Singapore hotellit Novena

Plussat: Very impressed with the breakfast, was fresh and plenty of choice.

Miinukset: Nothing really

Plussat: Excellant service from the moment we arrived. Staff VERY informative, courtreous and PROFESIONAL. Breakfast buffett was good, rooms very clean and facilities good. Small exercise room but o.k. Rooftop pool small but view wonderful Marriot delievers.

Miinukset: Prices! But this is Singapore and Marriot. Still . . . a good stay for the budget!

Plussat: New property.

Miinukset: Ameneties.

Plussat: Centrally located.

Miinukset: Very pricey.

Miinukset: I was phoned by the restaurant staff at 10:30 pm on 8 July 2019 at room for asking to settle my kid’s dinner (one spaghetti bolongese SG $22) at Sky 22 because it could not been charged to my room due to no guaranteed deposit was made upon my checkin). I didn’t think it was so urgent to settle the bill at late night on 8 July as I would stay at the hotel until 11 July 2019. What an unpleasant experience!

Plussat: Clean & no smelly & quiet

Miinukset: When crowded tourist at the lobby waiting for check in

Plussat: Exceptional service.Staff always helpful to assist and make sure for a pleasant stay.

Plussat: Location was amazing with Haidilao just downstairs and two men bagel which had amazing bagels. Pool was a little small but enough for a chill time. Rainfall shower was amazing in the room and it was relatively clean.

Miinukset: Windows were a little dusty and pillows a little flat but they're small issues.

Miinukset: Room next me was very noisy and it might be weak soundproof of my room. this is only point I feel negative. Well this might not be facility issue but manner/ behavior of visitor next my room.

Plussat: Breakfast good - was able to get cereal and fruit - often cereal. Often not good in Asia but fine here.

Plussat: the room service is good.

Plussat: Large room with good amenities

Miinukset: Elevators broke down a few times, but all good :)

Plussat: The staff very pleasant and helpfull

Miinukset: Prices for room and restaurant food seem to be steep

Plussat: The swimming pool was a bonus, the room was generously sized and tidy.

Miinukset: The hotel is a bit tired and could do with some love. Acre-vsmo would not be out of order. Staff were fine but not particularly friendly, although the room service ladies seemed nice.

Plussat: Location near MRT

Miinukset: Swimming too depth and no baby pool. Breakfast is just nice. but, still can improve.

Miinukset: The staff were always very moody and service awful. The way they treated you it was as if they were doing u a favour! Would not return because of this. Also the wifi is overpriced.

Plussat: One staff member that checked us in and out seems to be the only nice one we came across. Good enough for our one night stay.

Miinukset: I've booked for two adults and two children, and somehow we had to pay for our youngest daughter for breakfast the next morning because she was not included. Very pushy luggage staff (Porter), wanted a tip but we didn't have any cash yet and told him, so he still insisted we pay him that, my husband ended up giving him our daughter's 100 Thai Baht she collected from our last trip to Thailand, and he did it again on the day we were leaving, but we did not give him anything that day, and he kept asking and opening our Taxi car door to ask for it. Another staff members at the reception by the breakfast buffet need to have training on customer service, especially if this was their job.

Plussat: Lovely pool and room excellent

Miinukset: Tax wasn't included in the listed price but was charged to my credit card. Frustrating

Plussat: Hotel is close to shopping malls, public transport and restaurants a very convenient location. Rooms are a decent size.

Plussat: En pitänyt mistään.

Miinukset: Hotelli ei vastannut luokitusta ja kaikki oli vanhaa ja kulahtanutta. Uima-allas-alue oli pimeä.

Plussat: I live in Singapore and had checked into the hotel as I was getting married. I requested to change rooms to one with a kings size bed for the night my husband would be with me. The hotel went one better and upgraded us to a suite for free as a wedding present. This was a lovely gesture and very much appreciated.

Miinukset: Don’t have serve water

Plussat: cleanliness of room

Miinukset: the breakfast was somewhat hit and miss if you weren't Asian, and the hotel was abit dated.

Plussat: We were very pleasantly surprised by the size of the room. Room service was quite prompt as well. Overall it felt management was taking care to attend to the details of making guests' stay as comfortable as possible.

Miinukset: Not much really. Muslims need a water container near the toilet (or a Muslim shower as it's called ... fixed nearby). Room service provided a container quickly.

Plussat: Comfortable beds, and choice of breakfast

Plussat: Hotel is well located with easy transport accesses

Miinukset: Breakfast range is too bland and should be improved

Plussat: The staff is nice they answer the questions quickly and professional and provide supports quickly

Miinukset: 1. Dirty carpet in the room 2. Very loud karaoke 3. Bad sound proof walls

Miinukset: dirty rooms, shady bars, totally run down hotel

Plussat: Correct staff,nice location, Upgrading was very nice Not for eating inside very close to shopping mall. I like it.

Plussat: Hotelliaamiainen oli hyvä ja suht monipuolinen, huone oli riittävän suuri useamman päivän oleskeluun. Huone oli siisti ja riittävästi varusteltu. Respapalvelu oli hyvää ja nopeata. Hyvä hinta laatusuhde.

Miinukset: Kiinalainen ravintola ei vastannut odotuksia ja vieläpä aika kallis.

Plussat: Aaamiainen oli hyvä ja monipuolinen.

Miinukset: Ei aivan vastannut omaa mielikuvaani neljän tähden hotellista, enemmänkin kolmen tähden.

Miinukset: Make sure you get receipts when you pay for something at recreption

Plussat: What we like most is the room. It is spacious and homey. The location of the hotel is very accessible and excellent, as the bus stops in front of the hotel and few minutes walk to nearby mall. I will still choose the same hotel in our succeeding stay in Singapore.

Miinukset: The buffet breakfast is really good but it would be best if selections of food differ everyday especially if you're staying for a week and you will see the same kind of food offers everyday.

Plussat: location, pricing

Plussat: convenient location

Miinukset: shower strength was weak, water was cold.