Soul hotellit lähellä Cheonggyecheon

Plussat: My daughter was very impressed with the staff members who so kindly brought the requested additional amenities to our room. She claims they were good-looking and gentlemanly. The food at the Executive Lounge was quite good especially for the Happy Hour and Brunch. Our compliments to the chefs. The view of Seoul from the Lounge was also amazing.

Miinukset: It would have been great, if you had sufficient supplies for your complimentary pillow service. Why have the service if you lack the adequate number of pillows to satisfy your guests? Just a thought.

Plussat: I like the hotel conditions of room, restaurants, and so on.

Miinukset: Japanese restaurant service was not good!

Miinukset: toinen wc oli tukossa henkilökunnan yrityksistä huolimatta koko oleskelun ajan

Plussat: Awesome view of the mountain in super clean bathtub

Plussat: Liked everything about the place. The staff were amazing and very helpful. Could not ask for more. The rooms were equipped with everything you ever ask for.

Miinukset: Prices of the food served were a little bit too much.

Plussat: Professionalism Everybody speaks English Spacious clean and luxurious

Plussat: Good location, a few shopping malls and underground train within 10mins walk. Plenty of restaurants nearby. The breakfast was excellent, great variety. Staff were helpful and friendly. Rooms were clean.

Miinukset: Rooms were a little small given the price.

Plussat: good location

Miinukset: at check in I was told that the room I booked could not be used for 3 people, although the booking clearly showed 3 people; so I had to get another room, paying a hefty surcharge; breakfast room was not big enough, so we were asked to wait for other people to finish before we could get in: 5 stars hotel????

Plussat: The location was close to shopping, restaurants, and cafes.

Miinukset: The shower spilled into the entire restroom, there was not a decent divider that kept the water from spilling in to the rest of the restroom and when we asked for extra towels -because we had to use what we had to wipe up the floor-we were told we would be charged for extra towels. You had to get into the deep soaking tub to use the shower head as they are not separate as shown in some of the pictures. The website shows/lists a breakfast buffet for hotel guests as well as room service as one of the amenities but neither was available. The coffee mugs in our room had a brown film in each of them, obviously, had not been properly cleaned/washed, at least since last guest. Unlike other hotels there were no USB ports to charge phones/devices. Not a single one! The hotel did not provide any wall chargers so we had to purchase an over priced one at the convenience store in the lobby. Not sure how this hotel has such high ratings. Much of the carpet in the hallways were heavily stained, a few which looked like vomit or food that was not properly cleaned. And the room had very poor lighting, only the entry and master room worked consistently when we called front desk to complain, they instructed us to place the key card in the slot at the entry, which we already had done, majority of the lights in the room just weren’t working or there was not a light for the room, the kitchen in particular.

Plussat: Great location

Miinukset: Nothing really.

Plussat: Basically nothing.

Miinukset: The housekeeping was probably the worst.

Plussat: It’s clean and functional. There is a a sauna (always a plus). Water dispenser at the floor room. Currency exchange machine next to the counter (the rate provided could be slightly better).

Miinukset: Gym (unusually small).

Plussat: Location.

Miinukset: Everything else.

Plussat: Close to night market

Miinukset: The price is overated

Plussat: The location was near to all subway station...

Miinukset: I didn't like the double bed there it was not comfy. Even Room size were very small... I have to keep my luggage under the Bed...

Plussat: Friendly counter staff and good design to utilise space under bed to store luggage.

Miinukset: Guests from other rooms at same floor (non-smoking) did not adhere to rules. Could smell lingering cigarette smell from air vent in toilet. Lights were tad dim for shower area.

Plussat: Huoneen siisteys oli hyvää ja henkilökunta palvelualtis. Saunaosastolla oli lämmin vesi allas. Se oli hyvä rentoutumis paikka.

Miinukset: Aamiainen ei ollut ihan totutulla tasolla, olisi voinut olla joitain leikkeleitä aamiaisella. Sauna osasto oli hieman pettymys. Sauna 60 asteinen ja ei saa heittää vettä.

Plussat: Everything

Miinukset: Toilet design was strange little bit

Plussat: My wife took breakfast the first morning and got stomage problems, when she went to reception, nobody took care!!! She just got a address of a doctor somewhere Breakfast was open until 10.30, one guy came 10.10 and told her, they closing soon and she have to speed up with eating

Miinukset: we booked executive lounge, when she went to the lounge, there told first, that she didnt booked the executive lounge and after asking Reception they asking her 5 times again, that she booked or not, unbelievable !!!, nobody took care when arrive about baggage, they told her to bring herself

Plussat: So good food and service , check in staff so helpful for late checkout request.

Plussat: Great Hotel. Excellent staff. Excellent Service. I enjoyed my stay at the hotel, i hope to visit seoul again. once i lost my city map that i have all my notes on it, and the staff look for it until they find it.

Miinukset: nothing i can remember bad at this hotel