Sevierville hotellia

Plussat: Fantastic Lodge the owners couldn’t do enough for you. The Breakfast was superb! You won’t regret staying here!

Miinukset: Nothing to dislike .. everything was excellent!

Plussat: Loved the view off the balcony and the jet tub. The breakfast was great especially the assortment of various fruit. I also liked having homemade cake waiting for us when we got back from the Dolly Parton Stampede.

Miinukset: Perhaps we should have come in September when the fireplace was turned on. They may want to let the guests know before signing up for the Holly room that the fireplace is available in the Fall and Winter. The flight of stairs was steep but the room was great.

Plussat: Beautiful view of the Smoky Mountains!!

Miinukset: Nothing we didn’t like!!

Plussat: Loved our cabin, the magnificent views, singing birds and the quiet.

Plussat: The lodge and grounds are beautiful and the view breathtaking. The pictures don’t do the lodge justice. The breakfasts and evening desserts are fresh and delicious. I love children BUT appreciate the no children under 12 yrs old. The staff are attentive and so helpful.

Miinukset: I hated to leave - my only compliant.

Plussat: The quiet comfy rooms. The friendly staff and clean rooms. The awesome breakfasts and desserts in the evening.

Miinukset: My husband and I liked everything.

Plussat: Food was excellent every-time we ate breakfast and the evening desserts were just as delicious!! I highly recommend this lodge to everyone !! Loved having all the extras on hand to eat if you got hungry like a banana or oats or trail mix . Coffee, tea or pop at anytime! Very pleased with how so clean the lodge was ! I couldn’t even find a dusty bunny anywhere!!

Miinukset: Maybe just the mattress is all I could see needed changed just because I use a memory foam mattresses at home . I’m just used to it now!!

Plussat: Very clean property ! The owners was very nice . The property was immaculate and very cozy . It by far was the nicest bed and breakfast that we had ever stayed . Breakfast was amazing as well !! It wasn’t just breakfast it was the owner serving his customers with a pride you don’t find this day and time . He enjoyed his customers and it showed . This is a property that should not be missed .

Miinukset: That I only had time to stay one night p

Plussat: Picturesque views, very clean, friendly staff, and makes you just feel grateful to be alive around good people and in a phenomenal setting.

Miinukset: Nothing

Plussat: It was so beautiful and the staff were so friendly. Breakfast was wonderful. We would have stayed way longer, if we could have. We will definitely be back!

Plussat: .Wonderful food. Flavorful and unique

Miinukset: I would like to have had more walking trails

Plussat: Very friendly staff, beautiful place and peaceful.

Miinukset: The bed was very squeaky.

Plussat: The staff was extremely friendly and helpful. The breakfast was fantastic. The grounds were beautiful. Would definitely go back again. The room was very clean.

Plussat: It felt like home! Excellent place to stay!

Plussat: The place is just amazing. It is paceful, quiet, beautiful, scenic vue in every corner. The breakfast was perfect, the owner and the worker great. During the evening they serve you some cake, tea included in the price of the room. We were very close of hiking place in the Smoky Mountain, horse riding and more. I will come back for sure.

Miinukset: The time I stayed there , I would have liked to stay much more time.

Plussat: Liked everything about this place. Will return again

Miinukset: There was nothing I disliked.

Plussat: the house is pretty good and the master is very nice

Plussat: Food, staff and facilitie were all amazing!

Plussat: Breakfast was very good. The bed was very comfortable.

Miinukset: The spa hours were not as advertised. They said that open 9 - 6 but actually they were only open 9 - 12. Also the televisions were not the best quality.

Plussat: Everything

Miinukset: Nothing

Plussat: Those beds are wonderful and the room we loved. Two chairs to sit with foot stool for feet. Also a lg deck with a office chair.

Plussat: Clean and the beds slept so good. Thank you. the maids were very nice and kept our room very clean. breakfast was good except for the chicken patties for breakfast.

Miinukset: No chicken for breakfast please.... Room was very confortable. Service was very good. Beds slept so well. Maids were very efficient. We would recommend your place to everyone we know. Thank you so much.

Plussat: The breakfast was out of this world! Eggs, biscuits, gravy, waffles, sausage and bacon, muffins, bagels, oatmeal, cappuccino, etc! I like the fact that it was at a stoplight so you could get out when traffic was bad. Super clean!

Plussat: Room great, bed was so comfortable I wish I had it at home. We loved are stay.

Miinukset: The flood lights were too bright to sit on the balcony in the evening.

Plussat: Hot and ready! Help/service was great.

Plussat: Great location! Cute fall decorations. Nice seating areas inside and outside lobby. Staff is very helpful and friendly

Miinukset: Bathrooms need hooks to hang towels & clothes. Bathroom fan is incredibly loud, can't use main light without fan being on.

Plussat: Very clean and the breakfast was excellent

Miinukset: No

Plussat: good selection of beverages and food was hot.

Miinukset: bacon was too thin and prefer pork sausage

Plussat: Very clean and comfortable. Staff was friendly and great!

Miinukset: Nothing. Everything was great!

Plussat: Loved the room

Miinukset: Nothing

Plussat: This was the cleanest hotel I have stayed at in a long time. The grounds were pristine. And it was right in the heart of it all.

Miinukset: There really was nothing to not like.

Plussat: It was in a great location and the room was exceptionally clean upon arrival. All of the staff were very accommodating. The free breakfast which included eggs, biscuits, gravy, sausage, waffles and a miscellaneous variety of items was excellent.

Miinukset: No

Plussat: The staff was very nice and friendly.

Miinukset: Good morning , Let me start by saying that the evening staff were courteous, polite and friendly. At check in I was given room 434. When I got to the room the room was not cleaned early in the day. Beds were unmade, dirty wet towels on the bathroom floor. I went back to the front desk and told them about room 434. The front desk lady was very apologetic and embarrassed. She upgraded me to a king suite. Which wasn't necessary, but I did appreciate the kind gesture. When I did get to the 2nd room, it was ok. Both remotes had dead batteries and I was unable to change any channels or turn up or down the volume. Here's the GROSS part. When I went to get into the shower, the tub was dirty a washcloth with feces on it was hanging on the shower rod. That's just disgusting. I went to breakfast. Let's just say that I didn't clean my plate of eggs and a sausage patty. In no way do I mean to be picky or a difficult guest. It was bit disappointing. And I forgot to add my stay onto our rewards program. Brian Coughlin

Plussat: The location was nice, convenient to everything.

Miinukset: Everything was really nice, we had a few issues we got locked out of our room for 45 minutes or so. There was a couple bugs in the room. Overall not bad!! We enjoyed our stay.

Plussat: Then staff was great, very nice and helpful. Rooms were clean. We only needed one bed but I loved that the beds were separated by the bathroom. Like 2 rooms in one, with each having it's own tv. Perfect for traveling with kids. Loved the balcony. It was close to everything.

Miinukset: They have a good spread for breakfast, but the food didnt have any taste. We still had to buy breakfast somewhere else. I dont know if it's a normal thing or because we stayed wed til Friday just before a weekend with a big car show, but ever night it sounded like cars racing up the street.

Plussat: Decent location and when we lost a room key out of one of our pockets, they kindly replaced it with no problems.

Miinukset: Room was not as clean as typically found in a holiday inn. Check in clean checked me in and gave me a key with no explanation of amenities (bkfst times, pool hrs, etc). Most blunt hotel check-in I've ever had.

Plussat: Pillows were nice. Room clean and comfortable. Really like the split room. Friendly staff. Good breakfast.

Plussat: Comfy room

Miinukset: The breakfast

Plussat: Breakfast was exceptional but the layout was confusing to guests. Rooms were clean and updated.

Miinukset: The ac ventilation in the room was not working well enough to cool the whole room. The bedroom farthest from the ac unit was drastically warmer than the rest of the room.

Plussat: Great breakfast. Liked the veggie eggs.

Plussat: Loved way there is a wall between beds because both my husband and I snore

Miinukset: The dinner place that is blocking the view from the side where the fire pit is and where I always get our room . Please knock it down and don’t let anything else get built there

Plussat: Spacious room. Very good breakfast. Well lit at night.

Miinukset: Balcony door wasn’t sealed properly letting bugs in. Other than that, nothing.

Plussat: Everything I was not able to find a single that I was unhappy about with this hotel, clean, staff was friendly, and the breakfast was delicious.

Miinukset: If I have one thing to say I guess I’ll say the price but it was still nice considering what we paid

Plussat: The staff were extremely friendly and helpful.

Miinukset: No

Plussat: Enjoyed our stay. Appreciate breakfast.

Miinukset: Loud air

Plussat: Friendly staff. Good breakfast good choices.

Miinukset: Everything was within our expectations

Plussat: Bed was comfy, good breakfast.

Miinukset: Shower dirty with mildew. Hair on bed, crumbs on couch. Gas leak from fireplace made wife and I both sick. They moved us to a new room but offered no refund.

Plussat: Nice breakfast and dining room. nice hot tub it was a joy. enjoyed the quietness of property in the evening.

Miinukset: nothing

Plussat: The room was spacious and the bed was very comfortable. The hot breakfast was delicious. Will definitely be going back again.

Miinukset: The hotel was under renovations so the outside was a bit messy.

Plussat: Room was very clean .

Miinukset: Desk clerk was on a personal call at check in and we waited for her several minutes while she told the person on the other end over and over she had to go. During checkout we went in to turn over door keys and the lady at the desk was disgusted that we interrupted her , honestly I was very upset as was my husband and it takes a lot to rattle him . They certainly need to be more personable at the front counter ... it left a bad taste in our mouth and we probably wouldn't book again.

Miinukset: Stink bugs were all in our room. Didn’t mention a remodel in progress when I booked. Room beside us was extremely loud. Parking was awful due to construction.

Plussat: The hotel is very nice on the outside as well as the inside. Room was just like the picture. We had a Jacuzzi room. Very clean and comfortable. Breakfast area was very nice. Front desk was very professional and speedy with a problem we had, check in and out was very quick. We will defiantly stay her again.

Miinukset: Only thing wrong after we checked into our room, we notice a wet spot behind the Jacuzzi wall. We went down to the front desk to let them know. Front desk sent maintenance up right away. Nothing was wrong. Might have been a spill. Put a small fan on the small wet area for an hour. No other problems after that.

Plussat: Service...staff...pool....decor...location

Miinukset: Lots of hotel outside repair and rennovation...Probably could not have been avoided, but still a nuisance...

Plussat: The night check in staff was very nice.

Miinukset: Our room had several hairs in the bathroom on the floor and even more on some of the pillows

Plussat: The beds were wonderful. Didn’t eat the breakfast but it looked good. My only complaint would be a noisy air conditioner but it kept the room cool.

Plussat: Nice value for the money. Staff is nice

Miinukset: Pillows Better selection of pillows with a foam choice

Plussat: The room we had to move around was very comfortable.

Miinukset: No, everything was great.

Plussat: Great location. Far enough out of the way to be quiet but close to activities. Very, very clean.

Plussat: I was minutes away from all the attractions the view was amazing

Plussat: The room was very spacious and the resort was just overall very nice!

Miinukset: The bathrooms could have been cleaned a little better prior to our arrival.

Plussat: Space was nice

Miinukset: Location on a very busy 4 lane road.Balcony wasn't useable because of the noise. Master bath was very outdated and the secondary didn’t have a shower curtain. Pool was closed and second one wasn’t easy to reach.

Plussat: Good location nice staff, but the room was very Nasty!!

Miinukset: How Nasty the room was, we open the couch bed and there were dead bugs, the bathroom had dead bugs the carpet was dirty the blankets had stains all over them I will not stay here again!!

Plussat: Very nice condo everything was clean location was good could exit out 2 different ways was good since it was the Rod Run weekend

Miinukset: Having to check out by 10 am

Plussat: Nice room very spacious. very friendly staff. prices for the week was affordable and close to every thing.

Miinukset: Carpets wasn't very clean and master's shower floor was a little dirty also a baby snake had gotten into the kids room #guest room# some how and was in one of our kids suit case which was a bit frightning!!

Plussat: Very clean, convenient location, comfortable bed, nicely stocked unit and quiet.

Plussat: The atmosphere was very family friendly. The apartment was clean and perfect in size. The staff were friendly and helpful. Overall, we could not find one thing we didn't like about our stay except we couldn't stay longer.

Miinukset: n/a

Miinukset: Shower Mold The tile grout, shower base, and shower doors all had black mold on them. An allergy to this was aggravated. This mold should be removed, the grout cleaned and disinfected, and the calulking removed, area cleaned and caulking replaced.

Plussat: Bed was comfortable.

Miinukset: Location too far off I-40. S/ make better distinction between it & other property right off exit. Same ownership, too I was told. This property seemed old, dingy. A lot of interior chipped paint, too. Like it was “Built in a parking lot”- back view terrible to be in such a geographically beautiful part of the country. Staff never greeted - not at desk when return from dinner & not at desk at ck-out. Overall, this is 1st truly disappointing Hampton Inn experience.

Plussat: Bed was comfy. The breakfast was good... the staff provided food that was empty. We really enjoyed our stay but now knowing the area, I would select Hampton closer to my husband's brother.

Plussat: The paints and the wallpaper in the room are nice and clean. The refrigerator is not too noisy at night. The AC is working Fine. one of the waffle machine was noting working right but they fixed it the next day.

Miinukset: We thought in the afternoon there will be water and cookies but there were none.

Miinukset: Hard to find signs should be larger

Plussat: Friendly staff

Miinukset: It was okay. Really no big dislike

Plussat: Nice friendly staff. It was very clean and the pool area was grear. We will definitely stay again.

Miinukset: Nothing

Plussat: The room was nice and so was the staff.

Miinukset: Our room wasn’t ready when we got there (after check in time). The beds were too soft for me. Also, breakfast was okay.

Plussat: I liked how comfy the beds were.

Miinukset: Location was awful. I had a confirmation for a King bedroom, but was given a queen. Rather than accomodating, the staff said there was nothing they could do since according to their system, I had booked a queen room. I only booked this hotel for a king.

Plussat: The friendliness of the staff and how they worked with us when we were using the pool.

Miinukset: Yes, there was a barn-type sliding door on the bathroom. Unfortunately, it didn't close all the way. When sharing a room with a friend, it made it a little uncomfortable to go to the bathroom.

Plussat: Good breakfast.

Miinukset: Bottom sheet on king bed to small and came off first night. Had to complain first night to get corrected. Did not like 6 black men in rear of hotel making ruckus ,squealing vehicle tires and smoking tires in process. Luckily no one got hurt.

Plussat: Great breakfast and comfy beds!

Plussat: The staff, especially the breakfast attendant. She was very pleasant and helpful even when she was swamped. The location is great. Just outside of the congestion of town. Great place to travel to.

Miinukset: The mattresses were older and uncomfortable. I cannot think of a recent travel that the mistresses weren't fluffy. The breakfast area was over crowded and hard to find a place to sit and some people would push their way in as soon as the breakfast attendant would fill things up. Even with my few dissatisfaction with the seating and pushy people. The breakfast attendant is a 5 star.

Plussat: Family oriented

Miinukset: Bed had a bug on it

Plussat: Loved everything about it. We usually stay in a cabin, but really loved the resort so much better.

Miinukset: There is nothing to complain about.

Plussat: We enjoyed the pools and play area for the kids

Miinukset: The living area was not fully furnished, only a sleeper sofa. The sofa was very uncomfortable. The lavatory drains very slowly. Our unit is in need of updates and attention

Plussat: Very spacious, good view of the outdoor waterpark, nice staff, nice location.

Miinukset: Bathroom floor and living room floor were not very clean, Bedspread was cheap and scratchy, WiFi was very slow.

Plussat: We liked the indoor and outdoor water parks. The slides were super fun and there was plenty to do regardless of the weather.

Miinukset: Some really simple things would have made our stay better...like a tiny bottle of dish soap in the kitchenette and a little detergent for the washing machine.

Plussat: The rooms were very nice. Location was great and close to everything . The pool was great and the lazy river was amazing. Would highly recommend this hotel to families or couples.

Miinukset: They don't have an in house breakfast which wasn't a problem for us. It might be a problem for some.

Plussat: The rooms location pool

Miinukset: No breakfast

Plussat: Pools for the kids. The room was nice! Hot showers

Miinukset: The beds could’ve been softer. The tv remote in living room wouldn’t work.

Plussat: Water parks, room, check in staff was great.

Miinukset: Balcony was to small.

Miinukset: Most of the vending did not work Could use some updating

Plussat: The view was great so was the waterpark. We stopped here for the day/night on our way home from Hilton Head so no comparison never been to this area not a fan however my children loved the waterpark so it was a win.

Miinukset: The staff at the front desk has a lot to o be desired. They are young which is fine however they don’t have welcoming personalities the young gentlemen acted bothered.

Plussat: Breakfast was not included

Miinukset: Layout of resort could have been better.

Plussat: Atmosphere and activities. The rooms were very comfortable and check in was easy.

Miinukset: Very hard to find a place to sit around outdoor water park, the indoor/outdoor connection isn’t very well set up, you have to turn in your towel between indoor and outdoor areas, kids seemed to be able to run wild there without supervision, we had a very noisy neighbor above us the last night, sounded like they were clogging on the floor, my mother called to complain twice and nothing was done. She got very little sleep that night since it was above her room.

Plussat: The Wyndham portion of the hotel/condo is was excellent. The condo was larger than other similar Wyndham condos at which we have stayed. Easy access to greater area as well. The waterpark is fun, but a long walk through the facility.

Miinukset: The waterpark was only partially operational; the lazy river and multiple pools were closed.

Miinukset: It’s just so expensive; had to pay over $1300 for 3 nights

Plussat: Friendly and helpful. Loved the rooms and indoor park

Miinukset: Nothing

Plussat: Everything

Plussat: Very clean, roomy, connected to the wilderness at the smokies (a hotel) staying at Wyndham, you have access to the wilderness at the smokies water park for free

Miinukset: At the check in process they force you to talk to the concierge (aka timeshare sales person) by having them assign your parking pass. While I was waiting for my parking pass they try and hardsale you into going to there "rewards presentation" no thank you

Plussat: The balcony and water park was great!

Miinukset: The inside water park had so much bleach I could taste it for the entire day

Plussat: My grandson loves the water park

Miinukset: The shower head needs replaced. Too pushy on going to presentation

Plussat: The staff was very hospitable, every one of them that we encountered from maintenance or housekeeping we passed in the halls or rode an elevator with to the front desk and restaurant employees.

Miinukset: it would be nice to see recycling options in the rooms. They have signs about going green in various places, but then no recycling options in the rooms or trash rooms.

Plussat: Room

Miinukset: The lack of cleanliness of water park

Plussat: Great condo with lots of room and amenities. Kitchen fully equipped and enjoyed the fire pit on the patio. Will go again soon and stay longer

Plussat: Bed was awesome! Lighting little dim for my liking! Was good experience

Miinukset: People above us little noisy

Miinukset: Room was very small for 5 people. Bathroom was so small you could barely turn around.

Plussat: Location was good, easy access without all traffic of downtown.

Miinukset: Rooms and halls smelled of dirty diapers and mold. Long lines to rides that would close often. Parks close early. Mattress's felt terrible and lumpy. Need I say more?

Plussat: Breakfast was good. Location was on main road with stoplight access to hotel.

Miinukset: Ice machines on all floors. We had to go to the dining area for ice and in the evening, after settling in, that means having to get dressed again.

Plussat: My room was very close to an exit door for easy access for my pet

Miinukset: Only that the room doors slammed shut and other guest did not hold the doors and close them quietly.

Miinukset: Size of the rooms are a bit small.

Miinukset: Noisy. First morning there we went ty down for breakfast,in plenty of time and they were refilling the food. We waited about 30 minutes and had to leave without getting what we were waiting on.

Miinukset: Roach in Hallway. Hallways were dark and creepy. Air conditioning was not working properly. Room was very noisy. Shower and entire bathroom needs updated and shower was too small.

Plussat: very clean facilities and room. the beds were very comfortable. Definitely a good value hotel.

Plussat: Location was good

Miinukset: Very noisy air conditioner, broken toilet Handle and room wasn’t cleaned on our first day there.

Plussat: The room was new, clean and fresh. I love the large shower. The breakfast was good. The staff was nice.

Miinukset: The furniture in the lobby was old and dirty. It was quite a ways down from the main attractions.

Plussat: Staff was very nice and helpful, the breakfast was fresh and hot. Very quite.

Miinukset: Bigger pillows and bigger towels, towels were thin.

Plussat: Location easy access lighted parking lot not really

Plussat: Quite and peaceful as well as good location

Miinukset: Right beside a very busy highway, very noisy! Did not get much sleep, dog barking in the room Across the hall. The other 3 hotels that was in this category was much nicer hotels!

Plussat: Room had dirty laundry towels hanging from shower. Tub water would not drain. Requested new room. That room had spit chewing tobacco cups moldy on the back porch , not dusted. It felt dirty. Pool too dirty on inside to get in.

Miinukset: All the above.

Miinukset: Room was not what we paid for. We paid for room with balcony. We were on ground floor. Opened door and it had rail around 4 ft slab of concrete. Bathroom was tiny and shower/jacuzzi was in different room. Very poor layout. Was very outdated.

Plussat: Most outdoor pools are already closed this time of year but to my surprise it was open and heated! I was over the moon! Housekeeping was great told them no need to service our room and not once did they come knocking or enter and they were very quiet while working! ( usually u can hear them knocking on doors w key cards all morning!)

Miinukset: Rooms were a little musty due to the location the HVAC units never got sun. I tavel 80% of the year so I just turned it off and sprayed the inside and out with lysol problem solved!! Same breakfast everyday with limited options. They did have a variety of fresh fruit and real coffee though!

Plussat: Staff was super, the men at the front desk were so nice and the lady taking care of breakfast was the sweetest!

Miinukset: Little dated,

Plussat: Great location, really like being some what in the center of everything. Enjoy having the pools for my daughter to play and splash around in.

Miinukset: The WiFi in the room never worked the whole time we was there, the tv remotes didn''t work half the time, and the air unit was in the sitting area of the king suite which made the bedroom very uncomfortable and extremely hot at night to sleep.

Plussat: It was clean. It does need a bigger breakfast eating area. Nice large room.

Miinukset: Ok online you put up your credit card for booking a room but, we wanted to pay cash at check-in. So why do they need a $50 prepay deposit with a card that I didn't understand, they said you get it backat check-out, I just didn't understand. Handing them the cash ahead at check-in, them knowing they have the money the money in their hand.

Plussat: The beds were very comfortable! I will definitely stay here again.

Miinukset: The parking lot was very dark. Walk ways were also dark. The carpet was also damp.

Plussat: We enjoyed the convenient location, the cleanliness, the friendly staff and the jacuzzi and balcony were nice bonuses.

Miinukset: The breakfast was disappointing. We prefer fresh food that was not cooked in the microwave.

Plussat: Breakfast was okay. Beds were super comfy.

Miinukset: Room was not cleaned when we checked in. Also the door to our room was opened when we got there. Went to talk to the desk and they acted like an inconvience to move us rooms so I said we would stay. Went and brought Clorox wipes and cleaned the room myself. Had to go get room keys 2 times due to them not working

Plussat: Location

Miinukset: poor breakfast. Dirty.

Miinukset: I couldn’t believe this hotel would allow guests to stay in a room like mine. As soon as we walked in, the smell of mold/mildew was overwhelming. I didn’t ask to change because my 83 year old parents had the room adjoining mine. I do hope I don’t end up with a mold induced respiratory illness.

Plussat: Two bedrooms.

Miinukset: Breakfast was lacking!

Plussat: Very clean rooms. Quiet and private. I had no issues having my service dog there.

Plussat: Very nice hotel. The rooms were clean. The breakfast room was clean. Very nice view out back of the hotel. I would stay there again for sure.

Miinukset: The night staff was not very friendly but the day staff was really nice.

Plussat: The room was clean, the staff friendly and loved the view at the back.

Plussat: I enjoyed the balcony over looking the river side there was ducks every morning also squirrels and in the evenings raccoons

Miinukset: The beds were really firm and I’m used to soft beds so I didn’t like the beds that well

Plussat: Location

Miinukset: Wild animals everywhere waiting for food

Plussat: I stay here at least once a year. The split rooms are great, and very comfortable. Breakfast bar is good and staff is very accommodating. The raccoons come around to be fed, so it’s entertaining.

Miinukset: The only complaint would be the dust and dirt on top of the coffee maker. It looked like it had not been used in a month.

Miinukset: hair dryer didn't work. No container for coffee maker

Plussat: Room was fairly clean.

Miinukset: Lower the quality of breakfast.

Plussat: Everything was top notch. We will def. be back.

Miinukset: They did not have a room for another night.

Plussat: Liked the layout of the room

Miinukset: Old building. Outside of room could have been cleaner. Windows cleaned. Pressure wash sidewalk to room and building walls. Needs new mattresses on beds. Needs clean lamp shades

Plussat: racoons and ducks

Miinukset: wanted to pay cash had to put 100 dollar dep. just to use cash

Miinukset: The beds were overly firm and uncomfortable and the pillows were very small and flat. We reserved a room with 2 queen beds but the beds were full-size. Honestly, the worst nights sleep I’ve ever experienced. We were also dismayed to hear a large dog barking after 11 p.m. The breakfast was okay but many items were not stocked. The staff should have been more prepared for a sold out night.

Plussat: Great location and price.

Miinukset: The water wasn’t hot enough for me.

Miinukset: Wasn't clean at all when first got to the room it was dirty towels in the bathroom under the sink, call down to tell staff told me manger wasn't available so unprofessional but did move rooms right across the hall that room wasn't no cleaner.

Plussat: Needs updating. Had 'accessible" bathroom - - poor caulking around shower area & paint in bathroom could be redone.

Miinukset: Breakfast offerings were not a nice as other LaQuinta's we have stayed in recently.

Plussat: Comfy beds,indoor pool,friendly staff

Miinukset: Over all cleanliness was good,but the detailing was missed,trash in the halls for 4 days,boogers on the lamp shade,spill marks on hallwalls.

Plussat: Clean and friendly.

Miinukset: No

Plussat: Location. Lobby nice.

Miinukset: Room looked like a partial remodel-grey& blue walls, brown trim, worn & tattered desk & chest, green & brown curtain, orange shower curtain! NOT conducive to rest. Bed fair. Check in clerk difficult to understand. Would not accept our coupon. Would not stay here again.

Miinukset: Need more pillows and softer ones !!!

Plussat: I loved the clean room and fresh towels everyday. I loved the heated pool. Very relaxing! Breakfast was great too.

Miinukset: The mattresses were not comfortable at all. Didn't sleep good at all. Too many dogs in that hotel too.

Plussat: The staff was nice and it was a clean hotel.

Miinukset: One of the beds was so hard it was very unpleasant to sleep on.The air conditioner was loud

Plussat: Really enjoyed our stay. Clean room and very nice people

Plussat: Room was nice. Bed was comfortable. Breakfast selection was more than we expected and very good. Nice pools. Staff was very nice.

Miinukset: Traffic noise all night. Pillows were terrible but all hotel pillows are terrible.

Plussat: Location

Miinukset: Coffee pot made a huge mess

Plussat: Clean room

Miinukset: a little dirty around and you can hear everything from outside

Plussat: The rooms were roomy and comfortable. We were located in the indoor pool area. That was great traveling with 2 young teens.

Miinukset: One of the reasons I chose this hotel was because they had a hot breakfast. Although there were many choices, the hot breakfast was not hot but cold. I tried going at different times to see if that made a difference but did not. Thankfully they had a microwave so we could heat it up to eat it

Plussat: I liked that it had a king and a queen bed with a bathroom in the middle. It was a small bathroom though. It was very clean and the bed was comfortable.

Miinukset: The room was not 100% updated and it didn’t have much space to move around. The breakfast was decent- not bad but not great. The area in the lobby that it was served was small and cramped and there wasn’t enough seating. They ran out of coffee when we were there. The ac was an old unit and in order for our daughter to feel it in the other room we had to keep it on the coldest and highest setting all night. I like it cold and it was arctic cold- most people wouldn’t enjoy this..

Plussat: Location staff was great breakfast was great. Rooms were clean and comfortable. Pool was refreshing both indoor and outdoor .

Miinukset: Nothing

Plussat: We liked the awesome breakfast. It was also nice to have an extra space for the couch and two tv's. The pools and hot tub were also nice.

Miinukset: Several times when we got off the elevator cleaning staff would have large buggies for towels right in front of the doors. They did this a lot, even at very busy traffic times. I know they have a lot to do but I just felt it was rude to customers....especially to my mom, who is older. Also, sometimes our door seemed hard to close. You really had to slam it. I guess it maybe was humid but if everyone's door is like that you can imagine how loud it would be here.

Plussat: Breakfast was wonderful. Loved our room!

Miinukset: We always enjoy hot tub. Was told there was 2 st facilities. One turned out to be a kiddie pool. The other was out of order and looked like it had been for a while.

Plussat: This was my 5th or 6th stay at this property. Was uber-pleased this time... I guess my previous reviews finally found their mark. I got a room with an elongated toilet! That was my sole complaint about the property over the years. Everything else was predictably solid. Room with a balcony, clean, bed and pillows confortable, breakfast was good as usual, staff welcoming, efficient and friendly. Even the coffee was decent! And that's saying a lot, cuz we've stayed in considerably higher end hotels for various functions and the coffee in most of those higher end places was absolute swill. From a guest perspective, keep doing what you're doing, we'll keep showing up!

Miinukset: Batgroom could use some fresh caulk.

Miinukset: Lights had short in them, room had a musty smell walls had stains the couch and chairs at table had stains.

Plussat: Kindness of the staff. Response to tub not draining was immediate. They were all very friendly.

Miinukset: No Kleenex or extra blankets or pillows in room, but they quickly provided.

Plussat: Great location, good parking lot, felt like a safe area, good water pressure in shower

Miinukset: Tiny bathroom, toilet very close to the wall

Plussat: Location

Miinukset: Bed bugs ate me alive. I was there blood donor.

Plussat: Great Location,Clean.

Plussat: Room obviously remodeled recently but several things not completed. Sink in bathroom will not plug up. Fridge will not cool to 40 degrees and No freezer. Woke in wall by bed where electrical outlet use to be now filled with cobwebs and dust. On back counter wood gap 1/2 inch when should have been butted to wall. Base boards missing except in bathroom.

Miinukset: Read above

Plussat: Bed was fine

Miinukset: Base boards all off. Room smelled like smoke. Bath tub had hair in it

Plussat: Our room was clean without a doubt, loved the fresh smell of it!! Beds were comfortable!!

Miinukset: No meat was offered for breakfast and the juice machine was out of order for the 2 days we were there! I didn't have any children with me, but I do think there should be other options for something to drink for those with children besides coffee and milk. There was not even cold water unless you wanted to buy it from the vending machine!

Miinukset: The bed was very hard and uncomfortable.

Plussat: I enjoyed the waffle. I did not like the biscuit or eggs.

Plussat: Staff was friendly,beds were comfortable

Miinukset: my only complaint is the breakfast it was terrible

Miinukset: The toilet seat hadnt been cleaned it had a drop of dried urine on it and there were little black gnats in the sink and tub. The sink drain had an odor. I just cleaned the toilet seat with soap. But room was nice and staff very friendly and helpful. Will stay there again.

Plussat: first thing we found was roaches one right on the bed

Miinukset: everything will never stay here again

Plussat: It was nice clean rooms

Miinukset: Thae airconditioner made a crazy noise all night n couldn't sleep for slamming doors at 2in the morning

Plussat: Room was clean

Miinukset: Desk clerk was not friendly at checkin. Building has no floor or room insulation. Noisiest motel I have ever stayed in. The people above us sounded like they were stomping but were just walking. Doors in hall were always slamed Maids slam doors 7a

Plussat: Location.

Miinukset: Unclean. Health Dept size issues. Gnats everywhere, coming from plumbing. Reported to management, issue remained unresolved. Continental breakfast was also of poor quality. Powdered eggs, terribly weak juices.

Plussat: Nothing

Plussat: The room was clean and comfortable the mini fridge and microwave came on handy the breakfast was good. I enjoyed my stay! Traffic is bad but what do you expect in a big tourist area!

Miinukset: The traffic

Plussat: The beds where so comfortable. Love the ease of getting in and out on the main rd. We stay here at least once a year.

Miinukset: Stay not long enough

Miinukset: Dirty towels on the floor by the bed.

Plussat: Price was perfect. Very polite staff. Super easy to get to and once you know you can go behind the building to get out for the light was a breeze.

Miinukset: Not much to not like. Bed wasn't super comfy but I slept well. Not sure what the deal with pillows are but I've noticed other placed we've stayed have marshmallows instead of pillows now....bring back the normal pillows lol.

Plussat: Cleanliness and price

Miinukset: No balcony

Plussat: Rude front desk clerk, would never reserve a room here again, and quite frankly think I am done with booking.com after this experience. booking.com has the wording for parking capabilities at this place, so that you are not sure to the accommodations of parking if you are pulling a tow dolly , however the hotel desk person is just as rude and obviously a liar since she said she was cancelling our reservation while we were standing there and then still charged our credit card as if we stayed. obviously since they have had to put a big sign on the desk about parking its a common issue that others have fallen victim to as well. I guess its a good scam so rewording things on the website would be a disadvantage to the hotel as they can charge you and the person that takes your spot making them able to charge twice for the same room....

Miinukset: very rude desk clerk, inadequate parking, non accommodating attitudes towards paying customers, advised our reservations were being cancelled and a refund done, credit card was still charged

Plussat: Very fresh and clean even smells clean the bed is awesome Thanks for a wonderful stay

Miinukset: No usb plug ins but can do without

Plussat: We were very pleased with our experience & will stay here again! The staff was very friendly. Room was clean & beds very comfortable. Breakfast was good & you can cook your own waffle if you like.

Plussat: Nothing unsatisfied

Miinukset: The room furniture was ripped and their was a crack in the sealing of the bathroom.

Plussat: Location

Miinukset: A little pricey

Plussat: Maintenance was super helpful & friendly !! Room was clean & fresh smelling !! The Check in clerk was super nice !!

Miinukset: Wi fi is hard to log into

Plussat: Nice room reasonable price good location.

Miinukset: Nothing

Plussat: It was a ok stay wasn't what I thought it would be.

Miinukset: Took me forever to get checked in bc the staff was not in office. The room was ok. The hotel needs different beds and new sheets better t.v.s

Plussat: We had troubled getting maid service and she didn't leave toilet paper but other than that it was a nice place to stay.

Miinukset: The walking up and down the steps to get to the room.

Plussat: Clean and quiet location with wildlife near the river good location friendly staff and comfortable beds

Miinukset: Coffee could have been better

Plussat: I like the helpfulness of the clerk. I liked the location of the hotel with regards to its proximity to Pigeon Forge attractions. I like the discounts for Pigeon Forge Attractions that come with the booking of the room I loved the price. The rooms were very nice. Particularly, the ceramic tile flooring. I like the 2nd story balcony This will be the hotel spot for myself and my family for every time that I come to Pigeon Forge or Gatlinburg. I really did enjoy the location and the hospitality of the clerk.

Miinukset: I asked for two wake up calls. One for 9:30am Saturday morning and another for the same time on Sunday morning. Neither time did anyone call me. I asked the housekeepers for towels and they never brought me any. However, this isn't a big deal to me. I still enjoyed the stay and it will be my choice of stay when I come back to Pigeon Forge or Gatlinburg

Plussat: The location was excellent. The room was clean although not new. People were extremely generous. The tame ducks were awesome.

Miinukset: It was a little aged but that is all I could say negative.

Plussat: Loved the river and park behind the motel

Miinukset: Rooms smelled of smoke even though it was non smoking. Room service was a little lax

Plussat: Extremely kind clerk. Hotel was old and not clean, stains on comforters and holes. Price was high for room.

Miinukset: Jg

Plussat: Friendly staff and clean room

Miinukset: Breakfast was just so so but the customer service and the kindness of the man serving breakfast was exceptional! On booking.com i put family of 5 and when I checked in they only had 2 adults checking in. They were extremely nice and gave us no problem that it wasn't correct. Even showed the front desk my confirmation. Gave us extra towels and blanket and were very nice.

Plussat: Eggs, sausage, and coffee were nice to have. Often, hotels that offer free breakfast offer cereal and toast. I like the protein. Everything was nice and clean. Hot stuff was hot and cold stuff was cold. I wish all hotel free breakfasts were as good.

Miinukset: Our first morning was very crowded, but you couldn't fix that. So we went a little early the next time and had plenty of room.

Plussat: The bed

Miinukset: No

Plussat: location

Plussat: Location

Miinukset: It was dirty smelled of mildew limited parking. Breakfast between 6-9 sucked if you wanted to sleep in and got up 1 day and the hot food was lousy.

Plussat: Bed was comfy

Miinukset: Bugs on the walls when we checked in, breakfast was lacking and did not look like the picture. Run down a little and employees sitting out front smoking.

Plussat: I love this place. I live in a nearby town but stay here sometimes to be closer to work if bad weather is expected, and sometimes just a weekend getaway for peace, quiet & solice. It is always clean, neat, and the staff are always pleasant. The rooms are decorated nicely. close to restaurants, shopping, and attractions. This is and will continue to be my place to go.

Miinukset: it was a little more expensive than usual, I realize in a tourist area with events happening that the rates fluctuate, but this time it seemed a little too much of increase.

Plussat: Clean room, great bath, very good breakfast including teddy bear waffles, sausages, scrambled eggs, biscuits and gravy, and much more.

Miinukset: We liked everything about our stay. Dined at local restaurant. Shopped at close by stores which were walking distance.

Plussat: It was convenient and reasonably priced.

Miinukset: They didn't do a great job cleaning out the room before we got there. There was someone else's bathing suit hanging in the bathroom, lol. See attached photo.

Plussat: Hot shower with good water pressure Location was near local attractions Staff was friendly Clean

Miinukset: Firm mattress which caused my back to hurt

Plussat: The staff was nice.

Miinukset: The beds were a little tough and made squeaking sounds when you moved.

Plussat: This hotel was in a good location. The price was good.