Singapore hotellit Southern Islands

Plussat: It was a very beautiful and memorable stay...

Plussat: Romance / honeymoon, beautiful beach

Plussat: fantastic architecture, lay-out, spacious rooms, awesome interior design, landscaping

Miinukset: Food in the Knoll restaurant - below expectations and standards for a six-star resort hotel ...

Plussat: We liked the contrast in the architecture, the high tech aspects of the room, the views, the friendliness and helpfulness of the staff. The overall package was first class.

Miinukset: The range of food available is limited for people staying for severeral days or longer and breakfast is not good value. The wine service in the restaurant needs to be revised because the white wines are not kept chilled and there is no other way to serve white wine. By the time our bottle was cold enough to be enjoyed at its best the meal was finished. It was noted that when there was a function in the ballroom the standard of service went down slightly, maybe due to the temporary reallocation of staff. These are very minor observations rather than complaints.

Plussat: Splendid architecture , excellent & friendly service, good food

Miinukset: Still some little details to fine tune but not important

Plussat: When the staff were available they were exceptionally well mannered and hand picked. They were really attentive too as you would expect for a hotel of this price in Singapore.

Miinukset: 1. Food was below average; almost unpalatable including the cocktails.2. The valet service was rarely ever answered. 3. Temp staff unaware of what was going on in the lounge/library. 4. Very poor video library - quantity & quality. Overall, a long way to go to earn a 6 star rating, as published.

Plussat: the concept of 24 hr check out time

Miinukset: ridiculous high charge for breakfast and very poor breakfast

Plussat: Location enables relaxing by the pool, have a good view of the South China Sea, and you still have easy access to the city. If you have small children there is a ton of kid activities. The service is excellent, with a wonderful breakfast buffet. We stayed here four years ago, and they have undergone a very good renovation. It was fun to just sit on the balcony of our room and take in the view.

Miinukset: The Sentosa activities could benefit from more all inclusive pass alternatives.

Plussat: Proximity to silosa beach where the annual zoukut music festival was great.

Miinukset: The room felt a bit old to me and a bit dark.

Plussat: Situation & helpfulnes of staff

Miinukset: The restaurants did not come up to the standard required by this quality of hotel

Plussat: The hotel is situated in best possible place at Sentosa and meets ALL demands anyone can have. Only 20 minutes by taxi to City.

Plussat: Pool view room was spacious & comfortable.

Plussat: Location, Kindness to visitors

Plussat: The hotel was one of the first to open at Sentosa, and is beginning to show some wear. However, it has very good staff and delivers excellent value for its money (prices have been taken down to reflect its not entirely modern facilities).

Plussat: Beach, swiming pool, attractions nearby

Miinukset: We asked for double room at time of booking, but when we arrived only single bed were available, also all dining places closes early including the bar

Plussat: the view and the room was excellent

Miinukset: more tv channels

Plussat: Rooms a bit run down, and too small and not totally clean. Hotel has a feel of being rather old and tired. Toddlers' room dirty and dangerous for children. Priced like a 5-star hotel but much below standard.

Miinukset: Disappointing, as described above.

Plussat: the pool &the beach,

Miinukset: -

Plussat: The dream pool Staff was really friendly, unfortunately it was way overloaded with the amount of work,

Miinukset: Way to much dust! The breakfast was decent for a 4 * hotels, not for 5* Thry are reactive instead of proactive, and this is not suitable for a 5 * hotel. The swimming pools were closed after 19:30 for safety reasons, although during the day we didn't see any lifeguard on duty ... The internet it was not included in the room rate, and it was an extra 25 SGD per day, 175 SGD PER WEEK (120 EURO) Unfortunately the list it can continue ...

Miinukset: There were too many issues with my room. First there was an alarm then went off constantly in the hallway and my air conditioning didn’t work. It took me two calls to get someone to look at it. I was constantly on the phone to reception asking them to check out the alarm, it alway took several tries to get it resolved. The food was extremely expensive and the quality did not align with the price.

Plussat: the cosiness of the whole environment...

Miinukset: service by the lobby staff can be improved..not prompt enough..but still acceptable

Plussat: The hotel was fine and comfortable.

Miinukset: They charged my credit card 10days before we arrived even though we could have cancelled it 24hours before arriving with no charge and they charged me twice. I have now been home 1 month and am still trying to get a credit out of them. No one is answering my emails.

Plussat: Quiet.

Miinukset: Lack of good service by hotel staff.

Plussat: Quiet, peaceful. Free shuttle to harbour front.

Miinukset: a little far from other interest place.

Plussat: The resort is in an ideal location on Sentosa. It is central to all the activities that Sentosa has to offer. The setting was beautiful with the lush gardens and wildlife being allowed to roam free. The suite we stayed in was well appointed with the spa outside in the private courtyard. All staff were extremely polite and courteous at all times

Miinukset: The wireless internet conection was very slow

Plussat: The room is big, new with comfortable bed.

Miinukset: The toilet was smelly from time to time. More transportation arrangement as the shuttle is not very frequent that cause inconvenience.

Plussat: Beautiful surroundings, rooms with character.

Plussat: Room, swiming pool, kids pool, ambiance, proximity to beach.

Miinukset: The food menu available was limited.

Plussat: Excellent! Enjoyed very much!

Plussat: Staff were very attentive. All services provided quickly and professionally

Miinukset: Location makes access to mainland sites a little more difficult