Sonoma hotellia

Miinukset: Cant sleep with a screen window open

Plussat: The property is located just a short walk away from the Sonoma Plaza with its various restaurants and cafes. The marketplace is also a short walk away. The room was quite spacious with a lovely actual (not faux) fireplace. The staff were all very nice with smiles on their faces and guided us well re the nearby wineries and tastings. We felt quite comfortable and relaxed throughout the entire stay. The parking is convenient and right outside the property. Overall the stay was excellent.

Miinukset: On our second day when we opened the blinds we saw building contractors staring at us right outside our room patio. This was a big privacy invasion so we had to shut the blinds. When we reopened half an hour later they were still there. I went to the reception to tell them about this. They said that the contractors had arrived at an unexpected hour. However, it would have been better to have known that contractors were expected at some hour that day. We of course didn't want anyone to see our half-dressed kid roaming about! The hotel apologized and offered us a free wine which they said will be put in our room during room cleaning. When we arrived back in our room after a long day, nothing was provided. So I had to ask (was a tad embarrassing asking for a free wine). They did however apologize again and sent it to the room straight away. The wine was absolutely delicious! The breakfast had very limited options. If you like your bacon and sausage and various egg options, then you will not get it here. The view from our ground floor room was totally restricted by the hedges. If you want sunlight and a bit more view perhaps opting for the first floor room is better.

Plussat: Really enjoyed the nice clean, warm and cozy room with the fireplace. We loved the location of our room as well, which had a nice view on the 1st floor and close to the office and lobby. Breakfast, homemade cookies, wine & cheese appetizers in the evening were very enjoyable and all the staff were very friendly and accommodating. The hot tub on the roof was very peaceful and relaxing and it was great that it was within walking distance to the downtown Sonoma area.

Miinukset: nothing- it was wonderful!

Plussat: Friendly staff, good breakfast and wine spreads, and an easy walk into Sonoma town square.

Plussat: Location was great! Walked to beach and town/shops/restaurant.

Plussat: Such a beautiful bed and breakfast. Love the little touches of fresh baked cookies in the lobby. Staff made great recommendations about places to eat and visit. Rooms were great, had modern updates but still felt like a B&B. Can't wait to stay there a

Miinukset: Nothing negative at this B&B

Plussat: The staff was very friendly and accomodating. The cookie jar was a nice touch! Parking was easy.

Miinukset: The bed was not comfortable, and we had to ask for softer pillows.

Plussat: The property does the basics well, has a certain charm, and is a good place to stay to stay to explore the village of Sonoma and see the wineries. The room was very nice, the public spaces were sometimes very nice, such as the library walk and fireplace, and sometimes a bit bland like with the breakfast area.

Miinukset: Location was practical but not charming, and it would have benefited from some more green spaces. Staff was professional but somehow missed out on a certain warmth.

Plussat: Nice location downtown.

Miinukset: Metal bed frame makes a lot of noise!

Plussat: The atmosphere and hospitality

Miinukset: No

Plussat: Staff was very friendly and helpful. Free bikes to cruise around town on. Rooms were big and beds were really comfy.

Plussat: Walking distance to good restaurant, friendly staffs.

Miinukset: room soundproof is a bit weak.

Plussat: we were not from Norwalk CT should include option - verified guest or write in correct info

Plussat: The hospitality, breakfast and friendliness of the staff.

Plussat: Breakfast was very nice, visibly attractive, tasty, and plentiful. Coffee was hot the eggs were fluffy! The orange juice was fresh from the tree outside. Staff was pleasant, did not feel rushed, would definitely stay there again

Miinukset: Could’ve had a slightly later check out, but staff explained the constraints, so no problem

Plussat: From the moment we arrived..,our welcome was kind, efficient & informative. Our rooms were very spacious and well appointed. The most amazing part of our stay...Breakfast! So yummy! We didn’t eat again til 7pm! Thank you for your hospitality and kindness!

Plussat: Breakfasts were outstanding and changed on a daily basis. Pam and Jim were gracious hosts who couldn’t do enough for you,

Plussat: Beautiful rooms, clean, great breakfast.

Miinukset: Inadequate parking, particularly so for an amputee who had to park on a very busy street as all spots were taken.

Plussat: Home made breakfast. Excellent.

Miinukset: Road under construction.

Plussat: Very welcoming, with happy hour, or a glass of wine if you miss it. Knowledgeable staff. Comfortable beds.

Miinukset: Located on a busy road, but air conditioning blocked out all sounds.

Plussat: The host and hostess went out of their way to make us feel comfortable and welcome. The breakfasts were superb (creme brûlée French toast, eggs benedict, and more, each with fruit and either sausage or bacon as well as an appetizer of granola, berries, and cream). Every evening between 5:00 and 6:00 they offer homemade hors d'oeuvres and wine. Our ground floor room had a huge bathroom with shower and jacuzzi tub as well as a separate entrance. The whole experience was superb!!

Miinukset: Nothing

Plussat: Breakfast was delightful. Staff/owners Very attentive.

Miinukset: Room a bit small. Prefer larger area.

Plussat: A pleasant B&B in Sonoma well positioned although away from the plaza. I stayed in the "Elliington" room. Comfortable bed on the ground floor of the main building. There are a few other rooms in he main building and a cottage with a separate entrance. Breakfast is a big thing with specials. When I was there the offering included a home made Belgian waffle with fruit and breakfast meats.

Miinukset: Breakfast hours are limited; I have stayed several times, but this was the first time I could indulge myself in their breakfast.

Plussat: The inn was cozy and the management was very friendly and helpful. The price was perfect. The food was good and plentiful. The bed was comfortable. Easy walking distance from downtown.

Miinukset: Not crazy about the big bathtub without the stand up shower. On the other hand, my husband loved the big tub. Loud room on the street especially with sewer line replacement going on but nothing you can do about that.

Plussat: Location and courtyard

Miinukset: Stairs with heavy luggage

Plussat: The unit is simple but lovely and the location is great. It is very close to the main square, restaurants, wineries etc. The unit has just enough to get you by in the kitchen. It is close enough to town yet far enough to escape.

Miinukset: A mouse was in our unit. It took nearly 24 hours to hear back from the offsite property manager. We slept in the unit with the mouse for the first night (trying to stay upstairs to avoid any further interaction), and then moved all of our belongings to another less desirable unit once the property manager reached out. Coffee maker was also dirty, with coffee still in the carafe. I would not have expected these issues from a place with such high ratings. Perhaps this was an off weekend.

Plussat: We got to meet Susan and the housekeeper which made the experience more personal. They told us how much they adored the owners. We asked for a blanket and a light bulb and received it right away. Excellent time there... only wish we had more days to relax in the courtyard!

Miinukset: Only one bathroom in the facilities... You're right another 1/2 bath would have been nice. I know you're renovating Terra 1 and 2, but also Dolce and Vita could use a 1/2 bath downstairs - maybe a smaller backyard patio to accommodate the space.

Plussat: The bed was very cozy; the patio was lovely. Our bungalow was clean. We were just a block from the town square, so we had an easy walk to and around the square. I was going home to major foot surgery the next day, and I felt well rested after our little vacation; and ready to face a long recovery. We’ll come again!

Miinukset: No complaints. We would have liked to have seen a guest book with suggestions from previous guests for restaurants, hikes, etc.

Plussat: They staff takes great care of you, the place is beautiful and the location cannot be beat!!

Plussat: Very central location. Accommodation was spacious and comfortable.

Plussat: Great location. A fab restaurant onsite and short stroll to many tasting rooms, restaurants etc

Plussat: Location on the Square and nearby restaurants

Miinukset: Nothing

Plussat: I liked the pool and the staff. Taylor at the front desk was super nice and took care of everything.

Miinukset: There's no elevator for luggage and most rooms are up stairs. The restaurant bosts of using only local ingredients, but the fruit bowl in the morning was pineapple and mixed melons... not really your local fruits. Was hoping for berries and cherries and stone fruit that was being sold at the farmers market. Also the late check out fee was steep.

Plussat: Awesome location, walking to all thes best spots. Good restaurant too

Plussat: Great location, very short walk to Plaza square, shops & restaurants. Clean room & comfortable bed.

Miinukset: No contact with any staff, had to go outside at 7am to get coffee. Continental breakfast was left outside door of room, when it would have been nicer served in the dining room. Room small for large luggage.

Plussat: We had a wonderful stay at An Inn 2 Remember! The location was perfect, just off of the Sonoma plaza and we were able to walk to fantastic restaurants after full days of wine tasting. The bed was so incredibly comfortable and the linens were amazing. the bathroom was small but beautifully appointed. Thank you to Alice and Paolo for a great stay!

Miinukset: Our room, the Rose Garden, was right by the front door and had a wall to the parking lot, so it could be quite loud in the early morning. It also didn't seem to be insulated well and didn't have independent heat control, so we found the room to be drafty and cold. Luckily the bed was so comfortable and cozy we were warm as long as we were under the covers. We did ask owner Alice to raise the temperature in the main house, but we didn't notice much of a difference. It was wonderful to have breakfast included but we would have preferred more fruit and yogurt and perhaps toast as opposed to the very sweet options given every morning.

Plussat: Everything, very comfortable bed!

Miinukset: Nothing!

Plussat: Atmosphere, breakfast, bed was exceptionally comfortable.

Miinukset: Nothing!

Plussat: Fantastic location.

Miinukset: There was a strong smell of bleach when we entered the room.

Plussat: When driving up to the Inn, you’re not sure you are at the right place, and then you walk in... like home, only better! Peace, quiet, beautifully decorated, with a little private garden for breakfast!

Miinukset: Can’t think of anything!

Plussat: Great location, cleanliness, & light breakfast

Miinukset: The temperature was to cold inside the room.

Plussat: The Mimosa Suite was excellent Jacuzzi tub was an added bonus Breakfast was perfect

Miinukset: Nothing

Plussat: Great location, thoughtful decor and very clean , spacious rooms. Peaceful and quaint oasis just steps from the square...

Miinukset: This was our second time staying at an Inn 2 Remember - we stayed over the Easter break instead of our regular hotels and really enjoyed the quaint , ecclectic vibe as well as the unexpected homemade and very delicious breakfast that was brought to our room. What a great touch! Except they left out that when you stay in the Oleander Suite - where we booked -that there's no breakfast (despite it's being right above the kitchen and despite all other rooms recieving it.) Which was simultaneously odd/annoying , as the breakfast smell filled up said suite. The other drawback happened both times : Check in time seems very subjective. First time waited about 20 minutes to be let in at the standard 3:00. Second time paid $25.00 to have the early check-in at 12:30, but arrived at a seemingly empty hotel to wait 45 minutes - during which time (after calling and emailing with no response) our key mysteriously appeared in the outside basket between my trip to the car and back warming up. Whomever was inside could have easily answered the door at 12:30?? Strange. Also the proprietress seemed rather nonchalant about the time difference. Lame. The room was lovely. Clean and comfortable and quiet... ...too bad those other factors had to be part of the trip.

Plussat: Wonderful stay! Room was very comfortable, clean, spacious, and well designed with great amenities. Cannot stress enough the exceptional service. Loved the atmosphere and design of the facilities, beautiful and well kept. All you can ask for in a vacation!

Miinukset: Everything was perfect

Plussat: Friendly staff, nice place to stay in Sonoma.

Miinukset: You could hear everytime someone walked up stairs from us, a bit noisy.

Plussat: Got this hotel for a night as a gift for my parents, first time going to Napa Valley and they loved it! They said that the hotel was perfect, super clean, staff very helpful and friendly and the location was great too, only 10-15 min away walking to downtown Sonoma.

Plussat: Beautiful location. Feels very secluded and private even though you’re walking distance from downtown Sonoma. Staff is very friendly and enthusiastic. Beds very comfy. Fire pits everywhere which are nice to sit next to while winding down at the end of the day. Wine receptions in the evening were a nice touch. Loved this place and didn’t want to leave.

Plussat: Our stay there was wonderful! From the bellmen to the concierge, everyone was friendly, courteous and extremely respectful! The food was outstanding and our room was absolutely perfect! Beautiful, well kept grounds along with a relaxing pool area. I can’t say enough about this property! The proximity to Sonoma Square is under a mile and they have fun bikes for you to borrow at your leisure. I highly recommend the MacArthur Place and I hope I have the pleasure of staying there again in the future!

Plussat: Staff was real friendly and you could see they were happy with their job and wanted you to have a great time, the food was good, value for price was excellent.

Miinukset: Maybe if you wanted to be near Napa, but Sonoma has a lot of vineyards and it’s own thing.

Miinukset: We were shown a room at the Manor House overlooking construction. Room had a full bed and was dated. Had to leave and request refund from American Express and pay double for last minute accommodations. Front desk unwilling to help other than show us a room with the same view on the first floor. Would never stay here and pictures / advertising of hotel extremely deceiving.

Plussat: The spa and hot tub

Miinukset: Room was old looking,and bed was not comfortable at all. Noisy ( room in front of the road). And you can hear people from the others rooms.Restaurant staff was rude and quality of the food very poor. Old fashioned hotel who needs renovation. Overpriced

Plussat: Great hotel. We will def stay there again in the future. The spa was lovely as well.

Plussat: We only stayed here for one night. Very comfortable beds, nice outdoor seating by the fire. Restaurant was booked but we sat in the bar with a full menu. Food was excellent for dinner and for brunch. The staff was very on top of things and helpful. Great stay, will be returning.

Plussat: Rooms nicely decorated and very comfortable

Plussat: Staff was amazing from the hotel to the winery.

Plussat: All staff were pleasant and helpful. Bed was extremely comfortable, especially the pillows! Thank you for leaving us more tissues too, it was much appreciated. We were late down this morning but still got a continental breakfast. Thank you so much!

Plussat: Everything!!Angel is an awesome guy! Very friendly and accommodating!

Miinukset: Nothing. The perfect hotel! The perfect vacation!

Plussat: Staff was excellent. Sent email ahead of stay asking for vineyard recommendations and state parks for hiking. Recommendations were spot on. Had problems with iron upon arrival and was immediately presented with a brand new iron!

Miinukset: A couple of the bath towels needed replacing.

Plussat: Perfect location. Beautiful facility with a very friendly staff.

Miinukset: Access to the hotel was closed to the public after 6 PM. Guest has to access from the outside via a door leading to a stairwell. Amenities to the hotel lounge we’re not available after this time

Plussat: Although our room was a little small, it was adorable. It still had everything we needed. We will absolutely consider this our go-to place to stay in Sonoma.

Miinukset: There wasn’t a closet, And only a couple hooks to hang clothes, if I remember right. We were only there overnight so this wasn’t a big deal.

Plussat: High ceilings comfortable bed private patio helpful staff very clean and updated lots of space

Miinukset: No wifi

Plussat: Clean, close to other areas

Miinukset: Small rooms

Plussat: The room was impeccably clean - the bed comfortable and the staff super accommodating. I don’t usually stay at places with outside entrances but they made a point to put me upstairs. No microwave in the room but Ruth let me use her use the one in her office to heat the dinner I had brought.

Miinukset: A little close the road and there’s no one in site at night (glad there was no reason to have to call the emergency number)

Plussat: Great location and breakfast around the corner

Miinukset: Nothing everything was great i will pick up my mouse soon!

Plussat: Great location and nice water features/garden

Miinukset: Room needs updating. Remove the popcorn ceiling and improve decor

Plussat: The hotel was fun and unique.

Plussat: Breakfast & fireplace

Plussat: The cleanliness and friendly staff. Also, the drive to downtown was super quick.

Miinukset: The noise! It was awful. None of us slept well. two adult and two kids had awful sleep. We had a ground level room at the pool. Sounds great but the pool area makes voices echo very loud and that went on until the pool closed at 10. This was three hours of noise while trying to put two young children to sleep. Then, the people above us sounded like a stampede of rhinos walking all night. You can hear ever creak and voice through the walls. I would have much rather have drove an hour to go back home than to have slept at this hotel. Staff is super friendly and a sweet lady did talk to the pool goers which in returned were rude to her. I felt terrible as she was just trying to do her job. No one deserves to be treated with disrespect. Hotel premises are clean and breakfast was good.

Plussat: The hotel was very close to town and we walked pretty much everywhere, even to go hiking on the mountains nearby. The staff was friendly in person during check in and check out. The room was very large, and although it was outdated decor, it was clean and comfortable.

Miinukset: The staff was not very responsive to any email or phone questions ahead of our check-in. We stayed in a room on the ground floor, which was very dark, even when the window shares were wide open. There are no elevators to the upper rooms, so if you are looking for an accessible room, it'd have to be on the main floor.

Plussat: The fireplace in the room was very cozy. I enjoyed using the jacuzzi, steam room and pool after breakfast.

Miinukset: The motel was out of fire logs. I had to go out and purchase my own.

Plussat: Breakfast was great. Can’t bet the location.

Miinukset: N/A

Plussat: Breakfast, spacious room, clean, near yummy restaurants

Miinukset: Pillows too puffy

Miinukset: The odor in the room.

Plussat: very nice. Fresh.

Miinukset: Spent a little time trying to find the Room heater control.

Plussat: Breakfast okay, bed okay, nice location staff nice.

Miinukset: Breakfast, warming table breakfasts are never that great. Towels felt like sandpaper

Plussat: We were harassed by the hotel staff during the evening. We were threatened to be fined 400.00 bc we needed a new key as we were locked out of our room. The staff that was working had her boyfriend with her and tried intimidating us as well. We will not be staying at this hotel again and will advice others the same.

Plussat: It was clean and updated

Miinukset: The beds and pillows were terribly uncomfortable

Plussat: Loved the pool area! Great escape from the city. The staff was also very helpful. We got a newer remodeled room with a king bed that was great! There was also a very large soaking tube in the bathroom which would have been perfect during the colder months

Plussat: he rooms were okay for the price--certainly no bargain though. Staff was great friendly and helpful.

Miinukset: Bathrooms were just weird. The faucets work opposite from typical American set up. Shower controls took a call to the front desk to figure out. Worst of all was the interminable wait for hot water. California is in a drought, go figure.

Plussat: Great location, lovely lobby at holiday time! Helpful & friendly staff.

Miinukset: It’s kinda pricey but you are paying for location & convenience! I’ve stayed before & I’ll definitely stay here again.

Plussat: This is a great location - only a mile from Sonoma Square which is full of shops and restaurants. The resort has a free shuttle that will pick you up and drop you off. Parking was easy. I had a massage at the spa that was quite lovely.

Miinukset: Not a lot of attention to details - dishes left in the halls outside rooms for hours, crooked pictures, trash on the ground. For a place that expensive someone should be watching all that. The bar is very expensive - wine is outrageous and they dont have much of a selection. We had a cheese and meat tray that was skimpy for 18$.

Plussat: Front desk staff. Dave’s Friday morning hike. Very clean well appointed room. Good breakfast menu. Wine tasting in the late afternoon.

Miinukset: The restaurant and bar close too early with no room service available. Convenient shuttle into town. Staff needs to know more about local events and should have a local restaurant delivery list Food should be available 24/7. The spa staff needs improvement.

Plussat: Newly renovated and very spacious, love the fire place in the room, great size tv, lobby ambiance is lovely.

Miinukset: No!

Plussat: The staff was great. The front desk people, shuttle driver, bar tenders and cleaning staff went over the top with great service. the Concierge was especially great. She set up a great wine tour for my wife and I, could not have been better.

Miinukset: Nothing.

Plussat: The room

Miinukset: Difficult to locate on and off buttons for hot tub

Plussat: Easy to find. Friendly

Miinukset: Hot water took a long time to get going.

Plussat: Beautiful location, clean and spacious room overlooking the pool.

Miinukset: Noisy neighbor blasting music at 8 am (not the hotels fault though)

Plussat: The property and the staff were wonderful

Miinukset: I did not like the site, your site has incorrect information regarding the property.

Miinukset: Had to leave suitcase in car as climbing several sets of stairs with 2 smaller bags was extremely taxing, unexpected and unpleasant.

Plussat: Location in Sonoma.

Miinukset: The shower was at best lukewarm. When I spoke to staff about it received different reasons as to lack of hot water. Not enough chairs in area allocated for continental breakfast.

Plussat: A gem in the midst of Sonoma’s bustling towns center. Upon entering you are transported to the soul of Sonoma Hotels past while enjoying today’s best amenities.

Plussat: Perfect location. Great room for us since my husband cannot climb stairs.

Plussat: The location was perfect (right in the main square), and it's right above the mos popular restaurant in town: The Girl and the Fig. I loved the staff and the decor in the rooms... so cute! I also really liked that there wasn't really a television. It's perfect for quality time!

Miinukset: Everything that was lacking you sort of should already be aware of when you sign up for a boutique B&B: no TV or room phone; light street noise (because it's on the main town square), no designated parking (again, because it's on the main town square).

Plussat: Good location and friendly staff. The free 5pm wine tasting was a nice touch.

Plussat: A quaint older hotel smack dab in the heart of town- loved it! Great restaurant right next door! Free wine in reception area at night- free coffee and pastries in the morning!!

Miinukset: The only negative was there is no elevator so carry luggage up the stairs a challenge- but it’s an original old building and that adds to the charm!

Plussat: I did a vacation with my mom and we had a wonderful time at this hotel! The staff was extremely helpful with all of our needs. I highly recommend this hotel! Additionally the location was right in the square!

Plussat: Staff friendliness

Miinukset: There was a minor weird smell in the room

Plussat: Amazing

Miinukset: Expensive bar. More then San Francisco prices

Plussat: Loved it!

Miinukset: Free entry todpa’s pools

Plussat: Place was clean

Miinukset: Outdated room. Constant asking for firebag. Overpriced

Plussat: Lovely property, attentive staff, nice amenities.

Miinukset: The front desk staff mishandled is at various times. Check in is at 4:00pm. We had been sitting in the hotel since 2:30 pm and didn't key our key until after 5:00 pm! Worse, at 2:30 pm we were told that it would only be a few minutes!

Miinukset: Resort fee was high, and not transparent when I booked hotel. It should be part of the booking hotel price

Plussat: the service was excellent. loved it!

Miinukset: the style of the rooms were a bit old school. the flooring could be updated and could add a more modern touch to the space!

Plussat: Overall the stay was fine. The holiday decorations were a nice touch.

Miinukset: Check-in was delayed a couple hours even after confirming early checking several days in advance. Generally speaking service was fine, we did have some issues with the approach/attitude of a small handful of folks. On balance it was a fine stay, but fell short of previous experiences we have had at other Fairmont locations.

Plussat: Location and atmosphere were perfect.

Miinukset: Not sure what it would be.

Plussat: It was a wonderful resort that made our honeymoon wonderful

Miinukset: Not enough parking

Plussat: Very good value for beautiful hotel. Very relaxing atmosphere. Centrally located in wine country.

Miinukset: Parking somewhat limited but valet does a nice job.