Sevierville hotellia

Miinukset: Room was very small for 5 people. Bathroom was so small you could barely turn around.

Plussat: Location was good, easy access without all traffic of downtown.

Miinukset: Rooms and halls smelled of dirty diapers and mold. Long lines to rides that would close often. Parks close early. Mattress's felt terrible and lumpy. Need I say more?

Plussat: Very spacious, good view of the outdoor waterpark, nice staff, nice location.

Miinukset: Bathroom floor and living room floor were not very clean, Bedspread was cheap and scratchy, WiFi was very slow.

Plussat: The room was clean and the staff were friendly and helpful. It was also nice to have cups of a usable size and the ability to make ice in the room.

Miinukset: The "queen" size bed was anything but that. The water flow in the shower was weak and spotty and the bathroom supplies provided left a lot to be desired. We were staying for two nights, but our keycards were deactivated at check-out time the morning after we arrived, which wouldn't have been so big a deal except that the front desk was in another building so we had to drive over, get new keys, then drive back just to get something out of the room we forgot.

Plussat: Over a six night stay, we were able to get very comfortable. Loved having a washer and dryer in my unit. Loved the lazy river, that was salt water and not chlorine.

Miinukset: Met many unhappy families at 6pm waiting long hours trying to check their families in. This is a normal problem here and we saw families waiting in lobby on other days of our trip as well. Apparently they have a long term shortage of housekeeping staff for their two huge buildings. Bring your own towels, dish detergent and clothes detergent...and coffee. Maid will come in to take trash and wet towels, but that is it. Have your own towels on hand in case she does not arrive by the time you need more towels Unit had had a smoker in it previously. All of our clothes smell like smoke. We worked hard on trying to air out our unit during our stay. Bad WiFi kept kicking the kids phones off. Only lobby has fast wi fi.

Plussat: I loved the staff and how well maintained the property was.

Miinukset: That I couldn't say another night. I had a great time.

Plussat: We loved having a 2 bedroom- 2 bath condo. The water parks are great. Wonderful location for all the fun events. Helpful staff. WE ALL HAD A GREAT VACATION!!!!!!!!!!!!!!!!!!

Miinukset: All was good.

Plussat: We love the pool and the room was very spacious and hotel staff was so nice

Miinukset: The shower but told the staff and they said it would be took care of

Plussat: Room, fireplace, bed, location, heated pools and water slides

Miinukset: Pricey,

Miinukset: Nice room very comfortable

Plussat: Closeness to the convention center, food, gas, and downtown Sevierville make this the place I will stay each time I come to the arcade auction! Loved everything about it!

Miinukset: Nothing

Miinukset: Kids running in hallways. Showerhead too small...

Plussat: It was clean and quite and friendly staff over all I would tell every one I know to stay their .

Miinukset: Bed need some up dating hard . Bathroom light took for every to come on. But over all it was a clean and nice place to stay.

Plussat: Staff were great, the room was clean and the price is right.

Miinukset: Hotel is not really dog friendly. They accept dogs under 15 pounds...essentially they allow cats and NYC rats. :). Kayak did not indicate this exclusion on their website...the 15 a night surcharge does Put them comparable with some 'better' hotels in the area.

Plussat: This particular location has been renovated and it was so worth it. No more musky carpets! Clean laminate floors, nice lighting! You can tell it’s an older hotel that’s been renovated, but it doesn’t take away from it. I definitely appreciated that it had been updated. It felt like Econo cared about their visitors. Especially given the plethora of old hotels in the area.

Miinukset: Breakfast was my only complaint. Waffles and toast were good. Everything else

Plussat: Outstanding rooms,staff and service

Miinukset: Parking lot kinda of tight

Plussat: appearance-breakfast=room size

Miinukset: lamps near beds need lower shades so light does not glare when you read lying down====breakfast needs more variety== parking inadequate

Plussat: Nice value for the money. Staff is nice

Miinukset: Pillows Better selection of pillows with a foam choice

Plussat: Loved the room layouts!

Miinukset: My son found a piece of candy on the floor :(

Plussat: Nice patio

Miinukset: Crumbs between the sheets

Plussat: the paintings and kid loved the tv and pool was vary cleen

Plussat: Close to Dollywood a okay breakfast rooms clean with extra sofa bed

Miinukset: Dated and toliet cramped and near the floor

Plussat: Beds were very comfortable. Despite being right on the main hwy the noise was fine. You could barrly hear it at night.

Plussat: Excellent hot breakfast. Double room suites have a neat layout. Staff was attentive and polite. Bed slept comfortably.

Miinukset: None

Plussat: Loved it.

Plussat: The view if the mountains and river was wonderful! The 1 queen and 1 king was great and spaciousness. The divided room with bathroom in the middle was the best. We were all together yet felt like we had our own space. Beds were so comfortable! Provided plenty of towels and wash cloths. Didnt have to run back and forth to request extra.

Miinukset: Kinda far from everything. Had to drive 15 miles to get to the entertaining areas and restaurants. Price was a little high to be so far out. Pool hours limited.

Plussat: Room was very clean and comfortable. Room appeared to be a recent upgrade.

Plussat: The staff were wonderful! Everything appeared clean. We arrived very late yet the night manager was on station, attentive, and considerate. Breakfast was well attended and everything was well stocked.

Miinukset: The breakfast section was small and had difficulty accommodating the large number of early morning eaters.

Miinukset: The staff was borderline rude. But I mean all I needed was a bed for the night because we were only in town for the night so you get what you pay for I guess. The “breakfast” was more like a snack so don’t get your hopes up on that lol but again you get what you pay for.

Plussat: Easy check in and friendly employees

Miinukset: Outdated TVs and bathroom needed repairs

Plussat: The location is, ok..

Miinukset: Internet was down until the last day, then it was to weak in our room to get a signal. Bed spreads had holes & were very old, carpet was full of stains. toilet was loose, when I first sat down it almost dislodged completely. The lady at the front desk was a bit rude when I asked about the internet. I will never use this establishment again.

Plussat: Price not too bad. McDonald's was in walking distance. Hot water quick.

Miinukset: Got bit by bed bugs and the coffee was really bad. Bed bugs bites itch badly, could t sleep well because of itching through the night.

Miinukset: Parking was full and had to park in McDonalds parking lot across the street.

Plussat: Quiet stay

Miinukset: Not American No parking

Plussat: Room was clean and comfortable. Great front desk and wonderful support and it is in main location for easy access as well.

Miinukset: Nothing to complaint. It was a wonderful stay there. Great stay for a little money. So no negatives!!!!!!

Plussat: Location

Miinukset: Could have been cleaner

Plussat: Cheap and comfortable.

Miinukset: Very dated. Definitely needs updated.

Plussat: Comfortable bed. Clean room.

Miinukset: Television reception less than perfect.

Plussat: Nice room reasonable price good location.

Miinukset: Nothing

Plussat: It was a ok stay wasn't what I thought it would be.

Miinukset: Took me forever to get checked in bc the staff was not in office. The room was ok. The hotel needs different beds and new sheets better t.v.s

Plussat: We had troubled getting maid service and she didn't leave toilet paper but other than that it was a nice place to stay.

Miinukset: The walking up and down the steps to get to the room.

Plussat: Clean and quiet location with wildlife near the river good location friendly staff and comfortable beds

Miinukset: Coffee could have been better

Plussat: I like the helpfulness of the clerk. I liked the location of the hotel with regards to its proximity to Pigeon Forge attractions. I like the discounts for Pigeon Forge Attractions that come with the booking of the room I loved the price. The rooms were very nice. Particularly, the ceramic tile flooring. I like the 2nd story balcony This will be the hotel spot for myself and my family for every time that I come to Pigeon Forge or Gatlinburg. I really did enjoy the location and the hospitality of the clerk.

Miinukset: I asked for two wake up calls. One for 9:30am Saturday morning and another for the same time on Sunday morning. Neither time did anyone call me. I asked the housekeepers for towels and they never brought me any. However, this isn't a big deal to me. I still enjoyed the stay and it will be my choice of stay when I come back to Pigeon Forge or Gatlinburg

Plussat: The location was excellent. The room was clean although not new. People were extremely generous. The tame ducks were awesome.

Miinukset: It was a little aged but that is all I could say negative.

Plussat: Loved the river and park behind the motel

Miinukset: Rooms smelled of smoke even though it was non smoking. Room service was a little lax

Plussat: Extremely kind clerk. Hotel was old and not clean, stains on comforters and holes. Price was high for room.

Miinukset: Jg

Plussat: Very friendly staff. Quick check in, clean neat good breakfast.

Miinukset: Beds are not very comfortable Blankets on bed also not very comfortable. scratchy and have seen their better days

Plussat: Friendly and helpful staff. Room was clean and comfortable.

Miinukset: Small bathroom.

Plussat: pool. our 5 year old liked it

Miinukset: On first appearance the room looked really clean. However, the room had roaches in it. We killed 5 and called the front desk. We were moved, only after the desk clerk came to look at the bugs?? 2nd room was ok. It was a room with a fireplace. For some reason they still had the pilot light of the gas logs burning. It was summer and 90+ degrees. So, the room smelled of burnt gas fumes. It must have also created a problem with the fire alarm, as they had the fire alarm covered with a plastic bag so the fumes could not get to it??? I will bet that is not approved by the Fire Marshall. The vent in the bathroom ceiling had not been dusted since installation. The price was good and the rooms appeared clean. But it was difficult sleeping wondering when the bugs were going to come out. It didn't bother our 5 year old, but momma an daddy were not happy. Breakfast was just fair.

Plussat: I liked the microwave and fridge. The breakfast buffet was good.

Miinukset: The air conditioner was a little loud.

Miinukset: Shower Mold The tile grout, shower base, and shower doors all had black mold on them. An allergy to this was aggravated. This mold should be removed, the grout cleaned and disinfected, and the calulking removed, area cleaned and caulking replaced.

Plussat: I enjoyed the spacious suite and the convenient location. The pool facilities were nice, too.

Plussat: Please write at least 15 words

Plussat: Large Room with plenty of room for families

Miinukset: Mold in shower

Plussat: The rooms were spacious and real nice and quiet. Good location.

Miinukset: After driving a distance we were excited to reach our destination only to be ruedly greeted by the front desk reservation desk. She asked are you here to check in? No smile or upbeat attitude. printed out my reservation papers to sign explained that briefly where to sign. Another person at the front desk was complaining about another guest that had put her on hold. when I noticed the reservation was wrong they had us checking out on Sat. I had written down the information, but she insited it had to be taken from my email. She acted as though she didn't believe me and told me I had to go downstairs and email my confirmation to her. I had to wait for another guest to get done with the computer approx 25 min wait. then when I told her I didn't

Plussat: The place was wonderful. Clean and service was excellent.

Plussat: Nice rooms, very quite, good location.

Miinukset:

Plussat: Beautiful room, comfortable bed, great location, great amentaties, wonderful custumer service

Miinukset: Loved everything about it

Plussat: Excellent!

Miinukset:

Plussat: We loved the fact we could get coffee from the dining area at all hours. The team there was extremely nice. Room was clean and quiet. Loved the option of the second bed being in its own space for grandkids with their own tv. Will definitely use again and again. Finally: The price was right.

Miinukset: We like everything.

Plussat: Nothing!

Miinukset: We had no key to our room until 12 hours prior to check out, we were there 4 days. The room smelled bad! The beds were horrible! There were bugs! I'm awaiting contact info to see if they were bed bugs or not ,I have rash where I was bitten! When first checking in they told us they did not have the room that we booked available, After complaining some they were able to place us where we initially booked, horrible stay, there was one lady that worked there that actually apologized for our inconvenience, the ladies working the front simply told us to contact our booking agency to complain! Will never go back there!

Plussat: Extremely convenient location, extremely clean facility. One of the cleanest motels I've ever stayed in. Very nice staff.

Miinukset: Uncomfortable beds (entirely too soft, no support at all) and pillows. Extremely loud AC that failed to cool the room to a comfortable level.

Plussat: Very nice place,Pet friendly,Great place,Great price.Will stay there again next trip to smokies !!!

Plussat: We will be back!

Plussat: Location was perfect for our planned activities. We were just a few minutes (literally!) from Apple Barn, the Tanger Outlets, etc. Was out of the middle of all the "town" traffic but just about 2 miles from everything. Loved being next to Flapjack's Pancake Cabin for breakfast. The staff was very friendly, possibly the most courteous I've deal with. We will be staying here every year!

Miinukset: The breakfast was a little lacking in variety but well-stocked and very clean/neat.

Plussat: Room was a good size. Indoor pool and pretty good breakfast.

Miinukset: Nothing

Plussat: Staff was friendly. Beds were comfortable all in all a high end affordable hotel.

Miinukset: A wider variety in the breakfast

Plussat: Clean, friendly staff, everyone was great. I would stay again. Also PET Friendly. That was what we were looking for. My Son has dogs wanted to take them. This met our needs. Thank You La Quinta!

Miinukset: I have Verizon Wireless my Cell would not work except outside.

Plussat: The staff was absolutely wonderful! Did all they could to accommodate us and make us comfortable.

Miinukset: The sofa bed was very uncomfortable. But they brought a much better roll away free of charge.

Plussat: Friendly staff and location

Miinukset: Pools needed to be cleaned more

Plussat: It was a great place to stay and when we go back we will stay again.

Miinukset: No

Plussat: The hotel staff was very helpful and friendly. Hotel was very clean and the beds were very comfortable. Rooms were cleaned nicely each day. Hotel is in a great location.

Miinukset: N/A

Plussat: Very clean and the breakfast was excellent

Miinukset: No

Plussat: It was in a great location and the room was exceptionally clean upon arrival. All of the staff were very accommodating. The free breakfast which included eggs, biscuits, gravy, sausage, waffles and a miscellaneous variety of items was excellent.

Miinukset: No

Plussat: Cleanliness and friendliness of the employees.

Miinukset: NA

Plussat: Very cleans and the staff were awesome.

Miinukset: No

Plussat: Location, value, very clean!

Miinukset: No!

Plussat: I liked how comfy the beds were.

Miinukset: Location was awful. I had a confirmation for a King bedroom, but was given a queen. Rather than accomodating, the staff said there was nothing they could do since according to their system, I had booked a queen room. I only booked this hotel for a king.

Plussat: The friendliness of the staff and how they worked with us when we were using the pool.

Miinukset: Yes, there was a barn-type sliding door on the bathroom. Unfortunately, it didn't close all the way. When sharing a room with a friend, it made it a little uncomfortable to go to the bathroom.

Plussat: The paints and the wallpaper in the room are nice and clean. The refrigerator is not too noisy at night. The AC is working Fine. one of the waffle machine was noting working right but they fixed it the next day.

Miinukset: We thought in the afternoon there will be water and cookies but there were none.

Plussat: Great location! Very clean!

Miinukset: Very noisy at night. We were on the top floor and there was noise on the roof the first night we were there.

Plussat: Room was clean and nice, staff was excellent especially the lady serving the continental breakfast.......super friendly and very helpful. The pool area was nice and clean.

Plussat: The location was great. Didn't have to go far for all the things I wanted to go and see or to do. Had a good time.

Miinukset: No not one thing I would change. Thanks

Plussat: Clean and friendly

Miinukset: Nothing

Plussat: Loved staying there and the staff was so nice and helpful. I would definitely recommend it. Enjoyed out visit.

Miinukset: nothing

Plussat: Staff was friendly, room was clean, breakfast and coffee in lobby were good.

Miinukset: In room tv was not HD. Room seemed dark and needed more lighting.

Plussat: The staff at this hotel made our stay the best it could be. Always available for any need or concern. Super fast responses. Aside from being extremely helpful, everyone was so nice. Convenient to the highway, but very busy highway at rush hour.

Miinukset: No outdoor pool.

Plussat: It felt like we were at home. We felt really comfortable & relaxed. The room was super clean. I loved how the kitchen is fully equipped with EVERYTHING. The washer & dryer was also a saver, especially with having toddlers.

Plussat: Very clean, roomy, connected to the wilderness at the smokies (a hotel) staying at Wyndham, you have access to the wilderness at the smokies water park for free

Miinukset: At the check in process they force you to talk to the concierge (aka timeshare sales person) by having them assign your parking pass. While I was waiting for my parking pass they try and hardsale you into going to there "rewards presentation" no thank you

Plussat: The Wyndham portion of the hotel/condo is was excellent. The condo was larger than other similar Wyndham condos at which we have stayed. Easy access to greater area as well. The waterpark is fun, but a long walk through the facility.

Miinukset: The waterpark was only partially operational; the lazy river and multiple pools were closed.

Plussat: nice

Plussat: Friendly helpful staff. Clean rooms, soft clean linens. AC worked great.

Miinukset: Pillows were lumpy. Breakfast was mediocre and set up was small/cramped.

Plussat: Beds put I forgot my $50 pillow :(

Miinukset: Spray park closed

Plussat: Great rooms. Great beds. Very clean.

Miinukset: Never got to eat the free breakfast b/c the room was small and over crowed with unruly small children.

Miinukset: Breakfast room too small

Plussat: the view was great and the water zone was a lot of fun for the kids

Plussat: I loved the location and the country feel of the room.