Singapore hotellit lähellä Ngee Ann City

Plussat: Staff welcoming & eager to please Efficient check in Room comfortable and clean Wonderful pool and garden setting Spa Delicious food particularly the Waterfall restaurant

Miinukset: Nothing

Plussat: Staff very attentive and the pool area was beautiful

Miinukset: They are terribly inefficient as opposed to previous years. I was mistaken for another guest and taken to a suite. Moving my booked room took ages and there was a belated apology 24 hours later. No fruit in the room as promised, no wakeup call as ordered, charged for free pressing etcetc

Plussat: It's very elegant and the grounds are beautiful.

Miinukset: This hotel is fabulous but they don't get the value of customer loyalty. I was "upsold" for an addl $150 a better room that included a $50 breakfast. I had breakfast the next morning in my room and was billed for the breakfast as it was in my room (although the breakfast was under $50.) It was not disclosed that in-room breakfast was not part of the deal and they placed an in-room menu on my bed in the evening. They would not budge on the bill. Felt like a real rip-off! Ruined the entire experience and I doubt I will be back, which is unfortunate for all.

Plussat: Very hospitable reception with very friendly staff throughout all parts of the hotel. Excellent breakfast with great views over Singapore.

Plussat: Efficiency of hotel, usage of Horizon Club, swimming pool, lots of outdoor areas/gardens, city oasis, proximity to Orchard Road

Miinukset: The room could have been a bit bigger with updated decor for the price, but it was still very clean and functional as we tended to be out most of the time

Plussat: The swimming pool was fantastic - we really enjoyed it., Entry foyer very impressive and luxurious,Enjoyed taking tea there & chatting with the trainee hostesses.Loved the glorious orchids everywhere, polite staff and great food selection. It was a wonderful touch of pampering.

Miinukset: We wished we had a more comfortable lounge and cushions in our room.It was a bit hard!!! (Is that a complaint? I hope you get to sit on the couch!!)

Plussat: Comfortable, good service, staff politeness

Plussat: Erinomainen palvelu, siistit huoneet, hieno uima-allas kaupunkihotelliksi.

Plussat: I love the swimming pool and the lobby lounge which give me very relaxing feeling.

Miinukset: I think the bathroom in garden wing standard room need renovation, it is too tiring.

Plussat: Very friendly snd helpful staff. Great pool setting. Outstanding gym/facilities (Horizon Club).

Miinukset: More vegetarian options in Horizon Club. More umbrellas around the pool.

Plussat: simply,comfortable to stay.

Miinukset: nothing specific.

Plussat: food is good and the concierge services are excellent

Miinukset: none

Plussat: Excellent location and very helpful staff. Many Restaurants to choose from and their High Tea is a must try!

Plussat: Upon arrival, the manager greeted us by addressing my name and personally showed us the room. The housekeeping lady was very polite and helpful. We felt like home.

Miinukset: Can't think of one.

Plussat: We liked the two pools and the beautiful location + staff!

Miinukset: Should have been more "sun - deck -chairs" near the two pools!

Plussat: I liked the old worldy feeling of the hotel and the very pleasant staff, always wanting to oblige with a smile on their faces

Miinukset: I have just returned home (25th nov) after 2 nights at the hotel and discovered that an amount of $157.01 has been charged to my credit card. I am totally at a loss as to why this has been done, as we booked and paid in early March. Very disappointing that this was not mentioned on check out.

Plussat: Sijaniti erittäin hyvä. Erillinen huoneisto hotellista oli hyvä ja iso ja hyvin siisti.

Miinukset: Tarjoilu ei tominut.Aamupala huono.

Plussat: Henkilökunta miellyttävä ja sitä oli runsaasti eri pisteissä. Palvelu toimi, joskus vähän liiankin innokkaasti meille yleensä palvelun poissaoloon tottuneille, korkealuokaisissakin hotelleissa.

Miinukset: Huoneessa lievä homeen haju, ilmeisesti istuu vanhoissa rakenteissa. Parempi sekin kuin että hajua olisi yritetty peitellä jollakin hajusteella.

Plussat: We have stayed on numerous occasions in the past 40 years and we love the consistency, location and friendliness.

Plussat: The staff are friendly and want your stay to be enjoyable. The extended family have a history of staying over 40 years. We as a family together or separately will always be back.

Miinukset: Better locks on the bathrooms,

Plussat: We enjoyed the peaceful and traffic-free site, the easy access to the shopping in Orchard Road and the bus and metro systems. The staff were extremely helpful and efficient. We found the traditional building and furnishings very attractive.

Miinukset: We submit that the cost of breakfast should always be included in the room rate and the cost of the buffet breakfast is too high for the limited choice available. Almost no local food was offered.

Plussat: Goodwood park hotel is a nice and quite hotel set in a nice garden not in a tower ,in the bustling city of Singapore

Plussat: The Hotel was nice and clean. Only short walk to city.

Miinukset: The Hotel was not like other 5 star hotels, and I was a little disappointed after arrival, but anyway a nice Hotel

Plussat: the view

Miinukset: none

Plussat: Great location. Comfortable bed. Cool robots that deliver water and towels to room.

Miinukset: Small rooms. Cold windy pool.

Plussat: Room was a little small but has everything I need as a single traveller! Great location to shops & transportation. Will stay again.

Miinukset: The room should be larger little bit more.

Plussat: We loved the views from the 28th floor, plus the Queen beds are super comfortable and everything in the rooms is well thought out. The staff were always helpful and friendly, the facilities were always clean. The restaurant provided very good breakfast buffets and really tasty dinners, too. And the location is hard to beat - one short block from everything Orchard Road has to offer!

Miinukset: We only had two items that weren’t so hot. First, as everyone else says, the rooms are TINY. How small is tiny? Perhaps 10 ft x 10 ft with a Queen bed in the middle. Tiny. Two slender people cannot pass each other without touching, possibly cannot pass each other at all if you’re carrying any weight. TINY. That said, the bathroom feels luxuriously large by comparison! The second negative was that any hote so big and so full will naturally have a lot of people moving around at any given time. That means the lobby is always full, the elevators are always full, the dining room is always full...definitely worth eating at non-standard hours to avoid the rush.

Plussat: Amazing breakfast.

Miinukset: Maintenance work should take place at odd hours

Miinukset: Bigger room space

Plussat: Great staff and service. Everyone was friendly and helpful, no matter what area of the hotel. We had no wifi in our room the first day, and the front desk promptly came through with a wireless mobile 4G router, solving the problem. We arrived at the second floor breakfast buffet on our first morning, and the door staff said it was pretty crowded and noisy, so why don't we try the executive lounge on the third floor? Which was a great idea. The hotel was surprisingly upscale for a Holiday Inn. We booked it, feeling like cheapo lowbrow travelers, but when we arrived, we felt like VIPs. The hotel gave us a "handy" device, a phone with data that we carried around town, which was a HUGE convenience.

Miinukset: I think the sauna didn't get hot enough. And....I'm coming up blank for other negatives. It's a great hotel!

Plussat: Friendly & helpful staff. Great location for shopping (right next to Orchard Road) & eating places. Clean & comfortable rooms.

Miinukset: There seemed to be only two breakfast buffet selections served. It was alternating every other day. We noticed this as we had the buffet everyday during our 4-day stay.

Plussat: Great breakfast Near both bus & subway stops Helpful & pleasant staff

Miinukset: Give the ability to redirect the flow of air from the air-con. The vents were fixed & was blowing air to the desk where I was doing some work. Unless the A/C is turned off, air flows into the desk area. I ended up developing a cold from it.

Plussat: The cleanliness, the location and the room which was large and very well appointed.

Plussat: Location was good. Would use it more if the price is competitive. Check out time should be extended if room is available due to flight timings.

Miinukset: Soap in the bathroom was not changed/replaced. Stayed for 6 nights but got new soaps only 2 times.

Plussat: Easy check in/out.Cheerful, helpful staff.Good location for Malls on Orchard Rd and easy access to Somerset MRT (300m). Pricey b'fast but S$13 can be saved by booking evening before.Overall a ver comfortable hotel for short/long stay.

Miinukset: Pricey b'fast.

Plussat: Executive lounge service

Miinukset: Poor health club facility/equipment

Plussat: The location, a stone's throw from Orchard Rd shopping, is terrific. The staff are unobtrusive, yet friendly and available when needed.

Miinukset: Juniors on night time check in.

Plussat: we were upgraded to a suite at nil cost- bonus! We also asked about late check out and were given the option of either a noon checkout at no cost or a 6pm checkout for half the day rate- also suited us down to the ground

Plussat: I stayed in an Executive room and found the executive check-in very good and the executive lounge was also very useful and pleasant. Of course breakfast was included in the price, which was also well presented and very good.

Miinukset: The hotel has obviously been there for a very long time and although very well situated for Orchard Road and the business district, it is starting to look very tired and in need of a complete makeover or refurbishment. It’s still comfortable, but is in need of a makeover. I found that the internet charges were far too high and given it was an executive room, I feel the internet charges should have been much less or even free.

Plussat: service and staff helpful and friendly excellent location

Miinukset: rooms and bathroom are very old

Plussat: location

Miinukset: gym inadequate

Plussat: Central Position. Friendly Staff. Good Entertainment.

Miinukset: Sloppy welcome. Concierge needs a good shake up with new arrivals.

Plussat: Top notch service, central location, well-maintained. Friendly and professional staff on duty. Solid stay.

Miinukset: Property itself is slightly old compared to other offerings in town. Centrally located in the city, but not truly walking distance to much.

Plussat: Location

Miinukset: Everything else. Too pricey for what it is. Rooms feels and look old. 3stars most in my book.

Miinukset: Almost 1 hour to check in and no apologies. The bathroom door accidently locked and took 40 minutes to send someone. Also when we went for breakfast my partner was told no slippers permitted. As a lifetime platinum member of Starwood I would suggest management needs a complete overhaul of staff and learn common courtesy. All in all I would never refer anyone to this or any Mandarin property.

Plussat: location and friendly staff

Miinukset: dual queen size beds would be ideal.

Plussat: The location was excellent, in the heart of Orchard. And two staff -- Mr Suhaimi at the 5th Floor Reception and the older doorman -- were exceedingly polite and gracious. The staff at Chetterbox were also polite and prompt.

Miinukset: 1. Badly-managed ground floor reception and registration. We arrived at the ground floor lobby and lined up with a number of other people. Only to be told by the young executive who finally served us -- rudely & impatiently -- that this registration counter was only for corporate bookings and we should go up to the 5th floor for all other bookings. If you intend to segregate and discriminate bookings, then perhaps some clear signage and wayfinding would help? Perhaps recognising that he had been rather rude, the young man then said he would register us anyway. He couldn't find our booking, asked to see the confirmation email, and then couldn't seem to wait the one minute it took me to call it up on my phone. 2. Poor manners at the 5th floor reception We came back at 1.30 pm and went straight up to the 5th floor reception, as instructed, to collect our keys. Chaos as there were many waiting to check-in. I lined up at what I thought was the concierge counter to ask what I needed to do if I was simply looking to collect keys rather than do a full check-in, and was barked at by another impatient man at the [unlabelled] counter to the side of me. Thank goodness for an older gentleman, Mr Suhaimi, who stepped forward to answer my simple question, promptly issued the keys, and assured us that our bags would be in our room, which it was. Kudos to Mr Suhaimi for being so well-mannered in a sea of rude Mandarin employees. 3. Went to our room. The shower cubicle had ugly black electrical tape all around the bottom, presumably to stop some sort of leak. Cheap toiletries. Old, tired fittings that haven't been updated since the late 1990s. Flat, overused pillows. 4. Breakfast the next morning at Chatterbox was dismal. Overcooked noodles, cheap butter, tasteless eggs. And a very small selection of food items that couldn't be called a buffet. 5. Rude service again at check-out, even though we had nothing to pay for and it was a straightforward sign-out. Doesn't anyone ever smile at this hotel? All in all, not worth the price, and certainly not worth our patronage. Don't bother with the Mandarin Orchard, it's way past its prime. There are many other hotels in SG that welcome you with a smile, maintain a good environment and charge you far less.

Plussat: The complimentary upgrade and the breakfast buffet. The room is spacious and the bed is quite big

Miinukset: Some guests did not adhere to the non smoking rules and it is really quite uncomfortable but overall is a comfortable stay for us.

Plussat: Location Location Location Nice friendly staff rooms a bit larger than normal for this price

Miinukset: But warning the smoking floors were too much even for a smoker. The smell/smoke of kreteks (clove cigarettes) wafted into our room through the AC. So best to book a non smoking room.

Plussat: the location.

Miinukset: the rooms are very tired, even at the exorbitant rate of sgd380++ a night! i think had we booked through the hotel direct, it would have been cheaper as well since the walk-in rate for a better room (premier) was only sgd20 dollars difference!

Plussat: I think the service was excellent. From the time I checked in until I left. Even the housekeeping lady was pleasant and efficient.

Miinukset: No swimming pool for kids.

Plussat: The City Centre location of the Hotel was great . The staff were very attentive and friendly .

Miinukset: There were no negative points

Plussat: Hotelli oli varsin miellyttävä ja drinkkibaari oli oikein mukava näkymineen. Henkilökunta oli palveluhalukasta, joskin välillä vähän muissa maailmoissa.

Miinukset: Ulkosivun remontti, mutta se oli tiedossa. Courmet-ruokalistalla useissa annoksissa hainevä-keittoa. Tiedän sen olevan paikallinen herkku, mutta jos asiakkaat tulevat ainakin osaksi länsimaista, on tuon ruuan tarjoaminen eettisesti hyväksymätöntä. Joku voi tuon takia jättää seuraavalla kerralla hotellin valitsematta, kuten esim minä.

Plussat: Ystävällinen palvelu. Hyvät hissit (nopeat, ei tarvinnut odotella). Internet toimi hyvin joskin oli maksullinen. Hyvä kylpyamme. Ilmastointi pelasi hyvin samoin kuin valaistus ym. huoneessa.

Miinukset: Uima-allas remontissa eli ei ollut saatavilla vaikka se oli yksi ehdoistani bookings.comin hakukoneessa (sisarhotellin allas käytettävissä mutta hieman hankalaa). Tallelokero kiinnitetty hyllyyn yhdellä pienellä ruuvilla, olisi voinut ottaa sen kainaloon. Aamiainen oli hieman kolkossa isossa salissa joskin ihan ok.

Plussat: Erinomainen sijainti. Todella ystävällinen henkilökunta. Siistit uudistetut huoneet. Loistava valinta.

Miinukset: Hotellissa remontti meneillään jonka vuoksi uima-allas ei ollut käytössä, mutta hotelli kuljetti taksilla toisen hotellin altaalle joten tämä ei häirinnyt suuremmin. Muutenkaan remontista ei ollut meille häiriötä.

Plussat: Erinomainen sijainti ja kaikki lähellä. Kaikki toimi hyvin.

Miinukset: Osassa hotellia käynnissä remontti, joka hieman häiritsi.

Plussat: good location

Plussat: Excellent service, especially Jimmy on the Meritus Club floor.

Plussat: Convinience location

Plussat: Loved the location and the pool area

Miinukset: Didn't like that there was no umbrellas by the pool for shade as I would have spent much more time there and didn't like that the rooms were a bit old

Miinukset: Good value. Good location to shopping on Orchard.

Plussat: Fantastic location for shopping,leisure,sightseeing.It is very easy to get every point very easily.very close to MRT Orchard....

Miinukset: Club floor breakfast boring,same items everyday.

Plussat: covenience and price

Plussat: very good location and at a very good price!

Plussat: The best thing about the hotel was its location and its proximity to so many dining places, it was a buzzing place.

Miinukset: I thought that the breakfast service needs to be improved, both from options point of few and service itself.

Plussat: Hotellin sijaini on hyvä ja laatutaso vastaa melko hyvin

Miinukset: Hotellissa voisi olla langatonverkko käytössä vieras huoneissa

Miinukset: Markkinoivat huonosti upgrading pakettia, joka olisi ollut mahdollista.

Plussat: Location close to the shooping

Miinukset: They took extra money for conecting door not same booking rate extra 200 sing. Doolar(travell with children)

Miinukset: The re-action of the receptionist at the front door was a-bit slow and not very helpful while we reach the hotel. I bring along my 2 small kids with a trolley, its seeem nobody is voluntary open the door for us, they take at least 5seconds to think whether i am able to open the door by my self then only come to help.

Plussat: Bed was comfortable.

Miinukset: It is a bit tired. Room a bit small.

Plussat: the hotel also is very good condition with very nice staff. So keep that condition to make everybody happy to stay there.

Miinukset: no

Plussat: The size of the bedroom, was superior to most hotels of this type.

Miinukset: No