Hotel Minerva

The location is excellent! We were able to walk to the center of Siena and felt safe when walking back to the Hotel in the dark. We overlooked the back of the Hotel and sun rising over old Siena was magnificent.

The girl that registered us wasn't overly friendly and the fellow removing dishes at breakfast removed our coffees while we were up getting more food. The breakfast buffet was great and the lady making coffees was pleasant and did a good job but the busboy was inattentive.

Courteous staff. Concierge particularly so. good location and price.

Good location with reasonable price, rooms were comfortable and quiet, some with nice patio / balconey. Breakfast buffet was great. Storage cupboards in the lobby for our bags after checkout.

Complimentary computer in lobby for guest use was old had a tiny monitor. Only given 15 min at a time to use and only one computer.

The hotel is a twenty minute hike uphill to the center of things but the view of the backside of the Town Hall and it's walls through French doors and a Juliette balcony make it worth it. Plus, if you have a car and can get a parking spot in the hotel garage the ten Euro extra a night makes it very convenient to explore surrounding Tuscany.

The only free WiFi is on the lone lobby computer, which always seems to have a line of people waiting to get on. Buy an Italian SIM card for twenty Euro and get unlimited 3G access for a month.

The room was very spacious. I also liked that they had a computer in the lobby for guest use. I was having trouble with my wireless all through Italy, and it was nice to not have to go find an internet cafe.

Front Desk staff is not very helpful. I work in a hotel, and I guess have a certain expectation of service. If a guest is saying they are going to walk to the Tour Office to rent a scooter, and that tour office is not walking distance, I would probably advise them. But no, it was a kind stranger on the street who did. Then I had to walk all the way to the train station to grab a taxi.

Close to town centre and very helpful staff

Balcony was lovely and room.

Air conditioning was very poor we ended up leaving early because we could not sleep with the heat.