfast

Miinukset: There were many teenagers waiting for VIPs to arrive. They were screaming when someone famous arrived.

Plussat: As we visited Milan by train the location was great for us: just crossing the street from the railway station. The building is nice inside and out and has a very cozy lobby, the rooms are also nice and cozy . If pool, sauna, gym are a must then it's a good place to be - otherwise it's not really worth it.

Miinukset: Most disappointing was the breakfast: the tea was coming in plastic bags (instead of paper, cotton or just the plant itself), the fresh juice came with plastic straw in the glass, no organic coffee was available. Way overpriced for what it offers. The days after, we just had breakfast in the city. It is nice that there was water available in the room but would of been nicer to have glass bottles instead of plastic ones... It's a shame that a hotel chain that should set a trend/standard on the environment topic doesn't set itself apart from a 3 star hotel...

Plussat: Todella kaunis ja tasokas hotelli. Erinomainen asiakaspalvelu ja hyvä sijainti. Ei valitettavaa.

Plussat: Huone erikoisen kaunis ja kun näki sen ensimmmäisen kerran, niin suusta tuli automaattisesti 'wow'. Aivan ihanat vuoteet! Hyvä tuoksu koko hotellissa, todella siistiä joka paikassa. Henkilökunta ystävällistä yhtä henkilöä lukuunottamatta. Henkilökunta hyvin auttavaista. Spa pieni, mutta mukava, auki joka päivä klo 23 saakka ja olin siellä sunnuntai iltana klo 22-23 aivan yksin nauttimassa höyrysaunasta, infrapunasaunasta, kylmäsuihkusta (voisi valua pidemmänkin ajan kerrallaan) sekä pienestä uima-altaasta. Aamupala monipuolinen ja todella täyttävä, ihanaa oikeaa voita, mitä tyttäreni olisi halunnut ottaa mukaansa kotiin! Hotellin sijainti hyvä, lyhyt kävelymatka katetraalille ja kauppakadulle.

Plussat: Upea aamiainen. Henkilökunta erittäin huomaavaista ja kohteliasta.Sijainti on erinomainen ajatellen shoppailua ja nähtävyyksiä. Hotellin miljöö huokuu arvokasta historiallista arkkitehtuuria. Ylellinen tunnelma.

Plussat: The staff is the main attraction here, they are super friendly and helpful. They all made sure everything was up to our requests, helped us book taxis for travel around the city, took care of our luggage, provided every little detail we asked. Another plus for the hotel is that it is VERY BEAUTIFUL! Their bar area is spectacular!

Miinukset: The mattress was a little hard for me, and pillows were not as comfy as I am used to, though it's not a minus for the hotel, as I have a specialized bed at home and anything other is not so comfortable to me.

Plussat: Wonderful interior and super staff ! Special thank you to General Manager Stefano Risolè ! Traveling for my 50th Birthday with my mom, girlfriend and 2 kilo dog , everyone at the Chateau Monfort Hotel made me feel like a Princess! We are finnish , living in Holland. Starting from the pick up at the Linate Airport to the wellcome drink in the lobby and info over how to get to places , the FANTASTIC cappuccino ’s best in town , the always happy/ smiling / beautifully! dressed staff ! , PETFRIENDLY with dog pillow / bowls etc in the room! All with so much care for the detail ! And real attentiveness is when you donot have to ask for things but they have already been taken into account by staff ! For us this stay exceeded our expectations ! Hope to return soon! Also loved the extraordinary interior with beautiful decorations, fragrance and lighting of the Hotel. A must is to take the tram 9 , next to hotel, to Navigli for dinner ( The Venice of Milan , many restaurants on a canal) just 15 min. Buy your tickest from stores called Tabacchieri ,just 7€ per 24 hrs ! And you can walk 15 min to see the Duomo Cathedral ( much too busy to stay at a hotel in that area !!!) plus the famous Mall Vittorio Emanuele. And or walk ( 25min) or take tram 9 to Milan Central Train Station and take train to Lago di Como lake !!! Just 5€ and 45 min trainride ( direction Lugano) . At the Lago di Como 200 meter walk to small town with view of lake, cable cart up if you like or boattrip or just sit at a café and enjoy view. Closeby the Hotel walk to the luxury streets of Via della Spiga ( 5 min) and Via Montenapoleone , for seeing all the luxury italian brand shops. Opposite the hotel also supermarket and the really nice California Bakery!!! Café for breakfast or lunch. The breakfast at the Hotel is a MUST at least for one time if not every morning!!! Has 10 different fruit/ vegetable juices , delicious scrambled eggs / pancakes and cappuccino s !

Miinukset: Nothing , everything at the Chateau Hotel and everyone working there is just Perrrrfect!

Plussat: The outstanding service, decor, food and attention to detail.

Miinukset: There was nothing to not like.

Plussat: Erinomainen aamiainen,paikan päällä edellispäivänä ostettuna 22€.

Miinukset: -

Plussat: We had a perfect stop in Milan during our honeymoon here - very elegant and very romantic. Can't go wrong here.

Plussat: The hotel decor is outstanding. The room was small but very well appointed, with enough storage space and spacious bathroom. Would be happy to stay there again.

Plussat: Great spa facilities

Miinukset: Minibar prices were high

Plussat: Aamupala oli huikea! Hotelli oli siisti. Tunsi olonsa kuningattareksi

Plussat: Hyvä sijainti, upea aamiainen prosecolla, viihtyisä aulabaari, kohtelias henkilökunta, hiljaiset huoneet, hyvät tyynyt.

Plussat: Location was great if you need to be near the central train station...just an easy two block walk away. Also, easy access to the Metro which takes you downtown for only 1 1/2 Euro. Rooms were small but neat and clean

Miinukset: tiny elevator and tiny shower, (although these seemed to be somewhat common in many hotels in Italy). Also, room was on the small side.

Plussat: The staff was extremely helpful! They helped us figure out how to spend our one night in Milan and get us where we needed to be the next day. We were there for the convenience of being near the train station. It fit our needs perfectly!

Plussat: Mahtava henkilökunta, paljon tekemistä ja tapahtumaa järjestetty. Ilmainen aamiainen ja illallinen iso plussa!

Plussat: Everything. The staff and the value for money

Miinukset: N/A

Plussat: tervetulodrinkki, illallinen ja aamiainen sisältyivät hintaan. Katolla riippumattoja, jossa voi rentoutua ja lisäksi hostellilla vielä keittiö, jossa voi laittaa itse ruokaa hostellin tarjoamista aineksista (pastaa, tomaattikastikkeita..) Rento tunnelma joka puolella.

Plussat: Private room is nice and comfortable

Miinukset: Breakfast has a little option and quality wasn't the best. Also in the room, the shower had many issues - seems like nobody have ever checked it.

Plussat: Everything

Plussat: The staff were so friendly and helpful even when I wanted to leave a day earlier because I was sick and a little bored of Milan they recommended me loads of places and urged me to stay even though I wasn’t getting a refund anyway and they would have an extra bed if I left. The free breakfast and coffee was super good like eggs, sausages, toast, yoghurt, cereal etc. It was super clean and it was great that they had a little garden outside with table tennis table, a rooftop area at the top, 2 living areas, a really big area near the bar and breakfast and even washing machines to do laundry. Really clean as well.

Miinukset: I thought it was a little pricey for what I got however I know Milan is a bit more expensive so I’m not sure if it is normal but i don’t know it was much more expensive than any other hostel I have stayed at and although it was technically in the ‘Centre’ everything to do was near duomo which you needed to catch a 20 mins metro to and you couldn’t really walk there. The bed I had was also very uncomfortable for me but no one else complained about it so it might have just been me I’m not sure. It was also a bit annoying I couldn’t check in a little earlier I know not every hostel will let you check in earlier than there check in times but most hostels I have stayed at have let me unless the place is full which is didn’t seem to at this hostel. Again though you shouldn’t expect this from a hostel it’s just a heads up for other people who might be hoping to check in a bit earlier.

Plussat: Satisfying breakfast. The staff are super nice and even offered me shampoo for use. Nice atmosphere in the room

Plussat: Free drink on arrival Free tea / coffee biscuits. Fruit. Key card system Room good Bathroom good. Staff nice & friendly. Overall a very good vibe to the place....friendly.

Miinukset: Ran out of English breakfast tea. Same food each night.

Plussat: The staff was really busy moving the front desk to another area. Guest were coming in from everywhere and going somewhere for Christmas. But the staff was able to handle it all

Miinukset: Only that it was so crowded that it was hard to find a seat for dinner

Plussat: Mainio rento paikka, jonne helppo tulla, koska sijaitsee aivan keskusrautatieaseman läheisyydessä. Huonehintaan kuuluu ihan ok aamiainen ja illalla buffa, jossa kaikenlaista pastaa ym. Myös tervetulodrinkki oli ihan kiva. Kuuden hengen huoneessa oli ihan sopivasti tilaa, jokaiselle iso lukittava lokero laukun säilyttämiseen - oma lukko tarvitaan, mutta saatavissa myös hostellilta. Mukava kattoterassi, jonne saattoi päivän kävelyn jälkeen mennä rentoutumaan riippumattoon. Kätevät yhteydet metrolla ja ratikoilla eri puolille kaupunkia. Henkilökunta neuvoi ystävällisesti miten parhaiten liikkua eri kohteisiin. Matkalaukkusäilytys myös.

Miinukset: Aika kova meteli alakerran baarista yöllä, onneksi on aina korvatulpat matkassa!

Plussat: Everybody are very open and nice, the rooms and bathrooms are roomy and clean. Big plus for a free dinner, breakfast and welcome drink. Super cool terrace at the 6th floor.

Miinukset: If you get a bed at the 3rd level of the bunk bed, you will feel really warm. So the heating system is not really well done for the bed system they have.

Plussat: Hyvät kokkaus mahdollisuudet, tervetuliaisjuomat, mukava ja rento ilmapiiri, ilmaista ruokaa, lähellä rautatieasemaa ja henkilökunta oli todella positiivista ja iloista porukkaa! :) Illalla oli mukava rentoutua alabaarissa uusien tuttavuuksien kanssa! :)

Plussat: Breakfast, sizes of the room.

Plussat: The experience was great as usual this is one of the best hotel if the world for its standards and services provided. Great concierge, great receptions, amazing bar and gentle crew state of art everything.... italians do it better...:) even if under other flags hat ...

Miinukset: Varasin hotellin uima-altaan takia ja se oli kiinni. Pitää pohtia tarkkaan seuraavaa kertaa.

Plussat: All the staff were nice and polite Spotless rooms - cleaned x2/day Attention to detail Top quality food Loved the chauffeur service to the town centre (free service x3/hr!) Will definitely stay there again

Miinukset: NA

Plussat: The overall experience they let you feel like home

Miinukset: Please improve the internet connection is poor

Plussat: Christmas decorations and Santa Clause Room was amazing! Thank you!

Plussat: Excellent check in from Sergio - he was engaged, warm and extremely hospitable. Hostess service at restaurant also excellent. Well sized rooms. Excellent location, within walking distance of La Scala, the Duomo and shops.

Miinukset: Hotel didn’t feel 5 star. Stale nougat at turndown (it was so hard, you couldn’t eat it), no fruit or treats on arrival. Concierge was sarcastic and not engaged in providing good service. I was also left unattended at both lobby (drinks) and breakfast room.

Plussat: Old world charm

Miinukset: No Kettle no in room beverages like all other hotels!! Would very much prefer walk in shower than a bathtub!! Shower fittings on the bathtub is dated and needs replacement.

Plussat: Shuttle service to shopping area (very convenient when carrying a lot of bags) close to train station, delicious breakfast

Miinukset: Spa at hotel is overpriced and has mediocre spa service, otherwise hotel is fantastic!

Plussat: Amazing way to spent my birthday!

Plussat: Opulent hotel, nice respite

Miinukset: Pricey

Plussat: Everything about the hotel and the stay.

Miinukset: Nothing I didn't like

Plussat: Amazing service, incredibly thoughtful staff, and beautiful surroundings are expected at this hotel. 5 star service, 5 star price. Make sure you work out a way to include breakfast, as it is expensive, but divine. Be wary about the high valet prices. Overall, you pay for what you get and this property does not disappoint.

Miinukset: High valet prices.

Plussat: Sänky oli erittäin hyvä

Miinukset: Huone oli aivan liian pieni verrattuna hintaan. Näkymä huoneesta tosi kurja, takapiha

Plussat: Very good bed, lovey old hotel and perfect location.

Miinukset: A few more USB sockets, breakfast was good but not fabulous although I love the Barley coffee...

Plussat: Loistava aamiainen.

Miinukset: Huone valinta, jäi vähän pieneksi.

Plussat: Wonderful hotel, old world charm mixed with grandeur - wonderful lobby and bar, the drinks and service is excellent, as a solo traveller I felt very comfortable and well looked after. Service throughout the hotel was top notch. The room was very spacious, the most comfortable bed and large bathroom, all decorated beautifully, there was even a little balcony to step out onto if you wanted a spot of fresh air. I sadly didn’t have time to test out the restaurant as I went to the ballet at La Scala instead which is only 5 minutes walk away and Piazza Duomo a few minutes on from there so perfect location to explore Milan. The gym was small but functional with a few weights and machines, be good to add some yoga/floor mats.

Miinukset: Breakfast was ok - a decent selection to choose from from buffet style or made fresh to order but not really worth the €35 euro price tag, I would instead take the short walk to Oya. Only issue I experienced was the food in the bar, perhaps I picked the wrong thing in having a panini but it wasn’t great considering how great the hotel is in every other aspect.

Plussat: Everything

Miinukset: Nothing

Plussat: Completely outdated hotel interiour/outside. Should not be acceptec as a hotel "Leading of the world"

Miinukset: Need refurbishmend inside/outside immediately.

Plussat: Ystävällinen, hienotunteinen ja ammattitaitoinen henkilökunta. Hotelli jossa Verdi asui 21 vuotta on onnistuttu erinomaisesti päivittämään 2010-luvulle. Loistava sijainti Via Montenapoleanon päässä.

Plussat: Aamiainen ja sijainti

Miinukset: Vahvantuoksuiset pesuaineet

Plussat: Everything, staff, decoration, location I recomment it!

Plussat: Hyvä ja siisti hotelli, loistava aamupala.

Miinukset: Ei omaa parkkihallia, mutta lähistöllä sopimusparkkihalli.

Plussat: The hotel is very chic, the staff are helpful, the breakfast is great, and the location is convenient.

Miinukset: It needs storage space—there is a closet but no dresser to put your things in. The mattress was very hard. We had a great stay despite these things and would stay here again.

Plussat: Erittäin siisti ja kaunis hotelli hyvällä aamupalalla ja erinomaisella sijainnilla

Miinukset: Olimme häämatkalla ja jokaisessa muussa hotellissa asia oli jotenkin huomioitu, mutta tässä hotellissa ei mitenkään. Palvelu oli hieman kylmää ja ei kovin henkilökohtaista. Kaikki asiat maksoivat todella paljon lisää.

Plussat: Modern and efficient hotel in a great location, room excellent. Breakfast and dinner even better..

Miinukset: A touch pricey..

Plussat: Beautiful hotel. very decorated and comfortable. great breakfast great location We loved it

Miinukset: the heating was not good enough and it was not possible to change the temperature in the room

Plussat: From the moment we arrived the experience was one of genuine hospitality and professionalism from all the staff. This is an impressive Hotel in the ideal location and in walking distance to most of the must see attractions. Our room was superb, spacious, clean and immaculately presented with wonderful touches that you only experience from a Hotel that value their customers and want to exceed their expectations. The breakfast is superb and the restaurant a must visit with wonderful cuisine. Highly recommend to anyone who wants a memorable stay and experience! This is the only Hotel we would ever consider staying in when visiting Milan in the future!

Miinukset: There is absolutely nothing not to like about this wonderful Hotel

Miinukset: Seems to me that breakfast was a bit more modest that it used to be

Plussat: Breakfast choices were superb! Room and bathroom interiors were very classy.

Miinukset: The lobby staff did not allow our hired transportation vans to pick us up at the main door considering that we had so much luggage. We had to walk to the parking building.

Plussat: Location Spacious room

Miinukset: Bathroom floor was not clean Nespresso machine wasn’t working Iron not available and we had to use their laundry service

Plussat: Loistava sijainti ja aamiainen

Plussat: Nice modern hotel

Miinukset: Could not sleep the first night due to noise in the street behind the hotel, sounded like a war zone. The worst part is that management response was that it only happens on Fridays, so they knew about it and did not warned us. Very bad way of running a hotel.

Plussat: Everything was clean and note used up. The staff were extremely nice and welcoming. The location is alright. I’d go there again.

Plussat: paras henkilökunta mihin olen missään hotellissa törmännyt. huoneet toimivia ja tilavia. loistava aamiainen. yksi parhaista hotelleista missä olen koskaan käynyt.

Miinukset: -

Plussat: Modern, clean, well-designed room (we upgraded to a suite).

Miinukset: There was no staff stationed on the drive; we had to seek out a bellman each time we tried to valet. We also dined at STK and the rooftop for brunch and service at both was very slow.

Plussat: We had a fantastic time at the property. The staff were extremely helpful and made sure we were very well locked after. The rooms were expansive and very comfortable. Highly recommended!

Plussat: Beds very comfortable.

Miinukset: A bar (not STK or RadioBar) where you could get a drink before going out for the evening. The rooms were a little too dark

Plussat: Great hospitality ,friendly staff ,excellent location

Plussat: Location was good The staff were superb

Plussat: Design, Staff

Miinukset: No Qtips, No toilet brush

Plussat: Todella hienot ja tilavat huoneet. Hyvä asiakaspalvelu. Maistuva aamiainen.

Miinukset: Kaukainen sijainti.

Plussat: Upea, siisti ja kiva huone, mukava henkilökunta ja lähellä julkiset liikennevälineet.

Miinukset: Ehkä ainoa huono puoli huoneessa oli kylmät lattiat ja sijainti on kaukana kaikesta.

Plussat: Clean and modern hotel. Of course the location is not the best in Milan but, at the same time, price is very competitive

Miinukset: Nothing

Plussat: Very comfortable, clean, well thought out design. Great, multilingual staff could not be nicer.

Miinukset: Though it is not in city center, there is a bus that goes directly to the center.

Plussat: The rooms are very nice and comfortable. Huge bed, big bathroom with bath and shower, all furnished with a style and high class. The location is very good, close to metro station and bus stops.

Miinukset: Restaurant only with room service with very limited options, no close by restaurants to have a dinner.

Plussat: The Junior Suite was fabulous. Very clean and spacious. The shower was pretty large and nice. Bed was big and comfy.

Miinukset: Room service wasn't the best. Morning noise. The room wasn't sound proof and that was a bit annoying as you can easily hear the cleaners around with the trolleys and doors noise when they open/close them.

Plussat: The staff was excellent, very friendly and helpfull, I got a free upgrade of my room. I really enjoyed the Private Wellness Spa Suite, this was an amazing experience. Best hotel I stayed in Milano so far. I highly recommend to everyone!

Plussat: The staff is amazing The spa experience Location Facilities Food Everything

Miinukset: The bed mattress and pillows Gave me a back pain and I couldn’t sleep really good

Plussat: Amazing place with , amazing people and service . Thank you for all

Plussat: Great room, a home away from home, but rather expensive.

Plussat: Perfection, no less.

Miinukset: Small TV’s for the room size. Overpriced for quality of the room.

Plussat: - Location, location, location - Design - Cleanliness - The vast majority of the staff (please see other section for exceptions) were extremely friendly and well intentioned - The fact that when I did complain, my comments were taken seriously and were responded to immediately

Miinukset: - The breakfast: far too expensive for what it is, not too many options, not always good quality. Also, missing items were not replenished fast enough. For me, the worst (especially on the second day of our stay) was the attitude of the staff. They did not seem to care - it took them 25’ to ask for our coffee orders and I had to get up and pour water into our glasses myself, because no one volunteered. At these prices, this is simply unacceptable. - The fact that, upon our arrival, both at the building’s entrance and at reception no one volunteered to take care of luggage. At a 5* hotel and at these prices, really? - However, would like to stress that both the duty manager (when I described the luggage issue in response to her question) and another manager (when he read my response to the hotel’s e-mail questionnaire after our departure) contacted me and apologized profusely. This turned what was a bitter experience in something more positive. I would definitely give them another chance.

Plussat: The location was great. Staff were extremely helpful.

Miinukset: prices can be better, rooms don't have enough space.

Plussat: Interiööri oli tyylikäs

Miinukset: Huone oli kelvottomasti siivottu, kylpyhuone haisi tunkkaiselta, pesuaineet puuttuivat.

Plussat: All, excellent direction and personel. Our thank spicial to Monsieur : MATHIJS FONVILLE, LIMO PASCULLI, UMBERTO And all équipe of réservation, voiturier, concierge, bar, and restaurant, cleaning personel. One of the best hotel in milan. We recommande to every one. Good qualité and price. See you soon. GRAZIE Ci vediamo prossimamente.

Miinukset: Nothing.

Miinukset: Notjing

Plussat: Friendly professional staff

Miinukset: Mini bar items in the room were quite expensive

Plussat: The location was excellent; the only hotel in Milan with pedestrian access to via della Spiga. Comfortable bed and pillows.

Miinukset: The hotel is a historic but a little dated, and spaces like the dining room feel crammed.

Plussat: Excellent Location...Friendly staff...great bar!!

Plussat: Good breakfast. Great location.

Miinukset: Music too loud at the bar

Plussat: Erittäin hyvä aamiainen.

Plussat: It is very convenient to the train station.

Miinukset: The shower was unbelievably moldy.

Plussat: Extremly friendly staff, great location, very clean.

Miinukset: Some strange phone calls during the night. Very strong laughing in front of my room. Room with no view, my view was the climatisation.

Plussat: The staf were brilliant. However, the shower was cheap and in need of a clean.

Miinukset: The shower

Plussat: Aamupala erinomainen, sijainti täydellinen

Plussat: Sijainti loistava jos tarkoitus matkustella myös muualle Italiaa. Muuten olet metron varassa 4,5€/24h. Hyvä ja runsas aamupala, yleiset tilat todella viihtyisät ja siistit.

Miinukset: Huone ehkä vähän pieni ja suihkussa haisi viemäri aamuisin todella vahvasti.

Plussat: Highly recommended! Best location, early-late bag drop, some reception staff realy friendly and helpful, quite room, fantastic breakfast, future stay 15% discount card received at check out. "My page" room customisation in advance. Tea and cofee in the room. Cold drinks in the fridge. You can buy Milano Card and transport tickets at reception.

Miinukset: Milano Card sold out. Some reception staff keep you fell like you visiting some council office-like they give you a favour by serving you and you need to sick to their rules :) -they smile only when you smile first.

Plussat: Erinomaisen siisti hotelli. Huolehtiva asiakaspalvelu. Ja monipuolinen aamiainen, erityisesti pidin salaateista ja muusta tuoreesta.

Plussat: monipuolinen ja kahvi oli erinomaista

Plussat: This hotel was great! The room we had was very small but we were not there much so it was fine. The bar was great and the staff was excellent, so friendly and remembered us when we came and went. Being able to personalize our room was amazing!

Plussat: Hospitality

Miinukset: No more champagne welcoming :)

Plussat: Personnel kindness . Amazing breakfast. Location. Bath Towels comfort.

Miinukset: Room was Too cold (no heating other than a hot ventilation ) Very Noisy. Too Small bathroom. Very Unconfortable experience.

Plussat: Friendly and helpful staff, Clean and quiet room with bed big and very comfortable , enjoyed breakfast , great location close to train station

Miinukset: Nothing

Plussat: location was ok, close to train station and tube

Miinukset: very noisy outside, air conditioning is dated and makes a lot of noise

Plussat: It was a pleasure to stay at Berna Hotel in Milano. It offers excellent service and nice clean rooms equipped with all the necessary things. There is a Tv with plenty of channels in different languages. There is a kettle in the room - so you can always have some tea, water and coffee are also available in the hall. It really quiet in the room and no noises would disturb me while sleeping. Breakfast is offered every day from 6:30 to 11 a.m. and it’s really good, such a variety of food! I would like to thank all the hotel staff for being so professional and friendly! Especially the lady at breakfast - always so helpful and nice! I would certainly like to come back here again some day.

Miinukset: N/a

Plussat: I got a complementary panettoncino in my room for the second year in a row, always a lovely finding! <3 The room was very clean and comfortable. It is possible to choose what type of pillow one wants :) Two persons from the hotel were very kind and extremely helpful to my friend who had a problem with a broken window of his car. Most of the personnel is very kind and welcoming, although there are few exceptions (see below).

Miinukset: My friend had a problem with his car and we had to use the hotel's parking facilities. The person who received the car said the car was "destroyed" which was not true, it simply had a broken window. I think the person from the parking lot could reserve that kind of comments not to make more distress, as it was already difficult to deal with the broken window... Upon arrival, the guy from the reception didn't allow my friend and I to drop the bags to my room, he said only the main guest is allowed. I understand they would be suspicious if it is night time, but common it was lunch time, we were only dropping my bags! Also he could say this in a more friendly way and not with such grumpiness.

Plussat: Erinomainen sijainti, runsas aamiainen (tuoreita vihanneksia ja salaatteja tarjolla, myös erikoiskahveja sai pyydettäessä), avulias henkilökunta

Plussat: Friendly and helpful people, clean room, and good breakfast. All the drinks from mini bar were free, and they even offered free mineral water at checkout.

Miinukset: The room was small, but it was OK considering the price.

Plussat: The location

Miinukset: The heater didn’t work in the room and baby got sick, plus the cleaning service of the room was bad

Miinukset: Super location clean spacious and reception very hel0ful

Plussat: The location of the hotel was great! Very near to the tourist attractions. Cafe's or restaurant is near as well. We only stayed there for 3 days and 2 nights, but I'll recommend this hotel to other people. Thank you very much again!

Miinukset: Nothing

Plussat: Best Location. Friendly and helpful staff. Room size is better than other hotels in the area. L

Miinukset: Hotel need renovation. No coffee facility in the hotel.

Miinukset: The rooms were a bit cold and there weren’t any blankets just the sheet . So when we slept , we were plotting from the cold.

Plussat: Excellent staff, location and I recommend for the new visitors

Miinukset: Nothing

Plussat: So much to like- friendly, knowledgeable staff, beautiful rooms, very clean, excellent dining options. Valet parking is well run.

Plussat: I had been a guest of your hotel earlier in 2019 when I was on a business trip. You left a very positive lasting impression. We will be back.

Miinukset: As I mentioned earlier via guest relations the new Year's eve dinner at your restaurant was a big disappointment. If you offer such a service than it should be handled with a greater care.

Plussat: Outstanding new hotel, very clean and extremely helpful and friendly stuff. Great value for money. I’m highly recommending it!

Miinukset: If I had a comment it would be about the breakfast, it could be improved.

Plussat: Decor and service and food

Plussat: One of my favorite hotels. They exceed themselves in all areas

Miinukset: Room service menu could be more varied.

Plussat: The facilities and staff

Miinukset: The location

Plussat: Beautiful pool. Good breakfast spread.

Miinukset: It's a shame that few people actually go in the pool. So many people take pictures, but nobody swims.