Soul hotellit Gangseo-gu

Plussat: The location was great!! Walking distance to the international terminal. It is directly connected to the Lotte mall with shopping, movie theater and restaurants. The rooms were clean and the staff were extremely nice.

Miinukset: There is nothing I did not like about this hotel.

Miinukset: hairs often seen on surfaces, scratches everywhere on furniture

Plussat: Easy access from the airport, smooth check in procedure. Good sized room. Very quiet especially considering it is right next to a large mall and the airport.

Miinukset: The pillows are very soft and uncomfortable. If you are leaving for an early flight there is no one available at reception and no clear directions to access the airport. Before 6am there is no access via the mall so it was difficult to work out how to get back to the domestic terminal. Some signage or help from the hotel would have been appreciated but there was no one available.

Plussat: Everything was great, so I will talk about then even better : there was a free shuttle to the airport every 30 minutes on the morning, the bed was really large and comfortable. I will come back if I go to Seoul another time.

Miinukset: Nothing.

Plussat: Near by airport and many places for dinning in.

Plussat: Clean Good location

Miinukset: None

Plussat: Good view and facilities

Miinukset: The service staff is impolite, and there is a gap compared to the Japanese service staff. When I went to check in before 3 pm, he would only say two words: 3 pm, but not the others, and the service was far worse than the Japanese smile service.

Miinukset: Room is so dirty. I found a socks under the chair and stains all over...

Plussat: The bed was very comfortable and so was the pillow

Plussat: Plenty of restaurants/bars around the area, if that's what you're interested in. A fairly high-class facility, very modern, which is good for this area of Gimpo. Staff was very friendly and helpful.

Miinukset: Small room, it isn't big enough to deal with travellers from the airport who have multiple bags (like us), and it was hard to read the writing for the card key (which floor it was on....it was the seventh floor but it looked like it could have been a 1 or a 9)

Plussat: The place was clean, friendly staff a few minutes walk to train station. Overall a good location. Also, the room layout was interesting and awesome.

Miinukset: The bed was a little too firm. We woke up with a sore neck and back. But we didn't let that bother or ruin our trip.

Plussat: The staff were very friendly and the location was very good. It was easy to get around

Miinukset: The room I stayed was dated and the bed was old but at the same time it was better than I expected for the price

Plussat: The location wasn’t in a bad area. It was in a place where you could walk out and enjoy some food locations and it has a little area in the basement to hear some music. The subway was within walking distance and the staff.

Miinukset: The bed was so hard it felt almost like you were sleeping on the floor. There were bugs in the bathroom. I didn’t like the blanket they had in the room. It looked as if it wasn’t clean. The room was way smaller than how the pictures displayed. Breakfast was slim went down and it barely had anything to eat.

Plussat: The rooms were warm enough for the cold night stay in winter, breakfast was limited yet acceptable. The staff was courteous to assist in the stay, we had to carry our luggage and do self-service all along.

Miinukset: The cleanliness was absolutely not at par, at the entrance alone there was this strange smell, the stairs carpet had stains of garbage. The washroom in the room had a very strong stench, the room size was hardly enough to move properly. The toiletries and other small basic items for facilitation were not available. The room needed a lot of maintenance.

Plussat: I like the free breakfast the hotel provided.

Plussat: Fist of all, the staff are very friendly and helpful! The room is quite small, but it is comfortable and soo warm (that's really important cause we were there in January haha). There's also a quite good coffee every day ;) A very good choice for reasonable price!

Plussat: A few staff were helpful

Miinukset: The room top cabinet were so dusty, and every day when I wake up it became hard to breathe. I stayed out I'm fine, I stayed in another hotel I'm fine. I came back there same problem.

Plussat: It was a little out from Seoul city but still accessible because of the nearby subway station.

Miinukset: Room seemed small. I guess I was expecting more based on my stay at another hotel in Busan.

Plussat: Staff were helpful. We stayed there for one night transit, going to Jeju Island from Seoul and the place is quite near to Gimpo airport (domestic airport)

Miinukset: We opted for 3-bed room; the third mattresss was on a mezzanine floor where you can't even stand up - doesn't show in the photo. Mineral waters were frozen inside the fridge. You can get way better option from breakfast than at the hotel

Plussat: Nice neighborhood with plenty of bars and restos. Relatively close to public transportation.

Miinukset: The room looked a bit old and dark and did not meet my expectation based on the photo. It looked a bit fancy on the photos but the opposite in reality. Also, they only provide shampoo, rinse, and body wash for toiletries so better bring toothbrush and toothpaste. Bathroom is so weird that bath does not have a proper door or curtain to prevent all water from spreading all over the bathroom floor including near the toilet seat. Also, given that it has a kitchen, we assumed there would be at least some knife,spoons, chopsticks, drinking glasses, etc. But the room did not have any. Bed is okay, but pillows are a bit hard. Overall, we were quite unsatisfied given the price we paid to book.