Singapore hotellit lähellä Bras Basah Complex

Plussat: Wonderful breakfast spread. Lovely staff at Oscar’s. Kids loved the pool which was open late and perfect in Singapore humidity!

Miinukset: Nothing really

Plussat: Breakfast was good and the staff made an effort to cater for my husband who is gluten free. We ordered in room service which was very decent . We had booked the hotel for the F1 , the hotel is centrally located , 200m away from the track. The property is very close to the mall and subway which made travelling around a breeze. I had booked an exec suite which was amazing , the views were stunning and bathroom was large and beautiful.

Miinukset: Loved every moment

Plussat: Hotel was in a good situation, room was large, beds where comfortable and linen lovely. Housekeeping where very helpful and looked after all our needs. Concierge also good service, would recommend this Hotel to other people.

Plussat: breakfast great, room bit too small

Plussat: Location, spacious

Miinukset: No shuttle service into the main shopping district

Plussat: Excellent service for the room. Staff cleaned and organized room every day.

Miinukset: I would recommend not using signs that say “Female at work.” I realize this is a cultural difference, but some guests from oversees may be offended by these signs. Instead, I would recommend using signs that say something to the effect of “Cleaning staff at work.”

Plussat: The property was clean and in a great location.

Miinukset: The property didn’t have free wifi. This is pretty standard throughout 3-4 star accommodation and it’s disappointing given the rating of this hotel. It was also not well advertised at booking time.

Plussat: Aivan loistava hotelli, palvelu aivan huippua kanloistava sijainti.

Plussat: Breakfast was good and the room is great

Miinukset: location is poor

Plussat: Long sofa in the room. Breakfast time and variety. Electric drapes. Housekeeping done twice a day.

Miinukset: None

Plussat: Everything was amazing !

Miinukset: -

Plussat: Good

Miinukset: Nth

Plussat: The hotel is beautiful! The staff are very friendly and helpful.

Miinukset: There were a few small minor things that need fixed. Our shower didn’t drain properly, a few power outlets didn’t work in the room etc. Aside from that, flawless.

Plussat: carpet n white theme

Miinukset: my room only see raffles hotel view whn I asked for gd view of mbs sigh

Plussat: Location is convenient

Miinukset: My room was very dirty. There was hair in the shower, toilet remote was dirty. I had dried food (from a previous guest) on my beside table for my whole stay (4 nights). The carpet was heavily stained, the sofa was dirty. After raising it with management, the housekeeping manager went through our room and left it looking ransacked (messed up our bed, pulled out the bins into the middle of the room etc). This was whilst we were at breakfast and left the private sign on. That person should not have been in our room at that time. The hair in the shower and some of the carpet stains were cleaned however the rest room remained dirty. I filled out the hotel's feedback survey after my stay. I got an email back the next day saying the Manager would contact me to learn how to improve their service from my bad experience. Nearly 2 weeks later, no contact. This is consistent with the service I got during my stay. Staff said the right things to placate me, but didn't follow through. So I just stopped asking for my room to be clean. A pretty basic request for any hotel... especially one that's $650 per night!

Miinukset: Birthday celebration for my Wife was destroyed by jw Marriott. Utterly disappointing staff who are not trained and does not have a clue of how things should be done. 1. Upon check in, check in staff told me that my cake is already in the room. However cake was not there. Tried calling at your service staff and was told cake will be coming soon, however cake never came again 2. Cleaners came to clean our room but took our room card. Called the service staff and she was implying it was our fault to leave it there. 3. At 930pm the door bell was faulty and kept ringing. Call the service staff thrice till 1020pm to assist but no one came till 1030 ( I have a video of the room ringing ). The funniest thing was at my 3rd call, the staff told me that the technician is already at my door cause she can hear the door bell ringing. oh my god Definitely not a 5 star hotel service

Plussat: We were there 4 days and the staffs are very nice and the hotel is very close to everything like shops, restaurant

Miinukset: It is not as well maintenance as it should be

Plussat: Service was excellent... got an upgrade to a suite. Room was one of the best i have experienced.

Miinukset: Everything was great

Plussat: Location and hardware

Miinukset: Price

Plussat: I had a room with a great view looking twds the Bay!

Miinukset: I found the checking prossess very disorganised.

Plussat: Location and cleanliness

Miinukset: View of room

Plussat: Friendliness of staff and hotels position for main sightseeing attractions.

Miinukset: Bright lighting in the executive lounge in the evening and the standards of dress accepted.

Plussat: Good breakfast

Miinukset: Poor service in the reception section , not up to mark like Thailand, singporian have be more friendly

Plussat: Loved the stay!

Plussat: Staff offered a service above and beyond. Nothing was a problem for them. So friendly and always smiling. The breakfast selection would suit any taste. Overall the Hootel was outstanding in facilities, service, staff and location. Highly recommend.

Miinukset: Having to leave.

Miinukset: Newer cardio equipment in the gym

Plussat: Great location, excellent views. You could walk to the bay, Chinatown is nearby. Hotel is nice, beds are comfortable. We upgraded to an executive room, which has more space than we'be ever had in other places we have stayed in Singapore.

Miinukset: Not exactly price-friendly, but considering the location I guess its understandable. The TV audio was not working, but they came to fix it quickly. There were many, many light switches in the room. A bit excessive...

Plussat: Siisti, tilava huone. Mainio sijainti

Miinukset: Wi-fi heikko

Plussat: Very centrally located to the MRT station and easy access to places in and around the city

Miinukset: One disappointment was that the bed was not made for the evening , curtains not closed

Plussat: We stayed here for an overnight break on our flight home to Australia. We arrived early and were very appreciative that we could access our rooms for a nap, having been up and travelling for 16 hours. Much to our delight we were given an upgrade and the staff ensured our luggage arrived to our rooms very quickly. The room was spacious and the bathroom large with a great shower and lovely toiletries. The hotel is well located, just near Raffles, and the staff are very pleasant and helpful. Will stay again next time !

Miinukset: Restaurant food is very good especially for dinner but lunch was a little expensive even by Singapore standards

Plussat: Spacious rooms, comfortable bed, good gym & pool, able to checkin early- great after long flight

Plussat: Location

Miinukset: The pool was a bit smaller than we thought, with limited deck chairs.

Plussat: Excellent location, large rooms. The swimming pool was an added bonus.

Miinukset: Breakfast was quite a busy affair.

Plussat: Very clean, staff helpful and rooms where amazing

Plussat: Location- staff friendly enough helped connection with Wi-Fi on 3 occasions- 2 times too many

Miinukset: Bad Wi-Fi - Had Premier room but had TV was broken wouldn't turn off! For an hour I had to listen to hotel add when all I wanted to di was go to sleep!

Plussat: This time around nothing. I book here because of the location.

Miinukset: Did not manage well. I request for a smoking room to which they confirm a smoking room. Upon arrival they said, since I requested a smoking room, they arrange my request however it’s a handicap user friendly room. They did not inform me earlier. Room did not fit me. Secondly with that said, I was fine and did not make a fuss. Once I entered the room, I didn’t find an ashtray!! Never mind I open the minibar to grab a drink!!! To my surprise it was empty. I refreshed myself, went down an approach FO and informed of “No ashtray and minibar empty” FO immediately said it will be fixed and not to worry. I thank and left to meet my friends. I came back quite late. I saw one small ashtray place on the desk, however the minibar was still not fill in!!!!! I had enough of empty promises. I was very frustrated and did not spend or visited any of the facilities of the Hotel. Because I thought it’s not worth spending my Money here. I have been working in hospitality industry my entire life. I used to work in Singapore for close to 15 years in F&B and I know how to keep my words or promises if I promise a guest. That is a service culture you expect especially in SINGAPORE. I am still in hospitality industry and working in Macau for a very well known hotel. Even upon checking out- FO did not even ask about my stay experience. Bad taste!!!

Plussat: Nothing was too much trouble, personnel were excellent.

Miinukset: Breakfast was full on and you had to guard your meal lest it be whisked away!

Plussat: Hiljainen huone, hyvät sängyt, mahtava näköala!

Plussat: great location and ease to get to shops and walk around

Miinukset: Issues with check in, connecting rooms, check in times,

Plussat: Excellent location, very friendly and helpful staff, lovely room, amazing shower, good value, stunning views

Miinukset: I found the bed very hard (that’s probably a personal preference). Would have liked a guide to the hotel in the room there were so many facilities we only found them as we went along

Plussat: The Hotel was in a central place this made it easy to walk everywhere. The service as amazing and also the staff were great. The buffet breakfast is value for money lots of options and great food.

Miinukset: The check in system I felt was not what I expected it was like a self serve kiosk. Otherwise the whole hotel is superb

Plussat: Loved the location - perfect to Marina Bay Sands and the bay. Great food court attached for a quick bite. Very comfortable rooms! Room service was also delicious!

Miinukset: The check-in experience was a bit odd - someone helped us although it was self service which felt rushed. But I can see what they are trying to do. Check out was smooth. We are honeymooners - I felt like it wasn’t anything special when we were there, just normal standard service, which was fine.

Plussat: The staff were extremely helpful and friendly. The room was so comfortable and clean. The location was perfect, right on top of a shopping mall and within walking distance of many tourist spots like Chinatown and Bugis.

Miinukset: Communicated with staff in advance for several requests and non were noted or communicated to staff. The excuse was booking was made through external agent hence message didn’t come through even though I had followed up with hotel internal staff (who confirmed by email) about the request NOT the external agent.

Plussat: The staff were exceptionally helpful and polite, and the location was perfect to see all the central sites of Singapore.

Plussat: The staffs are very welcoming and helpful with our checked-in.Breakfast big varieties of choice with very dedicated staffs attending to our needs.Congrats

Miinukset: Toilet not pipe next to toilet bowl as a Muslim we needs to clean throughly before we perform our prayers.

Plussat: Have stayed here many times. The location is just superb.

Miinukset: Was given a lower level room this time and the noise/vibrations from the ground floor construction work was disturbing. The bathroom was not clean and definitely up to the usual high standards of this property.

Plussat: The bed was super comfy, the view was amazing (see photo). It was a fabulous hotel!